service indicator Ram 1500 2019 User Guide

Service Mode has requirements that must be met in order
to be activated:
•The vehicle must be at a standstill.
• The park brake must be unapplied.
• The transmission must be in PARK or NEUTRAL.
While in service mode, the Electric Park Brake fault lamp
will flash continuously while the ignition is ON.
When brake service work is complete, the following steps
must be followed to reset the park brake system to normal
operation:
• Ensure the vehicle is at a standstill.
• Press the brake pedal with moderate force.
• Apply the Electric Park Brake Switch.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
AUTOMATIC TRANSMISSION
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the
transmission gear selector out of PARK with the
brake pedal released. Make sure the transmission is
in PARK before exiting the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
(Continued)
304 STARTING AND OPERATING

these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or be-
low), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmis-
sion temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, an authorized dealer
service is required.
6
STARTING AND OPERATING 311

Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
316 STARTING AND OPERATING

The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD HIGH positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h). Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.Shifting Procedure
NOTE:
•
If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met.
•
If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When
the shift is complete, the position indicator light for the
selected position will stop flashing and remain ON.
6
STARTING AND OPERATING 321

Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automati-
cally resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:If towing with air suspension refer to “Trailer Towing”
in “Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected. See your authorized dealer for system service if normal
operation does not resume.
Operation
Air Suspension Switch
1 — Off-Road 2 Indicator (Customer selectable)
2 — Off-Road 1 Indicator (Customer selectable)
3 — Normal Ride Height Indicator (Customer selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer selectable)
6 — Height Selector
326 STARTING AND OPERATING

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aero Mode Indicator (Customer Selectable)
4 — Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
332 STARTING AND OPERATING

Bulb Number
Turn Signal / Front Posi-
tion (Halogen Reflector
Headlamp) 7444NA
Turn Signal / Front Posi-
tion (LED Headlamps) LED (Serviced at
authorized dealer)
Front Side Marker (Halo-
gen Reflector Headlamp) W5W
Front Side Marker (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Front Fog Lamps (Halo-
gen Reflector Headlamp) H11LL
Front Fog Lamps (LED
Headlamps) LED (Serviced At An
Authorized Dealer)
Side Indicators (Front And
Side View Mirror) LED (Serviced at autho-
rized dealer)
Base Rear Tail/Turn and
Stop Lamp 3157K
Premium Rear Tail/Turn
and Stop Lamp LED (Serviced At An
Authorized Dealer)
Premium Backup Lamp 7440/W21WBulb Number
Center High Mounted
Stop Lamp (CHMSL) 921
Backup Lamp 921
Rear License Plate Lamp 194
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam
Headlamp, Front Park And Turn — If Equipped
Low Beam
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
442 IN CASE OF EMERGENCY

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
NOTE: Change Engine Oil at 4,000 miles (6,500 km) or 350
hours of engine run time if the vehicle is operated in a
dusty and off road environment or is operated predomi-
nantly at idle, or only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and fill as needed.
• Check function of all interior and exterior lights.
8
SERVICING AND MAINTENANCE 489

WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
Engine Oil — Gas Engine
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Plan” for further information.
NOTE:Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.
This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
Engine Oil Viscosity — 3.6L Engine
Mopar SAE 0W-20 engine oil approved to FCA Material
Standard MS-6395 is recommended for all operating tem-
peratures. This engine oil improves low temperature start-
ing and vehicle fuel economy.
8
SERVICING AND MAINTENANCE 499

Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be re-
placed.
These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depthbecomes a 1/16 of an inch (1.6 mm). When the tread is
worn to the tread wear indicators, the tire should be
replaced.
Refer to “Replacement Tires” in this section for further
information.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
•
Driving style.
• Tire pressure - Improper cold tire inflation pressures can
cause uneven wear patterns to develop across the tire
tread. These abnormal wear patterns will reduce tread
life, resulting in the need for earlier tire replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or
higher, and Summer tires typically have a reduced tread
life. Rotation of these tires per the vehicle scheduled
maintenance is highly recommended.
Tire Tread
1—WornTire
2—NewTire 536 SERVICING AND MAINTENANCE