check engine RAM PROMASTER CITY 2021 Owner's Manual

IN CASE OF EMERGENCY189
The fuses protect electrical systems against
excessive current.
When a device does not work, you must check
the fuse element inside the blade fuse for a
break/melt. Also, please be aware that when using power
outlets for extended periods of time with the
engine off may result in vehicle battery
discharge.

Blade Fuses

Underhood Fuses
The Front Distribution Unit is located on the
right side of the engine compartment, next to
the battery. To access the fuses, remove
fasteners and remove the cover.
Front Distribution Unit

The ID number of the electrical component
corresponding to each fuse can be found on the
back of the cover.If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans -
mission system) or steering system blows,
contact an authorized dealer.
CAUTION!
If it is necessary to wash the engine
compartment, take care not to directly hit the
fuse box, and the windshield wiper motors
with water.
WARNING! (Continued)
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse ele -
ment
3 — Blade fuse with a bad/not functional fuse el -
ement (blown fuse)
7

21_VM_OM_EN_USC_t.book Page 189

IN CASE OF EMERGENCY197
(Continued)
Jacking Instructions

Jack Warning Label Jacking Locations

WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set an
automatic transmission in PARK; a manual
transmission in REVERSE.
Chock the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
The stowed spare tire should always be
checked for security by pushing on it with
your hand, at the location under the rear
fascia/bumper, behind the vehicle. The
spare tire should not move when fully
secured by the winch under the vehicle.
WARNING! (Continued)
CAUTION!
Do not attempt to raise the vehicle by jacking
on locations other than those indicated in the
Jacking Instructions for this vehicle.
7

21_VM_OM_EN_USC_t.book Page 197

IN CASE OF EMERGENCY203
(Continued)
Insert the power plug into the vehicle power
outlet socket. Start the vehicle engine.
Push the Tire Service Kit power button on. The
electric compressor will be turned on, sealant
and air will inflate the tire.
Minimum 26 psi (1.8 bar) of pressure should be
reached within 20 minutes. If the pressure has
not been reached, turn off and remove the Tire
Service Kit, drive the vehicle 30 feet
(10 meters) back and forth, to better distribute
the sealant inside the tire.
Attach the clear flexible filling tube of the
compressor directly to the tire valve and repeat
the inflation process.
When the correct pressure has been reached,
start driving the vehicle to uniformly distribute
the sealant inside the tire. After 10 minutes,
stop and check the tire pressure. If the pressure
is below 19 psi (1.3 bar), do not drive the
vehicle, as the tire is too damaged, contact the
nearest authorized dealer.WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far enough
off the road to avoid the danger of being hit
when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circumstances:
If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving
on a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open
flames or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair,
eyes, or clothing. Tire Service Kit sealant is
harmful if inhaled, swallowed, or absorbed
through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately
with plenty of water if there is any contact
with eyes or skin. Change clothing as soon
as possible, if there is any contact with
clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty
of water and drink plenty of water. Do not
induce vomiting! Consult a physician imme -
diately.
WARNING! (Continued)
7

21_VM_OM_EN_USC_t.book Page 203

217
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extended engine idle
time, extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed.
Severe Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset. Have
your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, to reset the message
Úpage 46. NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
350 hours of engine run time or 12 months,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Vehicles that are operated in a dusty and
off-road environment, or predominately at idle
or very low engine RPM are known as Severe
Duty vehicles. It is recommended that you
change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time.
Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed.
Check function of all interior and exterior
lights.
Maintenance Plan
Refer to the maintenance schedule for the
required maintenance intervals. More frequent
maintenance may be needed in severe
conditions, such as dusty areas and very short
trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
8

