tow SATURN VUE HYBRID 2007 Workshop Manual

Fabric/Carpet
Use a vacuum cleaner with a soft brush
attachment frequently to remove dust and loose
dirt. A canister vacuum with a beater bar in
the nozzle may only be used on oor carpet and
carpeted oor mats. For soils, always try to remove
them rst with plain water or club soda. Before
cleaning, gently remove as much of the soil
as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the
paper towel until no more can be removed.
For solid dry soils: remove as much as possible
and then vacuum.
To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently
rub toward the center. Continue cleaning,
using a clean area of the cloth each time it
becomes soiled.4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a
mild soap solution and repeat the cleaning
process that was used with plain water.
If any of the soil remains, a commercial fabric
cleaner or spot lifter may be necessary. When a
commercial upholstery cleaner or spot lifter is to be
used, test a small hidden area for colorfastness
rst. If the locally cleaned area gives any
impression that a ring formation may result, clean
the entire surface.
After the cleaning process has been completed, a
paper towel can be used to blot excess moisture
from the fabric or carpet.
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Washing Your Vehicle
The paint nish on your vehicle provides beauty,
depth of color, gloss retention, and durability.
The best way to preserve your vehicle’s nish is to
keep it clean by washing it often with lukewarm
or cold water.
Do not wash your vehicle in the direct rays of the
sun. Use a car washing soap. Do not use
strong soaps or chemical detergents. Be sure to
rinse the vehicle well, removing all soap residue
completely. You can get approved cleaning
products from your retailer. SeeVehicle
Care/Appearance Materials on page 378.Donot
use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning
agents should be ushed promptly and not allowed
to dry on the surface, or they could stain. Dry the
nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water
spotting.
High pressure car washes may cause water to
enter your vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps
and lenses. Follow instructions underWashing
Your Vehicle on page 374.
Finish Care
Occasional waxing or mild polishing of your
vehicle by hand may be necessary to remove
residue from the paint nish. You can get approved
cleaning products from your Saturn retailer. See
Vehicle Care/Appearance Materials on page 378.
Your vehicle has a basecoat/clearcoat paint
nish. The clearcoat gives more depth and gloss
to the colored basecoat. Always use waxes
and polishes that are non-abrasive and made for a
basecoat/clearcoat paint nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
nish may damage it. Use only non-abrasive
waxes and polishes that are made for a
basecoat/clearcoat paint nish on your vehicle.
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Aluminum Wheels
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or
cleaners that contain acid on aluminum or
chrome-plated wheels, you could damage the
surface of the wheel(s). The repairs would
not be covered by your warranty. Use only
Saturn-approved cleaners on aluminum
or chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean
towel. A wax may then be applied.
Notice:Using chrome polish on aluminum
wheels could damage the wheels. The repairs
would not be covered by your warranty.
Use chrome polish on chrome wheels only.
The surface of these wheels is similar to the
painted surface of the vehicle. Do not use strong
soaps, chemicals, abrasive polishes, abrasive
cleaners, cleaners with acid, or abrasive cleaning
brushes on them because the surface could
be damaged. Do not use chrome polish on
aluminum wheels.Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide
tire cleaning brushes, you could damage
the aluminum or chrome-plated wheels.
The repairs would not be covered by your
warranty. Never drive a vehicle equipped with
aluminum or chrome-plated wheels through
an automatic car wash that uses silicone
carbide tire cleaning brushes.
Do not take the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes. These brushes can also damage
the surface of these wheels.
Tires
To clean the tires, use a stiff brush with tire
cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the
paint nish and/or tires. When applying a tire
dressing, always wipe off any overspray
from all painted surfaces on your vehicle.
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(h)Severe service is when the vehicle is mainly
driven under one or more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C)
or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, ush, and rell cooling system.
This service can be complex; you should have
your retailer perform this service. See Engine
Coolant on page 306 for what to use. Inspect
hoses. Clean radiator, condenser, pressure cap,
and ller neck. Pressure test the cooling
system and pressure cap.
(j)A uid loss in any vehicle system could indicate
a problem. Have the system inspected and
repaired and the uid level checked. Add uid if
needed.(k)Or every 12 months, whichever occurs rst. If
you drive regularly under dusty conditions, the
lter may require replacement more often.
(l)If you drive regularly under dusty conditions,
inspect the lter at each engine oil change.
(m)Visually inspect belt for fraying, excessive
cracks, or obvious damage. Replace belt if
necessary.
