tow Ram 3500 2011 Manual Online

Shifting Out of Neutral – Electronic Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Insert the key fob into the ignition switch and turn it to
the ON/RUN position, but do not start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch) until the NEUTRAL
indicator light turns off.
7. After the NEUTRAL indicator light turns off, release
the NEUTRAL button.8. After the NEUTRAL button has been released, the
transfer case will shift to the position identified by the
selector switch.
NOTE:When shifting out of transfer case NEUTRAL,
turning the engine OFF may be required to avoid gear
clash.
9. Shift the automatic transmission into PARK, or place
manual transmission in Neutral.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine.
13. Press and hold the brake pedal.
14. Release the parking brake.
5
STARTING AND OPERATING 479

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher................ 482
Jacking And Tire Changing............... 482
▫Jack Location....................... 483
▫Removing The Spare Tire............... 488
▫Preparations........................ 489
▫Instructions........................ 490
▫Hub Caps/Wheel Covers — If Equipped . . . 497
▫Wheel Nuts........................ 498
▫To Stow The Flat Or Spare.............. 500
Hoisting............................ 501Jump-Starting Procedures................ 501
▫Preparations For Jump-Start............. 502
▫Jump-Starting Procedure............... 503
Freeing A Stuck Vehicle................. 505
Emergency Tow Hooks — If Equipped...... 507
Towing A Disabled Vehicle............... 508
▫Towing Without The Ignition Key FOB..... 509
▫Two-Wheel Drive Models.............. 510
▫Four-Wheel Drive Vehicles.............. 510
6

Jack Location
The jack and jack tools are stored under the front
passenger seat.
Removal
To access the jack and jack tools you must remove the
plastic access cover, located on the side of the seat. To
remove the cover, pull the front part of the cover (closest
to the front of the seat) toward you to release a locking
tab. Once the front of the cover is loose, slide the cover
toward the front of the seat until it is free from the seat
frame.
Remove the jack and tools by removing the wing bolt and
sliding the assembly from under the seat.
Jack Access Cover6
WHAT TO DO IN EMERGENCIES 483

Removing The Spare Tire
Remove the spare tire before attempting to jack up the
truck. Attach the wheel wrench to the jack extension tube.
Insert the tube through the access hole between the lower
tailgate and the top of the bumper and into the winchmechanism tube. Rotate the wheel wrench handle coun-
terclockwise until the spare tire is on the ground with
enough cable slack to allow you to pull it out from under
the vehicle. When the spare is clear, tilt the retainer at the
end of the cable and pull it through the center of the
wheel.
NOTE:Always stow the spare tire with the valve stem
facing the ground.
Jack and Tools (2500/3500 Series)
488 WHAT TO DO IN EMERGENCIES

It is recommended that you stow the flat or spare to
avoid tangling the loose cable.NOTE:The winch mechanism is designed for use with
the jack extension tube only. Use of an air wrench or other
power tools is not recommended and can damage the
winch.
Preparations
1. Park the vehicle on a firm, level surface. Avoid ice or
slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
Removing the Spare Tire
1 — Wheel Wrench
2 — Spare Tire
6
WHAT TO DO IN EMERGENCIES 489

WARNING! (Continued)
•Do not let anyone sit in the vehicle when it is on a
jack.
•Do not get under the vehicle when it is on a jack.
•Only use the jack in the positions indicated and
for lifting this vehicle during a tire change.
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.1. Remove the spare wheel, jack, and tools from storage.
2. Using the wheel wrench, loosen, but do not remove,
the wheel nuts by turning them counterclockwise one
turn while the wheel is still on the ground.
3. Placement of the jack:
•1500 Series Trucks
When changing a front wheel, place the scissors jack
under the rear portion of the lower control arm as shown
below.
Jack Warning Label
6
WHAT TO DO IN EMERGENCIES 491

5. Remove the wheel nuts and pull the wheel off. On
single rear-wheel (SRW) trucks, install the spare wheel
and wheel nuts with the cone shaped end of the wheel
nuts toward the wheel. On 3500 dual rear-wheel models
(DRW) the wheel nuts are a two-piece assembly with a
flat face. Lightly tighten the wheel nuts. To avoid the risk
of forcing the vehicle off the jack, do not fully tighten the
wheel nuts until the vehicle has been lowered.
6. Using the wheel wrench, finish tightening the wheel
nuts using a crisscross pattern. The correct wheel nut
tightness is 130 ft lbs (177 N·m) torque (1500 Series), 135 ft
lbs (183 N·m) torque for 2500/3500 single-rear wheel
(SRW) models, and 145 ft lbs (197 N·m) for 3500 dual
rear-wheel models. If in doubt about the correct tight-
ness, have them checked with a torque wrench by your
authorized dealer or at a service station.WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Al-
ways stow the jack parts and the extra tire and wheel
in the places provided.
7. Install the wheel center cap and remove the wheel
blocks. Do not install chrome or aluminum wheel center
caps on the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the bottle
jack will not lower by turning the dial (thumbwheel) by
hand, it may be necessary to use the jack drive tube in
order to lower the jack. Stow the replaced tire, jack, and
tools as previously described.
9. Adjust the tire pressure when possible.
NOTE:Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated wheel nuts.
496 WHAT TO DO IN EMERGENCIES

These dual rear wheels should be tightened as follows:
1. Tighten the wheel nuts in the numbered sequence to a
snug fit.
2. Retighten the wheel nuts in the same sequence to the
torques listed in the table. Go through the sequence asecond time to verify that specific torque has been
achieved. Retighten to specifications at 100 miles
(160 km) and after 500 miles (800 km).
It is recommended that wheel stud nuts be kept torqued
to specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
To Stow The Flat Or Spare
NOTE:Vehicles equipped with aluminum wheels can-
not be stored under the vehicle because the wheel
retainer will not fit through the wheel pilot hole. Secure
the flat tire in the bed of the truck.Have the flat tire
repaired or replaced immediately.
Tightening Pattern
500 WHAT TO DO IN EMERGENCIES

WARNING!
A loose tire thrown forward in a collision or hard
stop could injure the occupants in the vehicle. Have
the deflated (flat) tire repaired or replaced immedi-
ately.
Turn the wheel so that the valve stem is down. Slide the
wheel retainer through the center of the wheel and
position it properly across the wheel opening.
For convenience in checking the spare tire inflation, stow
with the valve stem toward the rear of the vehicle.
Attach the wheel wrench to the extension tube. Rotate the
winch mechanism until the wheel is drawn into place
against the underside of the vehicle. Continue to rotate
until you feel the winch mechanism slip, or click three or
four times. It cannot be overtightened. Push against the
tire several times to be sure it is firmly in place.
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts or the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
6
WHAT TO DO IN EMERGENCIES 501

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
6
WHAT TO DO IN EMERGENCIES 507