start Ram 1500 2020 Owner's Manual

TABLE OF CONTENTS
20_DT_OM_EN_USC
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2
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1 INTRODUCTION ................................................................................................................................................................................. 132 GETTING TO KNOW YOUR VEHICLE ......................................................................................................................................... 16
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .............................................................................................................. 161
4 SAFETY ................................................................................................................................................................................................. 198
5 STARTING AND OPERATING ...................................................................................................................................................... 290
6 IN CASE OF EMERGENCY .............................................................................................................................................................. 431
7 SERVICING AND MAINTENANCE ............................................................................................................................................. 482
8 TECHNICAL SPECIFICATIONS .................................................................................................................................................... 546
9 MULTIMEDIA .................................................................................................................................................................................... 557
10 CUSTOMER ASSISTANCE ............................................................................................................................................................. 652
11 INDEX .................................................................................................................................................................................................... 657
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INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 14
 VAN CONVERSIONS/CAMPERS .................................. 14
 VEHICLE MODIFICATIONS/ALTERATIONS............. 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ........................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 28
How To Use Remote Start ............................................ 28
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 29
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................. 29
To Exit Remote Start Mode And Drive The
Vehicle ............................................................................. 29
Remote Start Comfort Systems — If Equipped .........29
General Information ......................................................30
 SENTRY KEY .......................................................................31
Key Programming ........................................................31
Replacement Keys..........................................................32
General Information ......................................................32
 VEHICLE SECURITY ALARM .........................................33
To Arm The System .......................................................33
To Disarm The System ..................................................34
Rearming Of The System ..............................................34
Security System Manual Override ..............................34
 DOORS .................................................................................35
Manual Door Locks .......................................................35
Power Door Locks — If Equipped .............................36
Power Side Steps — If Equipped.................................37
Keyless Enter-N-Go — Passive Entry ........................37
Automatic Door Locks — If Equipped .......................41
Child-Protection Door Lock ........................................42
 SEATS ...................................................................................42
Manual Front Seat Adjustment....................................43
Manual Rear Seat Adjustment .....................................45
Power Front Seat Adjustment — If Equipped ..........46
Driver Memory Seats — If Equipped .........................47
Heated Seats — If Equipped ........................................51
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STARTING AND OPERATING
STARTING THE ENGINE .............................................. 290
Automatic Transmission ............................................ 291
Tip Start Feature ......................................................... 291
Keyless Enter-N-Go — Ignition................................. 291
Normal Starting Using ENGINE START/STOP
Button ............................................................................ 292
Cold Weather Operation (Below –22°F Or
−30°C) ........................................................................... 296
After Starting................................................................ 296
 ENGINE BLOCK HEATER — IF EQUIPPED .............. 296
 ENGINE BREAK-IN RECOMMENDATIONS ............ 297
 PARKING BRAKE ............................................................ 297
Electric Park Brake (EPB) ........................................... 297
 AUTOMATIC TRANSMISSION ................................... 302
Ignition Park Interlock ................................................ 303
Brake/Transmission Shift Interlock System ........... 304
Eight-Speed Automatic Transmission ..................... 304
 FOUR-WHEEL DRIVE OPERATION — IF
 EQUIPPED ........................................................................ 310
Four-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 311
Five-Position Electronically Shifted Transfer Case
(Eight Speed Transmission Only) — If
Equipped ...................................................................... 314 
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM — IF EQUIPPED ...............................................319
Description.................................................................... 319
Air Suspension Modes ................................................322
Instrument Cluster Display Messages ......................323
Operation ......................................................................323
 ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF
EQUIPPED .........................................................................325
Description.................................................................... 325
Air Suspension Modes ................................................328
Instrument Cluster Display Messages ......................329
Operation ......................................................................329
 AXLE LOCKER SYSTEM — IF EQUIPPED ..................331
 LIMITED-SLIP DIFFERENTIAL — IF EQUIPPED ...... 332
 POWER STEERING ..........................................................333
Electric Power Steering ..............................................333
 FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY —
IF EQUIPPED .....................................................................333
 STOP/START SYSTEM — IF EQUIPPED .....................334
Automatic Mode ..........................................................334
Possible Reasons The Engine Does Not
Autostop........................................................................334
To Start The Engine While In Autostop Mode ........335
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
To Manually Turn Off The Stop Start System ......... 336
To Manually Turn On The Stop Start System ......... 337
System Malfunction .................................................... 337
 SPEED CONTROL — IF EQUIPPED ............................. 337
To Activate ................................................................... 338
To Set A Desired Speed .............................................. 338
To Vary The Speed Setting ......................................... 338
To Accelerate For Passing ......................................... 340
To Resume Speed ....................................................... 340
To Deactivate ............................................................... 340
 ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED ......................................................................... 340
Adaptive Cruise Control (ACC) Operation............. 342
Activating Adaptive Cruise Control (ACC) ............ 343
To Activate/Deactivate .............................................. 344
To Set A Desired ACC Speed..................................... 345
To Cancel ...................................................................... 345
To Turn Off................................................................... 346
To Resume .................................................................... 346
To Vary The Speed Setting ......................................... 346
Setting The Following Distance In ACC .................. 348
Overtake Aid ................................................................ 351
ACC Operation At Stop.............................................. 351
Adaptive Cruise Control (ACC) Menu.....................352
Display Warnings And Maintenance .......................353
Precautions While Driving With ACC .....................355
General Information ....................................................358
Normal (Fixed Speed) Cruise Control Mode...........359
 PARKSENSE FRONT AND REAR PARK ASSIST .......361
ParkSense Sensors........................................................363
ParkSense Warning Display.......................................363
ParkSense Display .......................................................363
Enabling And Disabling Front And/Or Rear
ParkSense ......................................................................368
Service The ParkSense Park Assist System ..............368
Cleaning The ParkSense System................................369
ParkSense System Usage Precautions.......................369
 PARKSENSE ACTIVE PARK ASSIST SYSTEM — IF
EQUIPPED .........................................................................371
Enabling And Disabling The ParkSense Active Park
Assist System................................................................372
Parallel Parking Space Assistance Operation/
Display ..........................................................................373
Perpendicular Parking Space Assistance Operation/
Display ..........................................................................381
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FUSES.................................................................................. 444
External Power Distribution Center ........................ 445
Internal Power Distribution Center ......................... 449
 JACKING AND TIRE CHANGING .............................. 454
Jack Location ................................................................ 454
Removal Of Jack And Tools ....................................... 455
Removing The Spare Tire ........................................... 458
Preparations For Jacking ............................................ 462
Jacking Instructions ..................................................... 463
To Stow The Flat Or Spare ........................................ 468
Reinstalling The Jack And Tools ............................... 470
 JUMP STARTING ............................................................ 472
Preparations For Jump Start ...................................... 472
Jump Starting Procedure ............................................ 473
 IF YOUR ENGINE OVERHEATS .................................. 475
 MANUAL PARK RELEASE ............................................ 476
 FREEING A STUCK VEHICLE ...................................... 477
 TOWING A DISABLED VEHICLE ................................ 478
Two-Wheel Drive Models .......................................... 480
Four-Wheel Drive Models.......................................... 480
Emergency Tow Hooks — If Equipped ................... 481
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................................ 481
 EVENT DATA RECORDER (EDR) ................................ 481
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................482
Maintenance Plan ........................................................483
Heavy Duty Use Of The Vehicle ...............................486
 ENGINE COMPARTMENT ............................................487
3.6L Engine With Stop/Start .....................................487
5.7L Engine Without Stop/Start ................................488
5.7L Engine With Stop/Start ......................................489
Checking Oil Level ......................................................490
Adding Washer Fluid..................................................490
Maintenance-Free Battery .......................................... 491
