SUBARU CROSSTREK 2021 Getting Started Guide

SAFETY AND SECURITY OVERVIEW
STARLINK®Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced
Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine
Start with Climate Control, and so much more.
With the SUBARU STARLINK
®system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK®experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK®call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if
subscribed).*
• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button if displayed on the Touchscreen.
Head towww.Subaru.com/STARLINKto see all the SUBARU
STARLINK
®subscription services and packages.
* Access to STARLINK®Safety and Security services requires an active
STARLINK®subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual transmission.
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ENROLLMENT
To enroll in SUBARU STARLINK®and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK
®Safety Plus, STARLINK®Security Plus and STARLINK®Concierge
subscription.
Your retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account onwww.mysubaru.com.
Enrollment in SUBARU STARLINK
®can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru retailer or by calling a STARLINK®Customer Care
Representative at:1-855-753-2495
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it
to complete this step. After the enrollment process, you will learn more about the features
in detail at MySubaru.com.
MYSUBARU INTEGRATION
The connection between you and your Subaru has never been simpler, and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best ways to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK
®Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Destination to Vehicle
• Service History
• Support Resources
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
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SUBARU STARLINK®WI-FI HOTSPOT
SUBARU STARLINK®in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to
music, your family won’t miss a beat with SUBARU STARLINK
®
in-vehicle Wi-Fi Hotspot. Set up is quick and easy and you don’t
need a SUBARU STARLINK®subscription to use it.
For more information on a subscription and step by step
enrollment instructions, please refer to page 108 or visit:
https://www.att.com/plans/connected-car/subaru.html
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SETTINGS AND UPDATES OVERVIEW
Many settings can be customized for different features in your Subaru. In this section you
will find examples and instructions for some of the settings you can tailor to fit your
preferences, as well as ways to keep your system updated.
Connect to Home Wi-Fi
Connecting to your Wi-Fi network can allow
you to update the software and maps. To
connect to Wi-Fi, first go to the “Settings”
screen, select “General”, and then select
“Wi-Fi Settings”.
For step by step instructions on connecting to Wi-Fi, please refer to page 106 or your
STARLINK®Owner’s Manual.
Performing Software Updates
Software updates provide enhancements to the system such as new features, added
security, and upgraded functions.
You can ask your preferred Subaru retailer to update the system software. For the 8.0-inch
Multimedia Plus and the 8.0-inch Multimedia Navigation systems, the system software can
be updated via a Wi-Fi network or using the aha application on your smartphone
(depending on your smartphone communication and transfer speed). The update process
involves downloading and installing the software update.
NOTE: System functionality will be restricted during installation.
For step-by-step instructions and more information, please refer to page 116 or your
STARLINK®Owner’s Manual.
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SOUND
To change the sound settings, press the “Home” button, then select “Settings”, and then
select “Sound”. Choose the setting you want to change.
SETTING FUNCTION
EQ and Sound Position Select to set sound settings.
Surround Select to turn the surround on/off.
Entertainment Volume Select to set audio volume.
Aux Volume Gain Select to set AUX volume gain.
Microphone Volume Select to adjust the mic sensitivity. This adjusts the
speaker’s voice during hands-free communication.
Navigation Volume Select to set the navigation prompt volume.
(Navigation-equipped vehicles only).
Phone Volume Select to adjust the default volume of the other party’s
voice.
Ringtone Volume Select to adjust the ringtone volume.
Speech/VR Volume Select to set the voice recognition prompts volume.
Alert Sounds Select to turn the Alert Sound on/off for traffic,
weather, or SXM game information updates.
Beep Sounds Select to turn the sound beeps on/off.
Speed Volume Select to set the speed volume. The system adjusts to
the optimum volume and tone quality according to
vehicle speed to compensate for increased vehicle
noise.
PHONE
This system supports Bluetooth®, a wireless data system. The hands-free system lets you
make and receive calls without taking your hands off the steering wheel.
In the settings menu, you will be able to change the microphone volume, ringtone, and
phone volume.
From the Home Screen, select "Settings", then "Phone" to access the available phone
settings.
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73

MAPS/NAVIGATION
There are many programmable map/navigation features that can be customized. These
settings are located under the "Settings" menu and then "Navigation". Listed in the table
below are some common settings you can customize for your convenience.
SETTING FUNCTION
Route Setting Allows you to select Fastest, Shortest or Economic.