21_VM_OM_EN_USC_t.book Page 217

222SERVICING AND MAINTENANCE
(Continued)
Checking Oil Level
To ensure proper engine lubrication, the engine
oil must be maintained at the correct level.
Check the oil level at regular intervals, such as
every fuel stop. The best time to check the
engine oil level is about five minutes after a fully
warmed up engine is shut off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings.
There are four possible dipstick types:
Crosshatched zone.
Crosshatched zone marked SAFE.
Crosshatched zone marked with MIN at the
low end of the range and MAX at the high end
of the range.
Crosshatched zone marked with dimples at
the MIN and the MAX ends of the range.
NOTE:
Always maintain the oil level within the cross -
hatch markings on the dipstick.
Adding 1 quart (1 liter) of oil when the reading is
at the low end of the dipstick range will raise the
oil level to the high end of the range marking.
Adding Washer Fluid
The windshield and rear window washers share
the same fluid reservoir. The fluid reservoir is
located in the front of the engine compartment.
Be sure to check the fluid level in the reservoir
at regular intervals. Fill the reservoir with
windshield washer solvent (not radiator
antifreeze) and operate the system for a few
seconds to flush out the residual water.
When refilling the washer fluid reservoir, take
some washer fluid and apply it to a cloth or
towel and wipe clean the wiper blades, this will
help blade performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.Maintenance-Free Battery
Your vehicle is equipped with a
maintenance-free battery. You will never have
to add water, and periodic maintenance is not
required.
CAUTION!
Overfilling or underfilling the crankcase will
cause aeration or loss of oil pressure. This
could damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water Ú page 204.

21_VM_OM_EN_USC_t.book Page 222

228SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant is dirty, the system should be
drained, flushed, and refilled with fresh Organic
Additive Technology (OAT) coolant (conforming
to MS.90032) by an authorized dealer. Check
the front of the A/C condenser for any
accumulation of bugs, leaves, etc. If dirty, clean
by gently spraying water from a garden hose
vertically down the face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer. If the engine coolant is dirty or contains visible
sediment, have an authorized dealer clean and
flush with OAT coolant (conforming to
MS.90032).
For the proper maintenance intervals
Ú
page 217.
Selection Of Coolant
For further information Ú page 259.
NOTE:
Mixing of engine coolant other than specified
OAT engine coolant, may result in engine
damage and may decrease corrosion protec-
tion. OAT engine coolant is different and
should not be mixed with Hybrid Organic
Additive Technology (HOAT) engine coolant or
any “globally compatible” coolant. If a
non-OAT engine coolant is introduced into the
cooling system in an emergency, the cooling
system will need to be drained, flushed, and
refilled with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant products. Do not use addi-
tional rust inhibitors or antirust products, as they may not be compatible with the radiator
engine coolant and may plug the radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant.
Use of propylene glycol-based engine coolant
is not recommended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system please contact an authorized
dealer.
Adding Coolant
Your vehicle is built with engine coolant
(OAT coolant conforming to MS.90032) that
allows extended maintenance intervals. This
engine coolant can be used up to 10 years
or 150,000 miles (240,000 km) before
replacement. To prevent reducing this extended
maintenance period, it is important that you
use the same engine coolant (OAT coolant
conforming to MS.90032) throughout the life of
your vehicle.

21_VM_OM_EN_USC_t.book Page 228

SERVICING AND MAINTENANCE229
Please review these recommendations for
using OAT engine coolant that meets the
requirements of FCA Material Standard
MS.90032. When adding engine coolant:
We recommend using Mopar Antifreeze/
Coolant 10 Year/150,000 Mile (240,000 km)
Formula OAT that meets the requirements of
FCA Material Standard MS.90032.
Mix a minimum solution of 50% OAT engine
coolant that meets the requirements of FCA
Material Standard MS.90032 and distilled
water. Use higher concentrations (not to
exceed 70%) if temperatures below −34°F
(−37°C) are anticipated. Please contact an
authorized dealer for assistance.
Use only high purity water such as distilled or
deionized water when mixing the water/
engine coolant (antifreeze) solution. The use
of lower quality water will reduce the amount
of corrosion protection in the engine cooling
system.
NOTE:
It is the owner's responsibility to maintain the
proper level of protection against freezing
according to the temperatures occurring in
the area where the vehicle is operated.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system, please contact a local autho -
rized dealer.
Mixing engine coolant types is not recom -
mended and can result in cooling system
damage. If HOAT and OAT coolant are mixed
in an emergency, have an authorized dealer
drain, flush, and refill with OAT coolant
(conforming to MS.90032) as soon as
possible.
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss
of engine coolant, and to ensure that engine
coolant will return to the radiator from the
coolant recovery tank.
The cap should be inspected and cleaned if
there is any accumulation of foreign material on
the sealing surfaces.
The image on the coolant system
pressure cap is a reminder that the
radiator contains hot engine coolant
under pressure.Disposal Of Used Coolant
Used ethylene glycol-based coolant is a
regulated substance requiring proper disposal.
Check with your local authorities to determine
the disposal rules for your community. To
prevent ingestion, do not store ethylene
glycol-based coolant in open containers or allow
it to remain in puddles on the ground, clean up
immediately. If ingested, seek emergency
assistance immediately.
WARNING!
Do not open hot engine cooling system.
Never add engine coolant (antifreeze) when
the engine is overheated. Do not loosen or
remove the cap to cool an overheated
engine. Heat causes pressure to build up in
the cooling system. To prevent scalding or
injury, do not remove the pressure cap
while the system is hot or under pressure.
Do not use a pressure cap other than the
one specified for your vehicle. Personal
injury or engine damage may result.
8

