bluetooth TOYOTA PRIUS PRIME 2018 Accessories, Audio & Navigation (in English)
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2. SETUP
PRIUS PRIME_Navi_OM47C23U_(U)
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PHONE
7
1Select “New Contact” .
2Enter the name and select  “OK”.
3Enter  the  phone  number  and  select
“OK”.
4Select  the  phone  type  for  the  phone
number.
5To add another number to this contact,
select  “Yes”.
■REGISTERING A NEW CONTACT IN
A  DIFFERENT  WAY  (FROM  THE
“Call History” SCREEN)
1Display  the  phone  top  screen.
(P.171)
2Select  the  “Call  History” tab and se-
lect  a  contact  not  yet  registered  in  the
contact list.
3Select  “Add to Contacts” .
4Follow  the  steps  in  “REGISTERING  A
NEW  CONTACT  TO  THE  CONTACT
LIST” from “STEP 2”. ( P.191)
REGISTERING A NEW 
CONTACT TO THE CONTACT 
LIST
New contact data can be registered.
Up  to  4  numbers  per  person  can  be
registered.  For  PBAP  compatible
Bluetooth
®  phones,  this  function  is
available when “Automatic Transfer” is
set to off. ( P.188)
For  only  OPP  compatible  Bluetooth®
phones, this function is available when
“Automatic  Transfer”  is  set  to  off.
( P.188) 
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2. SETUP
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1Select “Edit Contacts” .
2Select the desired contact.
3Select    corresponding  to  the  de-
sired name or number.
 For editing the name
4Follow  the  steps  in  “REGISTERING  A
NEW  CONTACT  TO  THE  CONTACT
LIST” from “STEP 2”. ( P.191)
 For editing the number
4Follow  the  steps  in  “REGISTERING  A
NEW  CONTACT  TO  THE  CONTACT
LIST” from “STEP 3”. ( P.191)
■EDITING  THE  CONTACT  IN  A  DIF-
FERENT WAY (FROM THE “Contact
Details” SCREEN)
1Display  the  phone  top  screen.
(P.171)
2Select the  “Contacts” , “Call History”
tab  or  the  “Favorites”   tab  and  select
the desired contact.
3Select  “Edit Contact”.
“E-mail Addresses” : Select to display all
registered  e-mail  addresses  for  the  con-
tact.
4Follow  the  steps  in  “EDITING  THE
CONTACT  DATA”  from  “STEP  4”.
( P.192)
EDITING THE CONTACT DATA
For  PBAP  compatible  Bluetooth
®
phones, this function is available when
“Automatic  Transfer”  is  set  to  off.
(  P.188) 
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2. SETUP
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PHONE
7
1Select “Delete Contacts” .
2Select  the  desired  contact  and  select
“Delete”.
3Select “Yes”  when  the  confirmation
screen appears.
■DELETING THE CONTACT IN A DIF-
F E REN T WAY  ( FRO M THE  “C on t a c t
Details” SCREEN)
1Display  the  phone  top  screen.
(P.171)
2Select the  “Contacts” , “Call History”
tab  or  the  “Favorites”  tab and select
the desired contact.
3Select  “Delete Contact” .
4Select “Yes”  when  the  confirmation
screen appears.
DELETING THE CONTACT 
DATA
For  PBAP  compatible  Bluetooth
®
phones, this function is available when
“Automatic  Transfer”  is  set  to  off.
( P.188)
INFORMATION
● Multiple  data  can  be  selected  and
deleted at the same time.
INFORMATION
●When  a  Bluetooth®  phone  is  deleted,
the  contact  data  will  be  deleted  at  the
same time. 
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7
3. WHAT TO DO IF...
1. TROUBLESHOOTING
When using the h ands-free system with a Bluetooth® device
If there is a problem with the hands-free system or a Bluetooth® device, first check
the table below.
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
The  hands-free  sys-
tem or Bluetooth® de-
vice does not work.
The  connected  de-
vice  may  not  be  a
compatible
Bluetooth
® cellular
phone.
For  a  list  of  specific
devices  which
operation  has  been
confirmed  on  this
system,  check  with
your  Toyota  dealer  or
the following website: 
http://www.toyota.com/
entune/
The  Bluetooth® ver-
sion  of  the  connect-
ed  cellular  phone
may  be  older  than
the  specified  ver-
sion.Use  a  cellular  phone
with  Bluetooth® ver-
sion 2.0 or higher (rec-
ommended:  Ver.  3.0
+EDR or higher).46 
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3. WHAT TO DO IF...
PRIUS PRIME_Navi_OM47C23U_(U)
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When registering/connecting a cellular phone
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
A  cellular  phone  can-
not be registered.
An  incorrect  pass-
code  was  entered
on  the  cellular
phone.Enter the correct pass-
code  on  the  cellular
phone.
The  registration  op-
eration has not been
completed  on  the
cellular phone side.Complete the registra-
tion  operation  on  the
cellular  phone  (ap-
prove  registration  on
the phone).
Old  registration  in-
formation  remains
on  either  this  sys-
tem  or  the  cellular
phone.
Delete the existing reg-
istration  information
from  both  this  system
and the cellular phone,
then  register  the  cellu-
lar  phone  you  wish  to
connect to this system.
52
A Bluetooth® connec-
tion cannot be made.
Another  Bluetooth®
device  is  already
connected.
Manually  connect  the
cellular phone you wish
to use to this system.
53
Bluetooth®  function
is  not  enabled  on
the cellular phone.Enable  the  Bluetooth®
function  on  the  cellular
phone.
Automatic
Bluetooth®  connec-
tion  on  this  system
is set to off.