Avoid Allows you to avoid things like highways, tolls, ferries,
carpool lanes and unpaved roads.
Map Display Allows you to change the brightness by selecting auto,
day or night.
Save as Home Allows you to input your home address.
Save as Work Allows you to input your work address.
POI Icons Allows you to turn the icons on/off.
Arrival Time Allows you to select either 12 hour time or 24 hour
(military) time.
Auto Zoom Allows you to turn on/off.
Rest Stop Guidance Function Allows you to turn on/off.
Low Fuel Warning Allows you to turn on/off.
Checking for Map Updates
You can update the maps to the latest information. The maps should be checked and
updated regularly for the best possible navigation experience.
At subaru-maps.com, you can update the entire USA map at once via USB. The maps can
also be updated over the air. When updating over the air, you can update eight regions at a
time. This allows you to update your home state without having to download the entire
map program for the United States. This option is great if you normally stay in your home
state and/or surrounding states.
Updating Maps Over-the-Air
To update your maps over the air, first Connect to a Wi-Fi network (see page 106). Map
updates can be found by selecting “Settings”, then “Navigation” on the Touchscreen.
For more step by step directions for updating your maps through Wi-Fi, please refer to
page 114.
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Updating Maps Using Your PC/MAC
Maps can also be updated using a USB memory device, which will
allow the entire map program to be updated at one time. This is a
great option if you are going to take a cross-country trip and your
maps have not been updated in a while.
To update the map using a USB memory device, start by going to
www.subaru-maps.com
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CLOCK
The clock can be set manually or automatically. When set to “Auto”, the clock
automatically adjusts when a Bluetooth®connected phone is paired (vehicles without
navigation), or through the GPS signal (vehicles with navigation system).
Manually
Use the STARLINK®Touchscreen to set the clock:
1Press the “Home” button.
2Select “Settings”.
3Select “Vehicle”.
4Select “Time/Date”.
5Select “Mode”.
6Select “Manual”.
7Now adjust the time and date using the “+” and
“-” buttons. Select the check mark when finished.
For black-and-white Multi-Function Display
(MFD), use the “+” and “-” buttons next to the
clock.
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Automatically
To set the clock automatically, the “Auto” mode must be selected in the clock adjustment
setting. To set the clock:
1Press the “Home” button.
2Select “Settings”.
3Select “Vehicle”.
4Select “Time/Date”.
5Select “Mode”.
6Select “Auto”. Select the check mark when
finished.
The clock automatically adjusts as follows:
• Systems with Navigation: Automatically adjusts the
clock when a GPS signal is available.
• Systems without Navigation: Automatically adjusts
the clock when a phone is paired and connected via
Bluetooth
®. “Phonebook Download” must be enabled in the Phone Settings.
For step-by-step procedure to pair a phone to the SUBARU STARLINK
®Touchscreen, see
page 94 for Android devices or page 98 for Apple devices.
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EYESIGHT®OVERVIEW
Your Subaru features a variety of safety
systems that are the culmination of everything
Subaru Engineers know about safety. These
systems are referred to as “Driver Assist
Technologies” and add confidence to every
trip you and your passengers take. Working
together, these systems provide enhanced
awareness, safety, and convenience in front,
to the sides, and behind your Subaru. Subaru
Driver Assist Technologies include:
• EyeSight
®Driver Assist Technology
• Rear-Vision Camera
• Pre-Collision Braking
• Blind-Spot Detection (BSD)
• Rear Cross-Traffic Alert (RCTA)
• Reverse Automatic Braking (RAB)
• High Beam Assist (HBA)
• Lane Departure Prevention
• Steering Responsive Headlights (SRH)
OPERATION
EyeSight®is a driver assist technology that
uses dual color cameras to serve as an extra
pair of eyes on the road ahead to identify
vehicles in front, pedestrians, traffic lanes, or
other objects. If need be, the EyeSight
®
system can apply the brakes and/or reduce
engine power to help avoid or reduce the
severity of a collision. During these events, the
system will provide audible and visual alerts to
assist you in making decisions.
Since the characteristics and limitations of the
EyeSight
®color cameras are similar to
humans, it is important that the cameras,
windshield, and area in front of the cameras
are treated with special care. Please refer to
“Care and Limitations” on page 90 for more
details.
EyeSight Cameras (inside)
EyeSight Cameras (outside)
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