TOYOTA AVALON 2020 Owners Manual (in English)

421
7When trouble arises
7-1. Essential informationEmergency flashers .......... 422
If your vehicle has to be stopped in
an emergency ................. 423
If the vehicle is trapped in rising water.................. 424
7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 425
If you think something is wrong .............................. 428
Fuel pump shut off system ............................ 429
If a warning light turns on or a warning buzzer
sounds ............................ 430
If a warning message is displayed......................... 440
If you have a flat tire.......... 445
If the engine will not start ................................. 457
If the electronic key does not operate properly........ 459
If the vehicle battery is discharged ...................... 462
If your vehicle overheats ........................ 466
If the vehicle becomes stuck ............................... 469

4227-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
● If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for approx-
imately 20 minutes. To manually turn the emergency flashers off, press the
switch twice.
(The emergency flashers may not turn on automatically depending on the
force of the impact and conditions of the collision.)
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

4237-1. Essential information
7
When trouble arises
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the engine.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
To stop the engine, press and
hold the engine switch for 2
consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly 3 times or more
Q
WARNING
■ If the engine has to be turned off while driving
Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
5

4247-1. Essential information
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
If the vehicle is trapped in rising water
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The rear side windows and rear window of this vehicle can be shattered by
an emergency hammer
* used for emergency escape, however, since the
windshield and front side windows are laminated glass they can not be
shattered by an emergency hammer
*.
*: Contact your Toyota dealer or aftermarket accessory manufactur er for
further information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is n ot possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

425
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4267-2. Steps to take in an emergency
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Covers are installed to the tie-down
holes. After transporting the vehi-
cle, make sure to reinstall the cov-
ers to the holes.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flatbed truck
Front
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.

4277-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.

4287-2. Steps to take in an emergency
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you think something is wrong
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4297-2. Steps to take in an emergency
7
When trouble arises
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch off.
Restart the engine.
Fuel pump shut off system
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2

4307-2. Steps to take in an emergency
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red)
(Canada)
Brake system warning li ght (warning buzzer)
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning li ght (warning buzzer)
Indicates a malfunction in the electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
High coolant temperature warning light (warning
buzzer)
*1
Indicates that the engine coolant temperature is too high
 Immediately stop the vehicle in a safe place.
Handling method ( P. 466)
Charging system warning light*1
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*1
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.