key Ram 2500 2018 User Guide

2018 USER GUIDE
1500/2500/3500
18DS-926-AA
RAM TRUCKS 1500/2500/3500
SECOND EDITION
USER guide
©2017 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC.
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HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been conceived
considering vehicles with steering wheel on the
left side; it is therefore possible that on vehicles
with steering wheel on the right side, the posi-
tion or construction of some controls is not
exactly mirror-like with respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.
Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each oddpage. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to pre-
vent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be fol-
lowed to prevent against procedures that
could result in damage to your vehicle.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip-
ment installed by van conversion/camper
manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa-
tion book. Such equipment includes video
monitors, VCRs, heaters, stoves, refrigerators,
etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with
your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for
assistance in obtaining replacement docu-
ments from the applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com. This web-
site contains dimensional and technical
specifications for your vehicle. It is intended
for Second Stage Manufacturer's technical
support. For service issues, contact your au-
thorized dealer.
INTRODUCTION
2

GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED .11
KEYS......................13
Key Fobs ....................13
IGNITION SWITCH ..............17
Wireless Ignition Node (WIN) — If
Equipped....................17
Keyless Push Button Ignition — If
Equipped ....................17
REMOTE START — IF EQUIPPED .....17
To Enter Remote Start Mode........17
To Exit Remote Start Mode Without
Driving The Vehicle .............18
To Exit Remote Start Mode And Drive
The Vehicle ...................18
General Information .............18
VEHICLE SECURITY ALARM ........18
To Arm The System..............18
To Disarm The System ............19
DOORS.....................19
Keyless Enter-N-Go — Passive Entry . . .19
SEATS .....................22
Driver Memory Seat — If Equipped ....22
Heated Seats ..................25
HEAD RESTRAINTS ..............27
Front Head Restraint Adjustment .....27
Rear Head Restraint Adjustment ......28
Front Head Restraint Removal .......28
Rear Head Restraint Removal ........28
STEERING WHEEL..............29
Tilt Steering Column .............29
Heated Steering Wheel — If Equipped . .29
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED ...................30
MIRRORS ...................31
Power Folding Outside Mirrors For Standard
And Trailer Tow — If Equipped .......31
EXTERIOR LIGHTS..............32
Headlight Switch...............32
Headlights ...................32
Multifunction Lever .............32
High/Low Beam Switch ...........32Automatic High Beam Headlamp Control —
If Equipped
..................33
Automatic Headlights — If Equipped . .33
Parking Lights And Panel Lights ......33
Turn Signals ..................33
Lane Change Assist — If Equipped ....34
Cargo Light With Bed Lights —
If Equipped ..................34
WINDSHIELD WIPERS AND WASHERS .35
Windshield Wipers ..............35
CLIMATE CONTROLS .............36
Manual Climate Controls With A
Touchscreen..................36
Automatic Climate Controls With A
Touchscreen ..................41
Climate Control Functions ..........46
Automatic Temperature Control (ATC) —
If Equipped ...................47
Operating Tips .................48
POWER SUNROOF — IF EQUIPPED ....49
Opening Sunroof...............49
Closing Sunroof ................49
GETTING TO KNOW YOUR VEHICLE
9

Features/Benefits
• Pre-installed on your Uconnect touch-screen radio
• Enhanced search and browsing capability
• Robust NAV application — If Equipped
• Add selected topics to a fast-access Favor- ites category
• Icon and symbol glossary
• Warranty information
• Crucial driver information and assistance:
• Operating Instruc- tions • Maintenance
Schedules
• Warranty Informa- tion • Emergency Proce-
dures
• Fluid Level Stan- dards • 911 Contact and
More
Tip: When viewing a topic, tap the star icon to
add it to your Favorites, for easy access in the
future.
KEYS
Key Fobs
Your vehicle uses either a wireless ignition
node system or keyless ignition system. The
ignition system consists of a key fob with a
Remote Keyless Entry (RKE) and an ignition
switch. The keyless ignition system consists
of a key fob and Keyless Enter-N-Go button.
NOTE:
The key fob may not be found if it is located
next to a mobile phone, laptop or other elec-
tronic device; these devices may block the
key fob’s wireless signal.
The key fob operates the ignition switch.
Insert the square end of the key fob into the
ignition switch located on the instrument
panel and rotate to the desired position. It
also contains the key fob and an emergency
key, which stores in the rear of the key fob.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or
the key fob go dead. You can keep the emer-
gency key with you when valet parking.
Enhanced Search And Browsing Capability
Icon And Symbol Glossary
13

