Ram 5500 Chassis Cab 2012 Owner's Manual

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flashers................ 380
Jacking And Tire Changing............... 380
▫3500 Models — If Equipped............. 381
▫Preparations For Jacking............... 382
▫Jacking Instructions................... 383
Hoisting ............................ 392
Jump-Starting Procedures................ 392
▫Preparations For Jump-Start............. 393▫Jump-Starting Procedure............... 394
FreeingAStuckVehicle ................. 396
Emergency Tow Hooks — If Equipped...... 397
Shift Lever Override................... 398
Towing A Disabled Vehicle............... 399
▫Towing Without The Ignition Key Fob..... 400
▫Two-Wheel Drive Models.............. 401
▫Four-Wheel Drive Vehicles.............. 402
6

HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the
upper switch bank just below the radio.
Press the switch to turn on the Hazard Warning
flasher. When the switch is activated, all directional
turn signals will flash on and off to warn oncoming
traffic of an emergency. Press the switch a second time to
turn off the Hazard Warning flashers.
This is an emergency warning system and it should not
be used when the vehicle is in motion. Use it when your
vehicle is disabled and it is creating a safety hazard for
other motorists.
When you must leave the vehicle to seek assistance, the
Hazard Warning flashers will continue to operate even
though the ignition is placed in the OFF position.
NOTE:With extended use the Hazard Warning flashers
may wear down your battery.
JACKING AND TIRE CHANGING
WARNING!
•Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
•Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack.
•Never start or run the engine while the vehicle is
on a jack. If you need to get under a raised vehicle,
take it to a service center where it can be raised on
a lift.
(Continued)
380 WHAT TO DO IN EMERGENCIES

WARNING! (Continued)
•The jack is designed to use as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should
be jacked on a firm level surface only. Avoid ice or
slippery areas.
3500 Models — If Equipped
The jack and jack tools are stored under the front
passenger seat. Lift the flap on the side of the seat for
access.
Remove the jack and tools by removing the wing bolt and
sliding the assembly from under the seat.
Jack Location6
WHAT TO DO IN EMERGENCIES 381

WARNING!
After using the jack and tools, always reinstall them
in the original carrier and location. While driving
you may experience abrupt stopping, rapid accelera-
tion, or sharp turns. A loose jack, tools, bracket or
other objects in the vehicle may move around with
force, resulting in serious injury.
4500/5500 Models
These vehicles do not come equipped with a jack.
NOTE:Jacking and tire changing on 4500/5500 models
should be performed by an authorized dealer, or knowl-
edgeable service personnel with the appropriate heavy
duty equipment, like a tire service company.
Preparations For Jacking
1. Park the vehicle on a firm, level surface. Avoid ice or
slippery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the shift lever into PARK (automatic transmis-
sion) or REVERSE (manual transmission). On 4-Wheel
drive vehicles, shift the transfer case to the “4L” position.
5. Turn OFF the ignition.
382 WHAT TO DO IN EMERGENCIES

6. Block both the front and rear of the
wheel diagonally opposite the jacking
position. For example, if the right front
wheel is being changed, block the left
rear wheel.
NOTE:Passengers should not remain in the vehicle
when the vehicle is being jacked.
Jacking Instructions
Instructions
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
(Continued)
WARNING! (Continued)
•Always park on a firm, level surface as far from
the edge of the roadway as possible before raising
the vehicle.
•Turn on the Hazard Warning flasher.
•Block the wheel diagonally opposite the wheel to
be raised.
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
•Never start or run the engine with the vehicle on a
jack.
•Do not let anyone sit in the vehicle when it is on a
jack.
•Do not get under the vehicle when it is on a jack.
•Only use the jack in the positions indicated and
for lifting this vehicle during a tire change.
(Continued)
6
WHAT TO DO IN EMERGENCIES 383

WARNING! (Continued)
•If working on or near a roadway, be extremely
careful of motor traffic.
•To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
CAUTION!
Do not attempt to raise the vehicle by jacking on
locations other than those indicated in the Jacking
Instructions for this vehicle.
1. If equipped, remove the spare wheel, jack, and tools
from storage.
2. Using the wheel wrench, loosen, but do not remove,
the wheel nuts by turning them counterclockwise one
turn while the wheel is still on the ground.
3. When changing the front wheel, assemble the jack
drive tube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle as close to
the tire as possible with the drive tubes extending to the
front. Connect the jack tube extension and wheel wrench.
Jack Warning Label
384 WHAT TO DO IN EMERGENCIES

