PONTIAC GRAND PRIX 2004 Owners Manual

Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac's
judgement, the claims become excessive in frequency
or type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we're only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
or 1-800-762-3743, text telephone (TTY) users, call
1-888-889-2438.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Pontiac has always exempli®ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
7-7

Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a
one way shuttle ride to a destination up to 10 miles
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (®ve days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative, reimbursement
for reasonable fuel expenses up to $10 per day (®ve day
maximum) may be available. Claim amounts should
re¯ect actual costs and be supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you
for a rental vehicle you obtained, at actual cost, up to
a maximum of $30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
7-8

Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it
is notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to terms and conditions described herein
at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it ®nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
7-9

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you'll notify us.
Please call us at 1-800-762-2737, or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-10

Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-11

-NOTES
7-12

A
A/C OFF FOR ENGINE PROTECTION..............3-65
Accessory Power Outlets.................................3-23
Adding Washer Fluid.......................................5-44
Additional Program Information........................... 7-9
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-99
Adjusting the Speakers
(Balance/Fade)........................3-92, 3-103, 3-117
Air Bag
Readiness Light..........................................3-34
Air Bag Systems.............................................1-48
How Does an Air Bag Restrain?....................1-54
Servicing Your Air Bag-Equipped Vehicle.........1-56
What Makes an Air Bag In¯ate?....................1-53
What Will You See After an
Air Bag In¯ates?......................................1-54
When Should an Air Bag In¯ate?...................1-53
Where Are the Air Bags?..............................1-50
Air Cleaner/Filter, Engine.................................5-22
Air Conditioning..............................................3-27
AJAR............................................................3-66
AM .............................................................3-130
Antenna, Backglass.......................................3-132
Antenna, XMŸ Satellite Radio
Antenna System........................................3-132
Anti-lock Brake System (ABS)............................ 4-7
Anti-Lock Brake, System Warning Light..............3-37Appearance Care............................................5-90
Care of Safety Belts....................................5-93
Chemical Paint Spotting...............................5-96
Cleaning the Inside of Your Vehicle................5-90
Cleaning the Outside of Your Vehicle..............5-93
Finish Damage............................................5-95
GM Vehicle Care/Appearance Materials..........5-96
Sheet Metal Damage...................................5-95
Underbody Maintenance...............................5-96
Weatherstrips..............................................5-93
Arming Con®rmation........................................2-15
Arming with the Power Lock Switch...................2-14
Arming with the Remote Keyless
Entry Transmitter.........................................2-15
Ashtray.........................................................3-24
Assist Handles...............................................2-38
Audio System(s).............................................3-88
Audio Steering Wheel Controls....................3-129
Backglass Antenna.....................................3-132
Care of Your Cassette Tape Player...............3-130
Care of Your CD Player..............................3-131
Care of Your CDs......................................3-131
Radio with Cassette and CD.......................3-100
Radio with CD............................................3-89
Radio with Six-Disc CD..............................3-114
Setting the Time..........................................3-88
Theft-Deterrent Feature...............................3-128
Understanding Radio Reception...................3-130
XMŸ Satellite Radio Antenna System...........3-132
1

Automatic Transaxle........................................5-24
Fluid..........................................................5-24
Operation...................................................2-22
Automatic Transaxle Check..............................6-11
Automatic Transaxle Shift Lock Control
System Check.............................................6-12
B
Backglass Antenna........................................3-132
Backing Up....................................................4-41
Base Level DIC..............................................3-45
Battery..........................................................5-48
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-19
Before Leaving on a Long Trip.........................4-25
Body Lubrication Service..................................6-11
Brake
Parking......................................................2-27
System Inspection.......................................6-15
System Warning Light..................................3-36
Brake Fluid....................................................5-45
Brake Wear...................................................5-47
Brakes..........................................................5-45
Braking........................................................... 4-6
Braking in Emergencies..................................... 4-9
Break-In, New Vehicle.....................................2-18Bulb Replacement...........................................5-59
Back-Up Lamps...........................................5-65
Center High-Mounted Stoplamp (CHMSL)........5-64
Front Turn Signal, Parking and Fog Lamps.....5-62
Halogen Bulbs............................................5-59
Headlamp Aiming........................................5-56
Headlamps and Sidemarker Lamps................5-60
Replacement Bulbs......................................5-66
Taillamps, Turn Signal, and Stoplamps............5-64
Buying New Tires...........................................5-73
C
California Fuel.................................................. 5-5
Canada ± Customer Assistance.......................... 7-4
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Speci®cations..........................5-104
Carbon Monoxide...................4-28, 4-37, 2-10, 2-31
Care of
Safety Belts................................................5-93
Your Cassette Tape Player..........................3-130
Your CD Player.........................................3-131
Your CDs .................................................3-131
Care of the HUD............................................3-22
Cassette Tape Messages...............................3-110
Cassette Tape Player Service...........................6-10
CD Adapter Kits............................................3-111
Center Console Storage Area...........................2-37
2

