service schedule SATURN AURA 2009 User Guide

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Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/saturn
Information and services customized for your specic
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find Saturn retailers for service nationwide
Exclusive privileges and offers
Recall notices for your specic vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Saturn — www.saturn.com
Saturn Merchandise — www.saturncollection.com
Help Center — www.saturn.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway prole.
My Preferences: Manage your prole and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
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Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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Courtesy Transportation
To enhance your ownership experience, we and
our participating retailers are proud to offer Courtesy
Transportation, a customer support program for
vehicles with the Bumper to Bumper (Base Warranty
Coverage period in Canada), extended powertrain,
and hybrid specic warranties in both the U.S.
and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, Saturn helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your retailer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Retailers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the retailer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the retailer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by Saturn for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported
by original receipts. See your retailer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
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A
Accessories and Modications............................ 5-3
Accessory Power............................................2-23
Accessory Power Outlets.................................3-18
Adding Equipment to Your
Airbag-Equipped Vehicle...............................1-71
Additional Required Services,
Scheduled Maintenance................................. 6-6
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-90
Adjustment
Chime Level...............................................3-92
Adjustments
Headlamp Range.......................................... 1-7
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Readiness Light..........................................3-30
Airbag System................................................1-56
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-71
How Does an Airbag Restrain?......................1-63
Passenger Sensing System...........................1-65
Servicing Your Airbag-Equipped Vehicle..........1-70
What Makes an Airbag Inate?......................1-63
What Will You See After an Airbag Inates?....1-64
When Should an Airbag Inate?....................1-61
Where Are the Airbags?...............................1-59Airbags
Passenger Status Indicator...........................3-31
Antenna
Backglass...................................................3-92
Antenna, XM™ Satellite Radio Antenna System . . . 3-92
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-34
Appearance Care
Aluminum Wheels........................................5-87
Care of Safety Belts....................................5-84
Chemical Paint Spotting...............................5-88
Cleaning Exterior Lamps/Lenses....................5-85
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Finish Damage............................................5-88
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-84
Interior Cleaning..........................................5-81
Leather......................................................5-83
Sheet Metal Damage...................................5-88
Tires..........................................................5-87
Underbody Maintenance...............................5-88
Washing Your Vehicle...................................5-85
Weatherstrips..............................................5-84
Windshield and Wiper Blades........................5-86
Assistance Program, Roadside........................... 7-7
Audio System.................................................3-55
Audio Steering Wheel Controls......................3-89
Setting the Clock.........................................3-56
XM™ Satellite Radio Antenna System............3-92
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M
Maintenance
Footnotes..................................................... 6-7
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Maintenance Record....................................6-15
Maintenance Replacement Parts....................6-13
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-37
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Message
DIC Warnings and Messages........................3-45
Mirrors
Automatic Dimming Rearview........................2-35
Manual Rearview Mirror................................2-35
Outside Automatic Dimming Mirror.................2-37
Outside Heated Mirrors................................2-37
Outside Power Mirrors..................................2-37
MP3 .............................................................3-67
N
Navigation System, Privacy..............................7-18
Net
Convenience...............................................2-49
New Vehicle Break-In......................................2-21
O
Odometer......................................................3-29
Odometer, Trip...............................................3-29
Off-Road
Recovery....................................................4-13
Oil
Engine.......................................................5-15
Engine Oil Life System.................................5-18
Pressure Light.............................................3-40
Older Children, Restraints................................1-30
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-38
Operation, Universal Home Remote System........2-42
Outlet Adjustment............................................3-26
Outlets
Accessory Power.........................................3-18
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S
Safety Belt Reminders.....................................3-29
Safety Belts
Care of ......................................................5-84
Extender....................................................1-29
How to Wear Safety Belts Properly................1-15
Lap-Shoulder Belt........................................1-23
Safety Belts Are for Everyone.......................1-10
Use During Pregnancy.................................1-29
Safety Defects
Reporting to Canadian Government................7-15
Reporting to Saturn.....................................7-15
Reporting to the U.S. Government.................7-14
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Additional Required Services........................... 6-6
Scheduling Appointments................................... 7-9
Seats
Heated Seats............................................... 1-4
Manual Lumbar............................................. 1-3
Power Lift Seat............................................. 1-8
Power Seats................................................. 1-3
Reclining Seatbacks...................................... 1-4
Split Folding Rear Seat.................................. 1-8
Securing a Child Restraint
Rear Seat Position......................................1-50
Right Front Seat Position..............................1-52
Security Light.................................................3-41Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-37
Publications Ordering Information...................7-15
Scheduling Appointments................................ 7-9
Service Parts Identication Label.......................5-89
Servicing Your Airbag-Equipped Vehicle..............1-70
Setting the Clock............................................3-56
Sheet Metal Damage.......................................5-88
Shifting
Out of Park................................................2-32
Shifting Into Park............................................2-30
Signals, Turn and Lane-Change.......................... 3-7
Spare Tire
Compact....................................................5-80
Installing....................................................5-71
Removing...................................................5-69
Storing.......................................................5-76
Specications and Capacities..........................5-100
Speedometer..................................................3-29
Split Folding Rear Seat..................................... 1-8
Start Vehicle, Remote....................................... 2-7
Starting the Engine.........................................2-23
Steering........................................................4-11
Steering Wheel Controls, Audio.........................3-89
Steering Wheel, Tilt and Telescopic..................... 3-6
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