window RAM PROMASTER 2022 User Guide

48GETTING TO KNOW YOUR VEHICLE
The wireless charging pad is equipped with an
anti-slip mat to hold your mobile phone in place,
and an LED indicator light.
LED Indicator Status:
NOTE:Using a phone case may interfere with wireless
charging.
No Light: Charging pad is idle or searching for a
device.
Blue Light: Device is detected, and is charging.
Red Light/Flashing: Internal error, or foreign
object is detected.
With a compatible mobile phone placed on the
charging pad, when the ignition is switched to the
OFF position, a phone reminder message will
appear on the instrument cluster to warn the
customer.
WINDOWS
POWER WINDOWS
The control on the left front door panel has
switches that control all power windows. There is a
single opening and closing switch on the front
passenger door for passenger window control.

Power Window Switches

NOTE:The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes
after the ignition is placed in the OFF position.
This feature is canceled when either front door is
opened.
Automatic Window Features
Auto-Down Feature — If Equipped
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly.
To open the window part way, lift the window
switch to the detent for less than half a second and
release it to stop the window.
CAUTION!
The key fob should not be placed on the
charging pad or within 6 inches (15 cm) of it.
Doing so can cause excessive heat buildup and
damage to the fob. Placing the fob in close
proximity of the charging pad blocks the fob from
being detected by the vehicle and prevents the
vehicle from starting.
WARNING!

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is dangerous
for a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.

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GETTING TO KNOW YOUR VEHICLE49
WINDOW BAR GRATES — IF EQUIPPED
This vehicle may be equipped with metal grates
over the sliding door windows. This feature is a part
of the vehicle’s safety system, and is designed to
protect you and your passengers in the event of an
accident.

Window Bar Grates

WIND BUFFETING

Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the
ears. Your vehicle may exhibit wind buffeting with the
windows down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the buffeting
occurs with the rear windows open, open the front and
rear windows together to minimize the buffeting. If the
buffeting occurs with the sunroof open, adjust the
sunroof opening to minimize the buffeting or open any
window.

HOOD
OPENING
To open the hood, two latches must be released.

1. Pull the hood release lever located on the side of the instrument panel.

Hood Release

WARNING!
The metal grates over the sliding door windows
are designed to protect you in the event of an
accident. Modification or removal of the grates
could lead to serious injury or death.
2

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69
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine. Press the
brake pedal before shifting to any driving gear.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
NOTE:Normal starting of either a cold or warm engine is
obtained without pumping or pressing the accel-
erator pedal.
Proceed as follows:

1. Set the Electric Park Brake (EPB) and put the gear selector in the PARK or NEUTRAL position.

2. Press on the brake pedal, without pressing the accelerator.
3. Press the START/STOP ignition button and release it as soon as the engine is started.
4. If the engine does not start, place the ignition in the OFF position and wait 10-15 seconds
before attempting to restart the engine.
TIP START FEATURE

Do not press the accelerator. Press briefly the
START/STOP ignition button and release it. The starter
motor will continue to run but will automatically
disengage when the engine is running.

COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.

1. Install a battery charger or jumper cables to
the battery to ensure a full battery charge
during the crank cycle.

2. Place the ignition in the START position and release it when the engine starts.
3. If the engine fails to start within 10 seconds, place the ignition in the OFF position, wait
10 to 15 seconds to allow the starter to cool,
then repeat the “Extended Park Starting”
procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.
4

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72STARTING AND OPERATING
(Continued) If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure on
the EPB switch for as long as engagement is
desired. The BRAKE telltale light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle is
in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged. In the unlikely event of a malfunction of the EPB
system, a yellow EPB fault light will illuminate. This
may be accompanied by the BRAKE telltale light
flashing. In this event, urgent service of the EPB
system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú
page 130.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always remove the
key fob from the ignition and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.

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74STARTING AND OPERATING
IGNITION PARK INTERLOCK
(K
EYLESS VEHICLE)
This vehicle is equipped with an Ignition Park
Interlock, which requires the transmission to be in
PARK before the ignition can be turned to the OFF
position. Also, the transmission is locked in PARK
whenever the ignition is in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be turned to the ON/RUN
position (engine running or not), and the brake
pedal must be pressed. This vehicle is equipped
with an additional lock system that holds the
transmission gear selector in NEUTRAL (if vehicle
speed is approximately 0 mph (0 km/h). To shift
the transmission into REVERSE or DRIVE the brake
pedal must be pressed.
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.

The electronically controlled transmission provides a
precise shift schedule. The transmission electronics
are self-calibrating; therefore, the first few shifts on a
new vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).

Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON or RUN posi -
tion. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!

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76STARTING AND OPERATING
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.

Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running or the propulsion system is active. Before
exiting a vehicle, always come to a complete stop,
then apply the parking brake, shift the transmis -
sion into PARK, and turn the ignition OFF. When
the ignition is in the OFF position, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.

When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 116.
For Towing A Disabled Vehicle Ú page 196.

