TOYOTA 4RUNNER 2021 Accessories, Audio & Navigation (in English)
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2219-1. Connected Services overview
9
Connected Services
4RUNNER_NAVI_(U)
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone 
or DCM
Of the functions included with connected services, the Toyota 
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps 
installed on a smartphone to be displayed on and operated from 
the screen via a Bluetooth
® (and USB).
Via DCM
• Toyota audio multimedia system enables applicable apps 
installed on the system to be displayed on and operated from th e 
screen.
A few settings must be performed before Toyota apps can be 
used. ( P.223)
By using a smartphone or DCM
A 
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2229-1. Connected Services overview
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Application server
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed 
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen 
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d 
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com/connected-services
 in the Unit ed States,
https://www.toyota.ca/connected
 in Canada, and
http://www.toyotapr.c om/connected-services
 in Puerto Rico.
The required operations to acti-
vate applications and connect a 
smartphone to the system, and 
the registration steps for the 
connected services are 
explained in this section.
■Subscription
 Toyota apps do not require an 
activation fee or monthly 
recurring fees.
 Services requiring a separate 
contract can also be used.
*
*: For details, refer to 
https://www.toyota.com/
connected-services or call 
1-800-331-4331 in the United 
States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto 
Rico.
■Availability of function
 Toyota apps is available in the 
contiguous United States, 
Washington D.C., Alaska, 
Hawaii, the United States Vir-
gin Islands, Puerto Rico and 
Canada.
●Data usage fees may apply while 
using Toyota apps. Confirm data 
usage fees before using this func-
tion.
●For details regarding operation of 
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
B
C
D
E
F
Before using the function 
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2239-1. Connected Services overview
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Connected Services
4RUNNER_NAVI_(U)https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●These functions are not available 
in some countries 
or areas. Avail-
ability of functions  of the Toyota 
apps is dependent on network 
reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
 The following personal data 
can be deleted and returned 
to their default settings:
• Downloaded contents
• Radio stations that were listened 
to
●Once initialized, the data and set-
tings will be erased. Pay much 
attention when initializing the data.
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart-
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be  performed:
Register a Bluetooth® phone 
with the hands-free system. 
( P.36)
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●If a Toyota mobile application is 
used while iPod audio/video is 
being played back, system opera-
tion may become unstable.
Preparation before using 
Toyota mobile application 
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2249-1. Connected Services overview
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*: Vehicles equipped with DCM
■Subscription
 After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services. A vari ety 
of subscription terms are available. Contact your Toyota dealer , or 
call 1-800-331-4331 in the United States, 1-888-869-6828 in Can -
ada, and 1-877-855-8377 in Puerto Rico, for further subscription 
details. ( P.222)
■Availability of functions
 Destination Assist is available in the contiguous United States , 
Washington D.C., Puerto Rico, Hawaii, the United States Virgin 
Islands, Canada, and limited areas of Alaska for vehicles that  con-
tain the appropriate map data.
 Dynamic Navigation is available  in the contiguous United States, 
Washington D.C. and Alaska.
Type B: Function achiev ed by using DCM and the 
system*
The functionality of Destination Assist, Dynamic Navigation, 
and Wi-Fi
® hotspot is made possible through the shared work 
of the DCM and the system.
Destination Assist and Dynamic Navigation are subscrip-
tion-based telematics services that use Global Positioning 
System (GPS) data and embedded cellular technology to pro-
vide safety and security as well as convenience features.
These services are available by subscription on select, 
telematics hardware-equipped vehicles and supported by the 
Toyota response center, which operates 24 hours a day, 7 
days a week.
For details about:
 Dynamic Navigation: P.85, 95, 119
 Wi-Fi
® hotspot: P. 4 8
Before using the function 
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2259-1. Connected Services overview
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Connected Services
4RUNNER_NAVI_(U)
Dynamic Navigation is not available in Puerto Rico, Canada, and  
the United States Virgin Islands.
 Wi-Fi
® hotspot is available in the contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
 Wi-Fi
® hotspot is not available in Puerto Rico, Canada, and the 
United States Virgin Islands. 
