RAM 1500 2021 Owners Manual

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Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device.
These features include locking/unlocking,
remote starting, and activating the horn and
lights of the vehicle.

Remote Commands
Remote Commands lets you send a request to
your vehicle in one of three ways:
Anywhere using your mobile device and
Uconnect App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer
Care (not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Uconnect App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
1 — Lock Press this button to
lock your vehicle.
2 — Unlock Press this button to
unlock your vehicle.
3 — Vehicle Start Press this button to
start your vehicle.
4 — Cancel Vehicle Start Press this button to
cancel remote start.
5 — Horn & Lights Press this button to
sound the horn and activate your lights.
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activated your SiriusXM Guardian™
system). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Using A Remote Command Through Your
Owner’s Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
services in your vehicle.

NOTE:
If you forgot your username or password, links
are provided on the website to help you retrieve
them.
2. If you have more than one vehicle registered into your Owner’s Site, select the
vehicle you want to send the command to by
clicking on its image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to
activate that feature. 4. You will then be asked to enter your
SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™
system). Please enter your SiriusXM
Guardian™ Security PIN.
5. A message will appear on the screen to let you know if the command was received by
your vehicle.
Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):

1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle
through the Uconnect App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:
Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsi -
bility to protect your PIN appropriately.Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
Requirements
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
If using the Uconnect App to command your
vehicle, your device must be compatible and
be connected to an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.

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An ignition cycle is required for some remote
commands, such as Remote Vehicle Start
and Remote Door Lock/Unlock if following a
Remote Horn & Lights activation.
Your Remote Door Lock/Unlock request will
not be processed if the vehicle is in motion,
the ignition key is on or during an emergency
call.
NOTE:
All other remote services should be performed
via your Owner’s Site or through the Uconnect
App on your compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you
with the ability to start the engine on your
vehicle without the keys and from virtually any
distance. Once started, the preset climate
controls in your vehicle can warm up or cool
down the interior.
You can also send a command to turn off an
engine that has been started using Remote
Vehicle Start. After 15 minutes, if you have not
entered your vehicle with the key, the engine
will shut off automatically. This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been
armed and not triggered since the last
vehicle start.
The doors, hood, and trunk/liftgate are
closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank
of fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an auto
-
matic transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:
The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded
or noisy parking area by activating the horn and
lights. It may also help if you need to draw
attention to your vehicle for any reason.
If you want, you can set up push notifications
every time a command is sent to turn on the
horn and lights.
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Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or
Wi-Fi connection.
NOTE:
The Remote Horn & Lights feature is designed
to be loud and get noticed. Please keep in mind
the surroundings when using this feature. You
are responsible for compliance with local laws,
rules and ordinances in the location of your
vehicle when using Remote Horn & Lights.
Roadside Assistance Call
Description
Vehicles equipped with the SiriusXM Guardian™
system feature will contain an ASSIST button in
the vehicle. Once your SiriusXM Guardian™
services have been activated, the ASSIST
button can connect you directly to customer
care call centers. You will be directed to one of
the four services below.
Roadside Assist — If you get a flat tire or need
a tow, you’ll be connected to someone who
can help anytime.
Connected Services — Contact the SiriusXM
Guardian™ Customer Care call center to acti -
vate your services, renew after your trial has
expired, and for in-vehicle support for your
SiriusXM Guardian™ system or help
answering any general questions
surrounding your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features,
such as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support. How It Works
Simply press the ASSIST button in the vehicle
and you will be presented with your ASSIST
options on the touchscreen. Make your
selection by pressing the touchscreen.
Requirements

This feature is available only on vehicles sold
in the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle must be powered in the ON/RUN or
ACC (Accessory) position with a properly func -
tioning electrical system.

