Ram ProMaster 2019 Owner's Manual

4. Press and maintain firm pressure on the brake pedal.
5. Insert the screwdriver or similar tool into the accessport, and push and hold the override release lever
forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Shift back and forth between DRIVE and REVERSE, while
gently pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
(Continued)
CAUTION! (Continued)
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts to
free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
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IN CASE OF EMERGENCY 219

CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
(Continued)
CAUTION! (Continued)
•Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheels OFF The Ground ALL Models
Flat Tow NONEIf transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
220 IN CASE OF EMERGENCY

structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Automatic Transmission
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed. If flatbed equipment is not available, and the transmission
is operable, this vehicle may be towed (with front wheels
on the ground) under the following conditions:
•
The transmission must be in NEUTRAL.
• The towing speed must not exceed 25 mph (40 km/h).
• The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 25 mph (40 km/h) or farther than 15
miles (24 km), tow with the front wheels OFFthe ground
(using a flatbed truck, or wheel lift equipment with the
front wheels raised).
CAUTION!
• Towing faster than 25 mph (40 km/h) or farther than
15 miles (24 km) with front wheels on the ground can
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
7
IN CASE OF EMERGENCY 221

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
222 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................225
▫ Maintenance Plan ..................... .226
▫ Heavy Duty Use Of The Vehicle ............228
 ENGINE COMPARTMENT .................229
▫ 3.6L Engine ......................... .229
▫ Checking Oil Level — Gas Engine ...........230
▫ Adding Washer Fluid ...................230
▫ Maintenance-Free Battery .................230
 DEALER SERVICE ...................... .231
▫ Engine Oil .......................... .232
▫ Engine Oil Filter ...................... .233
▫ Engine Air Cleaner Filter .................233
▫ Air Conditioner Maintenance ..............234
▫ Body Lubrication ..................... .236▫
Windshield Wiper Blades .................236
▫ Exhaust System ....................... .237
▫ Cooling System ....................... .238
▫ Brake System ........................ .243
▫ Automatic Transmission (3.6L Gasoline Engine
Only) .............................. .244
 RAISING THE VEHICLE ..................245
 TIRES ............................... .245
▫ Tire Safety Information ..................245
▫ Tires — General Information ..............254
▫ Tire Types ........................... .261
▫ Spare Tires — If Equipped ................262
▫ Wheel
And Wheel Trim Care ..............265
▫ Tire Chains (Traction Devices) .............266
8

▫Tire Rotation Recommendations ............267
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................267
▫ Treadwear ........................... .268
▫ Traction Grades ....................... .268
▫ Temperature Grades .....................268
 STORING THE VEHICLE ..................269
 BODYWORK .......................... .269
▫ Protection From Atmospheric Agents ........269▫
Body And Underbody Maintenance ..........270
▫ Preserving The Bodywork .................270
 INTERIORS ........................... .271
▫ Seats And Fabric Parts ...................271
▫ Plastic And Coated Parts ..................272
▫ Leather Parts ......................... .273
▫ Glass Surfaces ........................ .273
▫ Cleaning The Instrument Panel Cupholders . . . .273
224 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument cluster.
This means that service is required for your vehicle.
Operating conditions such as frequent short-trips, trailer
tow, and extremely hot or cold ambient temperatures will
influence when the “Oil Change Required” message is
displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” for
further information.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check the tire inflation pressures and look for unusual
wear or damage. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator system
turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, and power steering and fill as needed.
• Check function of all interior and exterior lights.
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SERVICING AND MAINTENANCE 225

Maintenance Plan
Required Maintenance Intervals
Refer to the maintenance plan on the following pages for
the required maintenance intervals.
At Every Oil Change Interval As Indicated By OilChange Indicator System:
•Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular
wear, even if it occurs before the oil indicator
system turns on.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Inspect battery and clean and tighten terminals as
required.
• Inspect brake pads, shoes, rotors, drums, hoses and
park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or
off-road conditions.
Mileage or time passed (which-
ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. XX X XX
Inspect front suspension, tie rod
ends, boot seals, and replace if
necessary. XXX X X X X
226 SERVICING AND MAINTENANCE

Mileage or time passed (which-ever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Inspect the brake pads, replace as
necessary. XXX X X X X
Additional Maintenance
Replace engine air filter. XX X XX
Replace cabin/air conditioning
filter. XXX X X X X
Replace Brake Fluid every two
years. * XXX X X X X
Replace spark plugs. ** X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first.XX
Change automatic transmission
fluid and filter. XX
Inspect and replace PCV valve if
necessary. X
* The brake fluid change interval is time based only,
mileage intervals do not apply.** The spark plug change interval is mileage based only,
yearly intervals do not apply.
8
SERVICING AND MAINTENANCE 227

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
(Continued)
WARNING! (Continued)
vehicle handling and performance. This could cause
an accident.
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
228 SERVICING AND MAINTENANCE