service SATURN RELAY 2007 Manual Online

Additional Required Services
The following services should be performed at the rst maintenance service (IorII) after the indicated
miles (kilometers) shown for each item.
Additional Required Services
Service and Miles (Kilometers)25,000
(40 000)50,000
(80 000)75,000
(120 000)100,000
(160 000)125,000
(200 000)150,000
(240 000)
Inspect fuel system for damage or leaks.• •••••
Inspect exhaust system for loose or
damaged components.• •••••
Replace engine air cleaner lter. See
Engine Air Cleaner/Filter on page 428.•••
Change automatic transaxle uid and
lter (severe service).See footnote (h).•••
Change automatic transaxle uid and
lter (normal service).•
Replace spark plugs and inspect spark
plug wires.An Emission Control Service.•
Engine cooling system service (or every
ve years, whichever occurs rst).
An Emission Control Service.
See footnote (i).•
Inspect engine accessory drive belt.
An Emission Control Service.
See footnote (m).•
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(g)If you drive regularly under dusty conditions,
inspect the lter at each engine oil change.
(h)Change automatic transaxle uid and lter if
the vehicle is mainly driven under one or more of
these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, ush, and rell cooling system. See
Engine Coolant on page 432 for what to
use. Inspect hoses. Clean radiator, condenser,
pressure cap, and ller neck. Pressure test
the cooling system and pressure cap.
(j)Check system for interference or binding and
for damaged or missing parts. Replace parts
as needed. Replace any components that have
high effort or excessive wear. Do not lubricate
accelerator or cruise control cables.(k)A uid loss in any vehicle system could
indicate a problem. Have the system inspected
and repaired and the uid level checked.
Add uid if needed.
(l)If you drive regularly under dusty conditions,
the lter may require replacement more often.
(m)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
Owner Checks and Services
These owner checks and services should be
performed at the intervals specied to help ensure
the safety, dependability, and emission control
performance of your vehicle. Your Saturn retailer
can assist you with these checks and services.
Be sure any necessary repairs are completed at
once. Whenever any uids or lubricants are added
to your vehicle, make sure they are the proper
ones, as shown inRecommended Fluids and
Lubricants on page 530.
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At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil
if necessary. SeeEngine Oil on page 423for
further details.
Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 432for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add
the proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make
sure they are inated to the correct pressures.
Do not forget to check the spare tire. See
Ination - Tire Pressure on page 469. Check to
make sure the spare tire is stored securely.
SeeChanging a Flat Tire on page 484.
Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 472.
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At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on page 147.
Do not use the accelerator pedal, and be ready
to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The
vehicle should start only in PARK (P) or
NEUTRAL (N). If the vehicle starts in any
other position, contact your Saturn retailer
for service.
Automatic Transaxle Shift Lock Control
System Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.
2. Firmly apply the parking brake. SeeParking
Brake on page 147.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN,
but do not start the engine. Without applying
the regular brake, try to move the shift
lever out of PARK (P) with normal effort.
If the shift lever moves out of PARK (P),
contact your Saturn retailer for service.
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Ignition Transaxle Lock Check
While parked, and with the parking brake set, try to
turn the ignition to LOCK in each shift lever position.
The ignition should turn to LOCK only when the
shift lever is in PARK (P).
The ignition key should come out only in LOCK.
Contact your Saturn retailer if service is required.
Parking Brake and Automatic Transaxle
Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or others
could be injured and property could be
damaged. Make sure there is room in front
of your vehicle in case it begins to roll.
Be ready to apply the regular brake at once
should the vehicle begin to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding ability:
With the engine running and transaxle in
NEUTRAL (N), slowly remove foot pressure
from the regular brake pedal. Do this until the
vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your Saturn retailer if service is required.
Underbody Flushing Service
At least every spring, use plain water to ush
any corrosive materials from the underbody.
Take care to clean thoroughly any areas where
mud and other debris can collect.
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service,
and the type of services performed in the boxes provided. SeeMaintenance Requirements on page 520.
Any additional information fromOwner Checks and Services on page 526can be added on the following
record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Customer Assistance and Information....... 538
Customer Satisfaction Procedure............... 538
Online Owner Center................................. 541
Customer Assistance for Text
Telephone (TTY) Users.......................... 542
Customer Assistance Offices..................... 542
GM Mobility Reimbursement Program........ 543
Roadside Assistance Program................... 543
Vehicle Data Collection and Event
Data Recorders...................................... 547
Collision Damage Repair........................... 548Reporting Safety Defects............................ 552
Reporting Safety Defects to the
United States Government..................... 552
Reporting Safety Defects to the
Canadian Government............................ 552
Reporting Safety Defects to Saturn............ 552
Service Publications Ordering
Information............................................. 553
Section 7 Customer Assistance Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your retailer and to Saturn. Together we are
committed to providing our customers with
unparalleled service, before, during and after the
purchase of a Saturn vehicle, for total customer
satisfaction. We call this the Saturn Difference.
Normally, any concerns with the sales transaction
or the operation of your vehicle will be resolved
by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer
Assistance Liaison. Any member of the retail
management team has the authority and the desire
to resolve your concerns. Normally, concerns
can be quickly resolved at this level.STEP TWO:Should you need additional
assistance, in the U.S., contact the Saturn
Customer Assistance Center by calling
1-800-553-6000. In Canada, contact the
Saturn Customer Communication Centre at
1-800-263-1999. A Saturn Customer Assistance
Center team member will handle your call and
assist in providing product and warranty
information, the nearest retailer location, roadside
assistance, brochures, literature and discuss any
concerns you may have.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give the
Customer Assistance Representative:
Vehicle Identication Number. This 17-digit
number can be found on the vehicle registration
or title, on the upper driver’s side corner of the
dash, or on your roadside assistance key card.
The name of your selling and servicing retail
facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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