21_VM_OM_EN_USC_t.book Page 229

230SERVICING AND MAINTENANCE
Coolant Level
The coolant expansion bottle provides a quick
visual method for determining that the coolant
level is adequate. With the engine OFF and cold,
the level of the engine coolant in the bottle
should be between the “MIN” and “MAX” marks.
The radiator normally remains completely full,
so there is no need to remove the radiator/
coolant pressure cap unless checking for
engine coolant freeze point or replacing
coolant. Advise an authorized dealer of this. As
long as the engine operating temperature is
satisfactory, the coolant only needs to be
checked once a month.
When additional engine coolant is needed to
maintain the proper level, only OAT coolant that
meets the requirements of FCA Material
Standard MS.90032 should be added to the
coolant bottle. Do not overfill.
Cooling System Notes
NOTE:
When the vehicle is stopped after a few miles/
kilometers of operation, you may observe vapor
coming from the front of the engine compart -
ment. This is normally a result of moisture from
rain, snow, or high humidity accumulating on the radiator and being vaporized when the ther
-
mostat opens, allowing hot engine coolant to
enter the radiator.
If an examination of your engine compartment
shows no evidence of radiator or hose leaks,
the vehicle may be safely driven. The vapor will
soon dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of
the coolant expansion bottle must also be
protected against freezing.
If frequent engine coolant additions are
required, the cooling system should be pres -
sure tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper
corrosion protection of your engine which
contains aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning,
keep the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever
necessary, install ONLY the correct type ther -
mostat. Other designs may result in unsatis -
factory engine cooling performance, poor gas
mileage, and increased emissions.
Brake System
In order to ensure brake system performance,
all brake system components should be
inspected periodically. For the proper
maintenance intervals Ú page 217.
WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.

21_VM_OM_EN_USC_t.book Page 230

SERVICING AND MAINTENANCE231
(Continued)
Brake Master Cylinder
The fluid in the master cylinder should be
checked when performing under hood services
or immediately if the “Brake Warning Light” is
illuminated.
Be sure to clean the top of the master cylinder
area before removing the cap. If necessary, add
fluid to bring the fluid level up to the
requirements described on the brake fluid
reservoir. With disc brakes, fluid level can be
expected to fall as the brake pads wear. Brake
fluid level should be checked when pads are
replaced. However, low fluid level may be
caused by a leak and a checkup may be
needed. Use only FCA recommended brake fluid
Ú page 261.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only FCA specified
transmission fluid Ú page 261. It is important
to maintain the transmission fluid at the correct
level using the recommended fluid.
NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
WARNING!
Use only FCA recommended brake fluid
Ú page 261. Using the wrong type of brake
fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder reser -
voir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
an open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces; care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than FCA
recommended fluid may cause deterioration
in transmission shift quality and/or torque
converter shudder Ú page 261.
8

21_VM_OM_EN_USC_t.book Page 231

232SERVICING AND MAINTENANCE
Special Additives
It is strongly recommended against using any
special additives in the transmission. Automatic
Transmission Fluid (ATF) is an engineered
product and its performance may be impaired
by supplemental additives. Therefore, do not
add any fluid additives to the transmission.
Avoid using transmission sealers as they may
adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does
not require adjustment under normal operating
conditions. Routine fluid level checks are not
required; therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service
tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer immediately to have the transmission fluid level
checked. Operating the vehicle with an
improper fluid level can cause severe
transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not
required. However, change the fluid and filter if
the fluid becomes contaminated (with water,
etc.), or if the transmission is disassembled for
any reason.
Upfitter Connectors — If Equipped
The preparation connectors are to be only used
by upfitters. This connector is located under the
dash.

Connector Location

CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage
your transmission components. Such damage
is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An
authorized dealer has the proper tools to
adjust the fluid level accurately.

21_VM_OM_EN_USC_t.book Page 232