navigation RENAULT SCENIC 2008 J84 / 2.G Multimedia ITS Workshop Manual

MULTIMEDIA
Fault finding - Introduction
86C
86C-2V5 MR-372-J84-86C050$052.mif
186C
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Introduction
1. SCOPE OF THIS DOCUMENT
This document presents the fault finding procedure applicable to all computers with the following specifications:
2. PREREQUISITES FOR FAULT FINDING
Documentation type
Fault finding procedures (this document):
–Assisted fault finding (integrated into the diagnostic tool), Dialogys.
Wiring Diagrams:
–Visu-Schéma (CD-ROM), paper.
Type of diagnostic tools
–CLIP + multiplex line sensor
Special tooling required
3. REMINDERS
Procedure
To run fault finding on the vehicle's computers, switch on the ignition in fault finding mode (forced + after ignition
feed).
Proceed as follows:
–vehicle card in reader,
–press and hold start button (longer than 5 seconds) with start-up conditions not fulfilled,
–connect the diagnostic tool and perform the required operations.
To cut off the + after ignition feed, proceed as follows:
–disconnect the diagnostic tool,
–press the Start button twice briefly (less than 3 seconds),
–check that the computer warning lights on the instrument panel have gone out to confirm that the + after ignition
feed has been cut off. Vehicle: Scenic II ph2
Function concerned: Navigation, integrated
hands-free telephone, receiver, CD playerName of computer: ITS
Program No.: 0020
Vdiag No.: 04
Special tooling required
Multimeter
Elé. 1681Universal bornier
Note:
The left-hand and right-hand xenon bulb computers are powered when the dipped headlights are lit.
Fault finding can only be run after the ignition is switched on in fault finding mode (forced + after ignition feed)
and the dipped headlights are lit.
TDB_V04_PRELIITSJ84ph2V1.0
MR-372-J84-86C050$052.mif

MULTIMEDIA
Fault finding - List and location of components86C
86C - 7V5 MR-372-J84-86C050$104.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - List and location of components
1 - List and location of components
* Satellite guidanceNumber Description
1Navigation computer
2CD multi-changer
3GPS aerial*
4Display
6Steering column control
7Speakers
8Tweeter speakers
9Navigation central control
10Tuner-amplifier
11Microphone
ITSJ84ph2V1.0
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MULTIMEDIA
Fault finding - Operating diagram
86C
86C - 8V5 MR-372-J84-86C050$156.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Operating diagram
2 - Operating diagram
MicrophoneGPS aerial*
(+ telephone)
Display Navigation computer
Speakers
Receiver/radio Navigation central control Diagnostic socket
CD multi-changer Steering column control
AM/FM aerial amplifier
- Vehicle multiplex network
- Multimedia multiplex network
- Bus UART
- Wire connectionsVehicle multiplex
network
* Satellite guidance
ITSJ84ph2V1.0
MR-372-J84-86C050$156.mif

MULTIMEDIA
Fault finding - Features
86C
86C - 9V5 MR-372-J84-86C050$208.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Features
3 - Features
The CARMINAT NAVIGATION and COMMUNICATION system is involved in the following functions:
–Receiver.
–CD multi-changer.
–Satellite guidance navigation.
–Hands-free telephone integrated control.
–Display.
–Clock.
A - Receiver
This function is used for listening to AM and FM radio. The receiver automatically selects the best frequency for a
station using the AF function. It receives traffic information via the Traffic Message Channel (TMC) to make best use
of the Carminat Navigation and Communication system.
B - CD multi-changer
The CD multi-changer located on the dashboard can hold up to 6 CDs. This can play audio CDs, CD-Rs which have
been copied by the customer and CDs on which MP3 files are stored. The number of CDs in the changer can be
viewed via PR005 Number of CDs in the changer.
C - Navigation
This function guides the driver by displaying maps and issuing voice messages. Addresses for guidance can be
entered via the central control or as voice commands.
D - Hands-free telephone integrated control
This function enables the driver to use a mobile phone hands-free using the microphone located next to the driver's
sun visor and the vehicle speakers. The Carminat Navigation and Communication system lets you use the
phonebook, receive and make calls and receive SMS text messages. The phone can be connected to the vehicle
with Bluetooth (wireless).
E - Display
The display is used to display information such as navigation maps, radio, CD title, time, temperature and
information from the mobile phone
F - Clock
This function displays the time on the video display.
ITSJ84ph2V1.0
MR-372-J84-86C050$208.mif