Center High-Mounted Stoplamp (CHMSL)...........5-64
Chains, Tires..................................................5-77
CHANGE OIL SOON.......................................3-66
CHARGING SYSTEM FAILURE........................3-67
Check
Engine Light...............................................3-40
Check Engine Light.........................................3-40
CHECK GAS CAP..........................................3-67
CHECK TIRE PRESSURE...............................3-68
Checking Coolant............................................5-28
Checking Engine Oil........................................5-16
Checking Things Under the Hood......................5-10
Checking Your Restraint Systems......................1-56
Chemical Paint Spotting...................................5-96
Child Restraints
Child Restraint Systems...............................1-35
Infants and Young Children...........................1-32
Lower Anchorages and Top Tethers for
Children (LATCH System)..........................1-41
Older Children.............................................1-29
Securing a Child Restraint Designed for
the LATCH System...................................1-43
Securing a Child Restraint in a Rear
Seat Position...........................................1-43
Securing a Child Restraint in the Right
Front Seat Position...................................1-45
Top Strap...................................................1-39
Top Strap Anchor Location............................1-40
Where to Put the Restraint...........................1-38Cigarette Lighter.............................................3-24
Cleaning
Inside of Your Vehicle..................................5-90
Outside of Your Vehicle................................5-93
Underbody Maintenance...............................5-96
Weatherstrips..............................................5-93
Cleaning Aluminum Wheels..............................5-95
Cleaning Exterior Lamps/Lenses.......................5-94
Cleaning Fabric/Carpet....................................5-90
Cleaning Glass Surfaces..................................5-92
Cleaning Interior Plastic Components.................5-92
Cleaning Leather............................................5-92
Cleaning the Top of the Instrument Panel...........5-92
Cleaning Tires................................................5-95
Cleaning Vinyl................................................5-92
Cleaning Windshield and Wiper Blades..............5-94
Climate Control System...................................3-25
Outlet Adjustment........................................3-29
Compact Disc Messages..............3-99, 3-113, 3-128
Compact Spare Tire................................5-88, 5-89
Content Theft-Deferrent....................................2-14
Control of a Vehicle.......................................... 4-6
Convenience Net............................................2-38
Coolant
Engine Temperature Gage............................3-39
Engine Temperature Warning Light.................3-39
Heater, Engine............................................2-20
Cooling System..............................................5-32
Courtesy Lamps.............................................3-17
3

Cruise Control.................................................. 3-8
Cruise Control Lever......................................... 3-8
CRUISE SET.................................................3-69
Current and Past Model Order Forms................7-11
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors.......7-10
Reporting Safety Defects to the
Canadian Government..............................7-10
Reporting Safety Defects to the
United States Government.......................... 7-9
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-10
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-26
Delayed Entry Lighting.....................................3-17
Delayed Exit Lighting.......................................3-18
DELAYED LOCKING.......................................3-69
Dinghy Towing................................................4-34Disarming with the Remote Keyless Entry
Transmitter.................................................2-15
Disarming with Your Key..................................2-15
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-34
Door
Last Door Closed Locking.............................. 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Driver
Position, Safety Belt.....................................1-15
Driver Information Center (DIC).........................3-45
DIC Controls and Displays............................3-45
DIC Warnings and Messages........................3-65
Driving
At Night.....................................................4-19
City...........................................................4-23
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-24
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-20
Winter........................................................4-28
Driving On Grades..........................................4-42
Driving on Snow or Ice....................................4-29
Driving Through Deep Standing Water...............4-22
Driving Through Flowing Water.........................4-22
Driving with a Trailer.......................................4-41
4