ECO mode Ram 2500 2020 Owners Manual

SERVICING AND MAINTENANCE401
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
PAG compressor oil, and refrigerants.
Cabin Filter Replacement (A/C Air Filter)
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:
1. Open the glove compartment and remove
all contents.

2. With the glove compartment door open, remove the glove compartment tension
tether and tether clip by sliding the clip
toward the face of the glove compartment
door. Lift the clip out of glove compartment
door and release into dash panel.

Right Side Of Glove Compartment
3. There are travel stops on both sides of the
glove compartment. Push inward on right
side of the glove compartment travel stop to
disengage the stop. Then pull the right of
the glove compartment outward (away from
the hinge) to disengaging the right side of
the compartment from the hinge. Continue
by removing the left side from the hinge by
slightly lowering the compartment while
pulling outward until it is completely disen -
gaged from the hinge.

Glove Compartment


WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.
1 — Glove Compartment Door
2 — Glove Compartment Tension Tether
1 — Glove Compartment Travel Stop
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
7

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SERVICING AND MAINTENANCE403
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt
from rib to rib, are considered normal. These
are not a reason to replace belt. However,
cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib
must be replaced. Also have the belt replaced if
it has excessive wear, frayed cords or severe
glazing.
Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken (note: identify and correct
problem before new belt is installed)
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation) Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
Draining Fuel/Water Separator Filter —
Diesel Engine
There are two fuel filter assemblies. One is
located on the driver's side of the engine. The
best access to this water drain valve is from
under the hood. The second one is on the under
body, located in front of the rear axle above the
drive shaft on pick-up models. The Chassis Cab
models second filter location is on the frame
behind the front axle. The best access to this
water drain valve is from under the vehicle.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe
-
tent mechanic.
CAUTION!
Do not drain the fuel/water separator filter
when the engine is running.
Diesel fuel will damage blacktop paving
surfaces. Drain the filter into an appro-
priate container.
7

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SERVICING AND MAINTENANCE407
Priming If The Engine Has Run Out Of Fuel —
Diesel Engine

1. Add a substantial amount of fuel to the
tank, approximately 2 to 5 gal (8L to 19L).

2. Three priming cycles must be completed. Turn ignition to the RUN position and wait
approximately 30 seconds. This will activate
the in tank fuel pump. Turn the ignition
switch to the off position, and leave off for at
least 30 seconds. Repeat this procedure
three times before cranking the engine.
3. Start the engine using the “Normal Starting” procedure. Refer to “Starting Procedures”
in “Starting and Operating” for further infor -
mation.
4. Once the engine starts, allow the engine to idle for a minimum of 30 seconds. NOTE:
The engine may run rough until the air is forced
from all the fuel lines.
NOTE:
A maximum blend of 5% biodiesel, meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability.)
A maximum blend of 20% biodiesel, meeting
ASTM specification D-7467 may be used with
your Cummins diesel engine. (Pickup models
and Chassis Cab models configured with B20
capability.)
Use of biodiesel mixture in excess of 20% can
negatively impact the fuel filter's ability to
separate water from the fuel, resulting in
high pressure fuel system corrosion or
damage.
Ethanol blends are not recommended or
approved for use with your Cummins diesel
engine.
In addition, commercially available fuel addi
-
tives are not necessary for the proper opera -
tion of your Cummins diesel engine.
Intervention Regeneration Strategy —
Message Process Flow
The Cummins diesel engine meets all Environ -
mental Protection Agency (EPA) Heavy Duty
Diesel Engine Emissions Standards, resulting in
one of the lowest emitting diesel engines ever
produced.
To achieve these emissions standards, your
vehicle is equipped with a state-of-the-art
engine and exhaust system. The engine and
WARNING!
Do not open the high pressure fuel system
with the engine running. Engine operation
causes high fuel pressure. High pressure fuel
spray can cause serious injury or death.
CAUTION!
Do not engage the starter motor for more
than 15 seconds at a time. Allow two minutes
between the cranking intervals.
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and be hazardous or
explosive when mixed with diesel fuel.
CAUTION!
Due to lack of lubricants in alcohol or
gasoline, the use of these fuels can cause
damage to the fuel system.
7

