sensor TESLA MODEL Y 2023 User Guide
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Cautions for Exterior CleaningCAUTION: Do not wash in direct sunlight.CAUTION: Do not use windshield treatment fluids.
Doing so can interfere with wiper friction and
cause a chattering sound.
CAUTION: Do not use hot water, detergents, or
highly alkaline or caustic cleaning products,
especially those containing hydroxide.
CAUTION: If using a pressure washer, maintain a
distance of at least 12" (30 cm) between the
nozzle and the surface of Model Y. Avoid aiming
the water jet directly at parking sensors (if
equipped). Keep the nozzle moving and do not
concentrate the water jet on any one area.
CAUTION: Do not aim water hoses directly at
windows, door, or hood seals or at electronic
modules or exposed cabling.
CAUTION: To avoid corrosive damage that may
not be covered by the warranty, rinse away any
road salt from the underside of the vehicle, wheel
wells, and brakes. After cleaning the vehicle, dry
the brakes by going on a short drive and applying
the brakes multiple times.
CAUTION: Avoid using tight-napped or rough
cloths, such as washing mitts. A high-quality
microfiber cleaning cloth is recommended.
CAUTION: If washing in an automatic car wash, use
touchless car washes only. These car washes have
no parts (brushes, etc.) that touch the surfaces of
Model Y. Some touchless car washes use caustic
solutions that, over time, can cause discoloration
of decorative exterior trim. Avoid exposure to
soaps and chemicals above pH 13. If unsure, check
the product label or ask the staff at the car wash.
Damage caused by improper washing is not
covered by the warranty.
CAUTION: If washing in an automatic car wash,
make sure the vehicle is locked. In addition, avoid
using controls on the touchscreen that can result
in accidentally opening doors or trunks while the
vehicle is being washed. Any damage caused is
not covered by the warranty.
CAUTION: Ensure the wipers are off before
washing Model Y to avoid the risk of damaging the
wipers.
CAUTION: Do not use chemical based wheel
cleaners or pre-wash products. These can damage
the finish on the wheels.
WARNING: Never spray liquid at a high velocity
(for example, if using a pressure washer) towards
the charge port while Model Y is charging. Failure
to follow these instructions can result in serious
injury or damage to the vehicle, charging
equipment, or property.
Cleaning the Interior
Frequently inspect and clean the interior to maintain its
appearance and to prevent premature wear. If possible,
immediately wipe up spills and remove marks. For
general cleaning, wipe interior surfaces using a soft cloth (such as
microfiber) dampened with a mixture of warm
water and mild non-detergent cleaner (test all cleaners on a concealed area before use). To avoid streaks, dry immediately with a soft lint-free cloth.
Interior Glass
Do not scrape, or use any abrasive cleaning fluid on
glass or mirrored surfaces. This can damage the
reflective surface of the mirror and the heating elements
in the rear window.
Airbags
Do not allow any substance to enter an airbag cover. This could
affect correct operation.
Dashboard and Plastic Surfaces
Do not polish the upper surfaces of the dashboard. Polished surfaces are
reflective and could interfere with
your driving view.
Seats
Wipe spills and chemical residues from interior surfaces as soon as possible using a soft cloth moistened with warm water and non-detergent soap. Wipe gently in a circular motion. Then wipe dry using a soft, lint-free cloth.
Although seating surfaces are designed to repel stains, Tesla recommends regular cleaning to maintain
performance and an as-new appearance. Promptly treat
dye transfer from clothing, such as indigo-dyed denim.
Avoid contact with harsh chemicals, including certain cosmetics. Never use cleaners containing alcohol or bleach. Spot-test cleaners on an inconspicuous area
before applying to visible surfaces.
Vacuum cloth seats as needed to remove any loose dirt.
CAUTION: Aftermarket, non-Tesla seat covers may
inhibit the sensitivity of a seat
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CC_a003
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the installation guide for your Wall Connector.
CC_a004
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a005
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Troubleshooting Alerts
235Troubleshooting
Page 239 of 298
The wiring between the wall power and the Wall Connector has been incorrectly installed. Consult your electrician.
