check engine Ram ProMaster 2017 User Guide
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NOTE:
•If fog or mist appears on the windshield or side glass,
select Defrost mode and increase blower speed if
needed.
• If your air conditioning performance seems lower than
expected, check the front of the A/C condenser (located
in front of the radiator), for an accumulation of dirt or
insects. Clean with a gentle water spray from the front of
the radiator and through the condenser.
Recirculation
When outside air contains smoke, odors, or high humidity,
or if rapid cooling is desired, you may wish to recirculate
interior air by pressing the Recirculation control button.
The recirculation indicator will illuminate when this button
is selected. Press the button a second time to turn off the
Recirculation mode and allow outside air into the vehicle. NOTE:
In cold weather, use of recirculation mode may lead
to excessive window fogging. The recirculation feature
may be unavailable (button on the touchscreen greyed out)
if conditions exist that could create fogging on the inside of
the windshield. On systems with Manual Climate Controls,
the Recirculation mode is not allowed in Defrost mode to
improve window clearing operation. Recirculation will be
disabled automatically if this mode is selected. Attempting
to use Recirculation while in this mode will cause the LED
in the control button to blink and then turn off.
Operating Tips
NOTE: Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
Summer Operation
The engine cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against engine overheating. A
solution of 50% OAT (Organic Additive Technology) cool-
ant that meets the requirements of FCA Material Standard
MS.90032 and 50% water is recommended. Refer to “Main-
tenance Procedures” in “Maintaining Your Vehicle” for
proper coolant selection.
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STARTING AND OPERATING
CONTENTS
STARTING PROCEDURES .................176
▫ Automatic Transmission — If Equipped ......176
▫ Normal Starting ....................... .176
▫ Extreme Cold Weather (Below –22°F Or 30°C) .176
▫ If Engine Fails To Start ..................176
▫ After Starting ......................... .177
ENGINE BLOCK HEATER — IF EQUIPPED . . . .177
AUTOMATIC TRANSMISSION ..............177
▫ Key Ignition Park Interlock ................178
▫ Brake/Transmission Shift Interlock System . . . .179
▫ Six-Speed Automatic Transmission ...........179
DRIVING ON SLIPPERY SURFACES ..........186
▫ Acceleration .......................... .186
▫ Traction ............................ .186
DRIVING THROUGH WATER ..............187
▫ Flowing/Rising Water ...................187
▫ Shallow Standing Water ..................187
POWER STEERING ..................... .188
▫ Power Steering Fluid Check ...............189
PARKING BRAKE ...................... .189
BRAKE SYSTEM ....................... .191
ELECTRONIC BRAKE CONTROL SYSTEM .....191
▫ Four-Wheel Anti-Lock Brake System (ABS) . . . .191
▫ Traction Control System (TCS) .............192
▫ Brake Assist System (BAS) ................193
▫ Electronic Stability Control (ESC) ...........193
▫ Trailer Sway Control (TSC) ................196
▫ Hill
Start Assist (HSA) ...................197
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WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always apply the
parking brake, shift the transmission into PARK,
(Continued)
WARNING! (Continued)
turn the engine OFF, and remove the ignition key.
Once the key is removed, the transmission is locked
in PARK, securing the vehicle against unwanted
movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, firmly move the gear selector
all the way forward and to the left until it stops and is
fully seated.
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CAUTION!
Prolonged operation of the steering system at the end
of the steering wheel travel will increase the steering
fluid temperature and it should be avoided when
possible. Damage to the power steering pump may
occur.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked
if a leak is suspected, abnormal noises are apparent,
and/or the system is not functioning as anticipated. Coor-
dinate inspection efforts through an authorized dealer.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steer-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
WARNING!
Fluid level should be checked on a level surface and
with the engine off to prevent injury from moving
parts and to ensure accurate fluid level reading. Do not
overfill. Use only manufacturer’s recommended power
steering fluid.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids, Lubricants, And Genuine Parts”
in “Maintaining Your Vehicle” for further information.
PARKING BRAKE
Before leaving the vehicle, make sure that the parking
brake is fully applied.