To remove the emergency key, slide the me-
chanical latch at the top of the key fob
sideways with your thumb and then pull the
key out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security
alarm may be triggered. Insert the key into
the ignition and place the ignition in the
ON/RUN mode to disarm the security system.
This Keyless Push Button Ignition key fob
allows the driver to operate the ignition
switch with the push of a button, as long as
the key fob is in the passenger compartment.
The Keyless Push Button Ignition has four
operating positions, three of which are la-
beled and will illuminate when in position.
The three positions are OFF, ACC, and ON/
RUN. The fourth position is START, during
start RUN will illuminate. It also contains the
key fob and an emergency key, which stores
in the rear of the key fob.The emergency key allows for entry into the
vehicle should the battery in the vehicle or
the key fob go dead. You can keep the emer-
gency key with you when valet parking.
To remove the emergency key, slide the me-
chanical latch on the backside of the key fob
sideways with your thumb and then pull the
key out with your other hand.
NOTE:
• When using the emergency key to gain
access to your vehicle, be aware that the
security alarm may be triggered. Put the
nose side (side opposite of the emergency
key) of the key fob against the ENGINE
START/STOP button and push to disarm
the security system.
• You can insert the double-sided emergency key into the door lock cylinder with either
side up. The Remote Keyless Entry system allows you
to lock or unlock all doors, tailgate, and the
RamBox (if equipped) as well as activate the
Panic Alarm from distances up to approxi-
mately 66 ft (20 m) using a key fob with
integrated key. The key fob does not need to
be pointed at the vehicle to activate the
system. Push and release the lock button on
the key fob to lock all doors, the tailgate and
the RamBox (if equipped). The turn signal
lights will flash and the horn will chirp to
acknowledge the signal.
NOTE:
Inserting the key fob with integrated key into
the ignition switch disables the system from
responding to any button pushes from that
key fob. Driving at speeds 5 mph (8 km/h)
and above disables the system from respond-
ing to all key fob buttons for all key fobs.
GETTING TO KNOW YOUR VEHICLE
14

To Unlock The Doors And Tailgate
Push and release the unlock button on the
key fob once to unlock the driver’s door. Push
the unlock button twice within five seconds
to unlock all doors, the tailgate and the Ram-Box (if equipped). The turn signal lights will
flash to acknowledge the unlock signal. The
illuminated entry system will also turn on.
NOTE:
The instrument cluster display or Uconnect
Settings are setup for driver door first, other-
wise this will unlock all doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key
fob to lock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights
will flash and the horn will chirp to acknowl-
edge the signal.
Using The Panic Alarm
To turn the Panic Alarm feature on or off,
push the Panic button on the key fob. When
the Panic Alarm is activated, the turn signals
will flash, the horn will pulse on and off, and
the interior lights will turn on.
The Panic Alarm will stay on for three min-
utes unless you turn it off by either pushing
the Panic button a second time or drive the
vehicle at a speed of 15 mph (24 km/h) or
greater.
WIN Key Fob With Integrated Key
1 — Lock
2 — Unlock
3 — Remote Start
4 — Emergency Key Release
5 — Emergency KeyPassive Entry Key Fob
1 — Air Suspension
2 — Unlock
3 — Lock
4 — Remote Start
5 — Panic
15

NOTE:
• The interior lights will turn off if you placethe ignition in the ACC or ON/RUN position
while the Panic Alarm is activated. How-
ever, the exterior lights and horn will remain
on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
For easy entry and loading, your
vehicle can be lowered by push-
ing the key fob air suspension
lowering button two times. When
key fob lowering is requested,
the vehicle will send a series of chirps and
flashes to alert the customer that the opera-
tion has begun and will continue these alerts
until it successfully lowers. The following conditions must be met for the
vehicle to lower remotely:
• The vehicle must not already be in Entry/
Exit (Park) ride height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at any-
time. When vehicle lowering is canceled, the
vehicle will raise up to the next defined level
and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob
air suspension lowering button one time dur-
ing the lowering process. When vehicle low-
ering is canceled, the horn will chirp two
times and the turn signal lamps will flash four
times. Once raising is completed, the horn
will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Start-
ing And Operating” for further information.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter- ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
GETTING TO KNOW YOUR VEHICLE
16

