SMART FORTWO COUPE ELECTRIC DRIVE 2014 User Guide

Power assistance
.......................... 147
Power gauge .................................. 81
Power outlet ................................. 110
Power washer ................................ 156
Practical hints Display message s..................... 161
Flat tire ................................. 187
Fuses ..................................... 205
Jump starting .......................... 200
Replacing bulbs ....................... 179
Replacing transmitter battery ....178
Replacing wiper blades .............185
Towing ................................... 203
Unlocking/locking manually .......177
Warning and indicator
lamps ............................... 166, 175
What to do if ............................ 166
Where will I find... ?................. 160
Problems with your vehicle ..............18
Product information .......................13
Production options weight ..............145
PSI (air pressure unit) ...................145 R
Radio .......................................... 95
Radio transmitters ........................ 152
Rain-light sensor .......................... 69
READY indicator ............................ 87
Rear lamps Overview ................................ 181
Rear window defroster ...................103
Rear window wiper/washer ...............70
Replacing wiper blade ..............185
Recommended tire inflation pres-
sure ..................................... 128, 145
Remote control see Key
Replacing bulbs ............................ 179
Reporting safety defects ..................18
Restraint systems see Occupant safety
Rims ..................................... 145, 216
Roadside Assistance .......................15
Roof see Soft top system S
Safety Driving safety systems ...............46
Occupant safety ......................... 30
Reporting defects ......................18
Safety belts
see Seat belts
Saving energy .............................. 149
Seat belt force limiter .................... 33
Seat belts ..................................... 31
Children in the vehicle ..............42
Fastening ................................ 62
Proper use of ............................ 31
Safety guidelines ......................35
Safety notes .............................. 31
Telltale ................................. 168
Seat heating ................................. 60
Seating capacity .......................... 134
Seats ........................................... 58
Adjustment ............................... 58
Armrest ................................... 59
Heating ................................... 60
Passenger seat .......................... 59
Self-test
OCS (Occupant Classification
System) ................................... 42
SRS ......................................... 30
Service
see Maintenance
Service, parts .............................. 212
Service and warranty Booklet .................................. 212
Service flap ................................. 123
Service life (tires) .......................137
Setting the departure time (Control
system) ........................................ 90
Setting the maximum charge current
(Control system) ............................. 92
Side marker lamps ......................... 180
Sidewall (tires) ............................ 145
Side windows Operation ................................ 75
Signs and labels ........................... 214
smart surround sound system .............97
Snow chains ................................. 146 Index
9

Snow tires
see Winter tires
Soft top system .............................. 70
Cleaning the soft top fabric .......157
Locking rear soft top manually ....178
Mounting the side rails ..............74
Opening and closing the rear
soft top ............................... 56, 72
Opening and closing the
retractable soft top ...............55, 71
Removing the side rails ..............73
Storing the side rails ................74
Sound package ............................... 97
SRS (Supplemental Restraint Sys-
tem)
Indicator lamp ........................ 169
Standing water, driving through ......152
Starter switch positions ..................57
Starting the engine ........................76
Steering wheel paddle shifters .........79
Storage compartments ....................106
Coin holder ............................. 106
Door pockets ........................... 106
Drawer ................................... 107
Glove box ................................ 106
in the tailgate ......................... 107
Parcel nets ............................. 107
Storage tray in center console ....107
Storage trays next to steering
wheel ..................................... 106
Storing tires ............................... 138
Sun screen ................................... 109
Sun visors ................................... 109T
Tailgate Closing ............................... 55, 57
Opening .............................. 54, 56
Tail lamps ................................... 181
Technical data Brake fluid ............................. 218
Coolant .................................. 219
Dimensions and weights .............215
Identification labels ................214
Rims and tires ......................... 216Service fluids and capacities
.....217
Windshield/rear window washer
system ................................... 218
Temperature
Coolant .................................. 152
Interior temperature ................101
Outside ................................... 87
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags .............38
Tightening torque Wheels ................................... 139
TIN (Tire Identification Num-
ber) ...................................... 142, 145
Tire and Loading Information plac-
ard ............................................ 133
Tire and loading terminology ..........143
Tire Identification Number see TIN
Tire inflation pressure
Checking ................................ 130
Important notes on ....................129
Placard on driver’s door B-pil-
lar ........................................ 133
Tire labeling ............................... 139
Tire load rating ........................... 145
Tire ply composition and material
used ........................................... 145
Tire Pressure Monitoring System
(TPMS) ........................................ 131
Tire repair kit ....................... 160, 187
Tires .................................... 127, 216
Air pressure ........................... 128
Care and maintenance ................137
Cleaning ................................ 138
Direction of rotation, spinning ..137
Driving instructions ................150
Flat tire ................................. 187
Important notes on tire infla-
tion pressure .......................... 129
Inflation pressure ....................130
Information placard .................133
Inspection .............................. 137
Labeling ................................ 139
Load rating ............................. 145
Ply composition and material
used ...................................... 14510
Index

