towing Ram 5500 Chassis Cab 2012 User Guide

•SERV 4WD
The SERV 4WD light monitors the electric shift
4WD system. If the SERV 4WD light stays on or
comes on during driving, it means that the
4WD system is not functioning properly and
that service is required.
•Electronic Stability Control (ESC) OFF Indicator
Light — If Equipped
This light indicates the Electronic Stability Con-
trol (ESC) is off.
•Transmission Temperature Light
This light indicates that there is excessive trans-
mission fluid temperature that might occur
with severe usage such as trailer towing. It may
also occur when operating the vehicle in a high
torque converter slip condition, such as 4-wheel-drive
operation (e.g., snow plowing, off- road operation). If thislight comes on, stop the vehicle and run the engine at idle
or faster, with the transmission in NEUTRAL until the
light goes off.
CAUTION!
Continuous driving with the Transmission Tempera-
ture Indicator illuminated will eventually cause se-
vere transmission damage or transmission failure.
WARNING!
If the Transmission Temperature Warning Light is
illuminated and you continue operating the vehicle,
in some circumstances you could cause the fluid to
boil over, come in contact with hot engine or exhaust
components and cause a fire.
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UNDERSTANDING YOUR INSTRUMENT PANEL 211

Vehicle Loading...................... 347
▫Certification Label................... 347
TrailerTowing ........................ 350
▫Common Towing Definitions............ 350
▫Trailer Hitch Classification.............. 353
▫Trailer Towing Weights
(Maximum Trailer Weight Ratings)........ 354
▫Trailer And Tongue Weight............. 354
▫Towing Requirements................. 355
▫TowingTips ........................ 362
Snowplow.......................... 364
▫Before Plowing...................... 365
▫Snowplow Prep Package
Model Availability.................... 365▫Over The Road Operation With Snowplow
Attached.......................... 366
▫Operating Tips...................... 366
▫General Maintenance.................. 367
Recreational Towing
(Behind Motorhome, Etc.)................ 368
▫Towing This Vehicle
Behind Another Vehicle................ 368
▫Recreational Towing – Two-Wheel Drive
Models........................... 369
▫Recreational Towing – Four-Wheel Drive
Models........................... 369
278 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can result
in severe transmission damage. Refer to “Recre-
ational Towing” in “Starting And Operating” and
“Towing A Disabled Vehicle” in “What To Do In
Emergencies” for further information.DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first, second,
and third gears, direct fourth gear and overdrive fifth and
sixth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) feature (refer to “Electronic Range Select
(ERS)” in this section) to select a lower gear range. Under
these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
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If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will continue
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STARTING AND OPERATING 289

Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant (antifreeze) has reached an ad-
equate temperature,
•vehicle speed is sufficiently high, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
TOW/HAUL Switch
292 STARTING AND OPERATING

4H
Four-Wheel Drive High Range - This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional
traction for loose, slippery road surfaces only.
N
Neutral - This range disengages the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.
4L
Four-Wheel Drive Low Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction
and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
Shifting Procedure – Manually Shifted Transfer
Case
2H⇔4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in motion,
shifts can be made up to 55 mph (88 km/h). With the
vehicle in motion, the transfer case will engage/
disengage faster if you momentarily release the accelera-
tor pedal after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H or 4H⇔4L
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer
case lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.
296 STARTING AND OPERATING

desired position. Refer to “Shifting Procedure” for spe-
cific shifting instructions. The 4WD LOCK and 4WD
LOW positions are designed for loose, slippery road
surfaces only. Driving in the 4WD LOCK and 4WD LOW
positions on dry hard surfaced roads may cause in-
creased tire wear and damage to the driveline compo-
nents.
NOTE:The transfer case NEUTRAL position is selected
by pressing the recessed button located on the lower left
hand corner of the 4WD Control Switch. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting and
Operating” for further information.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicatethe current and desired transfer case selection. When you
select a different transfer case position, the indicator
lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the
transfer case completes the shift.
3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain
ON.
2. The newly selected position indicator light will con-
tinue to flash.
3. The transfer casewill notshift.
5
STARTING AND OPERATING 299

N
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in Starting and Operating” for further
information.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
To retry a shift: return the control knob back to the
original position, make certain all shift requirements
have been met, wait five seconds and try the shift
again.
•If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD⇔4WD LOCK
Rotate the 4WD control switch to the desired position.
Shifts between 2WD and 4WD LOCK can be done with
the vehicle stopped or in motion. With the vehicle in
motion, the transfer case will engage/disengage faster if
you momentarily release the accelerator pedal after turn-
ing the control switch. If the vehicle is stopped, the
ignition switch must be in the ON position with the
engine either running or off. This shift cannot be com-
pleted if the ignition switch is in the ACC position.
302 STARTING AND OPERATING

This placard tells you important information about
the:
1) number of people that can be carried in the vehicle
2) total weight your vehicle can carry
3) tire size designed for your vehicle
4) cold tire inflation pressures for the front, rear, and
spare tires.
Loading
The vehicle maximum load on the tire must not exceed
the load carrying capacity of the tire on your vehicle. You
will not exceed the tire’s load carrying capacity if you
adhere to the loading conditions, tire size, and cold tire
inflation pressures specified on the Tire and Loading
Information placard and in the “Vehicle Loading” section
of this manual.
NOTE:Under a maximum loaded vehicle condition,
gross axle weight ratings (GAWRs) for the front and rearaxles must not be exceeded. For further information on
GAWRs, vehicle loading, and trailer towing, refer to
“Vehicle Loading” in this section.
To determine the maximum loading conditions of your
vehicle, locate the statement “The combined weight of
occupants and cargo should never exceed XXX lbs or
XXX kg” on the Tire and Loading Information placard.
The combined weight of occupants, cargo/luggage and
trailer tongue weight (if applicable) should never exceed
the weight referenced here.
Steps For Determining Correct Load Limit
1. Locate the statement “The combined weight of occu-
pants and cargo should never exceed XXX lbs or XXX kg”
on your vehicle’s placard.
2. Determine the combined weight of the driver and
passengers that will be riding in your vehicle.5
STARTING AND OPERATING 321

3. Subtract the combined weight of the driver and pas-
sengers from XXX lbs or XXX kg.
4. The resulting figure equals the available amount of
cargo and luggage load capacity. For example, if “XXX”
amount equals 1,400 lbs (635 kg) and there will be five
150 lb (68 kg) passengers in your vehicle, the amount of
available cargo and luggage load capacity is 650 lbs
(295 kg) (since 5 x 150 = 750, and 1400 – 750 = 650 lbs
[295 kg]).
5. Determine the combined weight of luggage and cargo
being loaded on the vehicle. That weight may not safely
exceed the available cargo and luggage load capacity
calculated in Step 4.
6. If your vehicle will be towing a trailer, load from your
trailer will be transferred to your vehicle. Consult this
manual to determine how this reduces the available
cargo and luggage load capacity of your vehicle.NOTE:
•The following table shows examples on how to calcu-
late total load, cargo/luggage, and towing capacities
of your vehicle with varying seating configurations
and number and size of occupants. This table is for
illustration purposes only and may not be accurate for
the seating and load carry capacity of your vehicle.
•For the following example, the combined weight of
occupants and cargo should never exceed 865 lbs
(392 kg).
322 STARTING AND OPERATING