The parking brake lever is located on the outboard side of
the drivers seat. To apply the parking brake, pull the lever
up as firmly as possible. To release the parking brake, pull
the lever up slightly, push the release button with your
thumb, then lower the lever completely.
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STARTING AND OPERATING 189
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the ground. This will provide the best positioning of the
kit when injecting the sealant into the deflated tire and
running the air pump. Move the vehicle as necessary to
place the valve stem in this position before proceeding.
3. Place the transmission in PARK (auto transmission) or in NEUTRAL (manual transmission) and place the ignition
in the OFF position.
4. Set the parking brake.
(B) Setting Up To Use Tire Service Kit:
1. Push in the Mode Select Knob (5) and turn to the Sealant Mode position.
2. Uncoil the Sealant Hose (6) and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose (6) onto the valve
stem.
5. Uncoil the Power Plug (8) and insert the plug into the vehicle’s 12 Volt power outlet. NOTE:
Do not remove foreign objects (e.g., screws or nails)
from the tire.
(C) Injecting Tire Service Kit Sealant Into The
Deflated Tire:
• Always start the engine before turning ON the Tire
Service Kit.
NOTE: Manual transmission vehicles must have the park-
ing brake engaged and the gear selector in NEUTRAL.
• After pushing the Power Button (4), the sealant (white
fluid) will flow from the Sealant Bottle (1) through the
Sealant Hose (6) and into the tire.
NOTE: Sealant may leak out through the puncture in the
tire.
If the sealant (white fluid) does not flow within0–10
seconds through the Sealant Hose (6):
1. Push the Power Button (4) to turn Off the Tire Service Kit. Disconnect the Sealant Hose (6) from the valve stem.
Make sure the valve stem is free of debris. Reconnect the
Sealant Hose (6) to the valve stem. Check that the Mode
Select Knob (5) is in the Sealant Mode position and not
Air Mode. Push the Power Button (4) to turn On the Tire
Service Kit.
248 WHAT TO DO IN EMERGENCIES
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2. Connect the Power Plug (8) to a different 12 Volt poweroutlet in your vehicle or another vehicle, if available.
Make sure the engine is running before turning ON the
Tire Service Kit.
3. The Sealant Bottle (1) may be empty due to previous use. Call for assistance.
NOTE: If the Mode Select Knob (5) is on Air Mode and the
pump is operating, air will dispense from the Air Pump
Hose (7) only, not the Sealant Hose (6).
If the sealant (white fluid) does flow through the Sealant
Hose (6):
1. Continue to operate the pump until sealant is no longer flowing through hose (typically takes 30 - 70 seconds).
As the sealant flows through the Sealant Hose (6), the
Pressure Gauge (3) can read as high as 70 psi (4.8 Bar).
The Pressure Gauge (3) will decrease quickly from
approximately 70 psi (4.8 Bar) to the actual tire pressure
when the Sealant Bottle (1) is empty.
2. The pump will start to inject air into the tire immedi- ately after the Sealant Bottle (1) is empty. Continue to
operate the pump and inflate the tire to the pressure indicated on the tire pressure label on the driver-side
latch pillar (recommended pressure). Check the tire
pressure by looking at the Pressure Gauge (3).
If the tire does not inflate to at least 26 psi (1.8 Bar)
pressure within 15 minutes:
• The tire is too badly damaged. Do not attempt to drive
the vehicle further. Call for assistance.
NOTE: If the tire becomes over-inflated, push the Defla-
tion Button to reduce the tire pressure to the recommended
inflation pressure before continuing.
If the tire inflates to the recommended pressure or is at
least 26 psi (1.8 Bar) pressure within 15 minutes:
1. Push the Power Button (4) to turn off the Tire Service Kit.
2. Remove the Speed Limit sticker from the top of the Sealant Bottle (1) and place the sticker on the instrument
panel.
3. Immediately disconnect the Sealant Hose (6) from the valve stem, reinstall the cap on the fitting at the end of
6
WHAT TO DO IN EMERGENCIES 249
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WARNING!(Continued)
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information
stored in your vehicle systems, including personal
information.