For more information, see the installation guide for your Wall Connector.
CC_a010
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a011
Unable to charge - Wall Connector too hot
Let Wall Connector cool and try again
What this alert means:
Over temperature protection (latchoff).
What to do:
Make sure the Wall Connector is not covered by anything and that there is no heat source nearby. If the problem
persists in normal ambient temperatures
(under 100
Page 243 of 298
Wall Connector hardware issue. Possible issues include:1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a021
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
CC_a022
Unable to charge - More than 1 primary unit
Ensure only 1 Wall Connector is set as primary
What this alert means:
Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary.
What to do:
Only one Wall Connector can be set to a primary configuration. Have your electrician confirm:
1.
Only one of the Wall Connectors is set as primary.
2.
All other Wall Connectors linked to the primary unit are set to paired position (position F).
For more information, see the installation guide for your Wall Connector.
Troubleshooting Alerts
241Troubleshooting
Page 245 of 298
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a026
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3.
If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4.
Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.
5.
If the issue persists, the Wall Connector requires service.
For more information, see the installation guide for your Wall Connector.
CC_a027
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
Troubleshooting Alerts
243Troubleshooting
Page 294 of 298
lane assist: 119
lane change, automatic: 98
Lane Departure Avoidance: 119
liftgate: 18
adjust opening height: 18
opening: 18
lifting: 197
lights: 58, 59, 60
hazard warning: 60
headlights after exit: 59
turn signals: 60
load limits: 208
location tracking: 153
locking: 14
lug nut covers: 187
lumbar adjustment: 27
M
maintenance: 177, 178, 184, 191, 195, 196
cleaning: 191
daily checks: 177
fluid replacement intervals: 178
monthly checks: 177
replacing wiper blades: 195
service intervals: 177
tires: 184
washer fluid, topping up: 195
washer jets, cleaning: 196
map orientation: 153
map updates: 158
mats: 194
media: 159, 162
settings: 159
sources, show and hide: 159
mileage upon delivery: 284
mirrors: 54
mobile app: 151
mobile app access: 151
Mobile Connector: 165, 169
description: 165
using: 169
modifications: 198
motor specifications: 213
My Apps: 8
my car does what?: 162
myQ: 145
programming and using: 145
N
naming your vehicle: 9
Navigate on Autopilot: 101
NHTSA, contacting: 286
O
Obstacle-Aware Acceleration: 122
occupancy sensor, front passenger: 45
occupant classification: 47
odometer: 76
Off-Peak Charging: 174
off-road assist: 69
offset from speed limit: 125
Online Routing: 157
overtake acceleration: 91
Owner Information, about: 281
P
parcel shelf: 19
Park Assist: 70
parking brake: 67
parking, using Autopark: 111
parking, using Summon: 113
parts replacement: 198
passenger detection: 45
passenger detection, front: 45
pedestrian warning: 78
personal data, erasing: 9
phone: 10, 133
authenticating as a key: 10
using: 133
phone app: 134
phone key: 10, 13
adding as a key: 13
removing as a key: 13
PIN: 51
PIN to Drive: 138
power: 66
gained from regenerative braking: 66
power cycling: 55
power socket: 24
power windows: 17, 206
powering on and off: 55
Preconditioning: 174
Proposition 65: 284
public charging stations: 165
R
radio: 159, 162
Radio regulatory information: 286
range: 66, 175
driving tips to maximize: 175
Index
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regenerative braking: 66
range assurance: 176
re-naming your vehicle: 9
Re-route: 157
reading light: 26
reading lights: 58
rear seats, adjusting and folding: 28
rear view camera: 77
rear window switches, disabling: 17
recent (Media Player): 160
Recents (navigation): 153
recording: 140, 142
