emergency towing TOYOTA AVALON 2020 Owners Manual (in English)

18Pictorial index
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 184
Starting the engine/changing the positions or modes . . . . . . . P. 184
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 423
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 457
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 189
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 189
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 425
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 193
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 90
Reading the meters/adjusting the instrument panel lights . . . . . P. 90
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 84
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 430
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 93
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 93
When the warning messages are displayed . . . . . . . . . . . . . . P. 4401
2
3

751-2. Emergency assistance
1
For safety and security
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

2294-5. Using the driving support systems
4
Driving
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the engine running an d the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or cam-
era sensor is temporarily installed to the vehicle

2754-5. Using the driving support systems
4
Driving
●In some situations, such as the following, the rear camera dete ction function
may operate even though there are no pedestrians in the detection area.
• When a three dimensional object, such as a pole, traffic cone, fence, or parked vehicle, is detected
• When a moving object, such as a car or motorcycle is detected
• When backing up toward moving objects such as flags or puddles , or air-
borne matter, such as smoke, steam, rain, or snow
• When there is a pattern on the road, due to the road being mad e of cob-
blestone or gravel or having tram rails, traces of repair, white lines,
pedestrian crossings or fallen leaves on the surface
• When backing up on a metal cover (grating), such as those used for
drainage ditches
• When backing up toward the roadside or a bump in the road
• When an object is reflected in a puddle or on a wet road surfa ce
• When there are shadows on the road
• When backing up over a bump in the road
• If the vehicle is significantly tilted, such as when carrying a heavy load
• When backing up toward an incline/decline
• If the suspension has been modified or tires of a size other than specified are installed
• If the rear of the vehicle is raised or lowered due to the carried load
• If an electronic component, such as a backlit license plate or rear fog
light, is installed near the rear camera
• If a bumper protector, such as an additional trim strip, is installed to the rear bumper
• If the orientation of the rear camera has been changed due to a collision
or other impact, or removal and installation
• If a towing eyelet is installed to the rear of the vehicle
• When the rear camera is obscured (dirt, snow, ice, etc. are at tached) or
scratched
• When water is flowing over the rear camera lens
• If there is a flashing light in the detection area, such as th e emergency
flashers of another vehicle
■ Situations in which the rear cam era detection function may be difficult to
notice
● If buzzer may be difficult to hear if the surrounding area is noisy, the volume
of the audio system volume is high, the air conditioning system is being
used, etc.
● If the temperature in the cabin is extremely high or low, the a udio system
screen may not operate correctly.

425
7
When trouble arises
7-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4267-2. Steps to take in an emergency
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Covers are installed to the tie-down
holes. After transporting the vehi-
cle, make sure to reinstall the cov-
ers to the holes.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Using a flatbed truck
Front
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.

4277-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.

4497-2. Steps to take in an emergency
7
When trouble arises
Secure the luggage floor cover
using the hook provided.
Remove the tool tray.
Loosen the center fastener that
secures the spare tire.
When taking out or stowing the
spare tire, make sure to firmly
hold opposite end of the tire.
2
3
4
WARNING
■When storing the spare tire
Be careful not to catch fingers or other body parts between the spare
tire and the body of the vehicle.

4707-2. Steps to take in an emergency
■When it is difficult to free the vehicle
Press to turn off TRAC.
WARNING
■ When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, ma ke sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pe dal depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.

537Alphabetical index
Tires .......................................... 393Chains................................... 317
Checking ............................... 393
Glossary................................ 491
If you have a flat tire ............. 445
Inflation pressure .................. 478
Replacing .............................. 445
Rotating tires......................... 393
Size ....................................... 478
Snow tires ............................. 318
Spare tire .............................. 445
Tire pressure warning system ......... ....................... 394
Uniform Tire Quality Grading............................... 489
Warning light ......................... 434
Tools ......................................... 446
Top tether strap ......................... 67
Total load capacity .................. 181
Towing Dinghy towing ....................... 183
Emergency towing ................ 425
Trailer towing ........................ 182
Toyota Entune
*
Toyota parking assist monitor
*
Toyota Safety Sense P ............ 218 Automatic High Beam ........... 206
Dynamic radar cruise control
with full-speed range .......... 248
LDA (Lane Departure Alert
with steering control) .......... 238
PCS (Pre-Collision System) .............................. 226 TRAC (Traction Control) ......... 309
Traction Control
(TRAC) ......... 309
Trailer towing .......................... 182
Transmission
Automatic transmission ........ 189
Driving mode select switches ............................. 305
If the shift lever cannot be shifted from P ..................... 193
Paddle shift switches ............ 191
S mode ................................. 190
Trip information ....................... 116
Trip meters ................................. 90
Trunk ........................................ 131 Cargo net .............................. 341
Grocery bag hooks ............... 341
Internal trunk release lever ... 132
Smart key system ................. 131
Trunk light ............................. 132
Trunk opener ........................ 131
Wireless remote control ........ 131
Trunk light
Trunk light ............................. 132
Wattage ................................ 480
Turn signal lights
Replacing light bulbs................................... 419
Turn signal lever ................... 195
USB charging port................... 344
U
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.