TOYOTA AVALON 2021 Owners Manual (in English)

Page 371 of 548

3716-1. Maintenance and care
6
Maintenance and care
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehi-
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• Areas other than the seats and steering wheel: Organic substances
such as benzene or gasoline, alkaline or acidic solutions, dye, and
bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
• Steering wheel: Organic substances, such as thinner, and cleaner that
contains alcohol
●Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■When cleaning the inside of the windshield
Do not allow glass cleaner to contact the lens. Also, do not touch the lens.
(P. 219)
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires or antenna. Use a cloth
dampened with lukewarm water to gently wipe the window clean. Wipe the
window in strokes running parallel to the heater wires or antenna.
●Be careful not to scratch or damage the heater wires or antenna.

Page 372 of 548

3726-2. Maintenance
General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.
Maintenance requirements
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

Page 373 of 548

3736-2. Maintenance
6
Maintenance and care
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
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After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, perform the following procedure:
Select on the multi-information display using the meter control switches
on the steering wheel. (P. 100)
Select and then press and hold .
Select “Scheduled Maintenance” and then press .
Select “Yes” and then press .
A message will be displayed on the multi-information display when the
reset procedure has been completed.
■Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
●Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■Important health and safety information
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
●Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.
Avoid exposure and wash any affected area immediately.
●Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. (P. 391)
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2
3
4
5

Page 374 of 548

3746-2. Maintenance
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
BatteryCheck the connections. (P. 391)
Brake fluidIs the brake fluid at the correct
level? (P. 390)
Engine coolantIs the engine coolant at the correct
level? (P. 388)
Engine oilIs the engine oil at the correct level?
(P. 385)
Exhaust systemThere should not be any fumes or
strange sounds.
Radiator/condenser
The radiator and condenser should
be free from foreign objects.
(P. 389)
Washer fluidIs there sufficient washer fluid?
(P. 393)

Page 375 of 548

3756-2. Maintenance
6
Maintenance and care
Vehicle interior
ItemsCheck points
Accelerator pedal
• The accelerator pedal should
move smoothly (without uneven
pedal effort or catching).
Automatic transmission “Park”
mechanism• When parked on a slope and the
shift lever is in P, is the vehicle
securely stopped?
Brake pedal
• Does the brake pedal move
smoothly?
• Does the brake pedal have appro-
priate clearance from the floor?
(P. 486)
• Does the brake pedal have the
correct amount of free play?
(P. 486)
Brakes
• The vehicle should not pull to one
side when the brakes are applied.
• The brakes should work effec-
tively.
• The brake pedal should not feel
spongy.
• The brake pedal should not get
too close to the floor when the
brakes are applied.
Head restraints (adjustable type)• Do the head restraints move
smoothly and lock securely?
Indicators/buzzers• Do the indicators and buzzers
function properly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake operate
normally?
• When parked on a slope and the
parking brake is on, is the vehicle
securely stopped?

Page 376 of 548

3766-2. Maintenance
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be dam-
aged.
Seats• Do the seat controls operate prop-
erly?
Steering wheel
• Does the steering wheel rotate
smoothly?
• Does the steering wheel have the
correct amount of free play?
• There should not be any strange
sounds coming from the steering
wheel.
Vehicle exterior
ItemsCheck points
ItemsCheck points
Doors/trunk• Do the doors/trunk operate
smoothly?
Engine hood• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage after the vehicle has
been parked.
Tires
• Is the tire inflation pressure cor-
rect?
• The tires should not be dam-
aged or excessively worn.
• Have the tires been rotated
according to the maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield wipers
• The wiper blades should not show
any signs of cracking, splitting,
wear, contamination or deforma-
tion.
• The wiper blades should clear the
windshield without streaking or
skipping.

Page 377 of 548

3776-2. Maintenance
6
Maintenance and care
WARNING
■If the engine is running
Turn the engine off and ensure that there is adequate ventilation before per-
forming maintenance checks.

Page 378 of 548

3786-2. Maintenance
The OBD system determines that a problem exists somewhere in the
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
●When the battery is disconnected or discharged
Readiness codes that are set during ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
●When the fuel tank cap is loose
The malfunction indicator lamp comes on indicating a temporary
malfunction and your vehicle may not pass the I/M test.
The error code in the OBD system will not be cleared unless the vehi-
cle is driven 40 or more times.
Contact your Toyota dealer to prepare the vehicle for re-testing.
Emission inspection and maintenance (I/M)
programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of the emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp still remains on after sev-
eral driving trips
If your vehicle does not pass the I/M test

Page 379 of 548

379
6
Maintenance and care
6-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
Battery condition
(P. 391)• Warm water• Baking soda• Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
(P. 390)
• SAE J1703 or FMVSS No.116 DOT 3
SAE J1704 or FMVSS No.116 DOT 4
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine coolant
level (P. 388)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding engine coolant)
Engine oil level
(P. 385)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses (P. 418)• Fuse with same amperage rating as original
Radiator/con-
denser (
P. 389)
Tire inflation
pressure
(P. 408)• Tire pressure gauge
• Compressed air source
Washer fluid
(P. 393)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)

Page 380 of 548

3806-3. Do-it-yourself maintenance
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
■When working on the engine compartment
●Keep hands, clothing and tools away from the moving fan and engine
drive belt.
●Be careful not to touch the engine, radiator, exhaust manifold, etc. right
after driving as they may be hot. Oil and other fluids may also be hot.
●Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
●Do not smoke, cause sparks or expose an open flame to fuel or the bat-
tery. Fuel and battery fumes are flammable.
●Be extremely cautious when working on the battery. It contains poisonous
and corrosive sulfuric acid.
■When working near the electric cooling fan or radiator grille
Be sure the engine switch is off. With the engine switch in IGNITION ON
mode, the electric cooling fan may automatically start to run if the air condi-
tioning is on and/or the coolant temperature is high. (P. 389)
■Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.
NOTICE
■If you remove the air cleaner filter
Driving with the air cleaner filter removed may cause excessive engine wear
due to dirt in the air.

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