ERS Ram 1500 2019 Owner's Manual
Page 678 of 698
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommunica-
tion Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have anyquestions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is not
responsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
676 CUSTOMER ASSISTANCE
Page 679 of 698
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.11
CUSTOMER ASSISTANCE 677
Page 680 of 698
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
678 CUSTOMER ASSISTANCE
Page 682 of 698
Adaptive Cruise Control (ACC) (Cruise Control) . . . .343
Adding Engine Coolant (Antifreeze).............515
Adding Fuel ............................. .404
Additives, Fuel ........................... .559
Adjust Down .................................47
Forward ................................47
Rearward ...............................47
Up....................................47
Adjustable Pedals ...........................60
Air Bag Air Bag Operation ....................... .247
Air Bag Warning Light .................243, 248
Enhanced Accident Response .............260, 484
Event Data Recorder (EDR) .................485
FrontAirBag .......................... .248
If Deployment Occurs .....................259
Knee Impact Bolsters ..................... .255
Maintaining Your Air Bag System .............262
Maintenance ........................... .262
Redundant Air Bag Warning Light ............244
Transporting Pets ....................... .284
Air Bag Light ...................... .179, 243, 285
Air Cleaner, Engine (Engine Air Cleaner Filter) ......501
Air Conditioner Maintenance ..................503 Air Conditioner Refrigerant
................503, 504
Air Conditioner System ..................... .503
Air Conditioning ............................80
Air Conditioning Filter ....................95, 504
Air Conditioning, Operating Tips ................94
Air Conditioning System ......................93
Air Filter ............................... .501
Air Pressure Tires................................. .533
Air Suspension ........................ .322, 328
Alarm Panic ..................................21
Security Alarm....................... .33, 181
Alterations/Modifications Vehicle .................................6
Android Auto ............................ .667
Antifreeze (Engine Coolant) ................514, 563
Disposal .............................. .516
Anti-Lock
Brake System (ABS) .................198
Anti-Lock Warning Light .....................188
Apple CarPlay ........................... .669
Assist, Hill Start .......................... .200
Audio Systems (Radio) ...................... .569
Auto Down Power Windows ...................96
Automatic Door Locks ........................41
680 INDEX
Page 683 of 698
Automatic Headlights........................71
Automatic High Beams .......................70
Automatic Tailgate Release ....................108
Automatic Temperature Control (ATC) ............93
Automatic Transmission ..................306, 521
Adding Fluid .......................... .521
Fluid And Filter Change ...................521
Fluid Change .......................... .521
Fluid Level Check .....................520, 521
Fluid Type ......................... .520, 566
Special Additives ........................ .520
Automatic Transmission Limp Home Mode ........311
Axle Fluid ........................... .521, 566
Axle Lubrication .......................... .521
Back-Up ................................ .396
Back-Up Camera .......................... .396
Battery .............................. .181, 497
Charging System Light ....................181
Keyless Key Fob Replacement ................23
Belts, Seat ............................... .285
Blind Spot Monitoring ...................... .210
Body Builders Guide ..........................5
Body Mechanism Lubrication ..................509
B-Pillar Location .......................... .528Brake Assist System
........................ .200
Brake Control System ....................... .199
Brake Fluid .......................... .519, 566
Brake System ......................... .519, 556
Fluid Check ........................... .519
Master Cylinder ........................ .519
Parking .............................. .300
Warning Light .......................... .180
Brake/Transmission Interlock ..................306
Bulb Replacement ......................... .441
Bulbs, Light .......................... .287, 441
Camera ................................ .396
Camera,
Rear ......................... .396, 398
Camper ................................ .147
Capacities, Fuel ........................... .563
Caps, Filler Oil (Engine) ........................ .494, 500
Radiator (Coolant Pressure) .................516
Carbon Monoxide Warning ................285, 562
Cargo Light ...............................73
Car Washes .............................. .548
Cellular Phone ........................... .646
Center High Mounted Stop Light ...............448
Center Seat Storage Compartment ...............117
12
INDEX 681
Page 684 of 698
Chart, Tire Sizing.......................... .524
Check Engine Light (Malfunction Indicator Light). . . .195
Checking Your Vehicle For Safety ...............284
Checks, Safety ............................ .284
Child Restraint ........................... .263
Child Restraints Booster Seats ........................... .267
