Time SATURN VUE 2004 Owners Manual

(h)Severe service is when the vehicle is mainly driven
under one or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
(i)Drain, ush and rell cooling system. See Engine
Coolant on page 5-28 for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ller neck.
Pressure test the cooling system and pressure cap.
(j)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the uid level checked. Add uid if needed.
(k)Or every 12 months, whichever occurs rst. If you
drive regularly under dusty conditions, the lter may
require replacement more often.
(m)Change the uid the rst time the vehicle is
serviced after 100,000 miles (166 000 km) and
when the vehicle is serviced after each subsequent
50,000 miles (83 000 km).(n)Severe service is when the vehicle is mainly driven
under one or more of these conditions:
In very high temperatures — over 110°F (43°C).
In very low temperatures — under -20°F (-29°C).
When doing frequent trailer towing.
Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure the safety,
dependability and emission control performance of your
vehicle. Your Saturn retailer can assist you with these
checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-14.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-15for further
details.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.
STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.A Saturn Customer Assistance Center team member
will handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
If you wish to write to the Saturn Customer Assistance
Center, our address is:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24
Spring Hill, TN 37174-1500
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In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
When contacting Saturn, please remember that your
concern will likely be resolved at a retailer’s facility.
That is why we suggest you follow Step One rst if
you have a concern.
STEP THREE:Both Saturn and its retailers are
committed to making sure you are completely satised
with your Saturn vehicle. However, if you continue to
remain unsatised after following the procedure outlined
in Steps One and Two, Saturn and its retailers offer the
additional assistance of a neutral party through our
voluntary participation in a mediation/arbitration program
called BBB Auto Line. Canadian owners refer to your
Warranty and Owner Assistance Information booklet,
located in the front cover pocket of your owner’s
handbook, for information on the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The BBB Auto Line Program is an out-of-court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
This program is available at no cost to you, our customer.We ask that you not resort to BBB Auto Line until after
Saturn and its retailers have been given the opportunity
to satisfy your vehicle concerns. However, U.S. residents
may le a claim at any time by contacting your local
Better Business Bureau at 1-800-955-5100.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program by using
the toll-free telephone number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle
age, mileage and other factors. Saturn Corporation
reserves the right to change eligibility limitations and/or
discontinue its participation in this program.
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GM Mobility Program for Persons
with Disabilities
This program, available
to qualied applicants,
can reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).This program can also provide you with free resource
information, such as area driver assessment centers
and mobility equipment installers. The offer is available
for a limited period of time from the date of vehicle
purchase/lease.
For more details, or to determine your vehicle’s
eligibility, see your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users
in Canada may call 1-800-263-3830.
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Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Saturn Roadside Assistance program accessible
from anywhere in Canada or the United States.
Please refer to the Warranty and Owner Assistance
Information book.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles,
has a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for air bag
deployment and, if so equipped, to provide anti-lock
braking and to help the driver control the vehicle
in difficult driving situations. Some information may be
stored during regular operations to facilitate repair
of detected malfunctions; other information is stored only
in a crash or near crash event by computer systems
commonly called event data recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, safety belt usage, air bag readiness, air
bag performance data, and the severity of a collision.
This information has been used to improve vehicle
crash performance and may be used to improve crash
performance of future vehicles and driving safety.
Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
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Owner Publications
Information on how to obtain product bulletins and as
described below is applicable only in the fty U.S. states
and the District of Columbia, and only for cars and
light trucks with a GVWR less than 10,000 pounds
(4 536 kg). Copies of individual bulletins are also at your
participating Saturn retailer. You can ask to see them.
In Canada, information relating to product service
bulletins can be obtained by contacting your Saturn
retailer.
Service Bulletins
Saturn regularly sends its retailers useful service
bulletins about Saturn products. Saturn monitors product
performance in the eld. We then prepare bulletins for
servicing our products better. You can get these
bulletins, too.Bulletins cover various subjects. Some pertain to the
proper use and care of your vehicle. Some describe
costly repairs. Others describe inexpensive repairs
which, if done on time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how to repair a new or
unexpected condition. Others describe a quicker
way to x your vehicle. They can help a technician
service your vehicle better.
Most bulletins apply to conditions affecting a small
number of vehicles. Your Saturn retailer or a qualied
technician may have to determine if a specic
bulletin applies to your vehicle. To order Saturn bulletins,
call Saturn Publications at 1-800-2-SATURN or visit
win.wallace.com/saturn to order on-line.
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Audio System(s) (cont.)
