warning TOYOTA HIGHLANDER 2021 Owners Manual (in English)

2
HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
6
Reading this manual ...................... 11
How to search ................................ 12
Pictorial index ................................ 13
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Theft deterrent system Engine immobilizer system ... 71
Alarm ..................................... 73
2-1. Instrument cluster Warning lights and indicators............................................ 76
Gauges and meters .............. 81
Multi-information display (4.2-inch display)................. 84
Multi-information display (7-inch display)................................ 93
Head-up display ................. 103
Fuel consumption information ......................................... 1083-1. Key information
Keys ................................... 114
3-2.
Opening, closing and locking
th

e doors
Side doors .......................... 117
Back door ........................... 121
Smart key system .............. 133
3-3. Adjusting the seats Front seats ......................... 141
Rear seats.......................... 142
Driving position memory .... 147
Head restraints................... 150
3-4. Adjust
ing the steering wheel
and mirrors
Ste

ering wheel ...................153
Inside rear view mirror ....... 154
Digital Rearview Mirror....... 155
Outside rear view mirrors ... 165
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 167
Moon roof ........................... 170
Panoramic moon roof......... 173
4-1. Before driving Driving the vehicle.............. 179
Cargo and luggage ............ 186
Vehicle load limits .............. 189
Trailer towing...................... 190
Dinghy towing .................... 201
4-2. Driving procedures Engi

ne (ignition) switch ...... 202
Automatic transmission ...... 206
Turn signal lever................. 210
Parking brake ..................... 211
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
HIGHLANDER_U
Emission inspection and mainte-nance (I/M) programs....... 406
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 408
Hood .................................. 410
Positioning a floor jack ....... 411
Engine compartment .......... 412
Tires ................................... 419
Tire inflation pressure......... 431
Wheels ............................... 433
Air conditioning filter ........... 434
Electronic key battery ......... 436
Checking and replacing fuses ......................................... 438
Headlight aim ..................... 440
Light bulbs .......................... 441
7-1. Essential information Emergency flashers ........... 450
If your vehicle has to be stopped in an emergency .............. 450
If the vehicle is trapped in rising water ................................ 451
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 453
If you think something is wrong ......................................... 456
Fuel pump shut off system ......................................... 457
If a warning light turns on or a warning buzzer sounds .... 458
If a warning message is dis- played .............................. 468
If you have a flat tire ........... 472
If the engine will not start ... 486
If you lose your keys .......... 487If the fuel filler door cannot be
opened ............................. 488
If the electronic key does not operate properly............... 489
If the vehicle battery is dis- charged ............................ 491
If your vehicle overheats .... 495
If the vehicle becomes stuck ......................................... 497
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 500
Fuel information ................. 509
Tire information .................. 511
8-2. Customization Customizable features ....... 521
8-3. Initialization Items to initialize ................ 533
9-1. For owners Reporting safety defects for U.S. owners ............................. 536
Seat belt instructions for Cana- dian owners (in French) ... 536
SRS airbag instructions for Canadian owners (in French)......................................... 538
Headlight aim instructions for Canadian owners (in French)
........
................................. 545
What to do if... (Troubleshooting) ......................................... 548
Alphabetical Index.............. 551
7When trouble arises
8Vehicle specifications
9For owners
Index

9
HIGHLANDER_UToyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data fo r research on
vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate. Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collisio n with resulting
death or serious injury to you,
your occupants or others.

10
HIGHLANDER_U
WARNING
■General precaution regarding
children’s safety
Never leave children unattended
in the vehicle, and never allow
children to have or use the key.
Children may be able to start the
vehicle or shift the vehicle into
neutral. There is also a danger
that children may injure them-
selves by playing with the win-
dows, the moon roof or panoramic
moon roof, or other features of the
vehicle. In addition, heat build-up
or extremely cold temperatures
inside the vehicle can be fatal to
children.

11
HIGHLANDER_U
Reading this manual
Explains symbols used in
this manual.
Symbols in this manual
SymbolsMeanings
WARNING:
Explains something
that, if not obeyed,
could cause death or
serious injury to peo-
ple.
NOTICE:
Explains something
that, if not obeyed,
could cause dam-
age to or a malfunc-
tion in the vehicle or
its equipment.
Indicates operating
or working proce-
dures. Follow the
steps in numerical
order.
Symbols in illustrations
SymbolsMeanings
Indicates the action
(pushing, turning,
etc.) used to operate
switches and other
devices.
Indicates the out-
come of an operation
(e.g. a lid opens).
SymbolsMeanings
Indicates the compo-
nent or position
being explained.
Means Do not, Do
not do this , or Do
not let this happen .

