service Ram 5500 Chassis Cab 2012 Diesel Supplement

Diesel Exhaust Fluid (DEF) Fault Warning
Messages – Chassis Cab Only
There are three different messages which are displayed if
the vehicle detects that the DEF system has been filled
with a fluid other than DEF, has experienced component
failures, or when tampering has been detected. The
vehicle will not start if the DEF system is not serviced
within less than 250 miles (402 km) of the fault being
detected.
When the DEF system needs to be serviced the following
warnings will display:
•Service DEF System – See Dealer— This message
will display when the fault is initially detected, each
time the vehicle is started, and periodically during
driving. The message will be accompanied by a single
chime. We recommend you drive to your nearest
authorized dealer and have your vehicle serviced as
soon as possible.
•Service DEF System Engine Will Not Start In
200 Miles – See Dealer — This message will display if
the DEF system has not been serviced after the “Ser-
vice DEF System – See Dealer” message is displayed.
This message will continuously display until the mile-
age counter reaches zero, and will be accompanied by
a periodic chime. The message will continue to count-
down until it reaches zero unless the vehicle is ser-
viced. We recommend you drive to your nearest
authorized dealer and have your vehicle serviced
immediately.
NOTE: Under some circumstances this mileage counter
may start with a value of less than 200 miles (322 km). For
example, if recurring faults are detected in a time interval
of less than 40 hours, the counter may restart at the value
where it stopped when a previous fault was temporarily
remedied, or at a minimum of 50 miles (80 km).
3
UNDERSTANDING YOUR INSTRUMENT PANEL 29

•Service DEF System Engine Will Not Start – See
Dealer— This message will continuously display
when the mileage counter reaches zero, and will be
accompanied by a periodic chime. The engine will not
restart after it has been turned off, your vehicle will
require towing, see your authorized dealer for service.
NOTE: When this message is displayed, the engine will
no longer start after it has been turned off.
Vehicle Information (Customer Information
Features)
Press and release the UP or DOWN button until “Vehicle
Info” displays in the EVIC and press the SELECT button.
Press the UP and DOWN button to scroll through the
available information displays, then press SELECT to
display anyone of the following choices.
•DEF Fluid Level – Chassis Cab Only
Displays the Diesel Exhaust Fluid (DEF) fluid level.
•Coolant Temp
Displays the actual coolant temperature.
•Oil Pressure
Displays the actual oil pressure.
•Trans Temperature
Displays the actual transmission sump temperature.
•Engine Hours
Displays the hours of engine operation.
30 UNDERSTANDING YOUR INSTRUMENT PANEL

Do Not Operate The Engine With Failed Parts
Practically all failures give some warning before the parts
fail. Be on the alert for changes in performance, sounds,
and visual evidence that the engine requires service.
Some important clues are:
•engine misfiring or vibrating severely
•sudden loss of power
•unusual engine noises
•fuel, oil or coolant leaks
•sudden change, outside the normal operating range, in
the engine operating temperature
•excessive smoke
•oil pressure drop
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms engine coolant and
permits quicker starts in cold weather. Connect the heater
cord to a ground-fault interrupter protected 110–115 Volt
AC electrical outlet with a grounded, three-wire exten-
sion cord.
The engine block heater cord is routed under the hood to
the right side and can be located just behind the grille
near the headlamp.
NOTE:The engine block heater cord is a factory in-
stalled option. If your vehicle is not equipped, heater
cords are available from your authorized MOPAR
dealer.
The block heater must be plugged in at least one hour to
have an adequate warming effect on the coolant.
4
STARTING AND OPERATING 49

Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will continue
to operate. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
60 STARTING AND OPERATING

gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch is inhibited until the transmission fluid
is warm (refer to the “Note” under “Torque Converter
Clutch” in this section). On cold starts below 41°F (5°C),
fifth and sixth gears may be inhibited briefly. During very
cold temperatures (-4°F [-20°C] or below), operation may
briefly be limited to third gear only. During this condi-
tion, the ability of the vehicle to accelerate under heavily
loaded conditions may be reduced. Normal operation
will resume once the transmission temperature has risen
to a suitable level.Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in third gear regardless of which forward gear is selected.
If the vehicle enters Limp Home Mode at highway
speeds, it will initially engage fifth gear, until the vehicle
slows to a speed where third gear can be engaged. PARK,
REVERSE, and NEUTRAL will continue to operate. Limp
Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
70 STARTING AND OPERATING

2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping the ERS (-) or
(+) switch will change the top available gear.
4
STARTING AND OPERATING 71

