sensor TESLA MODEL 3 2022 Owner´s Manual
Page 105 of 248
NOTE: Depending on market region, vehicle
configuration, options purchased, and software version,
your vehicle may not be equipped with Summon, or the
feature may not operate exactly as described.
Summon allows you to automatically park and retrieve
Model 3 while you are standing outside the vehicle.
Summon uses data from the ultrasonic sensors to move
Model 3 forward and reverse up to 39 feet (12 meters) in,
or out of, a parking space.
To move Model 3 a longer distance while steering
around objects, you can use Smart Summon
(if
equipped) and your mobile phone. Smart Summon
allows your vehicle to
find you (or you can send your
vehicle to a chosen location). See
Smart Summon on
page 106.
CAUTION: Ensure all cameras and sensors are
clean. Dirty cameras and sensors, as well as
environmental conditions such as rain and faded
lane markings, can affect Autopilot performance.
WARNING: Summon is designed and intended for
use only on parking lots and driveways on private
property where the surrounding area is familiar
and predictable.
WARNING: Summon is a BETA feature. You must
continually monitor the vehicle and its
surroundings and stay prepared to take immediate
action at any time. It is the driver
Page 169 of 248
Cleaning the Exterior
To prevent damage to the paint, immediately remove
corrosive substances (bird droppings, tree resin, dead insects, tar spots, road salt, industrial fallout, etc.). Do not wait until
Model 3 is due for a complete wash. If
necessary, use denatured alcohol to remove tar spots
and stubborn grease stains, then immediately wash the area with water and a mild, non-detergent soap to remove the alcohol.
Keep the exterior cameras free of dirt, condensation, or obstructions. These substances can cause unclear pictures or Autopilot and safety features to stop working (see
Cleaning a Camera on page 167).
Follow these steps when washing the exterior of Model
3:
1.
Rinse Thoroughly
Before washing, flush grime and grit from the vehicle
using a hose. Flush away accumulations of mud in areas where debris easily collects (such as wheel wells and panel seams). If salt has been used on the highways (such as during winter months), thoroughly
rinse all traces of road salt from the underside of the
vehicle, wheel wells, and brakes.
2.
Hand Wash
Hand wash Model 3 using a clean soft cloth and cold
or lukewarm water containing a mild, high-quality car shampoo.
CAUTION: Some cleaners and car shampoos
contain chemicals that can cause damage or
discoloration, especially to plastic trim pieces,
lamps, or camera lenses. For example, some car
cleaning formulas contain hydroxide or other
highly alkaline or caustic ingredients that can
damage exterior components. Damage or
discoloration resulting from cleaning products
is not covered by the warranty.
3.
Rinse with Clean Water
After washing, rinse with clean water to prevent soap from drying on the surfaces.
4.
Dry Thoroughly and Clean Exterior Glass
After washing and rinsing, dry thoroughly with a chamois. If necessary, dry the brakes by going on a
short drive and applying the brakes multiple times.
Clean windows and mirrors using an automotive glass cleaner. Do not scrape, or use any abrasive cleaning
fluid on glass or mirrored surfaces.
Car Wash Mode
When taking Model 3 to a car wash, Car Wash Mode
closes all windows, locks the charge port door, and disables windshield wipers, Sentry Mode, walk-away door locking, and parking sensor chimes. To enable, touch
Controls > Service > Car Wash Mode. Your vehicle
must be in Park and not actively charging.
If using an automatic car wash, Enable Free Roll keeps
your vehicle in Neutral and prevents
Model 3 from
applying the Parking brake if you leave the driver
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This is often a temporary issue that will clear up when condensation evaporates or a particular environmental
condition is no longer present.
If the alert does not clear by the end of your drive, inspect and clean the front camera area at the top center of the
windshield before your next planned drive. Check the camera surface for condensation, dirt, or other debris and
attempt to clear any obstruction. See the
About Autopilot on page 78 sections “How It Works” and “Cleaning
Cameras and Sensors” for more on front camera location and tips for careful cleaning.
Although condensation on the inside of the front camera enclosure cannot be wiped clean, you can usually clear it
quicker by following these steps:
1.
Pre-condition the cabin with the temperature set to High and A/C turned ON.
2.
Turn on the front windshield defroster.
Once all front cameras regain adequate visibility, the alert will clear and both Traffic-Aware Cruise Control and
Autosteer should again be available.
If this alert persists throughout subsequent drives but no front camera obstruction is visible, schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
(APP_w224)
Cruise control unavailable
Continue driving to allow cameras to calibrate
Traffic-Aware Cruise Control and Autosteer are unavailable because the cameras on your vehicle are not fully
calibrated. Continue to your destination. Your vehicle is OK to drive.