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43
Theft-Deterrent Feature................................3-72
Understanding Radio Reception.....................3-74
XM™ Satellite Radio Antenna System............3-75
Automatic Dimming Mirror Operation..........2-30, 2-32
Automatic Headlamp System............................3-18
Automatic Transaxle........................................2-15
Fluid..........................................................5-25
Operation...................................................2-18
B
Backing Up....................................................4-59
Battery..........................................................5-44
Battery Replacement......................................... 2-6
Battery Run-Down Protection............................3-20
Battery Warning Light......................................3-29
Before Leaving on a Long Trip.........................4-37
Before You Drive............................................3-62
Before You Go Off-Roading..............................4-18
Brake
Parking......................................................2-23
System Warning Light..................................3-30Brake Fluid....................................................5-41
Brake Wear...................................................5-43
Brakes..........................................................5-41
Braking........................................................... 4-7
Braking in Emergencies...................................4-10
Break-In, New Vehicle.....................................2-14
Bulb Replacement...........................................5-53
Center High-Mounted Stoplamp (CHMSL)........5-58
Fog Lamps.................................................5-57
Front Turn Signal and Parking Lamps.............5-56
Halogen Bulbs............................................5-53
Headlamp Aiming........................................5-52
Headlamps.................................................5-53
Replacement Bulbs......................................5-60
Sidemarker Lamps.......................................5-57
Taillamps, Turn Signal, Stoplamps and
Back-up Lamps........................................5-59
Buying New Tires...........................................5-72
C
California Fuel.................................................. 5-6
Canadian Owners................................................ ii
Canadian Roadside Assistance........................... 7-7
Capacities and Specications..........................5-102
Carbon Monoxide...................2-10, 2-27, 4-40, 4-55
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Control of a Vehicle.......................................... 4-7
Coolant
Engine Temperature Gage............................3-34
Engine Temperature Warning Light.................3-33
Heater, Engine............................................2-17
Low Warning Light.......................................3-34
Surge Tank Pressure Cap.............................5-31
Cooling System..............................................5-34
Cruise Control........................................3-11, 3-14
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to Saturn.................. 7-9
Reporting Safety Defects to the Canadian
Government.............................................. 7-9
Reporting Safety Defects to the United
States Government.................................... 7-8
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information......... 7-9
D
Daytime Running Lamps..................................3-17
Daytime Running Lamps Indicator Light.............3-40
Defensive Driving............................................. 4-3Defogging and Defrosting.................................3-22
Delayed Locking............................................... 2-8
Dinghy Towing (All-Wheel Drive and
Front-Wheel Drive with VTi Transaxle)............4-46
Dinghy Towing (Manual or Five-Speed
Automatic Transaxle*)...................................4-47
Disabling the Theft-Deterrent Feature.................3-74
Doing Your Own Service Work........................... 5-4
Dolly Towing (All-Wheel Drive Vehicles)..............4-48
Dolly Towing (Front-Wheel Drive Vehicles)..........4-48
Dome Lamp...................................................3-19
Door
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks............................... 2-9
Driver
Position, Safety Belt.....................................1-15
Seat Height Adjuster...................................... 1-3
Six-Way Power Seat...................................... 1-3
Driver Behavior................................................ 4-2
Driving
At Night.....................................................4-30
City...........................................................4-35
Defensive..................................................... 4-3
Drunken....................................................... 4-4
Environment................................................. 4-2
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If You Are Caught in a Blizzard.........................4-42
If You Do Decide to Pull a Trailer......................4-56
Ignition Positions.............................................2-14
Infants and Young Children, Restraints...............1-31
Ination - Tire Pressure...................................5-69
Instrument Panel
Cluster.......................................................3-26
Overview..................................................... 3-4
Instrument Panel Brightness.............................3-19
Instrument Panel Fuse Block............................5-99
Interior Lamps................................................3-19
J
Jump Starting.................................................5-45
K
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-17
Fog Lamps.................................................5-57
Interior.......................................................3-19Lap-Shoulder Belt...................................1-15, 1-23
LATCH System
Child Restraints...........................................1-40
Securing a Child Restraint Designed for
the LATCH System...................................1-42
Leaving Your Vehicle.......................................2-10
Leaving Your Vehicle With the Engine Running . . . 2-25
Liftgate..........................................................2-10
Liftgate Lamps................................................3-19
Light
Airbag Readiness........................................3-28
Anti-Lock Brake System Warning...................3-31
Battery Warning..........................................3-29
Brake System Warning.................................3-30
Change Engine Oil......................................3-39
Daytime Running Lamps Indicator..................3-40
Engine Coolant Temperature Warning.............3-33
Gate Ajar...................................................3-40
Low Coolant Warning...................................3-34
Low Fuel Warning.......................................3-42
Low Traction...............................................3-33
Malfunction Indicator....................................3-35
Oil Pressure...............................................3-38
Reduced Engine Power................................3-39
Safety Belt Reminder...................................3-28
Security.....................................................3-39
Service Vehicle Soon...................................3-40
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Playing the Single CD Player...........................3-54
Playing the Six-Disc CD Player.........................3-56
Power............................................................. 1-3
Accessory Outlets........................................3-20
Door Locks.................................................. 2-8
Electrical System.........................................5-98
Reduced Engine Light..................................3-39
Windows....................................................2-12
Pretensioners, Safety Belt................................1-28
Programmable Automatic Door Locks.................. 2-9
Q
Questions and Answers About Safety Belts.........1-14
R
Radio Data System (RDS)...............................3-49
Radio Personalization......................................3-62
Radios..........................................................3-42
AM-FM Radio.............................................3-43
Care of Your CD and DVD Player..................3-75
Care of Your CDs and DVDs........................3-75
Radio with CD....................................3-45, 3-49
Setting the Time for Radios with
Radio Data Systems (RDS).......................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43Radios (cont.)
Theft-Deterrent............................................3-72
Understanding Reception..............................3-74
RDS Messages..............................................3-53
Rear Door Security Locks.................................. 2-9
Rear Safety Belt Comfort Guides......................1-25
Rear Seat Entertainment System.......................3-62
Rear Seat Passengers, Safety Belts..................1-23
Rear Window Defogger....................................3-23
Rear Window Wiper/Washer.............................3-10
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-31
Rearview Mirror, Automatic Dimming
with OnStar
®, Compass and
Temperature Display....................................2-29
Rearview Mirrors.............................................2-29
Reclining Seatbacks.......................................... 1-5
Recommended Fluids and Lubricants.................6-14
Recovery Hook...............................................4-45
Recreational Vehicle Towing.............................4-46
Reduced Engine Power Light............................3-39
Remote Control..............................................3-68
Remote Keyless Entry System............................ 2-3
Remote Keyless Entry System, Operation............ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-82
Removing the Spare Tire and Tools...................5-78
Removing the Wheel.......................................5-82
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