wheel Ram 3500 2019 Owner's Manual

IN CASE OF EMERGENCY 441
ASSIST AND SOS SYSTEM — IF EQUIPPED
Assist And SOS Buttons
If equipped, the overhead console contains an ASSIST and a
SOS button. NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you are connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
6

442 IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console. 2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper -
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
•Indication that the occupant placed a SOS Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

IN CASE OF EMERGENCY 445
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
NOTE:
• Your vehicle may be transmitting data as authorized bythe subscriber. • Never place anything on or near the vehicle’s LTE (voice/
data) or 4G (data) and GPS antennas. You could prevent
LTE (voice/data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing an emer -
gency call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is required for the
SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules. Opera -
tion is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
6

IN CASE OF EMERGENCY 447
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam Headlamp,
Front Park And Turn — If Equipped
Low Beam
1. Open the hood.2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Front Fog Lamps (Halogen Reflector Headlamp)
H11LL
Front Fog Lamps (LED Headlamps) LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced at authorized dealer)
Base Rear Tail/Turn and Stop Lamp 3157K
Premium Rear Tail/Turn and Stop Lamp LED (Serviced At An Authorized Dealer)
Premium Backup Lamp 7440/W21W
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Rear Lamp Bar ID Marker Lamp 194
Side Marker Lamps (Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194
Exterior Bulbs (Continued) (Sheet 2 of 2)
Bulb Number
6

448 IN CASE OF EMERGENCY
Splash Shield Access Cover
4. Reach through the access hole of the wheel house splash shield and disengage the bulb access cover by rotating
counterclockwise. Bulb Access Cover
5. Disconnect the internal lamp wiring harness connector from the low beam bulb.
1 — Access Cover
2 — Fastener
CAUTION!
• Do not contaminate the bulb glass by touching it with your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
• Always use the correct bulb size and type for replace -
ment. An incorrect bulb size or type may overheat and
cause damage to the lamp, the bulb socket, or the lamp
wiring.

450 IN CASE OF EMERGENCY
Park And Turn Socket

4. Reach behind the headlamp and unlock the park and turn socket from the lamp by rotating counterclock-
wise ¼ turn.

5. Pull the bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers. Side Marker Lamp
1. Open the hood.
2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Splash Shield Access Cover
1 — Access Cover
2 — Fastener

IN CASE OF EMERGENCY 451
4. Reach through the access hole of the wheel house splashshield and disengage the side marker socket by rotating
counterclockwise ¼ turn.
Side Marker Socket
5. Pull the socket and bulb straight out from the housing.
6. Separate the bulb from the socket without twisting.
7. Reverse the procedure for installation of new bulb and covers. Fog Lamps — If Equipped
1. Reach under and behind the front bumper to access the
back of the front fog lamp housing.
2. Disconnect the fog lamp wiring harness connector from the fog lamp bulb.
3. Rotate the bulb counterclockwise ¼ turn to unlock the bulb from the housing.
4. Pull the bulb straight out from the housing.
CAUTION!
Do not contaminate the bulb glass by touching it with
your fingers or by allowing it to contact other oily
surfaces. Shortened bulb life will result.
6

456 IN CASE OF EMERGENCY
3. Pull the bulb straight from it's socket and replace.Removing The Bulb From The Bulb Socket Rear Lamp Bar ID Marker (Dual Rear Wheels) — If
Equipped
1. Loosen the two screws and the housing to gain access to
the bulb sockets.
Screw Locations
2. Turn the socket ¼ turn counterclockwise to access the bulb.
3. Pull the bulb straight out from the socket.
4. Reverse the procedure for installation of the bulbs and housing.

IN CASE OF EMERGENCY 457
Side Marker Lamps (Dual Rear Wheels) — If Equipped Side Marker Lamp Locations
1. Push rearward on the side marker lamp assembly.
2. Pull the entire assembly from the fender.
3. Turn the socket ¼ turn counterclockwise and remove from assembly to access the bulb.
4. Pull the bulb straight out from socket.
5. Reverse the procedure for installation of the bulbs and housing.FUSES
WARNING!
• When replacing a blown fuse, always use an appro -
priate replacement fuse with the same amp rating as the
original fuse. Never replace a fuse with another fuse of
higher amp rating. Never replace a blown fuse with
metal wires or any other material. Do not place a fuse
inside a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious personal injury,
fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is off and that all the other services are switched off and/
or disengaged.
• If the replaced fuse blows again, contact an authorized dealer.
• If a general protection fuse for safety systems (air bag system, braking system), power unit systems (engine
system, transmission system) or steering system blows,
contact an authorized dealer.
6

462 IN CASE OF EMERGENCY
F41–10 Amp Red Active Grille Shutter / Active Air Dam – If
Equipped
F42 –20 Amp Yellow Horn
F43 –15 Amp Blue Heated Steering Wheel – If Equipped (HD Only)
F44 –10 Amp Red Diagnostic Port
F46 –10 Amp Red Upfitters Relay Coil – If Equipped (HD Only)
Spare (DS 1500 Only)
F49 –10 Amp Red Instrument Panel Cluster / HVAC (DS 1500
Only)
Instrument Cluster / MOD CSG (HD Only)
F50
– 20 Amp Yellow Air Suspension Control Module – If Equipped
F51 –10 Amp Red Ignition Node Module / Keyless Ignition Node
Module, Radio Frequency Hub Module /
Electric Steering Column Lock - If Equipped
F52 –5 Amp Tan Battery Sensor
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights - If
Equipped
F54 –20 Amp Yellow Non Memory Adjustable Pedals - If Equipped
F56 –15 Amp Blue Additional Diesel Content - If Equipped (DS
1500 Only)
Cavity
Cartridge Fuse Micro Fuse Description