towing Ram 5500 Chassis Cab 2012 Owner's Guide

WARNING!
The ITBM module has been designed and verified
for electric trailer brakes. Connecting a trailer that is
not compatible with the ITBM system may result in
reduced or complete loss of trailer braking. There
may be a increase in stopping distance or trailer
instability which could result in personal injury.
NOTE:
•An aftermarket controller may be available for use
with trailers with air or electric-over-hydraulic trailer
brake systems. To determine the type of brakes on
your trailer and the availability of controllers, check
with your trailer manufacturer or dealer.
•Removal of the ITBM will cause errors and it may
cause damage to the electrical system and electronic
modules of the vehicle. See your authorized dealer if
an aftermarket module is to be installed.
Towing Requirements – Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stop lights and turn signals on the trailer are required for
motoring safety.
NOTE:Do not cut or splice wiring into the vehicle’s
wiring harness.
WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
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Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode or select a lower gear using the
Electronic Range Select (ERS) feature.
NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF The
GroundTwo-Wheel
Drive ModelsFour-Wheel Drive Models
Flat Tow NONENOT ALLOWEDSee Instructions
•Automatic transmission in PARK
•Manual transmission in gear
(NOT in NEUTRAL)
•Transfer case in NEUTRAL (N)
•Tow in forward direction
Dolly TowFrontNOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED
On Trailer ALL OK OK
368 STARTING AND OPERATING

Recreational Towing – Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly set the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
Neutral).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Remove the key fob from the ignition switch.6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
•Do not disconnect the driveshaft because fluid
may leak from the transmission, causing damage
to internal parts.
Recreational Towing – Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL (N) for recre-
ational towing. Automatic transmissions must be shifted
into PARK for recreational towing. Manual transmissions
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STARTING AND OPERATING 369

must be placed in gear (NOT in NEUTRAL) for recre-
ational towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure for your
vehicle.
CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when recreational towing.
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
•Automatic transmissions must be placed in the
PARK position for recreational towing.
•Manual transmissions must be placed in gear (not
in Neutral) for recreational towing.
(Continued)
CAUTION! (Continued)
•Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL (N)” to
be certain that the transfer case is fully in NEU-
TRAL (N). Otherwise, internal damage will result.
•Towing this vehicle in violation of the above
requirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
•Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
•Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
370 STARTING AND OPERATING

Shifting Into NEUTRAL (N) – Manual Shift
Transfer Case (If Equipped)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to move, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop.
2. Turn OFF the engine.
3. Press and hold the brake pedal.
4. Shift the automatic transmission into NEUTRAL or
depress the clutch pedal on a manual transmission.
5. Shift the transfer case lever into NEUTRAL (N).
6. Start the engine.
7. Shift the transmission into REVERSE.
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STARTING AND OPERATING 371

6. Shift the transfer case lever to the desired position.
NOTE:When shifting out of transfer case NEUTRAL
(N), turning the engine OFF may be required to avoid
gear clash.
7. Shift the automatic transmission into PARK, or place
manual transmission in NEUTRAL.
8. Release the brake pedal.
9. Disconnect vehicle from the tow vehicle.
10. Start the engine.
11. Press and hold the brake pedal.
12. Release the parking brake.
13. Shift the transmission into gear, release the brake
pedal (and clutch pedal on manual transmissions), and
check that the vehicle operates normally.Shifting Into NEUTRAL – Electronic Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
recreational towing:
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
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CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop. Shift automatic
transmission into PARK.
2. Turn OFF the engine.
3. Turn the ignition switch to the ON/RUN position, but
do not start the engine.
4. Press and hold the brake pedal.
5. Shift the automatic transmission into NEUTRAL or
press the clutch pedal on a manual transmission.
6. Press and hold the transfer case NEUTRAL button
(located by the selector switch). The NEUTRAL indicatorlight will blink while the shift is in progress. The light
will stop blinking (stay on solid) when the shift to
NEUTRAL is complete.
7. After the shift is completed and the NEUTRAL light
stays on, release the NEUTRAL button.
8. Start the engine.
9. Shift the transmission into REVERSE.
10. Release the brake pedal (and clutch pedal on manual
transmissions) for five seconds and ensure that there is
no vehicle movement.
11. Repeat steps 9 and 10 with automatic transmission in
DRIVE or manual transmission in first gear.
12. Turn OFF the engine.
13. Firmly apply the parking brake.
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WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flashers................ 380
Jacking And Tire Changing............... 380
▫3500 Models — If Equipped............. 381
▫Preparations For Jacking............... 382
▫Jacking Instructions................... 383
Hoisting ............................ 392
Jump-Starting Procedures................ 392
▫Preparations For Jump-Start............. 393▫Jump-Starting Procedure............... 394
FreeingAStuckVehicle ................. 396
Emergency Tow Hooks — If Equipped...... 397
Shift Lever Override................... 398
Towing A Disabled Vehicle............... 399
▫Towing Without The Ignition Key Fob..... 400
▫Two-Wheel Drive Models.............. 401
▫Four-Wheel Drive Vehicles.............. 402
6

To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information
on stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking loca-
tions. However, a floor jack or frame hoist must never be
used on any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery boosterpack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!
Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!
Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.
392 WHAT TO DO IN EMERGENCIES