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412SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze) protec-
tion every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty or rusty in
appearance, the system should be drained,
flushed and refilled with fresh coolant. Check
the front of the A/C condenser (if equipped) or
radiator for any accumulation of bugs, leaves,
etc. If dirty, clean by gently spraying water from
a garden hose vertically down the face of the
A/C condenser (if equipped) or the back of the
radiator core. Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts and tight
-
ness of the connection at the coolant recovery
bottle and radiator. Inspect the entire system
for leaks.
DO NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant (anti -
freeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro
-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
Technology (HOAT) engine coolant (anti -
freeze) or any “globally compatible” coolant
(antifreeze). If a non-OAT engine coolant
(antifreeze) is introduced into the cooling
system in an emergency, the cooling system
will need to be drained, flushed, and refilled
with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant (antifreeze) products. Do not
use additional rust inhibitors or antirust prod -
ucts, as they may not be compatible with the
radiator engine coolant and may plug the
radiator.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.
WARNING! (Continued)

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418SERVICING AND MAINTENANCE
8. Reinsert the dipstick. Check for leaks.
Release the parking brake.
NOTE:
If it is necessary to check the transmission
below the operating temperature, the fluid level
should be between the two COLD (lower) holes
on the dipstick with the fluid at 68-86°F /
20-30°C. Only use the COLD region of the
dipstick as a rough reference when setting the
fluid level after a transmission service or fluid
change. Re-check the fluid level, and adjust as
required, once the transmission reaches
normal operating temperature.Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
Fluid And Filter Changes — Six Speed
Transmission
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
In addition, change the fluid and filters if the
fluid becomes contaminated (with water, etc.),
or if the transmission is disassembled for any
reason.
Rear Axle And 4x4 Front Driving Axle Fluid
Level
For normal service, periodic fluid level checks
are not required. When the vehicle is serviced
for other reasons the exterior surfaces of the
axle assembly should be inspected. If gear oil
leakage is suspected inspect the fluid level.
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. This
inspection should be made with the vehicle in a
level position.
For all 2500/3500 Model axles, the fluid level
should be 1/4 in ± 1/4 in (6.4 mm ± 6.4 mm)
below the fill hole on the 9.25 in front, 11.5 in
rear axle, and 12.0 in rear axle.
Drain And Refill
Refer to the “Maintenance Plan” for the proper
maintenance intervals.
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
The presence of water in the gear lubricant will
result in corrosion and possible failure of differ -
ential components. Operation of the vehicle in
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.
CAUTION!
If the fluid temperature is below 50°F (10°C)
it may not register on the dipstick. Do not add
fluid until the temperature is elevated enough
to produce an accurate reading. Run the
engine at idle, in PARK, to warm the fluid.

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430SERVICING AND MAINTENANCE
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
and additional information.
Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire pres -
sure sensor as well as it is not designed to be
reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a rapid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the TPM sensor as it is not designed to
be reused when driven under run flat mode 14
psi (96 kPa) condition.
NOTE:
TPM Sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded
at full capacity or to tow a trailer while a tire is in
the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning
When stuck in mud, sand, snow, or ice condi
-
tions, do not spin your vehicle's wheels above
30 mph (48 km/h) or for longer than 30
seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of
Emergency” for further information.
Tread Wear Indicators
Tread wear indicators are in the original equip -
ment tires to help you in determining when your
tires should be replaced.

Tire Tread

WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Worn Tire
2 — New Tire

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436SERVICING AND MAINTENANCE
(Continued)
2500 Models
Install on rear tires only.
For LT245/70R17E, LT275/70R18E and
LT285/60R20E tires, use of a U-class snow
chain is recommended.
2500 Power Wagon Models
Install on rear tires only.
For a LT285/70R17D tire, use of a U-class
snow chain is recommended.
3500 (Single Rear Wheel) Models
Install on rear tires only.
For LT275/70R18E and LT285/60R20E
tires, use of a U-class snow chain is recom -
mended.
3500 (Dual Rear Wheel) Models
Install on front/rear tires.
For a LT235/80R17E tire, use of a U-class
snow chain is recommended.
Tire Rotation Recommendations
Tires on the front and rear axles of vehicles
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
WARNING!
Using tires of different size and type (M+S,
Snow) between front and rear axles can
cause unpredictable handling. You could lose
control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires,
observe the following precautions:
Because of restricted traction device clear -
ance between tires and other suspension
components, it is important that only trac -
tion devices in good condition are used.
Broken devices can cause serious damage.
Stop the vehicle immediately if noise
occurs that could indicate device breakage.
Remove the damaged parts of the device
before further use.
Install device as tightly as possible and
then retighten after driving about ½ mile
(0.8 km). Autosock traction devices do not
require retightening.
Do not exceed 30 mph (48 km/h).
Drive cautiously and avoid severe turns and
large bumps, especially with a loaded
vehicle.
Do not drive for a prolonged period on dry
pavement.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION! (Continued)