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Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs
that you may incur. In order to provide SiriusXM
Guardian™ services to you, we may record and
monitor your conversations with Roadside
Assistance Call, Vehicle Care, Uconnect Care, or
SiriusXM Guardian™ Customer Care, whether
such conversations are initiated through the
SiriusXM Guardian™ services in your vehicle, or
via a landline or mobile device, and may share
information obtained through such recording
and monitoring in accordance with regulatory
requirements. You acknowledge, agree and
consent to any recording, monitoring or sharing
of information obtained through any such call
recordings.
Send & Go
Description
The Send & Go feature of the Uconnect App
allows you to search for a destination on your
mobile device, and then send the route to your
vehicle’s navigation system.
Vehicle Finder
Send & Go Input

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How It Works

1. Use the Uconnect App to find the
destination.

There are multiple ways to find a destina -
tion. After selecting the “Location” tab at
the bottom of the App, press the search box
to browse through one of the categories pro -
vided, or type the name or keyword in the
search box at the top of the App. You can
also select categories such as Favorites or
Contact List.
2. Select your destination from the list that appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current loca-
tion.
Send the address by selecting “Send to
Vehicle” from the mobile app.
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call
the destination by pressing the Call button. 4. Confirm your destination inside your vehicle
by pressing the Send To Vehicle option on
the pop-up that appears on the radio
touchscreen.
Requirements
Vehicle must be properly equipped with the
Uconnect system and a Uconnect 4C or
Uconnect 4C NAV unit.

Uconnect 4C/4C NAV Connected Service Indicators

Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.

LTE Network Connection

Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
1 — Activate Services (Connected Services)
2 — Navigation Button

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Vehicle Finder
Description
The Vehicle Finder feature of the Uconnect App
allows you to find the location of your stationary
vehicle.
You can also sound the horn and flash the lights
to make finding your vehicle even easier.
How It Works
Use the Uconnect App to find the location of
your vehicle.

1. Select the “Location” tab at the bottom of
the App. Then, touch the Vehicle icon to
find your vehicle.

2. Choose how you want to view the information by pressing the layers button.
These options will appear:

Vehicle Finder Layers
3. You can also select the “Person” icon to see
your location.
4. Once the vehicle has been located, you can map a route to your vehicle.
NOTE:
You are responsible for using remote
services that sound horn and flash lights in
accordance with the laws, rules and ordi -
nances in effect at the location of your
vehicle.
Certain SiriusXM Guardian™ services are
dependent on a properly installed and opera -
tional Uconnect system, cellular network
availability that is compatible with the device
in your vehicle, and GPS network availability.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly
in remote or enclosed areas.
1 — Map View
2 — Satellite View
3 — Hybrid View
4 — Show Traffic
5 — View Boundaries
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Requirements
Vehicle Finder will not work while vehicle is in
motion.
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
Vehicle ignition must have been turned on
within 14 days.
4G Wi-Fi Hotspot — If Equipped
Description
4G Wi-Fi Hotspot is an in-vehicle service that
connects your device to an LTE (voice/data) or
4G (data) network that is ready to go wherever
you are. After you've made your purchase, turn
on your device’s Wi-Fi and connect your devices.
Enables all your passengers to be simultane -
ously connected to the web.
Connect several devices at one time.
Any Wi-Fi-enabled device — such as a laptop
or any other portable-enabled media — can
connect over your private in-vehicle network.
A high-speed, secured connection lets
anyone on your private network access the
Web — great for working and relaxing.
Create A 4G Wi-Fi Hotspot For Use In Your
Vehicle
How It Works The 4G Wi-Fi Hotspot feature provides
the vehicle passengers with an
internet access hotspot in the vehicle,
using the radio as an access point.
The hotspot will allow Wi-Fi-enabled in-vehicle
devices (such as a laptop or any other
portable-enabled media device) to wirelessly
connect to the internet. Uconnect offers a
complimentary 3-month trial period that
includes 1GB of total data. The trial can be activated any time within the first year of new
vehicle ownership.
Use one of these three ways to purchase a
subscription to the 4G Wi-Fi Hotspot:

1. From your vehicle’s touchscreen, select
the 4G Wi-Fi Hotspot App, and press the
How To Purchase button and follow the
instructions.