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2269-1. Connected Services overview
4RUNNER_NAVI_(U)
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The audio multimedia system 
installed in your vehicle includes a 
low power radio transmitter and 
receiver. The system receives and 
also sends out radio frequency 
(RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with  the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi-
ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation 
Protection) [1996]
●These standards are based on 
comprehensive and periodic eval-
uations of the relevant scientific lit- erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the 
FCC guidelines in addition to 
those standards.
●Contact with the Toyota response 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can lim it the ability to 
reach the Toyota response center 
or receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota response center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or  by calling 
1-800-331-4331 in the United 
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in 
Puerto Rico, and following the 
prompts for Safety Connect.
●For further details  about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section 
255 of the Telecommunications 
Act and the system is not TTY 
compatible.
Type C: Function 
achieved by using 
DCM
*
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”. 
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2279-1. Connected Services overview
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Connected Services
4RUNNER_NAVI_(U)
●Certification
For vehicles sold in the U.S.A., Canada and Puerto Rico 
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2289-1. Connected Services overview
4RUNNER_NAVI_(U)
Remote Connect is a smart-
phone application that lets you 
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics 
Subscription Service Agree-
ment (see the Safety Connect 
section in “OWNER’S MAN-
UAL”), download the Toyota 
mobile app from your smart-
phone’s app store, and regis-
ter within the app (or enroll 
and complete registration at 
the dealer), you can begin 
using these services.
 A variety of subscription terms 
are available. Contact your 
Toyota dealer, or call 
1-800-331-4331 for further 
subscription details.
■Availability of function
 Remote Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.
●Availability of functions of the 
Remote Connect is dependent on 
network reception level.
●Remote Connect s hould only be 
used by authorized users.
●Laws in some communities may 
require that the vehicle be within 
view of the user when operating 
Remote Connect.
In some states, use of Remote 
Connect may violate state or local 
laws. Before using Remote Con-
nect, check your state and local 
laws.
●Any malfunction  of the vehicle 
should be repaired by your Toyota 
dealer.
●Remote Connect i s designed to 
work at temperatures above 
approximately -22 °F (-30 °C). 
This specification is related to the 
Remote Conne ct operation, but is 
dependent on the vehicle’s oper-
ating temperature range which 
may be different.
●Content is subject to change with-
out notice.
●Additional information can be 
found at https://www.toyota.com/
connected-services in the United 
States, https://www.toyota.ca/
connected in Canada, and 
http://www.toyotapr.com/
connected-services in Puerto 
Rico.
Type D: Function 
achieved by using 
DCM and a smart-
phone
The functionality of Remote 
Connect and Service Con-
nect are made possible by 
the use of a DCM and a 
smartphone.
For details about these ser-
vices, refer to 
https://www.toyota.com/
connected-services.
Remote Connect 
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2299-1. Connected Services overview
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Connected Services
4RUNNER_NAVI_(U)
Service Connect uses DCM to 
collect and transmit vehicle data 
that allows Toyota to provide:
Vehicle Health Report (VHR) 
(Safety Recalls, Service Cam-
paigns, Current Vehicle 
Alerts, Required Mainte-
nance, and Vehicle Condition 
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available 
in the contiguous United 
States, Washington D.C., 
Alaska, Hawaii, the United 
States Virgin Islands, Puerto 
Rico and Canada.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
WA R N I N G
●Operating Remote Connect 
incorrectly may  lead to unfore-
seen accidents or malfunctions. 
Check the vehicle condition and 
assume full responsibility before 
using.
Service Connect 
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2309-2. Connected Services operation
4RUNNER_NAVI_(U)
9-2.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the 
“APPS” button” from step 2. 
( P.230)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen 
is displayed, press the 
“APPS” button again.
2 Select the desired application 
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the 
applications. ( P.231)
: Displays the number of new 
notifications for the application
Toyota Apps
Toyota apps is a function 
that enables certain apps 
installed on a smartphone 
or the system to be dis-
played on and operated 
from the system screen. 
Before the Toyota apps can 
be used, some setup needs 
to be performed. ( P.223)
For details about the func-
tions and services provided 
by each application, refer to
https://www.toyota.com/
connected-services
in the United States, 
https://www.toyota.ca/
connected
in Canada, and 
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota Apps