TOYOTA C-HR 2018 1.G Owners Manual
Page 401 of 516
4017-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drivetrain, axles, steering and brakes must be in
good condition.
Only the front towing eyelets may be used.
Using a flatbed truck
Emergency towing
Page 402 of 516
4027-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
Take out the towing eyelet. (→P. 424)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
3
4
Page 403 of 516
4037-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to the “ON” p\
osition.
Vehicles with a smart key system : Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode\
.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 1 7 4
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( →P. 424)
5
6
7
Page 404 of 516
4047-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
Page 405 of 516
4057-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle from the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Page 406 of 516
4067-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine misses, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 407 of 516
4077-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
7
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
Page 408 of 516
4087-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red) (Canada)
Brake system warning light (warning buzzer) Indicates that:
• Low brake fluid; or
• The brake system is malfunctioning.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.
*1
Low engine oil pressure wa rning light (warning buzzer)
Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.
*1Charging system warning light
Indicates a malfunction in the vehicle’s charging system
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Page 409 of 516
4097-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10526U
(U.S.A.)
(Canada)
Malfunction indicator lamp (warning buzzer) Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic continuously variable transmission.
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system.
→ Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
→ Have the vehicle inspected by your Toyota dealer
immediately.
Slip indicator
Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system.
The light will flash when the VSC or the TRAC is operat-
ing. ( →P. 280)
→ Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightWarning light/Details/Actions
Page 410 of 516
4107-2. Steps to take in an emergency
C-HR_OM_USA_OM10526U
(Yellow)
Brake system warning lightIndicates a malfunction in the electric parking brake
→ Have the vehicle inspected by your Toyota dealer
immediately.
PCS warning light
When the warning light flashes (and a buzzer sounds):
Indicates a malfunction in the PCS (Pre-Collision System)
→ Have the vehicle inspected by your Toyota dealer
immediately.
When the warning light illuminates:
Indicates that the PCS (Pre-Collision System) is temporar-
ily unavailable, possibly due to either of the following:
• An area around the radar sensor or camera sensor being dirty or covered with condensation, ice, stickers,
etc.
→ Clear the dirt, condensation, ice, stickers, etc.
(→P. 206, 207)
• Radar sensor or camera sensor operational conditions (such as temperature, etc.) being not met
→ Driving is possible in th is case. The PCS (Pre-Colli-
sion System) will be enabled if the operational condi-
tions (such as temperature, etc.) are met again.
When the warning light is illuminated:
• Either the VSC (Vehicle Stability Control) system or PCS (Pre-Collision System) is disabled or both are disabled.
→ To enable the PCS, enable both the VSC system and
PCS. ( →P. 215, 281)
*2
(Flashes) (U.S.A.)
(Flashes) (Canada)
Parking brake indicator (warning buzzer) It is possible that the parking brake is not fully engaged or
released
→ Operate the parking brake switch once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.
Warning lightWarning light/Details/Actions