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TECHNICAL SPECIFICATIONS447
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void
or not be covered under New Vehicle Limited
Warranty.
Do Not Use E-85 In Non-Flex Fuel Vehicles
Non-Flex Fuel Vehicles (FFV) are compatible
with gasoline containing up to 15% ethanol
(E-15). Use of gasoline with higher ethanol
content may void the New Vehicle Limited
Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of
these symptoms:
Operate in a lean mode.
OBD II Malfunction Indicator Light on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component
corrosion.
CNG And LP Fuel System Modifications
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid
Propane (LP) may result in damage to the
engine, emissions, and fuel system compo -
nents. Problems that result from running CNG
or LP are not the responsibility of the manufac -
turer and may void or not be covered under the
New Vehicle Limited Warranty.
MMT In Gasoline
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) is a manganese-containing metallic addi -
tive that is blended into some gasoline to
increase octane. Gasoline blended with MMT
provides no performance advantage beyond
gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces
spark plug life and reduces emissions system
performance in some vehicles. The manufac -
turer recommends that gasoline without MMT
be used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline
pump; therefore, you should ask your gasoline
retailer whether the gasoline contains MMT.
MMT is prohibited in Federal and California
reformulated gasoline.
Fuel System Cautions
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can
impair engine performance and damage
the emissions control system.
An out-of-tune engine or certain fuel or igni -
tion malfunctions can cause the catalytic
converter to overheat. If you notice a
pungent burning odor or some light smoke,
your engine may be out of tune or malfunc -
tioning and may require immediate service.
Contact an authorized dealer for service
assistance.
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
such fuels or additives is not the responsi -
bility of the manufacturer and may void or
not be covered under the New Vehicle
Limited Warranty.8

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TECHNICAL SPECIFICATIONS451
FLUID CAPACITIES — GAS ENGINE
FLUID CAPACITIES — DIESEL ENGINE
USMetric
Fuel (Approximate)
2500/3500 Shortbed Models 31 Gallons117 Liters
2500/3500 Longbed Models 32 Gallons121 Liters
2500/3500 Crew Cab Longbed Models — If Equipped 50 Gallons189 Liters
Engine Oil With Filter
6.4L Engine (We recommend you use SAE 0W-40 engine oil meeting the requirements of
FCA Material Standard MS-12633 for use in all operating temperatures.) 7 Quarts
6.6 Liters
Cooling System
6.4L Engine – (We recommend you use Mopar® Antifreeze/Coolant 10 Year/
150,000 Mile Formula that meets the requirements of FCA Material Standard
MS.90032.) 16.6 Quarts
15.7 Liters
USMetric
Fuel (Approximate)
2500/3500 Standard Cab Longbed Models 28 Gallons106 Liters
2500/3500 Crew/Mega Cab Shortbed Models 31 Gallons117 Liters
2500/3500 Crew Cab Longbed Models 32 Gallons121 Liters
2500/3500 Crew Cab Longbed Models — If Equipped 50 Gallons189 Liters
8

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456TECHNICAL SPECIFICATIONS
Fuel Selection Use good quality diesel fuel from a reputable supplier in your vehicle.
Federal law requires that you must fuel this vehicle with Ultra Low Sulfur
Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of
Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid
damage to the emissions control system.
For most year-round service, No. 2 diesel fuel meeting ASTM
specification D-975 Grade S15 will provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are
operating below (20°F/-6°C), in sustained arctic conditions, Mopar
Premium Diesel Fuel Treatment (or equivalent) is recommended to avoid
gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel
meeting ASTM specification D-975.
Pickup models, and Chassis Cab
models configured with optional B20 capability, are additionally
compatible with 20% biodiesel meeting ASTM specification D-7467.
Diesel Exhaust Fluid Mopar Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has
been API Certified to the ISO 22241 standard. Use of fluids not API
Certified to ISO 22241 may result in system damage. You can receive
assistance in locating DEF in the United States by calling 866-RAM-INFO
(866-726-4636). In Canada call 1–800–465–2001 (English) or
1–800–387–9983 (French).
Component
Fluid, Lubricant, or Genuine Part

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