MULTIMEDIA
Fault finding - Role of components
86C
86C - 10V5 MR-372-J84-86C050$260.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Role of components
4 - Role of main components
●Receiver: the receiver transmits audio signals via the speakers inside the vehicle.
●Display: displays different multimedia information such as the station tuned in, the time, or information related to
CDs or satellite navigation.
●Steering column switch: different multimedia functions can be accessed via controls on the steering wheel.
●Speakers and tweeter speakers: produce sound from the multimedia system inside the vehicle.
●CD multi-changer: loads CDs and sends audio signals to the receiver.
●AM/FM aerial: picks up waves from various transmitters.
●GPS aerial: receives various signals emitted by satellites.
●Navigation central control: different multimedia functions can be intuitively accessed via a multimedia keypad.
●Microphone: enables a phone to be used in hands-free mode via a Bluetooth connection.
●Navigation computer: manages the various multimedia system functions according to the requests of the user.
●DVD cartographic map: loads maps onto the navigation computer.
●AM/FM aerial amplifier: improves the reception of AM/FM signals.
ITSJ84ph2V1.0
MR-372-J84-86C050$260.mif

MULTIMEDIA
Fault finding - Replacement of components86C
86C-11V5 MR-372-J84-86C050$312.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Replacement of components
To remove and refit this computer (see MR 370 Mechanical, 83C, On-board telematics system, Navigation
computer: Removal - Refitting).
Procedures to be carried out before replacing the navigation computer:
1. Before replacing the computer (with the agreement of the Techline), read the faults and carry out a conformity
check to ensure that it is definitely faulty.
2. Eject the DVD.
3. Before removing the computer, clear the customer's data (telephone numbers, address book, etc.) using
command RZ003 Parameters and customer data in the diagnostic tool.
4. Remove the computer with the ignition off.
The navigation computers from the Parts Department are supplied unconfigured and in factory mode (receiver set to
162 kHz AM, and beeps for 2 minutes).
Procedures to be carried out after replacing the navigation computer:
1. Enter the unlocking code for the CARMINAT NAVIGATION AND COMMUNICATION system.
–How to obtain the unlocking code for the Carminat Navigation and Communication system
●switch on + after ignition feed,
●switch on the CARMINAT NAVIGATION and COMMUNICATION system,
●connect the Clip diagnostic tool,
●note the number of the navigation programming key written in the Identification menu,
●contact Techline with this navigation programming number to obtain the Carminat Navigation
and Communication system unlocking code,
●the unlocking code is requested 2 mins after the CARMINAT NAVIGATION and COMMUNICATION system
comes on,
●enter this code using the navigation central control.
2. Configure the computer (see Configurations and Programming).
–Enter the vehicle type via the CF001 Vehicle type command.
–For vehicles registered in the Netherlands only, complete the VP004 Netherlands Legislation configuration.
Note:
(only for vehicles registered in the Netherlands)
If the computer is replaced. Depending on the manufacturing date of the vehicle:
–BEFORE 01 JANUARY 2006, it is essential to run command VP004 Netherlands Legislation
(LC002 Netherlands)
–AFTER 01 JANUARY 2006, command VP004 Netherlands Legislation (LC002 Except Netherlands) must not
be run under any circumstances.
3. Enter the VIN code (see Dealing with commands).
–Use command VP002 Write VIN to enter the VIN. Note:
If the code is incorrect, you must wait for between 2 and 32 minutes before entering a new code.
Delete the incorrect code before entering the new one.
ITSJ84ph2V1.0
MR-372-J84-86C050$312.mif

