Ram 1500 2009 Owner's Manual

•After theReadyprompt and the following beep, say
Phonebook List Names.
•The uconnect phone will play the names of all the
phonebook entries, including the downloaded phone-
book entries, if available.
•To call one of the names in the list, press the VOICE
RECOGNITION button during the playing of the
desired name, and say Call.
NOTE: The user can also exercise EditorDelete
operations at this point.
•The uconnect phone will then prompt you as to the
number designation you wish to call.
•The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
uconnect phone if the feature(s) are available on your cellular service plan. For example, if your cellular service
plan provides three-way calling, this feature can be
accessed through the uconnect
phone. Check with your
cellular service provider for the features that you have.
Answer or Reject an Incoming Call - No Call
Currently in Progress
When you receive a call on your cellular phone, the
uconnect phone will interrupt the vehicle audio system,
if on, and will ask if you would like to answer the call.
Press the PHONE button to accept the call. To reject the
call, press and hold the PHONE button until you hear a
single beep, indicating that the incoming call was
rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 109

cellular phone. Press the PHONE button to place the
current call on hold and answer the incoming call.
NOTE:The uconnect phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making a Second Call While Current Call is in
Progress
To make a second call while you are currently on a call,
press the VOICE RECOGNITION button and say Dial
or Call followed by the phone number or phonebook
entry you wish to call. The first call will be on hold while
the second call is in progress. To go back to the first call,
refer to Toggling Between Calls in this section. To
combine two calls, refer to Conference Callin this
section.
Place/Retrieve a Call From Hold
To put a call on hold, press the PHONE button until you
hear a single beep. This indicates that the call is on hold.
To bring the call back from hold, press and hold the
PHONE button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the PHONE button until you hear a single beep,
indicating that the active and hold status of the two calls
have switched. Only one call can be placed on hold at a
time.
Conference Call
When two calls are in progress (one active and one on
hold), press and hold the PHONE button until you hear
a double beep indicating that the two calls have been
joined into one conference call.
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Three-Way Calling
To initiate three-way calling, press the VOICE RECOG-
NITION button while a call is in progress, and make a
second phone call, as described underMaking a Second
Call While Current Call is in Progress. After the second
call has established, press and hold the PHONE button
until you hear a double beep, indicating that the two calls
have been joined into one conference call.
Call Termination
To end a call in progress, momentarily press the PHONE
button. Only the active call(s) will be terminated and if
there is a call on hold, it will become the new active call.
If the active call is terminated by the far end, a call on
hold may not become active automatically. This is cell
phone-dependent. To bring the call back from hold, press
and hold the PHONE button until you hear a single beep.
Redial
•
Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Redial.
•The uconnect phone will call the last number that
was dialed from your cellular phone.
NOTE: This may not be the last number dialed from the
uconnect phone.
Call Continuation
Call continuation is the progression of a phone call on the
uconnect phone after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
•After the ignition key is switched to OFF, a call can
continue on the uconnect phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the uconnect phone and
transfer of the call to the cellular phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 111

•After the ignition key is switched to OFF, a call can
continue on the uconnectphone for a certain dura-
tion, after which the call is automatically transferred
from the uconnect phone to the cellular phone.
•An active call is automatically transferred to the
cellular phone after the ignition key is switched to
OFF.
uconnectphone Features
Language Selection
To change the language that the uconnect phone is
using:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•Continue to follow the system prompts to complete
the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every uconnect phone language change
operation, only the language-specific 32-name phone-
book is usable. The paired phone name is not language-
specific and usable across all languages.
Emergency Assistance
If you are in an emergency and the cellular phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
112 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

If the phone is not reachable and the uconnectphone is
operational, you may reach the emergency number as
follows:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Emergency and the uconnect phone will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say ‘Setup’, followed by ‘Emergency’.
•The uconnect phone does slightly lower your chances
of successfully making a phone call as to that for the
cellular phone directly.
WARNING!
Your phone must be turned on and paired to the
uconnect phone to allow use of this vehicle feature
in emergency situations, when the cellular phone has
network coverage and stays paired to the uconnect
phone.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 113

Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Towing Assistance.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”, followed by “Towing Assistance”.
Paging
To learn how to page, refer to Working with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the uconnect phone.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your uconnect phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the uconnect phone.
114 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

When calling a number with your uconnectphone that
normally requires you to enter in a touch-tone sequence
on your cellular phone keypad, you can press the VOICE
RECOGNITION button and say the sequence you wish
to enter, followed by the word Send.For example, if
required to enter your PIN followed with a pound, (3 7 4
6 #), you can press the VOICE RECOGNITION button
and say, 3746#Send. Saying a number, or sequence of
numbers, followed by Send,is also to be used for
navigating through an automated customer service cen-
ter menu structure, and to leave a number on a pager.
You can also send stored uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the VOICE RECOGNITION button
and say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The uconnect phone will thensend the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is asking
Would you like to pair a phone, clear
a..., you could press the VOICE RECOGNITION button
and say, Pair a Phone to select that option without
having to listen to the rest of the voice prompt.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 115

Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the uconnectphone
will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Confirmations. The uconnectphone will play
the current confirmation prompt status and you will
be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the uconnect phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using uconnect phone. The status is given for roaming,
network signal strength, phone battery strength, etc.
Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the uconnect phone (while dialing
via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth cellular
phone, the audio will be played through your vehicle’s
audio system. The uconnect phone will work the same
as if you dial the number using voice recognition.
NOTE: Certain brands of cellular phones do not send
the dial ring to the uconnect phone to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
116 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Mute/Un-Mute (Mute OFF)
When you mute the uconnectphone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the uconnect phone:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute.
In order to un-mute the uconnect phone:
•Press the VOICE RECOGNITION button.
•Following the beep, sayMute off.
Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The uconnectphone allows ongoing calls to be trans-
ferred from your cellular phone to the uconnect phone
without terminating the call. To transfer an ongoing call
from your uconnect phone paired cellular phone to the uconnect
phone or vice versa, press the VOICE REC-
OGNITION button and say Transfer Call.
Connect or Disconnect Link Between the
uconnectphone and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth
connection between a uconnect phone paired cellular
phone and the uconnect phone, follow the instructions
described in your cellular phone User’s Manual.
List Paired Cellular Phone Names
•
Press the PHONE button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•When prompted, say List Phones.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 117

•The uconnectphone will play the phone names of all
paired cellular phones in order from the highest to the
lowest priority. To “select” or “delete” a paired phone
being announced, press the VOICE RECOGNITION
button and say “Select” or “Delete.” Also, see the next
two sections for an alternate way to “select” or “de-
lete” a paired phone.
Select Another Cellular Phone
This feature allows you to select and start using another
phone paired with the uconnect phone.
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Setup Select Phone and follow the prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone that you wish to select.
•The selected phone will be used for the next phone
call. If the selected phone is not available, the
uconnectphone will return to using the highest
priority phone present in or near (approximately
within 30 ft (9 m)) the vehicle.
Delete uconnect phone Paired Cellular Phones
•
Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Phone Pairing.
•At the next prompt, say Deleteand follow the
prompts.
•You can also press the VOICE RECOGNITION button
at any time while the list is being played, and then
choose the phone you wish to delete.
118 UNDERSTANDING THE FEATURES OF YOUR VEHICLE