Child Seat Installation ..................277, 278
How To Stow An unused ALR Seat Belt ........276
Infant And Child Restraints .................265
Locating The LATCH Anchorages .............273
Lower Anchors And Tethers For Children .......269
Older Children And Child Restraints ...........266
Seating Positions ........................ .268
Clean Air Gasoline ........................ .559
Cleaning Wheels ............................... .542
Climate Control ............................80
Automatic ..............................84
Manual ................................80
Cold Weather Operation ..................... .299
Compact Disc (CD) Maintenance ................671
Compact Spare Tire ........................ .540
Contract, Service .......................... .676
Cooling Pressure Cap (Radiator Cap) ............516Cooling System
........................... .513
Adding Coolant (Antifreeze) .................515
Coolant Level ....................513, 516, 517
Cooling Capacity ........................ .563
Disposal Of Used Coolant ..................516
Drain, Flush, And Refill ....................514
Inspection ......................... .516, 517
Points To Remember ..................... .518
Pressure Cap ........................... .516
Radiator Cap .......................... .516
Selection Of Coolant (Antifreeze) .......514, 563, 564
Corrosion Protection ....................... .547
Cr
uise Control (Speed Control) .................343
Cruise Light .......................... .192, 193
Cupholders .............................. .125
Customer Assistance ....................... .674
Cybersecurity ............................ .570
Daytime Running Lights ......................69
Dealer Service ............................ .498
Defroster, Rear Window .......................80
Defroster, Windshield .....................80, 286
Delay (Intermittent) Wipers ....................77
Diagnostic System, Onboard ...................194
Differential, Limited Slip .....................335
682 INDEX
Page 685 of 698
Disable Vehicle Towing..................... .481
Disposal Antifreeze (Engine Coolant) .................516
Disturb ................................. .667
Door Ajar ............................... .183
Door Ajar Light ........................... .183
Door Locks Automatic ..............................41
Doors ....................................35
Drag And Drop Menu ...................... .569
Driver ’s Seat Back Tilt ........................43
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .430
Dual Rear Wheels ......................... .557
Electrical Power Outlets ..................... .127
Electric Brake Control System ..................199
Anti-Lock Brake System ....................198
Electronic Roll Mitigation ...............202, 207
Electric Parking Brake ...................... .300
Electronically Shifted Transfer Case ..........314, 318
Electronic Range Select (ERS)..................312
Electronic Speed Control (Cruise Control) .........340
Electronic Stability Control (ESC) ...............203Electronic Throttle Control Warning Light
.........182
Emergency, In Case Of Freeing Vehicle When Stuck .................480
Hazard Warning Flasher ...................435
Jump Starting .......................... .474
Emission Control System Maintenance ............195
Engine ................................. .494
Air Cleaner ............................ .501
Block Heater ........................... .299
Break-In Recommendations .................299
Compartment ....................494, 495, 496
Compartment Identification ...........494, 495, 496
Coolant (Antifreeze) ..................... .564
Exhaust Gas Caution ...................285, 562
Fails To Start ........................... .298
Flooded,
Starting ........................ .298
Fuel Requirements ....................558, 563
Jump Starting .......................... .474
Oil ........................... .499, 563, 564
Oil Filler Cap ....................... .494, 500
Oil Filter .............................. .501
Oil Selection ........................ .499, 563
Oil Synthetic ........................... .500
Overheating ........................... .477
Starting .............................. .294
12
INDEX 683
Page 686 of 698
Engine Oil Viscosity........................ .499
Engine Oil Viscosity Chart ....................499
Enhanced Accident Response Feature .........260, 484
Entry System, Illuminated .....................76
Ethanol ................................. .560
Exhaust Gas Cautions ....................285, 562
Exhaust System ........................ .285, 511
Exterior Lighting ............................68
Exterior Lights ......................... .68, 287
Filters Air Cleaner ............................ .501
Air Conditioning ..................... .95, 504
Engine Oil ......................... .501, 564
Engine Oil Disposal ...................... .500
Flashers Turn Signals ..................... .73, 192, 287
Flash-To-Pass ..............................71
Flat Tire Stowage .......................... .470
Fluid, Brake ............................. .566
Fluid Capacities ........................... .563
Fluid Leaks .............................. .288
Fluid Level Checks Brake ................................ .519
Fluids And Lubricants ...................... .564Fog Lights
............................ .72, 446