Traffic-Aware Cruise Control and Autosteer will remain unavailable until camera calibration is complete.
Your vehicle must maneuver with great precision when features like Traffic-Aware Cruise Control and Autosteer are
active. Before these features can be used for the
first time, the cameras must complete an initial self-calibration.
Occasionally, one or more cameras can become uncalibrated.
For your convenience, a calibration progress indicator is displayed on the touchscreen. Calibration typically completes after your vehicle has driven 20-25 miles (32-40 km), but the distance varies depending on road and
environmental conditions. For example, driving on a straight road with highly visible lane markings helps the cameras calibrate quicker.
See Drive to Calibrate Cameras on page 79 for more information.
When calibration is complete, Traffic-Aware Cruise Control and Autosteer should be available.
If the alert persists and camera calibration has not completed after your vehicle has driven 100 miles (160 km) or
more, or
Traffic-Aware Cruise Control and Autosteer remain unavailable despite successful camera calibration,
schedule service at your earliest convenience. Your vehicle is OK to drive in the meantime.
(APP_w304)
Camera blocked or blinded
Clean camera or wait for it to regain visibility
One or more of the vehicle cameras is blocked or blinded due to external conditions. When the cameras cannot
provide accurate visual information, some or all Autopilot features may be temporarily unavailable.
Cameras can be blocked or blinded due to many factors, including:
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Continue to your destination. Your vehicle is OK to drive.
This is often a temporary issue that will be resolved when condensation evaporates or a particular environmental
condition is no longer present.
If the alert does not clear by the time you reach your destination, check camera surfaces for condensation, dirt, or
other debris.
For camera locations, see About Autopilot on page 78.
Clean the cameras as necessary before your next planned drive. For recommended cleaning procedures, see
Cleaning Cameras and Sensors on page 80.
If you continue to see this alert after cleaning the cameras, check the inside surfaces of the door pillar camera
enclosures for condensation.
Although condensation inside the camera enclosures cannot be wiped clean, you can usually clear it faster by
following these steps:
1.
Pre-condition the cabin with the temperature set to High and A/C turned ON.
2.
Turn on the front windshield defroster.
3.
Direct the air vents toward the door pillar cameras.
For more information on clearing condensation from camera enclosures, see Cleaning Cameras and Sensors on page
80.
If the alert does not clear by the end of your next planned drive, despite cleaning the indicated camera(s) and
following recommended steps to clear condensation, schedule service at your next convenient opportunity. Your vehicle is OK to drive in the meantime.
(CC_a001)
Unable to charge - Insu
Page 211 of 248
(CC_a003)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If the problem persists, turn OFF
the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try
reconnecting the Wall Connector to the vehicle. If the problem persists, contact Tesla.
(CC_a004)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a005)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Troubleshooting Alerts
209Consumer Information
Page 213 of 248
(CC_a010)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a011)
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem
persists in normal ambient temperatures (under 100
Page 216 of 248
(CC_a019)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into
another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other
charging equipment. If the problem persists, contact Tesla.
(CC_a020)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a021)
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Circuit Breaker Sharing Network: Need one (and only one) Wall Connector set to Master.
What to do:
Troubleshooting Alerts
214MODEL 3 Owner
Page 218 of 248
3. Thermal sensor disconnected4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a026)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
Troubleshooting Alerts
216MODEL 3 Owner
Page 219 of 248
(CC_a027)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall Connector and try charging
again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment through your Mobile App.
(CC_a028)
Unable to charge - Incorrect switch setting
Wall Connector rotary switch must be adjusted
What this alert means:
Incorrect rotary switch setting.
What to do:
Make sure there is no power to the Wall Connector. Remove the face plate and adjust the rotary switch to a valid
operating current setting. The correlation between switch setting and current is printed on the inside of the Wall
Connector. You can also refer to the Set the Operating Current section in the Wall Connector Installation Manual. If
the Wall Connector is set up for load sharing (paired with other Wall Connectors), the rotary switch of the master
unit must be set to an operating current setting that allows each paired Wall Connector to receive at least 6A of
charge current. Example: Three Wall Connectors are paired for load sharing. The master unit needs to be set to a
current of at least 3 * 6A = 18A or greater.
(CC_a029)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
Troubleshooting Alerts
217Consumer Information
Page 222 of 248
(CP_a043)
Charge port door sensor fault
Charge port may not operate as expected
One of the charge port door sensors is not functioning normally. When this occurs, the charge port may be unable to
accurately sense the charge port door position and the charge port may not operate as expected.