When changing a rear wheel, assemble the jack drive
tube to the jack and connect the drive tube to the
extension tube. Securely place the jack under the sway
bar bracket (unless both tires are flat on one side, then
place jack under shock bracket) facing forward in vehicle.
Connect the jack tube extension and lug wrench.Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
NOTE:If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the
jack drive tube in order to lower the jack.
Front Jacking LocationsRear Jacking Location6
WHAT TO DO IN EMERGENCIES 385

4. By rotating the wheel wrench clockwise, raise the
vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
5. Remove the wheel nuts and pull the wheel off. Install
the spare wheel and wheel nuts with the cone shaped end
of the nuts toward the wheel on single rear wheel (SRW)
models. On dual rear wheel models (DRW) the lug nuts
are a two-piece assembly with a flat face. Lightly tighten
the nuts. To avoid risk of forcing the vehicle off the jack,
do not fully tighten the nuts until the vehicle has been
lowered.6. Using the wheel wrench, finish tightening the nuts
using a crisscross pattern. The correct nut tightness is
135 ft lbs (183 N·m) torque for single rear wheel (SRW)
models and 145 ft lbs (197 N·m) for dual rear wheel
models. If in doubt about the correct tightness, have them
checked with a torque wrench by your authorized dealer
or at a service station.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could injure someone in the vehicle. Al-
ways stow the jack parts and the extra tire and wheel
in the places provided.
7. Install wheel center cap (if equipped) and remove
wheel blocks. Do not install chrome or aluminum wheel
center caps on the spare wheel. This may result in cap
damage.
386 WHAT TO DO IN EMERGENCIES

8. Lower the jack to its fully closed position. If the jack
will not lower by turning the dial (thumbwheel) by hand,
it may be necessary to use the jack drive tube in order to
lower the jack. Stow the replaced tire, jack, and tools as
previously described.
9. Adjust the tire pressure when possible.
NOTE:Do not oil wheel studs. For chrome wheels, do
not substitute with chrome plated wheel nuts.
Hub Caps/Wheel Covers — If Equipped
The hub caps must be removed before raising the vehicle
off the ground.
CAUTION!
Use extreme caution when removing the front and
rear center caps. Damage can occur to the center cap
and/or the wheel if screwdriver type tools are used. A
pulling motion, not a pry off motion, is recom-
mended to remove the caps.
For single rear wheel (SRW) models, use the blade on the
end of the lug wrench to pry the hub cap off. Insert the
blade end into the pry off notch and carefully pop off the
hub cap with a back and forth motion.
On 3500 models with dual rear wheels (DRW), you must
first remove the hub caps. The jack handle driver has a
hook at one end that will fit in the pry off notch of the
rear hub caps. Position the hook and pull out on the
ratchet firmly. The hub cap should pop off. The wheel
skins can now be removed. For the front hub cap on
6
WHAT TO DO IN EMERGENCIES 387

models use the blade on the end of the lug wrench to pry
the caps off. The wheel skin can now be removed.
CAUTION!
•Use a back and forth motion to remove the hub
cap. Do not use a twisting motion when removing
the hub cap, damage to the hub cap; finish may
occur.
•The rear hub caps on the dual rear wheel has two
pry off notches. Make sure that the hook of the
jack handle driver is located squarely in the cap
notch before attempting to pull off.
You must use the flat end of the lug wrench to pry off the
wheel skins. Insert the flat tip completely and using a
back and forth motion, loosen the wheel skin. Repeat this
procedure around the tire until the skin pops off.Replace the wheel skins first using a rubber mallet. When
replacing the hub caps, tilt the cap retainer over the lug
nut bolt circle and strike the high side down with a
rubber mallet. Be sure that the hub caps and wheel skins
are firmly seated around the wheel.
Dual Rear Wheels
Dual wheels are flat mounted, center piloted. The lug
nuts are a two-piece assembly. When the tires are being
rotated or replaced, clean these lug nuts and add two
drops of oil at the interface between the hex and the
washer.
388 WHAT TO DO IN EMERGENCIES