dead battery SATURN VUE HYBRID 2009 Owners Manual

Page 252 of 346

9. Now connect the black
negative (−) cable to the
negative (−) terminal of the good
battery. Use a remote negative (−)
terminal if the vehicle has one. Do
not let the other end touch
anything until the next step. The
other end of the negative (−)
cable does not go to the dead
battery. It goes to your vehicle’s
remote negative (−) terminal. The
electrical connection is just as
good there, and the chance of
sparks getting back to the battery
is much less.
10. Try to start the hybrid vehicle.
Notice:If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do not
touch each other or other metal.A. Heavy, Unpainted Metal Engine
Part or Remote Negative (−)
Terminal
B. Good Battery or Remote
Positive (+) and Remote
Negative (−) Terminals
C. Dead Battery or Remote
Positive (+) TerminalTo disconnect the jumper cables
from both vehicles, do the following:
1. Disconnect the black negative (−)
cable from the vehicle that had
the dead battery.
2. Disconnect the black negative (−)
cable from the vehicle with the
good battery.
3. Disconnect the red positive (+)
cable from the vehicle with the
good battery.
4. Disconnect the red positive (+)
cable from the other vehicle.
5. Close the remote positive
junction box cover. Jumper Cable Removal
5-32 Service and Appearance Care
ProCarManuals.com

Page 324 of 346

Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to anowner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®. For security
reasons, the driver must
present identication before this
service is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated. It
is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
7-6 Customer Assistance Information
ProCarManuals.com