IGNITION SWITCH
Wireless Ignition Node (WIN) —
If Equipped
The Wireless Ignition Node (WIN) operates
similar to an ignition switch. It has four
operating positions, three with detents and
one that is spring-loaded. The detent posi-
tions are OFF, ACC, and ON/RUN. The START
position is a spring-loaded momentary con-
tact position. When released from the START
position, the switch automatically returns to
the ON/RUN position.
Keyless Push Button Ignition — If
Equipped
This feature allows the driver to operate the
ignition switch with the push of a button as
long as the Remote Keyless Entry key fob is in
the passenger compartment.
The Keyless Push Button Ignition has four
operating positions; three of which are la-
beled and will illuminate when in position.The three positions are OFF, ACC, and ON/
RUN. The fourth position is START, during
start RUN will illuminate.
NOTE:
In case the ignition switch does not change
with the push of a button, the key fob may
have a low or dead battery. In this situation, a
back up method can be used to operate the
ignition switch. Put the nose side (side oppo-
site of the emergency key) of the key fob
against the ENGINE START/STOP button,
with your foot applied on the brake pedal, and
push to operate the ignition switch.
REMOTE START — IF EQUIPPED
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice within five seconds. The
parking lights will flash, vehicle doors will
lock, and the horn will chirp twice (if pro-
grammed). Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
• If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
• If an engine fault is present or fuel level is low, the vehicle will start and then shut
down in 10 seconds.
• The park lamps will turn on and remain on during Remote Start mode.
• For security, power window and power sun- roof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
Keyless Push Button Ignition
17

• The engine can be started two consecutivetimes (two 15-minute cycles) with the key
fob. However, the ignition must be placed
in the ON/RUN position before you can
repeat the start sequence for a third cycle.
To Exit Remote Start Mode
Without Driving The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15-minute cycle.
NOTE:
To avoid unintentional shutdowns, the sys-
tem will disable with a one time push of the
remote start button for two seconds after
receiving a valid remote start request.
To Exit Remote Start Mode And
Drive The Vehicle
Before the end of the 15-minute cycle, push
and release the unlock button on the key fob
to unlock the doors and disarm the vehicle
security alarm system (if equipped). Then,
prior to the end of the 15-minute cycle, cycle
the ignition to the ON/RUN position.
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the ve-
hicle doors and ignition for unauthorized op-
eration. When the vehicle security alarm is
activated, interior switches for door locks are disabled. The system provides both audible
and visible signals for the first three minutes.
The horn will sound, the headlights will turn
on, the park lamps and/or turn signals will
flash and vehicle security light will flash
repeatedly. For an additional 15 minutes
only, the headlights will turn on, the park
lamps and/or turn signals, and vehicle secu-
rity light will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:
1. Remove the key from the ignition system
(refer to "Starting The Engine" in "Starting
And Operating" for further information).
• For vehicles equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF."
• For vehicles not equipped with Keyless Enter-N-Go — Ignition, make sure the
vehicle ignition system is "OFF" and
the key is physically removed from the
ignition.
GETTING TO KNOW YOUR VEHICLE
18

2. Perform one of the following methods tolock the vehicle:
• Push lock button on the interior power door lock switch with the driver and/or
passenger door open.
• Push the lock button on the exterior Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to "Keyless Enter- N-Go —
Passive Entry" in "Getting To Know Your
Vehicle" for further information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you
use the power door locks, or use the key fob to
lock the doors. After all the doors are locked
and closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm
is being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
1. Push the unlock button on the key fob.
2. Grasp the Passive Entry Unlock Door Handle with a valid key fob within 5 ft
(1.5 m) of the passive entry door handle.
If equipped, refer to "Keyless Enter-N-Go
— Passive Entry" in "Getting To Know Your
Vehicle" for further information.
3. Cycle the ignition out of the OFF position.
• For vehicles equipped with KeylessEnter-N-Go — Ignition, push the Key-
less Ignition START/STOP button (re-
quires at least one valid key fob in the
vehicle).
• For vehicles not equipped with Keyless Enter-N-Go, insert a valid key into the
ignition switch and turn the key to the
ON position.
The vehicle security alarm is designed to
protect your vehicle. However, you can create
conditions where the system will give you a
false alarm. If one of the previously described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether
you are in the vehicle or not. If you remain in
the vehicle and open a door, the alarm will
sound. If this occurs, disarm the vehicle
security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
DOORS
Keyless Enter-N-Go — Passive
Entry
The Passive Entry system is an enhancement
to the vehicle’s Remote Keyless Entry system
and a feature of Keyless Enter-N-Go. This
feature allows you to lock and unlock the
vehicle’s door(s) without having to push the
key fob lock or unlock buttons.
19