Set  automatic
Bluetooth®  connection
on  this  system  to  on
when the power switch
is  in  ACCESSORY  or
ON mode.
57 
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3. WHAT TO DO IF...
PRIUS PRIME_Navi_OM47C23U_(U)
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PHONE
7
When making/receiving a call
“Unable  to  dial.
Please  check  your
phone.”
Bluetooth® function
is  not  enabled  on
the cellular phone.Enable  the  Bluetooth®
function  on  the  cellular
phone.
Old  registration  in-
formation  remains
on  either  this  sys-
tem  or  the  cellular
phone.Delete the existing reg-
istration  information
from  both  this  system
and the cellular phone,
then  register  the  cellu-
lar  phone  you  wish  to
connect to this system.
52
SymptomLikely causeSolution
Page
Cellular  phoneThis 
system
A  call  cannot  be
made/received.Your  vehicle  is  in  a
“No Service” area.Move  to  where  “No
Service”  no  longer  ap-
pears on the display.
SymptomLikely causeSolution
Page
Cellular  phoneThis 
system 
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3. WHAT TO DO IF...
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PHONE
7
When using the Bluetooth® message function
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
Messages  cannot  be
viewed.
Message  transfer  is
not  enabled  on  the
cellular phone.
Enable message trans-
fer  on  the  cellular
phone  (approve  mes-
sage  transfer  on  the
phone).
Automatic  transfer
function on this sys-
tem is set to off.Set  automatic  transfer
function on this system
to on.
196
New  message  notifi-
cations  are  not  dis-
played.
Notification  of  SMS/
MMS/E-mail  recep-
tion  on  this  system
is set to off.Set notification of SMS/
MMS/E-mail  reception
on this system to on.
196
Automatic  message
transfer  function  is
not  enabled  on  the
cellular phone.Enable  automatic
transfer function on the
cellular phone.
 
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3. WHAT TO DO IF...
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In other situations
: For details, refer to the owner’s manual that came with the c ellular phone.
SymptomLikely causeSolution
Page
Cellular 
phoneThis 
system
The  Bluetooth® con-
nection  status  is  dis-
played  at  the  top  of
the  screen  each  time
the power switch is in
ACCESSORY  or  ON
mode.
Connection  confir-
mation  display  on
this system is set to
on.To  turn  off  the  display,
set  connection  confir-
mation  display  on  this
system to off.
56
Even  though  all  con-
ceivable  measures
have  been  taken,  the
symptom  status  does
not change.
The  cellular  phone
is  not  close  enough
to this system.Bring  the  cellular
phone  closer  to  this
system.
The  cellular  phone
is the most likely
cause  of  the  symp-
tom.
Turn the cellular phone
off,  remove  and  rein-
stall  the  battery  pack,
and  then  restart  the
cellular phone. 
Enable  the  cellular
phone’s  Bluetooth®
connection.
Stop  the  cellular
phone’s  security  soft-
ware  and  close  all  ap-
plications.
Before  using  an  appli-
cation  installed  on  the
cellular phone, careful-
ly check its source and
how its operation might
affect this system.
 
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1. Entune App Suite OVERVIEW
PRIUS PRIME_Navi_OM47C23U_(U)
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Entune App Suite
9
Perform the following actions.
In  order  to  use  Entune  App  Suite,  the  fol-
lowing actions must first be performed:
User  registration  with  a  service  contract
( P.281)
 Download  the  Entune  App  Suite  applica-
tion  onto  your  cellular  phone,  and  login  to
the application. ( P.282)
 Register  a  Bluetooth
®  phone  with  the
hands-free system. ( P.44)
 Download  Entune  App  Suite  applications
to the system. ( P.284)
1Perform user registration at 
http://www.toyota.com/entune/
.
PREPARATION BEFORE 
USING Entune App Suite
SETUP REQUIRED TO USE 
Entune App Suite
1User registration
2Download  the  Entune  App  Suite  ap-
plication to your cellular phone.
3Register the cellul ar phone to the sys-
tem.
4Download  Entune  App  Suite  applica-
tions to the system.
USER REGISTRATION 
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1. Entune App Suite OVERVIEW
PRIUS PRIME_Navi_OM47C23U_(U)
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1Download the Entune App Suite appli-
cation to your cellular phone.
2Run  the  Entune  App  Suite  application
on your cellular phone.
3Enter  the  information  required  into  the
Entune App Suite application. Login to
the application.
1The  actions  on  P.281  need  to  be  per-
formed before Entune App Suite appli-
cations can be downloaded.
2Once your phone is running the Entune
App  Suite  application  with  a  valid  ac-
count logged in and is connected to the
system,  an  on-screen  pop-up  will  be
displayed  offering  to  begin  download-
ing  Entune  App  Suite  applications  to
the  system.  After  download  has  start-
ed, see P.285 for mo re information.
REGISTERING THE Entune App 
Suite APPLICATION
INFORMATION
●Applications  can  only be  used when  the
Entune  App  Suite  application  has  been
downloaded  to  your  cellular  phone  and
the application is running.
● Entune  App  Suite  operational  proce-
dures can also be confirmed by visiting 
http://www.toyota.com/entune/
.
● In  order  to  use  applications,  it  is  neces-
sary  to  run  the  Entune App  Suite  appli-
cation on your cellular phone.
● If an iPhone is connected via Bluetooth
®
and USB at the same time, system oper-
ation  may  become  unstable.  For  known
phone  compatibility  information,  refer  to
http://www.toyota.com/entune/
.
DOWNLOADING Entune App 
Suite APPLICATIONS