regenerative braking: 66
relative speed limit: 125
release notes: 150
restarting the touchscreen: 55
RFID transponders: 198
roadside assistance: 223
roof racks: 210
rotating tires: 185
Round Trip Energy (navigating): 157
run out of range: 226, 227
S
safety defects, reporting: 286
safety information: 35
seat belts: 35
safety information, child seats: 41
Schedule: 174
schedule service: 151
scheduled charging: 174
scheduled departure: 174
using: 174
seat belts: 33, 34, 193
cleaning: 193
in a collision: 34
overview of: 33
pre-tensioners: 34
wearing when pregnant: 34
seat covers: 32
seat heaters: 127
seating capacity: 208
seats: 27, 127
heaters: 127
second row seats, adjusting and folding: 28
security settings: 138
sensors: 88
Sentry Mode: 142
service data recording: 283
service intervals: 177
settings, acceleration: 73
Settings, erasing: 9
shifting drive modes: 56
shortcuts: 7, 8
adding to My Apps: 8
restarting the touchscreen: 7
Show Calendar Upon Entry: 133, 135
side camera(s): 77
Side Clearance (Summon): 113
side collision warning: 119
slip start: 69
Smart Summon: 116
smartphone: 10
authenticating as a key: 10
Software Reinstall: 149
software reset: 9
software update preferences: 149
software updates: 149
specifications: 213, 215
brakes: 213
High Voltage Battery: 215
low voltage battery: 215
motor: 213
steering: 213
subsystems: 213
suspension: 215
tires: 215
transmission: 213
wheels: 215
specifications, exterior: 210
specifications, interior: 210
speed assist: 125
speed limit warning: 125
stability control: 69
standby: 142
starting: 55
steering specifications: 213
steering wheel: 58
lights, controlling: 58
steering, automatic: 96
summer tires: 189
Summon: 113
Summon Distance: 113
superchargers, displaying on map: 153
supercharging: 172
described: 172
idle fees: 172
pay-per-use fees: 172
suspension specifications: 215
Index
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T
telematics: 283
temperature: 53, 61, 127, 167, 218
Battery (high voltage), limits: 167
cabin, controls for: 127
heated steering wheel: 53
outside: 61
tires: 218
tesla profiles: 50
Teslacam: 140, 142
third row seats, accessing: 30
third row seats, folding and raising: 30
tie-down straps: 225
tilt/intrusion detection: 138
Tire and Loading Information label: 208
tire noise: 189
Tire Pressure Monitoring System: 188
overview of: 188
tire pressures, checking: 184
tire pressures, displaying: 184
tires: 184, 185, 188, 189, 215, 216, 218
all-season: 189
balancing: 185
chains: 189
inspecting and maintaining: 184
pressures, displaying: 184
pressures, how to check: 184
quality grading: 218
replacing: 185
replacing a tire sensor: 188
rotation: 185
specification: 215
summer: 189
temperature grades: 218
tire markings: 216
traction grade: 218
treadwear grade: 218
wheel configuration: 184
winter: 189
toll system transponders, attaching: 198
torque specifications: 213
touch up body: 193
touchscreen: 5, 7, 8, 52, 149, 193
adding shortcuts: 8
cleaning: 193
customizing My Apps: 8
display settings: 5
frozen: 7
main: 5
overview: 5
rear: 5
reboot: 7
restarting: 52
software updates: 149
unresponsive: 7
towing: 226, 227
towing a trailer: 79
towing instructions: 223
Toybox: 162
TPMS: 188
overview of: 188
Tracking Disabled: 153
traction control: 69
trademarks: 281
Traffic Light and Stop Sign Control: 104
Traffic-Aware Cruise Control: 91
trailer, towing: 79
transmission specifications: 213
transponders, attaching: 198
Transport Canada, contacting: 286
Transport Mode: 223
transporting: 223
trip chart: 176
trip meter: 76
Trip Planner: 157
trunk, front: 20
trunk, rear: 18
turn signals: 60
U
ultrasonic sensors: 88
uniform tire quality grading: 218
Unlock On Park: 16
unlocking: 14
USB devices: 24
connecting: 24
USB flash drive: 138, 140, 142
USB ports: 24
V
Valet mode: 51
vehicle certification label: 208
vehicle dimensions: 210
vehicle ground clearance: 210
Vehicle Hold: 72
Vehicle Identification Number (VIN): 207
vehicle loading: 208
ventilation: 130
video call: 135
Index