MULTIMEDIA
Fault finding - Fault summary table
86C
86C - 13V5 MR-372-J84-86C050$416.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault summary table
Summary of faults that can be diagnosed by the navigation computer, with corresponding technical center
codes.
Tool faultAssociated
DTCDiagnostic tool title
DF001 D010Computer
DF002 D011Computer
DF003 9A01Computer
DF004 9A02Computer
DF005 9A03Computer
DF006 9A04Computer
DF007 9A07Computer
DF008 9A08Computer
DF009 9A10Computer
DF010 9A0DComputer
DF021 C300Computer configuration
DF022 C186No radio multiplex signal
DF023 9A06No display multiplex signal
DF025 C163No central control multiplex signal
DF027 C189No audio CD changer signals
DF029 9A0CNavigation DVD reader
DF030 9A00GPS aerial circuit*
* Satellite guidance
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MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 14V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of faults
DF001
DF002
DF003
DF004
DF005
DF006
DF007
DF008
DF009
DF010
PRESENT
OR
STOREDCOMPUTER
1.DEF : Internal electronic fault
NOTESUse the Wiring Diagrams Technical Note, Scenic II.
STORED FAULT
Clear the fault, switch off the ignition and disconnect the 20A computer supply fuse.
–Refit the fuse and switch the ignition back on.
–Turn on the navigation system.
If the fault reappears as stored, contact Techline.
If the fault does not reappear: operate the navigation system, including the CD multi-changer, the tuner-amplifier
and the hands-free telephone integrated control (if present on the vehicle) to check that the system is operating
correctly.
Check the conformity of the + 12 V on the BCP3 connection of the navigation computer 40-track connector
(component code 662).
Check that the earth on the MX connection of the 40-track connector of component 662 is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
FAULT PRESENT
If the fault is present, contact the Techline.
AFTER REPAIRIf the computer was replaced (at the request of the Techline), reconfigure the computer
(see Configurations and programming).
Deal with any other faults.
ITS_V04_DF001 /ITS_V04_DF002/ITS_V04_DF003/ITS_V04_DF004 /ITS_V04_DF005 /
ITS_V04_DF006 /ITS_V04_DF007/ITS_V04_DF008/ITS_V04_DF009 /ITS_V04_DF010 ITSJ84ph2V1.0
MR-372-J84-86C050$468.mif

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 16V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF022
PRESENT
OR
STOREDNO RADIO MULTIPLEX SIGNAL
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after the
fault has been cleared, the ignition switched off and back on again and the receiver
started with several actions.
Order of priority in the event of more than one fault:
If there is a combination of faults DF022 and DF027 "No audio CD changer signals",
check the multiplex network (see 88B, Multiplex).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and the connection of the receiver 32-track connector (component code 261), of the navigation
central control connector (component code 1657) and of the navigation computer 32-track connector (component
code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair procedure (see Technical Note 6015A, Repairing electrical
wiring, wiring: Precautions for repair), repair the connector(s); otherwise, replace the wiring.
With ignition on, check for + 12 V on connection BCP3 of the 8-track connector on component 261.
Check that the earth on the MT connection of the 8-track connector on component 261 is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 107W,
●connection code 107X,
●connection code 34HU,
between components 1657 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF022ITSJ84ph2V1.0

MULTIMEDIA
Fault finding - Interpretation of faults
86C
86C - 18V5 MR-372-J84-86C050$468.mif
ITS
Program No.: 0020
Vdiag No.: 04
DF023
PRESENT
OR
STOREDNO DISPLAY MULTIPLEX SIGNAL
1.DEF : No communication with display
2.DEF : Display malfunction
NOTESConditions for applying fault finding procedures to stored faults:
Apply this fault finding procedure if the fault reappears as present or stored after it has
been cleared, the ignition turned off and on again and the navigation system started.
Use the Wiring Diagrams Technical Note, Scenic II.
1.DEF
NOTESNone
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
Manipulate the wiring harness at the connectors to produce a change in fault status (present → stored).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
With ignition on, check for + 12 V on the BCP3 connection of the component 1127 connector.
Check that the earth on the MAN connection of component 1127 is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, replace component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
Clear the stored faults using command RZ001 Fault memory.
Deal with any other faults.
ITS_V04_DF023ITSJ84ph2V1.0