For further information, refer to “Cybersecurity” in the
“Understanding Your Instrument Panel” section.
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the fuel
filler cap is loose, improperly installed, or damaged, a
“Check fuel cap” message will be displayed in the instru-
ment cluster display. Refer to “Instrument Cluster Display”
in ”Understanding Your Instrument Panel” for further
information. Tighten the gas cap until a clickingsound is
heard. This is an indication that the gas cap is properly
tightened.
Push the odometer reset button to turn the message off. If
the problem persists, the message will appear the next time
the vehicle is started. This might indicate a damaged cap. If
the problem is detected twice in a row, the system will turn
on the MIL. Resolving the problem will turn the MIL light
off.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle’s emissions control system.
Failure to pass could prevent vehicle registration.
For states that require an Inspection and Mainte-
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may notbe ready if your vehicle was recently
serviced, recently had a dead battery or a battery replace-
ment. If the OBD II system should be determined not ready
for the I/M test, your vehicle may fail the test.
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle’s OBD II system is ready, you must do the following:
1. Cycle the ignition switch to the ON position, but do not crank or start the engine.
NOTE: If you crank or start the engine, you will have to
start this test over.
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MAINTAINING YOUR VEHICLE 279
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2. As soon as you cycle the ignition switch to the ONposition, you will see the “Malfunction Indicator Light
(MIL)” symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return
to being fully illuminated until you turn OFF the igni-
tion or start the engine. This means that your vehicle’s
OBD II system is not readyand you should notproceed
to the I/M station.
• The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off posi-
tion or start the engine. This means that your vehicle’s
OBD II system is readyand you can proceed to the I/M
station.
If your OBD II system is not ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your vehicle
as you normally would in order for your OBD II system to
update. A recheck with the above test routine may then
indicate that the system is now ready. Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR parts for normal/scheduled main-
tenance and repairs is highly recommended to ensure the
designed performance. Damage or failures caused by the
use of non-MOPAR parts for maintenance and repairs will
not be covered by the New Vehicle Limited Warranty.
DEALER SERVICE
Your authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your ve-
hicle. Refer to these Service Manuals before attempting any
procedure yourself.
NOTE:
Intentional tampering with emissions control sys-
tems may void your warranty and could result in civil
penalties being assessed against you.
280 MAINTAINING YOUR VEHICLE
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WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
“Maintenance Schedule”, there are other components
which may require servicing or replacement in the future.
CAUTION!
• Failure to properly maintain your vehicle or perform
repairs and service when necessary could result in
more costly repairs, damage to other components or
negatively impact vehicle performance. Immediately
(Continued)
CAUTION! (Continued)
have potential malfunctions examined by an autho-
rized dealer or qualified repair center.
• Your vehicle has been built with improved fluids
that protect the performance and durability of your
vehicle and also allow extended maintenance inter-
vals. Do not use chemical flushes in these compo-
nents as the chemicals can damage your engine,
transmission, or air conditioning. Such damage is not
covered by the New Vehicle Limited Warranty. If a
flush is needed because of component malfunction,
use only the specified fluid for the flushing proce-
dure.
Engine Oil
Checking Oil Level
To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every fuel stop. The best time to
check the engine oil level is about five minutes after a fully
warmed engine is shut OFF.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Maintain the
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Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
MOPAR Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as MOPAR Lock
Cylinder Lubricant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumulations
of salt or road film.Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a
dry windshield.
Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies depending
on geographical area and frequency of use. Poor perfor-
mance of blades may be present with chattering, marks,
water lines or wet spots. If any of these conditions are
present, clean the wiper blades or replace as necessary.
Adding Washer Fluid
The fluid reservoir is located in the engine compartment
and should be checked at regular intervals. Fill the reser-
voir with windshield washer solvent (not radiator anti-
freeze) and operate the system for a few seconds to flush
out any residual water.
The washer fluid reservoir will hold a full gallon of fluid
when the Low Washer Fluid Light illuminates.
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