2. Log onto your Owner’s Site and click the link to the AT&T portal to get set up.
3. For existing Connected Car customers:
Press the ASSIST button to be routed to an
AT&T Customer Care agent who will assist
you.
Once the 4G Wi-Fi Hotspot is purchased, you
can change its name and the password by
selecting the Wi-Fi Hotspot App and pressing
the Setup Wi-Fi Hotspot button. You can also
view the connected devices from the app
screen by pressing the View Connected Devices
button.
NOTE:
A SiriusXM Guardian™ subscription is not
required in order to purchase and use the 4G
Wi-Fi Hotspot.
WARNING!
The driver should NEVER use the 4G Wi-Fi
Hotspot while driving the vehicle as doing so
may result in an accident involving serious
injury or death.

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Stolen Vehicle Assistance
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it.
How It Works

1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.

2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen. The SiriusXM Guardian™ Customer Care
Agent will ask for the stolen vehicle report
number (as issued by your local law enforce
-
ment). If you have downloaded the
Uconnect App, you can push the “Settings”
menu button on your device, select “Help”,
and then select “SiriusXM Guardian™ Cus -
tomer Care” to make the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement
with whom you filed the stolen vehicle
report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to
locate the vehicle. You will be contacted by
law enforcement if your vehicle is
recovered. While the investigation is
ongoing, you should also contact your
insurance company to inform it of the
situation. Requirements

Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will
be sent to you every month so you can stay on
top of your vehicle’s maintenance needs. This is
provided as a convenience to you and does not
substitute for regular maintenance to your
vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws.
You have full responsibility and assume all
risks related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when
it is safe to do so. Failure to comply may result
in an accident involving in serious injury or
death.
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In order to provide the Monthly Vehicle Health
Report, the Uconnect system in your vehicle
may collect and transmit vehicle data to
SiriusXM Guardian™ and to FCA, such as your
vehicle’s health and performance, your
vehicle’s location, your utilization of the
features in your vehicle, and other data.
This data collection and transmission begins
when you enroll in SiriusXM Guardian™ and will
continue even if you cancel your SiriusXM
Guardian™ subscription unless you call
SiriusXM Guardian™ Customer Care and tell
them to deactivate your Uconnect Services.
Please see the Uconnect Privacy Policy for more
information, located at
www.driveuconnect.com/connectedservices/
privacy (US Residents) or
www.driveuconnect.ca (Canadian Residents).
For more information on SiriusXM Guardian™
private policy, see https://siriusxmcvs.com/
privacy-policy.Vehicle Health Alert
Description
Your vehicle will send you an email alert if it
senses a problem with one of your vehicle’s key
systems. For further information, go to your
Owner’s website.
NOTE:
Vehicle Health Alert emails require you to
register and activate services. During this
process you will be asked to provide an email
address to which the reports will be sent.
In-Vehicle Notifications — If Equipped
Description
Your vehicle will send you notifications to
remind you when services are needed, or to
alert you of other important information, such
as recall notices. When you receive a
notification through your touchscreen, press OK
to dismiss the message, or press Call Care to
speak with a SiriusXM Guardian™ Customer
Care agent. NOTE:
Pressing OK or the X button on the pop-up
screen will dismiss or close the pop-up, and the
In-Vehicle Messages mailbox will display. In the
Mailbox, you can reopen messages or delete
messages.
Amazon Alexa® Skill — If Equipped
Enjoy the convenience of using your voice to
command your vehicle with Amazon Alexa®!
With Amazon Alexa®, you can connect to your
vehicle and remotely access key services and
features.
If your vehicle is equipped with Uconnect
Navigation, you can send a destination directly
to your vehicle using Alexa®.
If you need assistance, you can always ask
Alexa® for help, or complete a list of commands
by saying: “Alexa®, ask <brand name> for help
with my car.”

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