Fold-Flat Seats .............................43
Forward Collision Warning ....................221
Four-Way Hazard Flasher .....................435
Four Wheel Drive ......................... .313
Freeing A Stuck Vehicle ..................... .480
Front Axle (Differential) ..................... .521
Fuel ................................... .558
Adding .............................. .404
Additives ............................. .559
Clean Air ............................. .559
Ethanol .............................. .560
Gasoline .............................. .558
Light ................................ .186
Materials
Added........................ .559
Methanol ............................. .560
Octane Rating ....................558, 559, 564
Requirements ....................... .558, 563
Tank Capacity .......................... .563
Fuses .................................. .449
Garage Door Opener (HomeLink) ...............109
Gasoline, Clean Air ........................ .559
Gasoline, Reformulated ..................... .559
General Information ........................ .231
684 INDEX
Page 687 of 698
Glass Cleaning........................... .553
Grocery Bag Retainer .........................55
Gross Axle Weight Rating .....................408
Gross Vehicle Weight Rating ...................408
Guide Body Builders ............................5
GVWR ................................. .406
Hazard Driving Through Flowing, Rising, Or Shallow
Standing Water ......................... .430
Hazard Warning Flashers .....................435
Headlights .............................. .442
Cleaning .............................. .547
High Beam ..............................69
High Beam/Low Beam Select Switch ...........69
Passing ................................71
Switch .................................68
Head Restraints ............................55
Head Rests ................................55
Heated Mirrors .............................66
Heater, Engine Block ....................... .299
High Beam/Low Beam Select (Dimmer) Switch ......69
Hill Descent Control ....................... .208
Hill Descent Control Indicator .................208Hill Start Assist
........................... .200
Hitches Trailer Towing .......................... .413
Hoisting ................................ .522
HomeLink (Garage Door Opener) ...............109
Hood Prop .............................. .106
Hood Release ............................ .106
Ignition ..................................27
Switch .................................27
Illuminated Entry ...........................76
Inside Rearview Mirror ....................61, 436
Instrument Cluster Descriptions ........................... .192
Display .............................. .167
Instrument Panel Lens Cleaning ................552
Integrated Trailer Brake Control ................417
Interior Appearance Care .....................550
Interior Lights ..............................74
Intermittent Wipers (Delay Wipers) ...............
77
Introduction ................................4
In Vehicle Help Vehicle User Guide ........................18
Inverter Outlet (115V) ...................... .13012
INDEX 685
Page 690 of 698
New Vehicle Break-In Period..................299
Occupant Restraints ........................ .231
Octane Rating, Gasoline (Fuel) ..............558, 559
Off-Pavement Driving (Off-Road) ...............431
Off-Road Driving (Off-Pavement) ...............431
Oil, Engine ........................... .499, 564
Capacity .............................. .563
Change Interval ........................ .499
Dipstick .............................. .497
Disposal .............................. .500
Filter ............................. .501, 564
Filter Disposal .......................... .500
Identification Logo ...................... .499
Materials Added To ...................... .500
Pressure Warning Light ....................181
Recommendation .....................499, 563
Synthetic ............................. .500
Viscosity ....................... .499, 500, 563
Oil Filter, Change ......................... .501
Oil Filter, Selection ......................... .501
Oil Pressure Light ......................... .181
Onboard Diagnostic System ...................194
Operating Precautions ...................... .194Operator Manual
Owner’s Manual .......................5,678
Outside Rearview Mirrors .....................62
Overheating, Engine ....................... .477
Paint Care ............................... .547
Panic Alarm ...............................21
Parking Brake ............................ .300
ParkSense System, Rear ..................... .364
Passive Entry ..............................38
Pedals, Adjustable ...........................60
Personalized Main Menu .....................569
Pets ................................... .284
Pickup Box ........................... .134, 135
Placard, Tire And Loading Information ...........528
Power Distribution
Center (Fuses) ..............450, 454
Door Locks ..............................37
Mirrors ................................63
Outlet (Auxiliary Electrical Outlet) .........127, 130
Seats ..................................46
Side Steps ..............................37
Sliding Rear Window ......................98
Steering ............................ .63, 336
Sunroof ............................ .99, 102
688 INDEX