13Pictorial index
HIGHLANDER_U
Pictorial index
■ Exterior
The shape of the lights may differ depending on the grade, etc.
Side doors ......... ................................. ................................ P.117
Locking/unlocking ................................................................ P.117
Opening/closing the side windows ....................................... P.167
Locking/unlocking by using the mechanical key .................. P.489
Warning lights/warning messages ............................... P.458, 468
Back door ........................................................................... P.121
Opening from inside the cabin
*............................................ P.124
Opening from outside........................................................... P.125
Warning lights/warning messages ............................... P.458, 468
Outside rear view mirrors ................................................. P.165
Adjusting the mirror angle .................................................... P.165
Folding the mirrors ............................................................... P.166
Driving position memory
*..................................................... P.147
Defogging the mirrors .................................................. P.337, 343
Windshield wipers.............................................................. P.222

14Pictorial index
HIGHLANDER_UPrecautions for winter season....
.......................................... P.327
To prevent freezing (windshield wiper de-icer) ............. P.338, 343
Precautions for car wash
*.................................................... P.397
Fuel filler door .................................................................... P.227
Refueling method ................................................................. P.227
Fuel type/fuel tank capacity ................................................. P.501
Tires..................................................................................... P.419
Tire size/inflation pressure ........................................... P.419, 505
Winter tires/tire chains ......................................................... P.327
Checking/rotation/tire pressure warning system .................. P.419
Coping with flat tires............................................................. P.472
Hood .................................................................................... P.410
Opening ............................................................................... P.410
Engine oil ............................................................................. P.502
Coping with overheating ...................................................... P.495
Warning messages .............................................................. P.468
Front turn signal lights/parking lights
*................... P.210P.216
Parking lights
*.................................................................... P.216
Headlights/daytime running lights
*.................................. P.216
Headlights........................................................................... P.216
Daytime running lights ............... ....................................... P.216
Front side marker lights .................................................... P.216
Parking lights
*/daytime running lights*........................... P.216
Front fog lights
*.................................................................. P.222
Stop/tail lights .................................................................... P.216
Tail lights............................................................................. P.216
Back-up lights
Shifting the shift lever to R ................................................... P.206
Light bulbs of the exterior lights for driving
(Replacing method: P.441, Watts: P.507)

16Pictorial index
HIGHLANDER_U
■Instrument panel
Engine switch ..................................................................... P.202
Starting the engine/changing the modes ............................. P.202
Emergency stop of the engine ............................................. P.450
When the engine will not start .............................................. P.486
Warning messages .............................................................. P.468
Shift lever............................................................................ P.206
Changing the shift position................................................... P.207
Precautions for towing . ........................................................ P.453
When the shift lever does not move..................................... P.208
Meters ................................................................................... P.81
Reading the meters/adjusting the instrument panel light . P.81, 83
Warning lights/indicator lights ................................................ P.76
When a warning light turns on ............................................. P.458
Multi-information display ........... ................................... P.84, 93
Display ............................................................................. P.84, 93
When the warning messages are displayed ........................ P.468

17Pictorial index
HIGHLANDER_UTurn signal lever................................................................. P.210
Headlight switch ................................................................ P.216
Headlights/side marker lights/park
ing lights/tail lights/license plate
lights/daytime running lights ................................................. P.216
Front fog lights
*1................................................................... P.222
Windshield wiper and washer switch....................... P.222, 225
Usage........................................................................... P.222, 225
Adding washer fluid .............................................................. P.418
Warning messages .............................................................. P.468
Emergency flasher switch ................................................. P.450
Hood lock releas e lever .............................................. ....... P.410
Tilt and telescopic steering lo ck release lever ................ P.153
Adjustment ........................................................................... P.153
Air conditioning system ................................. ........... P.336, 341
Usage........................................................................... P.336, 341
Rear window defogger ................................................. P.337, 343
Windshield wiper de-icer
*1........................................... P.338, 343
Audio system
*2
Fuel filler door opener switch ........................................... P.227
*1: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

20Pictorial index
HIGHLANDER_UUSB port
*1
USB charging ports ........................................................... P.375
Power outlet ....................................................................... P.384
Brake hold switch .............................................................. P.214
Parking brake switch ......................................................... P.211
Applying/releasing................................................................ P.211
Precautions against winter season ...................................... P.327
Warning buzzer/light/message ..................................... P.458, 468
Stop & Start cancel switch
*2............................................. P.273
Downhill assist control switch
*2....................................... P.319
Snow mode switch ............................................................. P.318
VSC OFF switch ................................................................. P.322
Driving mode select switch ............................................... P.314
Multi-terrain Select switch
*2.............................................. P.315
*1: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped