service Ram 1500 2014 Owner's Manual

NOTE:If it is necessary to check the transmission below
the operating temperature, the fluid level should be
between the two “COLD” (lower) holes on the dipstick
with the fluid at 60-70°F / 16-21°C. Only use the COLD
region of the dipstick as a rough reference when setting
the fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as required,
once the transmission reaches normal operating tempera-
ture.
CAUTION!
If the fluid temperature is below 50°F (10°C) it may
not register on the dipstick. Do not add fluid until
the temperature is elevated enough to produce an
accurate reading. Run the engine at idle, in PARK, to
warm the fluid.
8. Check for leaks. Release the parking brake. NOTE:
To prevent dirt and water from entering the
transmission after checking or replenishing fluid, make
sure that the dipstick cap is properly reseated. It is
normal for the dipstick cap to spring back slightly from
its fully seated position, as long as its seal remains
engaged in the dipstick tube.
Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid installed at
the factory will provide satisfactory lubrication for the
life of the vehicle.
Routine fluid and filter changes are not required. How-
ever change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.
724 MAINTAINING YOUR VEHICLE

FUSES
WARNING!
•When replacing a blown fuse, always use an ap-
propriate replacement fuse with the same amp
rating as the original fuse. Never replace a fuse
with another fuse of higher amp rating. Never
replace a blown fuse with metal wires or any other
material. Failure to use proper fuses may result in
serious personal injury, fire and/or property dam-
age.
• Before replacing a fuse, make sure that the ignition
is off and that all the other services are switched off
and/or disengaged.
• If the replaced fuse blows again, contact an autho-
rized dealer.
(Continued)
WARNING! (Continued)
•If a general protection fuse for safety systems (air
bag system, braking system), power unit systems
(engine system, gearbox system) or steering system
blows, contact an authorized dealer.
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MAINTAINING YOUR VEHICLE 733

CAUTION!
•When installing the power distribution center
cover, it is important to ensure the cover is properly
positioned and fully latched. Failure to do so may
allow water to get into the power distribution
center and possibly result in an electrical system
failure.
• When replacing a blown fuse, it is important to use
only a fuse having the correct amperage rating. The
use of a fuse with a rating other than indicated may
result in a dangerous electrical system overload. If
a properly rated fuse continues to blow, it indicates
a problem in the circuit that must be corrected.
VEHICLE STORAGE
If you are storing your vehicle for more than 21 days, we
recommend that you take the following steps to mini-
mize the drain on your vehicle’s battery:
• Disconnect the negative cable from battery.
• Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more, run the
air conditioning system at idle for about five minutes
in the fresh air and high blower setting. This will
ensure adequate system lubrication to minimize the
possibility of compressor damage when the system is
started again.
REPLACEMENT BULBS
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
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MAINTAINING YOUR VEHICLE 743

Interior Bulbs
Bulb Number
Overhead Console
Lamps TS 212–9
Dome Lamp 7679
For lighted switches, see your authorized dealer for
replacement instructions.
Exterior Bulbs
Bulb Number
Base Quad Headlamp –
Low Beam H11
Base Quad Headlamp –
High Beam 9005
Front Turn Signal Lamp
(Base Quad Headlamp) 3157NA
Bulb Number
Premium Bi Halogen
Projector Headlamp -
Low Beam HIR2
Premium Bi Halogen
Projector Headlamp -
High Beam 9005
Front Turn Signal Lamp
(Premium Headlamp) LED (Serviced at Autho-
rized Dealer)
Fog Lamp (Horizontal
shape) 9145
Fog Lamp (Vertical
shape) 9006
Center High Mounted
Stop Lamp (CHMSL) 921
Rear Cargo Lamp 921
744 MAINTAINING YOUR VEHICLE

Bulb Number
LED Center High
Mounted Stop Lamp
(CHMSL)/Cargo Lamp LED (Serviced at Autho-
rized Dealer)
Cab Roof Marker Lamps 194NA
Base Rear Tail/Turn and
Stop Lamp 3157K
Premium Rear Tail/Turn
and Stop Lamp LED (Serviced at Autho-
rized Dealer)
Premium Backup Lamp T20
Rear Lamp Bar ID
Marker Lamp 194
Side Marker Lamps
(Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194BULB REPLACEMENT
NOTE: Lens fogging can occur under certain atmo-
spheric conditions. This will usually clear as atmospheric
conditions change to allow the condensation to change
back into a vapor. Turning the lamps on will usually
accelerate the clearing process.
Base Quad / Premium Bi-Halogen: Low Beam
Headlamp, High Beam Headlamp, Front Park And
Turn — If Equipped
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Remove the six plastic push-in fasteners that secure the upper radiator seal to the grille support and both
fender ledges.
4. Remove the two plastic push-in rivets that secure the upper radiator seal to the radiator.
7
MAINTAINING YOUR VEHICLE 745

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extremely hot or
cold ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Electronic Vehicle
Information Center (EVIC)” in “Understanding Your
Instrument Panel” for further information.
NOTE:
•
1500 Models Only
• Under no circumstances should oil change intervals
exceed 10,000 miles (16,000 km) or twelve months on
1500 trucks, whichever comes first.
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S764 MAINTENANCE SCHEDULES

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
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SMAINTENANCE SCHEDULES 771

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................... .775
▫ Prepare For The Appointment .............775
▫ Prepare A List ....................... .775
▫ Be Reasonable With Requests .............775
 IF YOU NEED ASSISTANCE ..............775
▫ Chrysler Group LLC Customer Center .......776
▫ Chrysler Canada Inc. Customer Center ......776
▫ In Mexico Contact: .....................777 ▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ...................777
▫ Service Contract ..................... .777
 WARRANTY INFORMATION .............778
 MOPAR®PARTS.......................779
 REPORTING SAFETY DEFECTS ............779
▫ In The 50 United States And
Washington, D.C. ..................... .779
▫ In Canada .......................... .779
 PUBLICATION ORDER FORMS ............780
9

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 775

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726–4636
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
776 IF YOU NEED CONSUMER ASSISTANCE