Owner Checks and Services
These owner checks and services should be
performed at the intervals specied to help ensure
the safety, dependability, and emission control
performance of your vehicle. Your Saturn retailer
can assist you with these checks and services.
Be sure any necessary repairs are completed at
once. Whenever any uids or lubricants are added
to your vehicle, make sure they are the proper
ones, as shown inRecommended Fluids and
Lubricants on page 401.
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GM Mobility Reimbursement
Program
This program, available to qualied applicants,
can reimburse you up to $1,000 toward eligible
aftermarket driver or passenger adaptive
equipment you may require for your vehicle such
as hand controls, wheelchair/scooter lifts, etc.
The offer is available for a limited period of time
from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the
Saturn Customer Assistance Center at
1-800-553-6000. Text telephone (TTY) users,
call 1-800-833-6000.In Canada, customers may call the Saturn
Customer Communication Centre at
1-800-263-1999. TTY users in Canada may
call 1-800-263-3830.
Roadside Assistance Program
For vehicles purchased in the U.S. call
1-800-553-6000 (TTY: 1-800-833-6000).
For vehicles purchased in Canada call
1-800-268-6800.
Service available 24 hours a day, 365 days a year
As the proud owner of a new Saturn vehicle, you
are automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
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The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the U.S. and 10 litres
in Canada). Service to provide diesel may be
restricted. For safety reasons, propane
and other alternative fuels will not be provided
through this service.
Lock-out Service:To ensure security, the
driver must present the vehicle registration
and personal ID before lock-out service
is provided. Lock-out service will be covered
at no charge if you are unable to gain
entry into your vehicle. If you vehicle will not
start, Roadside Assistance will arrange to have
your vehicle towed to the nearest authorized
retailer. In the U.S., replacement keys made at
the customer’s expense will be delivered
within 10 miles.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest Saturn retailer
for warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance provided when the vehicle is mired
in sand, mud, or snow.
Flat Tire Change:If your vehicle has a spare
time, installation of that tire, in good condition,
will be covered at no charge. The customer
is responsible for the repair or replacement of
the tire if not covered by a warrantable
failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
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For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Odometer reading, Vehicle Identication
Number (VIN) and delivery date of the vehicle
Description of the problem
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember we are only
a phone call away. Saturn Roadside Assistance:
1-800-553-6000; text telephone (TTY) users,
call1-800-833-6000. Canadian customers
call1-800-268-6800.Saturn and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Saturn and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Assistance program
at any time without notication.Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial or Federal
law, and mounting, dismounting or changing
of snow tires, chains or other traction devices.
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If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident
until all matters have been taken care of.
Move your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 413for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee.
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In some states/provinces with “no fault”
insurance laws, a report may not be necessary.
This is especially true if there are no injuries
and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a Saturn
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be originalequipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle is
leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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Power (cont.)
Reduced Engine Light.............................. 178
Seat.......................................................... 10
Windows.................................................. 108
Pretensioners, Safety Belt............................. 43
Programmable Automatic Door Locks.......... 104
Q
Questions and Answers About
Safety Belts............................................... 25
R
Radios........................................................ 184
Care of Your CD and DVD Player............ 229
Care of Your CDs and DVDs................... 229
Radio with CD................................188, 195
Radio with CD and DVD.......................... 205
Setting the Time...................................... 186
Understanding Reception......................... 228
Rear Door Security Locks........................... 105
Rear Safety Belt Comfort Guides.................. 40
Rear Seat Entertainment System................. 214
Rear Seat Passengers, Safety Belts.............. 37Rear Windshield Washer/Wiper.................... 148
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature
Display..................................................... 127
Reclining Seatbacks, Manual......................... 12
Recommended Fluids and Lubricants.......... 401
Recovery Hook............................................ 262
Recreational Vehicle Towing........................ 270
Reduced Engine Power Light...................... 178
Regenerative Braking.................................. 121
Remote Keyless Entry (RKE) System............ 99
Remote Keyless Entry (RKE) System,
Operation................................................. 100
Replacement Bulbs..................................... 337
Reporting Safety Defects
Canadian Government............................. 422
Saturn...................................................... 423
United States Government....................... 422
Restraint System Check
Checking the Restraint Systems................. 94
Replacing Restraint System Parts
After a Crash......................................... 95
Right Front Passenger Position,
Safety Belts............................................... 36
Roadside
Assistance Program................................. 413
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