Ram 5500 Chassis Cab 2012 Owner's Manual

DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for
your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
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MAINTAINING YOUR VEHICLE 409

CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the
dipstick. Adding one quart of oil when the reading is at
the bottom of the SAFE zone will result in a reading at the
top of the safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause
oil aeration or loss of oil pressure. This could damage
your engine.
410 MAINTAINING YOUR VEHICLE

Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Schedule” for further informa-
tion.
NOTE: Under no circumstances should oil change
intervals exceed 8,000 miles (13 000 km) or six months,
whichever occurs first.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only
recommends engine oils that are API Certified and meet
the requirements of Chrysler Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends
API Certified engine oils.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is
not covered by the New Vehicle Limited Warranty.7
MAINTAINING YOUR VEHICLE 411

Engine Oil Viscosity (SAE Grade)
SAE 5W-20 engine oil is recommended for all operating
temperatures. This engine oil improves low temperature
starting and vehicle fuel economy. The engine oil filler
cap also shows the recommended engine oil viscosity for
your engine. For information on engine oil filler cap
location, refer to “Engine Compartment” in “Maintaining
Your Vehicle” for further information.
Lubricants which do not have both the engine oil certi-
fication mark and the correct SAE viscosity grade num-
ber should not be used.
Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended
maintenance intervals for oil and filter changes are
followed.
Materials Added To Engine Oil
The manufacturer strongly recommends against the ad-
dition of any additives (other than leak detection dyes) to
the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental
additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
412 MAINTAINING YOUR VEHICLE

Engine Oil Filter Selection
The manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high-
quality filters should be used to assure most efficient
service. MOPARengine oil filters are a high-quality oil
filter and are recommended.
Engine Air Cleaner Filter
Refer to the “Maintenance Schedule” for the proper
maintenance intervals.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the
vehicle with the air induction system (air cleaner,
hoses, etc.) removed. Failure to do so can result in
serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters
varies considerably. Only high quality filters should be
used to assure most efficient service. MOPARengine air
cleaner filters are a high quality filter and are
recommended.7
MAINTAINING YOUR VEHICLE 413

Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
(Continued)
WARNING! (Continued)
•Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not use
a booster battery or any other booster source with
an output greater than 12 Volts. Do not allow cable
clamps to touch each other.
•Battery posts, terminals, and related accessories
contain lead and lead compounds. Wash hands
after handling.
414 MAINTAINING YOUR VEHICLE

CAUTION!
•It is essential when replacing the cables on the
battery that the positive cable is attached to the
positive post and the negative cable is attached to
the negative post. Battery posts are marked posi-
tive (+) and negative (-) and are identified on the
battery case. Cable clamps should be tight on the
terminal posts and free of corrosion.
•If a “fast charger” is used while the battery is in
the vehicle, disconnect both vehicle battery cables
before connecting the charger to the battery. Do
not use a “fast charger” to provide starting voltage.
Air Conditioner Maintenance
For best possible performance, your air conditioner
should be checked and serviced by an authorized dealer
at the start of each warm season. This service should
include cleaning of the condenser fins and a performance
test. Drive belt tension should also be checked at this
time.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condi-
tioning components. Such damage is not covered by
the New Vehicle Limited Warranty.
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MAINTAINING YOUR VEHICLE 415

WARNING!
•Use only refrigerants and compressor lubricants
approved by the manufacturer for your air condi-
tioning system. Some unapproved refrigerants are
flammable and can explode, injuring you. Other
unapproved refrigerants or lubricants can cause
the system to fail, requiring costly repairs. Refer to
Section 3 of the Warranty Information Book, lo-
cated on the DVD, for further warranty informa-
tion.
•The air conditioning system contains refrigerant
under high pressure. To avoid risk of personal
injury or damage to the system, adding refrigerant
or any repair requiring lines to be disconnected
should be done by an experienced repairman.NOTE:Use only manufacturer approved A/C System
Sealers, Stop Leak Products, Seal Conditioners, Compres-
sor Oil, or Refrigerants.
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency (EPA) and is an ozone-saving product.
However, the manufacturer recommends that air condi-
tioning service be performed by authorized dealers or
other service facilities using recovery and recycling
equipment.
Front Prop Shaft Lubrication – Four-Wheel Drive
Models
Lubricate the front driveshaft grease fitting at each oil
change. Refer to the “Maintenance Schedule” for the
proper maintenance intervals. Use MOPARType MS-
6560 (lithium-based grease), or equivalent.
416 MAINTAINING YOUR VEHICLE

Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPARSpray White Lube or equivalent, to assure
quiet, easy operation and to protect against rust and
wear. Prior to the application of any lubricant, the parts
concerned should be wiped clean to remove dust and
grit. After lubricating, excess oil and grease should be
removed. Particular attention should also be given to
hood latching components to ensure proper function.
When performing other underhood services, the hood
latch, release mechanism and safety catch should be
cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a smallamount of a high quality lubricant such as MOPAR
Lock Cylinder Lubricant or equivalent directly into the
lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumula-
tions of salt or road film.
Operation of the wipers on dry glass for long periods
may cause deterioration of the wiper blades. Always use
washer fluid when using the wipers to remove salt or dirt
from a dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depend-
ing on geographical area and frequency of use. Poor
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MAINTAINING YOUR VEHICLE 417

performance of blades may be present with chattering,
marks, water lines or wet spots. If any condition is
present please proceed to clean wiper blades with humid
cloth removing any debris that may be affecting its
function.
Adding Washer Fluid
The fluid reservoir is located under the hood and should
be checked for fluid level at regular intervals. Fill the
reservoir with windshield washer solvent only (not ra-
diator antifreeze). When refilling the washer fluid reser-
voir, take some washer fluid and apply it to a cloth or
towel and wipe the wiper blades clean. This will help
blade performance.
To prevent freeze-up of your windshield washer system
in cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This
rating information can be found on most washer fluid
containers.The washer fluid reservoir will hold a full gallon of fluid
when the Low Washer Fluid Light illuminates.
WARNING!
Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around
the washer solution.
After the engine has warmed up, operate the defroster for
a few minutes to reduce the possibility of smearing or
freezing the fluid on the cold windshield. Windshield
washer solution used with water as directed on the
container, aids cleaning action, reduces the freezing point
to avoid line clogging, and is not harmful to paint or trim.
418 MAINTAINING YOUR VEHICLE