tow SATURN AURA 2007 Service Manual

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included
in the coverage provided by the New Vehicle
Limited Warranty. Saturn and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notication.
Courtesy Transportation
To enhance your ownership experience, we and
our participating retailers are proud to offer
Courtesy Transportation, a customer support
program for vehicles with the Bumper to Bumper
(Base Warranty Coverage period in Canada)
and extended powertrain warranty in both the
U.S. and Canada.Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
booklet entitled “Warranty and Owner Assistance
Information” furnished with each new vehicle
provides detailed warranty coverage information.
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
Saturn helps to minimize your inconvenience by
providing several transportation options. Depending
on the circumstances, your retailer can offer you
one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Retailers may provide you
with shuttle service to get you to your destination
with minimal interruption of your daily schedule.
This includes one-way or round trip shuttle service
within reasonable time and distance parameters
of the retailer’s area.
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If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance Program
on page 377for more information.
If your vehicle cannot be driven, know
where the towing service is taking it.
Get a card from the tow truck operator or
write down the driver’s name, the service’s
name, and the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information
and registration if you keep these items
in your vehicle.
Gather the important information you need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
If possible, call your insurance company
from the scene of the accident. They will
walk you through the information they need.
If they ask for a police report, phone or
go to the police department headquarters
the next day and you can get a copy of
the report for a nominal fee. In some
states/provinces with “no fault” insurance laws,
a report may not be necessary. This is
especially true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
Saturn retailer or a private collision repair
facility to x the damage, make sure you
are comfortable with them. Remember,
you will have to feel comfortable with their
work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you
have a question, ask for an explanation.
Reputable shops welcome this opportunity.
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Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there,
or have it towed there. Specify to the facility
that any required replacement collision parts
be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts are not covered
by your GM vehicle warranty.
Insurance pays the bill for the repair, but you
must live with the repair. Depending on your
policy limits, your insurance company may
initially value the repair using aftermarket parts.Discuss this with your repair professional, and
insist on Genuine GM parts. Remember if
your vehicle is leased you may be obligated to
have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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Pressure Cap.............................................. 275
Pretensioners, Safety Belt............................. 38
Privacy........................................................ 389
Event Data Recorders.............................. 389
Navigation System................................... 391
OnStar..................................................... 390
Radio Frequency Identication.................. 391
Programmable Automatic Door Locks............ 95
Q
Questions and Answers About
Safety Belts............................................... 21
R
Radio Frequency Identication (RFID),
Privacy..................................................... 391
Radios........................................................ 192
Care of Your CD Player........................... 207
Care of Your CDs.................................... 207
Radio with CD......................................... 195
Reception................................................ 207Radios (cont.)
Setting the Time...................................... 194
Theft-Deterrent......................................... 206
Rear Door Security Locks............................. 96
Rear Safety Belt Comfort Guides.................. 35
Rear Seat Passengers, Safety Belts.............. 32
Rearview Mirror with OnStar
®...................... 125
Rearview Mirrors......................................... 125
Reclining Seatbacks...................................... 10
Recommended Fluids and Lubricants.......... 365
Recreational Vehicle Towing........................ 247
Regenerative Braking.................................. 119
Remote Keyless Entry (RKE) System............ 89
Remote Keyless Entry (RKE) System,
Operation................................................... 90
Replacement Bulbs..................................... 296
Reporting Safety Defects
Canadian Government............................. 386
Saturn...................................................... 387
United States Government....................... 386
Restraint System Check
Checking the Restraint Systems................. 84
Replacing Restraint System Parts
After a Crash......................................... 85
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Tires (cont.)
Tire Terminology and Denitions............... 301
Uniform Tire Quality Grading.................... 315
Wheel Alignment and Tire Balance........... 316
Wheel Replacement................................. 316
When It Is Time for New Tires................. 311
Towing
Recreational Vehicle................................. 247
Towing a Trailer....................................... 250
Your Vehicle............................................. 247
Traction
Control System (TCS).............................. 217
Control System Warning Light.................. 170
Trip Odometer............................................. 163
Trunk............................................................ 97
Trunk Lamps............................................... 152
Turn and Lane-Change Signals................... 142
Turn Signal/Multifunction Lever.................... 141U
Uniform Tire Quality Grading....................... 315
Using this Manual........................................... 4
V
Vehicle
Control..................................................... 214
Damage Warnings....................................... 5
Loading.................................................... 242
Symbols...................................................... 5
Vehicle Data Recording and Privacy............ 389
Vehicle Identication
Number (VIN).......................................... 341
Service Parts Identication Label.............. 341
Vehicle Personalization
DIC .......................................................... 187
Ventilation Adjustment.................................. 160
Visors.......................................................... 102
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