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122MULTIMEDIA
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS must be “Off” for this setting to
be available. The “12 hrs” setting will set the time to a 12-hour format. The “24 hrs” setting will set the time to a
24-hour format.
Voice Options This setting will allow you to change the voice options for the radio to “Male” or “Female”.
Wake Up Word This setting will allow you to set the system “Wake Up” word. The available options are “Off”, “Hey, Uconnect”,
and “Hey, Ram”.
Voice Barge-in This setting will allow Voice Barge-in to be turned on or off. For more information about Voice Barge-in, refer to
your Uconnect Owner’s Manual Supplement.
Show Command List This setting will allow the Command List on the Voice Recognition window to be shown on or off.
Radio Off Delay This setting will keep certain electrical features running after the engine is turned off. When any door is opened,
the electronics will deactivate. The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
Radio Off With Door This setting will allow you to determine if the radio shuts off when any of the doors are opened.
App Drawer Favoriting Pop-ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off” options.
App Drawer Unfavoritings Pop-ups This setting will allow you to unfavorite app drawer pop-ups with “On” and “Off” options.
New Text Message Pop-ups This setting will allow you to have pop-up notifications for new text messages. Setting options are “On” and “Off”.
Missed Calls Message This setting will allow you to have pop-up notifications for missed calls. Setting options are “On” and “Off”.
Navigation Pop-ups This setting will allow you to have pop-up notifications for Navigation. Setting options are “On” and “Off”.
Navigation Settings This setting will redirect to the list of Navigation settings. Refer to your Uconnect Owner’s Manual Supplement
for further information.
Audio Settings This setting will open the submenu, containing the audio settings Ú page 132.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Restore Settings to Default This setting will return all the previously changed settings to their factory default.
More Profile Options This setting will give access to more profile options.
Setting Name Description

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SAFETY153
as part of the valve stem, transmit tire pressure
readings to the receiver module.
NOTE:It is particularly important for you to check the tire
pressure in all of the tires on your vehicle regularly
and to maintain the proper pressure.
The TPMS consists of the following components:
Receiver module
Four Tire Pressure Monitoring System sensors
Tire Pressure Monitoring System Warning Light
Tire Pressure Monitoring System Low
Pressure Warnings

The Tire Pressure Monitoring System Warning Light
will illuminate in the instrument cluster, an audible
chime will be activated, and the “Check tire
pressure” message will display when one or more of
the four active road tire pressures are low. Should
this occur, you should stop as soon as possible,
check the inflation pressure of each tire on your
vehicle, and inflate each tire to the vehicle’s
recommended cold placard pressure value. The
system will automatically update and the Tire
Pressure Monitoring System Warning Light will
extinguish once the updated tire pressures have
been received. The vehicle may need to be driven
for up to 20 minutes above 15 mph (24 km/h) to
receive this information.

Check TPMS Warnings
The Tire Pressure Monitoring System Warning Light
will flash on and off for 75 seconds and remain on
solid when a system fault is detected, an audible
chime will be activated and the “Tire Pressure
Monitoring Unavailable” message will display.
If the ignition key is cycled, this sequence will
repeat providing the system fault still exists. The
TPMS Warning Light will turn off when the fault
condition no longer exists. A system fault can occur
with any of the following scenarios:
Jamming due to electronic devices or driving
next to facilities emitting the same radio
frequencies as the TPMS sensors
Installing some form of aftermarket window
tinting that affects radio wave signals

Snow or ice around the wheels or wheel housings

Using tire chains on the vehicle
Using wheels/tires not equipped with TPMS
sensors
NOTE:Your vehicle is equipped with a regular size spare
wheel.
1. The spare tire does not have a TPMS sensor.
Therefore, the TPMS will not monitor the
pressure in the spare tire.

2. If a spare tire not equipped with the Tire Pressure Monitoring System sensor is used,
the TPMS Warning Light will turn on, flashing
for 75 seconds and then remaining solid for
each subsequent ignition key cycle.
3. Once you repair or replace the original road tire and reinstall it on the vehicle in place of the
spare tire, the TPMS will update automatically
and the Tire Pressure Monitoring System
Warning Light will extinguish once the updated
tire pressures have been received. The vehicle
may need to be driven for up to 20 minutes
above 15 mph (24 km/h) to receive this
information.
NOTE:For correct Tire Pressure Monitoring System
behavior, please wait for about 20 minutes in
key-off during each tire substitution.
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154SAFETY
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your
vehicle are the restraint systems:
OCCUPANT RESTRAINT SYSTEMS
F
EATURES
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air Bags
Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.
IMPORTANT SAFETY PRECAUTIONS
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your passengers
as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air bag:

1. Children 12 years old and under should always ride buckled up in the rear seat of a
vehicle with a rear seat.

2. A child who is not big enough to wear the vehicle seat belt properly must be secured in
the appropriate child restraint or belt-positioning booster seat in a rear seating
position Ú
page 168.
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint Ú page 168.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are
using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the
front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment
occurs, the side air bags will inflate forcefully
into the space between occupants and the
door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person,
see Úpage 253 for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent driver,
even on short trips. Someone on the road may be
a poor driver and could cause a collision that
includes you. This can happen far away from home
or on your own street.
Research has shown that seat belts save lives, and
they can reduce the seriousness of injuries in a
collision. Some of the worst injuries happen when
people are thrown from the vehicle. Seat belts
reduce the possibility of ejection and the risk of
injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all
times.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.

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SAFETY163
including some that may produce substantial
vehicle damage — for example, some pole
collisions, truck underrides, and angle offset
collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.

The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label
When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental Side
Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows. The
trim covering the SABICs is labeled “SRS AIRBAG”
or “AIRBAG.”
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.
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