buttons Ram 2500 2020 Owner's Guide

IN CASE OF EMERGENCY339
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can
help. Roadside Assistance will know what
vehicle you’re driving and its location. Addi
-
tional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the overhead console.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the overhead console or press the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the overhead console.
2. The LED light located between the ASSIST
and SOS buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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IN CASE OF EMERGENCY341
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
Delayed accessories mode is active.
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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MULTIMEDIA459
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveuconnect.com
(US Residents) or www.driveuconnect.ca
(Canadian Residents) to learn about
available Uconnect software updates.
Only connect and use trusted media devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communica -
tions cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Data Collection &
Privacy” in your Uconnect Owner’s Manual
Supplement or “Onboard Diagnostic System
(OBD II) Cybersecurity” in “Getting To Know Your
Instrument Panel”.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instru -
ment panel. These buttons allow you to access
and change the customer programmable
features. Many features can vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting.
Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Push the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
Uconnect 3 Settings

Uconnect 3 With 5-inch Display Buttons On The Touch -
screen And Buttons On The Faceplate

Push the SETTINGS button, then press the
Settings button on the touchscreen (if
equipped) to display the settings menu screen.
In this mode the Uconnect system allows you to
access programmable features that may be
equipped such as Display, Units, Voice, Clock,
Safety & Driving Assistance, Lights, Doors &
Locks, Power Side Steps, Auto-On Comfort (if
equipped), Engine Off Options, Suspension,
Trailer Brake, Audio, Phone/Bluetooth®, Siri -
usXM® Setup (if equipped), Restore Settings,
Clear Personal Data, and System Information.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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460MULTIMEDIA
NOTE:
Only one category may be selected at a time.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until the button is high -lighted. Once the setting is complete, either
press the Back Arrow or the Done button on the
touchscreen or push the Back button on the
faceplate to return to the previous menu.
Pressing the Up or Down Arrow buttons on the
touchscreen on the right side of the screen will
allow you to toggle up or down through the list
of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Display
After pressing the Display button on the touchscreen, the following settings will be available.
Units
After pressing Units on the touchscreen, the following will be available:
Setting Name
Selectable Options
Display ModeAutoManual
Set Language English, Français, Español
Touchscreen Beep OnOff
Fuel Saver Display OnOff
NOTE:
The “Fuel Saver Display” feature will allow you to enable fuel saver mode and will be displayed in the instrument cluster display.
Setting Name Selectable Options
UnitsUSMetric Custom
Speed MPH km/h
Distance mi km

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Power Side Steps — If Equipped
After pressing the Power Side Steps button on the touchscreen, the following settings will be available:
Auto-On Comfort Systems — If Equipped
After pressing the Auto-On Comfort Systems button on the touchscreen, the following settings will be available:Passive Entry — If Equipped
On Off
NOTE:
The “Passive Entry” feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob lock or unlock buttons. It automat -
ically unlocks the doors when the outside door handle is grabbed.
Flash Lights With Lock On Off
NOTE:
When the “Flash Lights With Lock” feature is selected, the exterior lights flash when the doors are locked or unlocked with the key fob. This feature
may be selected with or without the “Sound Horn With Lock” feature selected.
Setting Name Selectable Options
Setting NameSelectable Options
Power Side StepsAutomaticStow
Setting Name Selectable Options
Auto-On Driver Heated/Ventilated
Seat & Steering Wheel With Vehicle Start — If Equipped Off
Remote Start Only All Starts9

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Uconnect 4/4C/4C NAV Settings

Uconnect 4/4C/4C NAV With 8.4-inch Display Buttons
On The Touchscreen And Buttons On The Faceplate
Press the Apps button on the touchscreen then
press the Settings button on the touchscreen to
display the settings menu screen. In this mode
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice, Clock,
Safety & Driving Assistance, Mirrors & Wipers,
Lights, Doors & Locks, Power Side Steps (if
equipped), Auto-On Comfort (if equipped),
Engine Off Options, Suspension, Trailer, Audio,
Phone/Bluetooth®, SiriusXM® Setup (if
equipped), Restore Settings, and System Infor
-
mation.
When making a selection, press the button on
the touchscreen to enter the desired menu. Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
Language
After pressing the Set Language button on the touchscreen, the following settings will be available:
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
Setting Name
Selectable Options
Set LanguageEnglishFrançais Español
NOTE:
When the “Set Language” feature is selected, you may select one of multiple languages (English / Français / Español) for all display nomenclature,
including the trip functions and the navigation system (if equipped). Press the Set Language button on the touchscreen, then press the desired
language button on the touchscreen until a check-mark appears next to the language, showing that setting has been selected.9

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484MULTIMEDIA
NOTE:
When “1st Press Of Key Fob Unlocks: Driver Door” is programmed, only the driver's door unlocks on the first press of the key fob Unlock button.
You must push the key fob unlock button twice to unlock the passengers’ doors.
When “All Doors” is programmed, all of the doors unlock on the first push of the key fob unlock button.
If the vehicle is programmed “1st Press Of Key Fob Unlocks: All Doors”, all doors will unlock no matter which Passive Entry equipped door handle
is grasped. If “1st Press Of Key Fob Unlocks: Driver Door” is programmed, only the driver’s door will unlock when the driver’s door is grasped.
With Passive Entry, if “1st Press Of Key Fob Unlocks: Driver Door” is programmed pushing the handle more than once only results in the driver’s
door opening. If “Driver Door” is programmed, once the driver’s door is opened, the interior door lock/unlock switch can be used to unlock all doors
(or use key fob).
Passive Entry — If Equipped On Off
NOTE:
The “Passive Entry” feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob Lock or Unlock buttons. Personal Settings Linked To Key Fob — If Equipped On
Off
NOTE:
The “Personal Settings Linked To Key Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting
the vehicle.
The seats return to the memorized seat location (if “Personal Settings Linked To Key Fob” is set to On) when the key fob is used to unlock the door.
Setting Name Selectable Options