Problems under-/overinflation
...130
Retreads ................................. 127
Rims and tires (technical data) ...216
Rotation ................................. 139
Service life ............................ 137
Sizes ..................................... 216
Snow chains ............................ 146
Speed rating ................ 141, 145, 151
Storing .................................. 138
Temperature ...................... 130, 139
Terminology ............................ 143
Tire Identification Number ..142, 145
Tire Pressure Monitoring Sys-
tem (TPMS) .............................. 131
Traction ..................... 138, 145, 150
Tread ..................................... 145
Tread depth ....................... 137, 146
Treadwear indicators ..........137, 146
Vehicle maximum load on ...........146
Wheel change ........................... 195
Winter tires ...................... 146, 216
Tire speed rating ....................141, 145
Top tether see Children in the vehicle
Total load limit ........................... 145
Tow-away alarm ............................. 49
Towing ....................................... 203
Traction ................................ 145, 150
Transmission Driving tips ............................. 81
Hill-start assist system ..............81
Shifting procedure ....................79
Transmission position indicator ......84
Transmitting power values ..............213
Traveling abroad .......................... 153
Tread (tires) ................................ 145
Tread depth (tires) ..................137, 146
Treadwear indicators (tires) .....137, 146
Turning off the engine ....................79
Turn signal lamps ......................... 180
Turn signals ................................. 66
Indicator lamps ....................... 172 U
Uniform Tire Quality Grading
Standards .............................. 138, 146
Unlocking the vehicle .....................52
Manually ................................. 177
USB socket .................................... 96 V
Vehicle Bulbs ..................................... 179
Care ...................................... 153
Identification Number (VIN) .......215
Locking/unlockin g.................... 52
Modifications and alterations,
Operating safety ....................... 16
Towing ................................... 203
Unlocking/locking manually .......177
Vehicle Homepage
Data protection ........................ 121
Functions ............................... 121
General information .................120
Internet connection ..................122
Personal area .......................... 121
Vehicle Identification Number
(VIN) .......................................... 215
Vehicle lighting ........................... .64
Vehicle loading Instructions ............................ 108
Load limit .............................. 135
Roof rack ................................ 108
Terminology ............................ 143
Vehicle maximum load on the tire ....146
Vehicle specification ...................215
Vehicle washing see Vehicle care W
Warning signals Brake pads .............................. 177
Door ...................................... 176
Lighting ................................. 176
Parking .................................. 177
Parking brake .......................... 176
Seat belt reminder system ....168, 176
Warranty coverage ......................... 212 Index
11

Warranty information
......................13
Washer fluid Mixing ratio ........................... 218
Refilling ................................ 126
Wiping .................................... 70
Washer jet nozzles ......................... 187
Washing the vehicle ......................153
Wheel change ............................... 195
Wheels, sizes ............................... 216
Wheels, Tires and .......................... 127
Where will I find...? Tire repair kit ........................ 160
Window curtain air bags ..................38
Windshield Washer fluid ....................... 70, 218
Wipers .................................... 69
Windshield wipers .......................... 69
Adjusting washer jet nozzles .......1 87
Rain-light sensor ..................... .69
Replacing wiper blades .............185
Winter driving
Driving instructions ................. 151
Snow chains ............................ 146
Tires ..................................... 146
Winter tires ........................... 146, 21612
Index

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special suit-
ability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electric drive
smart center. Due to the technical require-
ments of the smart fortwo electric drive
and its high-voltage power systems, the
vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not cov-
ered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your author-
ized electric drive smart center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and descrip-
tions in this Operator’s Manual might dif-
fer from your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are impor-
tant documents and should be kept with the
vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only) con-
tains detailed information about the war-
ranties covering your smart, including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only)
R Emission System Warranty
R Emission Performance Warranty >> Introduction.
13

R
Corrosion Warranty
R California, Connecticut, Maine, Massa-
chusetts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control
System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart automo-
biles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA LLC and/or its author-
ized repair or service facilities fail to
fix one or more substantial defects or mal-
functions in the vehicle that are covered
by its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs:
(1) the same substantial defect or mal- function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that
defect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA LLC in writing of the need for its
repair,
(2) the same substantial defect or mal- function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than 30 cal-
endar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed mainte-
nance schedule. Failure to do so may render
your vehicle unsafe, it may affect the dura-
bility of the vehicle, and it may otherwise
void the limited, express warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to 14
>> Introduction.