Reverse Shifting
To shift into REVERSE (R), bring the vehicle to a com-
plete stop. Press the clutch and pause briefly to allow the
gear train to stop rotating. Beginning from the NEUTRAL
(N) position, move the shift lever in one quick smooth
motion straight across and into the REVERSE (R) area
(the driver will feel a firm “click” as the shifter passes the
“knock-over”). Complete the shift by pulling the shift
lever into REVERSE (R).
The “knock-over” prevents the driver from accidentally
entering the REVERSE (R) shift area and warns the driver
that they are about to shift the transmission into RE-
VERSE (R). Due to this feature, a slow shift to REVERSE
(R) can be perceived as a high shift effort.
To shift out of REVERSE bring the vehicle to a complete
stop and press the clutch. Shifting out of REVERSE prior
to a complete stop may cause high shift effort.
POWER TAKE OFF OPERATION — IF EQUIPPED
(CHASSIS CAB ONLY)
This vehicle when equipped with either the AS68RC
automatic six-speed or G-56 manual six-speed transmis-
sions, will allow for an aftermarket upfit with a transmis-
sion driven PTO (power take off). The customer will have
the ability to operate the PTO in either a “stationary” or
“mobile” mode. The vehicles will be factory set to the
“stationary” mode. In order to select the “mobile” mode
an authorized dealership is required to modify the vehi-
cle’s settings using their proprietary authorized dealer
service tool.
AS68RC Six-Speed Automatic Transmission Only
The PTO drive gear (part of the AS68RC) operates at
torque converter turbine speed. The turbine speed will be
less than engine speed when the torque converter clutch
is not engaged and will be same as engine speed when
the torque converter clutch is engaged.
78 STARTING AND OPERATING

To operate the PTO via a remote switch, the customer
must make sure the above conditions are met. It is vital
for proper operation that the PTO and remote have been
installed correctly, paying special attention to ensure the
vehicle provided wiring has been connected properly.
This is the responsibility of the installer of the PTO and
switches/remote system. It is the responsibility of the
PTO manufacturer to ensure that their electrical (switches
and remote) system is compatible with the vehicle’s
electrical architecture and software functionality.
NOTE:If you desire a single PTO speed, your vehicle
must be wired to use a remote PTO switch. For instruc-
tions on programming the SET speed, refer to the
LEARNING SET SPEED section of the Body Builder’s
Guide which can be found at www.ramtrucks.com.
Mobile Mode
To operate the PTO in this mode the vehicle must meet
the following conditions:
•Authorized dealer-selected “mobile” mode activated
via authorized dealer proprietary service tool
•Upfitter-provided (on/off) switch has been activated
•Vehicle must be in PARK or DRIVE position (vehicles
equipped with automatic transmission)
•Parking brake must not be applied
•Brake pedal must not be applied
•No vehicle, brake or clutch switch faults present
•Vehicle engine must be running
•PTO must be correctly installed using the vehicle
provided circuits
The customer may choose to use the PTO while the
vehicle is moving. To do so, the PTO function must be
activated prior to taking the vehicle out of PARK. This is
accomplished by activating the upfitter-provided PTO
80 STARTING AND OPERATING

WARNING! (Continued)
The inlet for the engine air intake is located behind
the passenger side headlamp and receives air
through the grille.
FUEL REQUIREMENTS
Use good quality diesel fuel from a reputable supplier in
your vehicle. Federal law requires that you must fuel this
vehicle with Ultra Low Sulfur Highway Diesel fuel (15
ppm Sulfur maximum) and prohibits the use of Low
Sulfur Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control system. For
most year-round service, No. 2 diesel fuel meeting ASTM
specification D-975 Grade S15 will provide good perfor-
mance. If the vehicle is exposed to extreme cold (below
20°F or -7°C), or is required to operate at colder-than-
normal conditions for prolonged periods, use climatized
No. 2 diesel fuel or dilute the No. 2 diesel fuel with 50%No. 1 diesel fuel. This will provide better protection from
fuel gelling or wax-plugging of the fuel filters.
WARNING!
Do not use alcohol or gasoline as a fuel blending
agent. They can be unstable under certain conditions
and hazardous or explosive when mixed with diesel
fuel.
Diesel fuel is seldom completely free of water. To prevent
fuel system trouble, drain the accumulated water from
the fuel/water separator using the fuel/water separator
drain provided. If you buy good quality fuel and follow
the cold weather advice above, fuel conditioners should
not be required in your vehicle. If available in your area,
a high cetane “premium” diesel fuel may offer improved
cold-starting and warm-up performance.
82 STARTING AND OPERATING

MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals. The best time to check
the oil level is before starting the engine after it has been
100 MAINTAINING YOUR VEHICLE