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Uconnect 4C NAV With 12-inch Display
Settings

Uconnect 4C NAV With 12-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
Press the Settings button on the touchscreen to
display the settings menu screen. In this mode,
the Uconnect system allows you to access
programmable features that may be equipped
such as Language, Display, Units, Voice
Settings, Clock & Date, Camera, Safety &
Driving Assistance, Mirrors and Wipers, Lights,
Doors & Locks, Auto-On Comfort & Remote Start
(if equipped), Engine Off Options, Suspension,
Trailer Brake, Audio Settings, Bluetooth®, Siri-
usXM® Setup (if equipped), and Reset.
When making a selection, press the button on
the touchscreen to enter the desired menu.
Once in the desired menu, press and release
the preferred setting until a check-mark
appears next to the setting, showing that setting
has been selected. Once the setting is
complete, press the Back Arrow button on the
touchscreen to return to the previous menu or
press the X button on the touchscreen to close
out of the settings screen. Pressing the Up or
Down Arrow buttons on the touchscreen on the
right side of the screen will allow you to toggle
up or down through the list of available settings.
NOTE:
All settings should be changed with the ignition
in the ON/RUN position.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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NOTE:
When “1st Press Of Key Fob Unlocks: Driver Door” is programmed, only the driver's door unlocks on the first press of the key fob unlock button.
You must push the key fob unlock button twice to unlock the passengers’ doors.
When “All Doors” is programmed, all of the doors unlock on the first push of the key fob unlock button.
If the vehicle is programmed “1st Press Of Key Fob Unlocks: All Doors”, all doors unlock no matter which Passive Entry equipped door handle is
grasped. If “1st Press Of Key Fob Unlocks: Driver Door” is programmed, only the driver’s door unlocks when the driver’s door is grasped.
With Passive Entry, if “1st Press Of Key Fob Unlocks: Driver Door” is programmed pushing the handle more than once only results in the driver’s
door opening. If “Driver Door” is programmed, once the driver’s door is opened, the interior door lock/unlock switch can be used to unlock all doors
(or use key fob).
Passive Entry — If Equipped OnOff
NOTE:
The “Passive Entry” feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob lock or unlock buttons. Personal Settings Linked To Key Fob — If Equipped On
Off
NOTE:
The “Personal Settings Linked To Key Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting
the vehicle.
The seats return to the memorized seat location (if “Personal Settings Linked To Key Fob” is set to On) when the key fob is used to unlock the door.
Setting Name Selectable Options
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512MULTIMEDIA
Safe Usage Of The Uconnect System
Read all instructions in this manual carefully
before using your system to ensure proper
usage.
The Uconnect system is a sophisticated elec -
tronic device. Do not let young children use
the system.
Permanent hearing loss may occur if you play
your music or the system at loud volumes.
Exercise caution when setting the volume on
the system.
Keep drinks, rain and other sources of mois -
ture away from the system. Besides damage
to the system, moisture can cause electric
shocks as with any electronic device.
NOTE:
Many features of this system are speed depen -
dent. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion.
Exposure To Radio Frequency Radiation
The internal wireless radio operates within
guidelines found in radio frequency safety stan -
dards and recommendations, which reflect the
consensus of the scientific community. The radio manufacturer believes the internal wire
-
less radio is safe for use by consumers. The
level of energy emitted is far less than the elec -
tromagnetic energy emitted by wireless devices
such as mobile phones. However, the use of
wireless radios may be restricted in some situa-
tions or environments, such as aboard
airplanes. If you are unsure of restrictions, you
are encouraged to ask for authorization before
turning on the wireless radio.
Care And Maintenance
Touchscreen
Do not press the touchscreen with any hard
or sharp objects (pen, USB stick, jewelry,
etc.), which could scratch the touchscreen
surface!
Do not spray any liquid or caustic chemicals
directly on the screen! Use a clean and dry
microfiber lens cleaning cloth in order to
clean the touchscreen.
If necessary, use a lint-free cloth dampened
with a cleaning solution, such as isopropyl
alcohol or an isopropyl alcohol and water
solution ratio of 50:50. Be sure to follow the
solvent manufacturer's precautions and
directions.
UCONNECT 3 WITH 5-INCH DISPLAY
Introduction

Uconnect 3 With 5-Inch Display

1 — RADIO
Push the RADIO button on the faceplate to enter
Radio Mode. The different tuner modes; FM/
AM/SXM (if equipped), can be selected by
pressing the corresponding buttons on the
touchscreen in Radio Mode.
2 — COMPASS
Push the COMPASS button on the faceplate to
display the current direction of the vehicle.
3 — SETTINGS
Push the SETTINGS button on the faceplate to
display the customer programmable features.

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