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long dis-
tance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Road-
side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized elec-
tric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized techni-
cian and tow service provider.
For additional information refer to the
smart Roadside Assistance Program bro-
chure (USA) or the Warranty Booklet (Can-
ada) in your vehicle literature portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address infor-
mation with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all lit-
erature with the vehicle to make it avail-
able to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. >> Introduction.
15

Operating safety
G
WARNING
Some safety systems only function while the
drive system is switched on. You should
therefore never switch off the drive system
while driving. G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized electric drive smart
center for repairs or modifications to
electronic components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the vehi-
cle. G
WARNING
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning flash-
ers, carefully slow down, and drive with
caution to an area which is a safe distance
from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized electric drive smart center or
other maintenance or repair facility that
is qualified to work on smart electric vehi-
cles for further inspection or repairs. G
WARNING
A vehicle with an electric motor produces
significantly lower noise levels than a
vehicle with a combustion engine. Other
motorists or pedestrians, especially those
who are visually or hearing impaired, may
be unable to hear your vehicle while it is
in motion. This is particularly true when
driving at lower speeds and during parking
maneuvers. At all times, it is the respon-
sibility of the driver to be aware of their
surroundings, especially in these low
speed situations. Otherwise other road
users could be seriously or fatally injured.
Vehicles equipped with an Acoustic Vehi-
cle Indication* emit a certain noise. Thus,
your vehicle will be better noticed by other
road users at low speeds (Y page 48). Danger of electric shock
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cables are orange‑colored.
G
WARNING
Due to the high-voltage technology, elec-
trical leads under high voltage are instal-
led in the vehicle. For this reason, work on
the vehicle may only be carried out by spe-
cially trained technicians.
For safety reasons, smart recommends all
work to be carried out by a smart service 16
>> Introduction. * optional

partner which is qualified for smart elec-
tric drive.
Particular care should be taken involving
all areas which are in the vicinity of high
voltage parts, e.g. parts in the engine com-
partment. Orange-colored cables and their
respective sockets carry high voltage and
must not be damaged.
Serious injury or death can result if you:
R remove the covers of components which
are labeled with a warning sticker.
R handle components of the high-voltage
vehicle electrical system.
R open the housing.
R disconnect plug connectors.
R come into contact with components or
orange-colored cables of the high-volt-
age vehicle electrical system following
an accident.
R come into contact with orange-colored
cables or their damaged plug connectors.
R come into contact with damaged compo-
nents of the high-voltage vehicle elec-
trical system.
Have the damaged orange-colored cables or
their damaged plug connectors replaced
immediately at an authorized electric
drive smart center. The service partner
must have the required knowledge and tools
to carry out the necessary work. For safety
reasons, smart recommends using a smart
center which is qualified for smart elec-
tric drive. Particularly for safety-rele-
vant work and work on safety-relevant vehi-
cle systems, servicing by an authorized
electric drive smart center is essential.
Do not remove the high-voltage battery of
the high-voltage vehicle electrical sys-
tem. Have the required work carried out by
an authorized electric drive smart center.
smart recommends that you use an author-
ized electric drive smart center. G
WARNING
The high‑voltage battery of the drive sys-
tem is located under the vehicle’s under-
body. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle.
When you carry out common works like
replacing bulbs or checking coolant level,
make sure that
R the ignition is switched off
R the charging cable for the high-voltage
battery is disconnected. Automatic switch-off of the high-volt-
age system
The high-voltage system will be automati-
cally switched off, in the event:
R of an accident in which the restraint
systems are triggered
R of a short circuit in the high-voltage
system is detected
R that an electric connection in the high-
voltage system has been disconnected
This helps to avoid that you get in contact
with high-voltage. High-voltage battery
G
WARNING
The high‑voltage battery of the drive sys-
tem is located under the vehicle’s under-
body. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under >> Introduction.
17 Z

the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle. High-voltage disconnect device
Your vehicle is equipped with a high-volt-
age disconnect device 0043to disable the
vehicle’s high-voltage system.
! The high-voltage system must only be
switched off at vehicle standstill by
specially trained service engineers.
Otherwise the high-voltage system may
be damaged. Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following informa-
tion and rules:
R the safety precautions in this manual
R the “Technical data” section in this man-
ual
R traffic rules and regulations
R motor vehicle laws and safety standards G
WARNING
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly
instructed to do so by information on the
label itself. Removal of any of these labels may cause you and others to be unaware of
certain risks which may result in an acci-
dent and/or personal injury. Problems with your vehicle
If you should experience a problem with
your vehicle, particularly one that you
believe may affect its safe operation, we
urge you to immediately contact an author-
ized electric drive smart center to have the
problem diagnosed and corrected if
required. Do not drive the vehicle if you
believe it may not be safely operated. If the
matter is not handled to your satisfaction,
please discuss the problem with the smart
center management, or if necessary contact
us at one of the following addresses:
In the USA:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645
In Canada:
Customer Relations Department
98 Vanderhoof Avenue
Mercedes-Benz Canada, Inc.
Toronto, Ontario, M4G 4C9 Reporting safety defects
For the USA only: The following text is pub-
lished as required of manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the National Traffic
and Motor Vehicle Safety Act of 1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds 18
>> Introduction.