service indicator TOYOTA BZ4X 2022 Owners Manual (in English)

65
1
Owners Manual_Europe_M42D76_en
1-3. Emergency assistance
For safety and security
1-3.Emerg ency as sista nce
*: Operates within the eCall coverage.
The system name differs depending
on the country.
Microphone
“SOS” button*
Indicator lights
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P. 6 6 )
■Manual Emergency Calls
In the event of an emergency, press
the “SOS” button to call the eCall
control center.* The answering
operator will determine your vehi-
cle’s location, assess the situation,
and dispatch the necessary assis-
eCall*
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
Emergency Notification Ser-
vices

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Owners Manual_Europe_M42D76_en
1-3. Emergency assistance
tance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P. 6 6 )
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds and then the
green indicator light will illuminate,
indicating that the system is
enabled. The indicator lights indi-
cate the following:
 If the green indicator light illumi-
nates and stays on, the system is
enabled.
 If the green indicator light
flashes, an automatic or manual
Emergency Call is being made.
 If the red indicator light illumi-
nates and a buzzer sounds 5
times (on some models) at any
time other than immediately after
the power switch is turned to ON,
the system may be malfunction-
ing or the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
Indicator lights
WARNING
■When the Emergency Call may not be made
●It may not be possible to make Emergency Calls in any of the fol-lowing situations. In such cases,
report to emergency services pro- vider (112 system etc.) by other means such as nearby public
phones.
• Even when the vehicle is in the cel- lular phone service area, it may be
difficult to connect to the eCall con- trol center if the reception is poor or the line is busy. In such cases, even
though the system attempts to con- nect to the eCall control center, you may not be able to connect to the
eCall control center to make Emer- gency Calls and contact emergency services.
• When the vehicle is out of the cellu- lar phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such
as the “SOS” button panel, indicator lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emer-gency Call cannot be made.