jump start TOYOTA HIGHLANDER 2021 Owners Manual (in English)
Page 491 of 568
4917-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_U
If you have a set of jumper (or 
booster) cables and a second 
vehicle with a 12-volt battery, 
you can jump start your vehicle 
by following the steps below.
1Confirm that the electronic 
key is being carried.
Vehicles with an alarm: When con-
necting the jumper (or booster) 
cables, depending on the situation, 
the alarm may activate and doors 
locked. ( P. 7 4 )
2 Open the hood. ( P.410)
3 Connect a positive jumper cable cl amp to   on your vehicle and 
connect the clamp on the other end of the positive cable to   on 
the second vehicle. Then, connec t a negative cable clamp to   
If  the vehicle batter y 
is discharged
The following procedures 
may be used to start the 
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified 
repair shop.
Restarting the engine 
Page 492 of 568
4927-2. Steps to take in an emergency
HIGHLANDER_U
on the second vehicle and connect the clamp at the other end of 
the negative cable to  .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery 
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the 
engine speed slightly and 
maintain at that level for 
approximately 5 minutes to 
recharge the battery of your 
vehicle.
5 Open and close any of the 
doors of your vehicle with the 
engine switch OFF.
6 Maintain the engine speed of 
the second vehicle and start 
the engine of your vehicle by 
turning the engine switch to 
ON.
7 Once the vehicle’s engine 
has started, remove the 
jumper cables in the exact  reverse order from which 
they were connected.
Once the engine starts, have the 
vehicle inspected at your Toyota 
dealer as soon as possible.
■Starting the engine when the 
battery is discharged
The engine cannot be started by 
push-starting.
■To prevent battery discharge
●Turn off the headlights and the 
audio system while the engine is 
stopped. (Vehicles with Stop & 
Start system: Except when the 
engine is stopped by the Stop & 
Start system.)
●Turn off any unnecessary electri-
cal components when the vehicle 
is running at a low speed for an 
extended period, such as in heavy  
Page 493 of 568
4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_Utraffic.
■When the battery is removed or 
discharged
●Information stored in the ECU is 
cleared. When the battery is 
depleted, have the vehicle 
inspected at your Toyota dealer.
●Some systems may 
require initial-
ization. ( P.533)
■When removing the battery ter-
minals
When the battery terminals are 
removed, the information stored in 
the ECU is cleared. Before remov-
ing the battery terminals, contact 
your Toyota dealer.
■Charging the battery
The electricity stored in the battery 
will discharge gradually even when 
the vehicle is not in use, due to nat-
ural discharge and the draining 
effects of certain electrical appli-
ances. If the vehicle is left for a long 
time, the battery may discharge, 
and the engine may be unable to 
start. (The battery recharges auto-
matically during driving.)
■After jump starting the vehicle 
(Vehicles with Stop & Start sys-
tem)
Be sure to disable the Stop & Start 
system so that the battery can be 
charged. ( P.273)
■When recharging or replacing 
the battery
●In some cases, it may not be pos-
sible to unlock the doors using the 
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the 
mechanical key to lock or unlock 
the doors.
●The engine may not start on the 
first attempt after the battery has 
recharged but w ill start normally 
after the second a ttempt. This is 
not a malfunction.
●The engine switch mode is memo- rized by the vehicle. When the 
battery is reconnected, the system 
will return to the 
mode it was in 
before the battery was dis-
charged. Before disconnecting the 
battery, turn the engine switch off.
If you are unsure what mode the 
engine switch was in before the 
battery discharged, be especially 
careful when reconnecting the 
battery.
●Vehicles with power back door: 
The power back door must be ini-
tialized. ( P.129)
●Vehicles with Stop & Start system: 
The Stop & Start system may not 
automatically stop the engine for 
up to an hour.
■When replacing the battery
●Use a Central Degassing type bat-
tery (European Regulations).
●Vehicles with Stop & Start system: 
Use a genuine battery specifically 
designed for use with the Stop & 
Start system or a battery with 
equivalent specifications to a gen-
uine battery. If an unsupported 
battery is used, Stop & Start sys-
tem functions may be restricted to 
protect the battery.
Also, battery performance may 
decrease and the engine may not 
be able to restart. Contact your 
Toyota dealer for details.
●Vehicles without Stop & Start sys-
tem: Use a battery that the case 
size is same as the previous one 
(LN3), 20 hour rate capacity 
(20HR) is equivalent (70Ah) or 
greater, and performance rating 
(CCA) is equivalent (603A) or 
greater.
Vehicles with Stop & Start system: 
Use a battery that the case size is 
same as the previous one (LN3), 20 
hour rate capacity (20HR) is equiva-
lent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent 
(603A) or greater.
• If the sizes differ, the battery can- not be properly secured. 
Page 494 of 568
4947-2. Steps to take in an emergency
HIGHLANDER_U• If the 20 hour rate capacity is low, 
even if the time period where the 
vehicle is not used is a short time, 
the battery may discharge and the 
engine may not be able to start.
For details, consult your Toyota 
dealer.
WARNING
■When removing the battery 
terminals
Always remove the negative (-) 
terminal first. If the positive (+) ter-
minal contacts any metal in the 
surrounding area when the posi-
tive (+) terminal is removed, a 
spark may occur, le ading to a fire 
in addition to electrical shocks 
and death or serious injury.
■When disconnecting the bat-
tery
Do not disconnect the negative (-) 
terminal on the body side. The 
disconnected negative (-) terminal 
may touch the positive (+) termi-
nal, which may cause a short and 
result in death or serious injury.
■Avoiding battery fires or 
explosions
Observe the following precautions 
to prevent accidentally igniting the 
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is 
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other 
than the intended terminal.
●Do not allow the other end of 
the jumper cable connected to 
the “+” terminal to come into 
contact with any other parts or 
metal surfaces in the area, such 
as brackets or unpainted metal.
●Do not allow the + and - clamps 
of the jumper cables to come 
into contact with each other.
●Do not smoke, use matches, 
cigarette lighters or allow open 
flame near the battery.
■Battery precautions
The battery contains poisonous 
and corrosive acidic electrolyte, 
while related parts contain lead 
and lead compounds. Observe 
the following precautions when 
handling the battery:
●When working with the battery, 
always wear safety glasses and 
take care not to allow any bat-
tery fluids (acid) to come into 
contact with skin, clothing or the 
vehicle body.
●Do not lean over the battery.
●In the event that battery fluid 
comes into contact with the skin 
or eyes, immediately wash the 
affected area with water and 
seek medical attention. Place a 
wet sponge or cloth over the 
affected area until medical 
attention can be received.
●Always wash your hands after 
handling the battery support, 
terminals, and other bat-
tery-related parts.
●Do not allow children near the 
battery.
■When replacing the battery
●When the vent plug and indica-
tor are close to the hold down 
clamp, the battery fluid (sulfuric 
acid) may leak.
●For information regarding bat-
tery replacement, contact your 
Toyota dealer.