Pressure Washing ........................................................491
 DEALER SERVICE ........................................................... 492
Engine Oil — Gas Engine .......................................... 492
Engine Oil Filter ........................................................... 494
Engine Air Cleaner Filter ............................................494
Air Conditioner Maintenance ....................................496
Accessory Drive Belt Inspection ................................501
Body Lubrication .........................................................502
Windshield Wiper Blades ...........................................503
Exhaust System ........................................................... 505
Cooling System ........................................................... 506
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FLUID CAPACITIES ........................................................ 553
 FLUIDS AND LUBRICANTS ......................................... 554
Engine............................................................................ 554
Chassis........................................................................... 556
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 557
 DRAG & DROP MENU BAR .......................................... 557
 CYBERSECURITY ............................................................ 558
 UCONNECT SETTINGS ................................................. 559
Uconnect 3 Settings ..................................................... 559
Uconnect 4/4C/4C NAV Settings ............................ 576
Uconnect 4C NAV With 12-inch Display
Settings .......................................................................... 600
 STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ......................................................................... 622
Radio Operation .......................................................... 622
Media Mode ................................................................. 622
 IPOD®/USB/MP3 CONTROL — IF EQUIPPED ........ 623
 RADIO OPERATION AND MOBILE PHONES .......... 626
Regulatory And Safety Information ......................... 627 
UCONNECT VOICE RECOGNITION QUICK TIPS ...628
Introducing Uconnect .................................................628
Get Started .................................................................... 629
Basic Voice Commands...............................................629
Radio..............................................................................631
Media ............................................................................. 632
Phone ............................................................................. 634
Voice Text Reply ..........................................................636
Climate ..........................................................................638
Navigation .................................................................... 639
SiriusXM Guardian™ (4C/4C NAV) — If
Equipped .......................................................................641
Register (4C/4C NAV)................................................642
Mobile App (4C/4C NAV) .........................................642
SiriusXM® Travel Link (4C NAV) ............................643
Siri® Eyes Free — If Equipped ................................. 645
Using Do Not Disturb ................................................646
Android Auto™ — If Equipped ...............................647
Apple CarPlay® — If Equipped ...............................648
General Information ....................................................650
Additional Information...............................................651
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INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents located online. Within this information, you will
find a description of the services that FCA US LLC offers to
its customers, the Warranty Certificate and the details of the
terms and conditions for maintaining its validity. Please take
the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instruc -
tions, recommendations, tips, and important warnings in
this manual will help assure safe and enjoyable operation of
your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
1
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18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
• The key fob may not be found if it is located next to amobile phone, laptop or other electronic device; these
devices may block the key fob’s wireless signal.
• If your vehicle is equipped with a Wireless Charging Pad, the key fob may not be found if it is placed within 15 cm
(150 mm) of the pad. Refer to “Wireless Charging Pad—If
Equipped” in this chapter for further information.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
• In the ON/RUN position, all key fob buttons will work
until the vehicle reaches 2 mph (4 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped).
Key Fob
1 — Emergency Key
2 — PANIC
3 — Lock
4 — Unlock
5 — LED Light
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GETTING TO KNOW YOUR VEHICLE 19
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
NOTE:
A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer illu-
minates from key fob button pushes, then the key fob battery
requires replacement.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the emer-
gency key) against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on. NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl
-
edge the signal.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti -
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
2
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GETTING TO KNOW YOUR VEHICLE 21
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is cancelled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Active-Level Four Corner Air Suspension System”
in “Starting And Operating” for further information.
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2450 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board.
• Do not replace the coin battery if the LED on the key fob above the top row buttons blinks when a button is pressed. The coin battery should last a minimum of 3 years of
normal vehicle usage.
1. Remove the emergency key by pushing and holding the release button located on the right side of the key fob,
while pulling the emergency key out with your other
hand.
Emergency Key Removal
1 — Emergency Key
2 — Emergency Key Release Button
2
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