bluetooth TOYOTA RAV4 2022 Workshop Manual
Page 482 of 748
4825-15. Phone settings
tory.*
Select to add new contacts to 
the contact list.
* ( P.484)
Select to edit contacts in the 
contact list.
* (  P.485)
Select to delete contacts 
from the contact list.
* 
( P.485)
Select to set the voice tags. 
( P.486)
Select to reset all setup 
items.
*: For PBAP compatible Bluetooth® 
phones, this function is available 
when “Automatic Transfer” is set 
to off. ( P.482)
●Depending on the type of 
Bluetooth® phone, certain func-
tions may not be available.
●Contact data is managed inde-
pendently for every registered 
phone. When one phone is con-
nected, another phone’s regis-
tered data cannot be read.
The automatic contact/history 
function is available for PBAP 
compatible Bluetooth
® phones 
only.
1 Select “Automatic Transfer”. 2
Select the desired item to be 
set.
Select to set automatic con-
tact/history transfer on/off. 
When set to on, the phone’s 
contact data and history are 
automatically transferred.
Select to update contacts 
from the connected phone. 
( P.482)
Select to set the transferred 
contact image display on/off.
Only when the vehicle is not 
moving, the contact image 
can be displayed.
Select to reset all setup 
items.
■Updating contacts from 
phone
1 Select “Update Now”.
 Contacts are transferred auto-
matically.
2 Check that a confirmation 
screen is displayed when the 
operation is complete.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 If another Bluetooth
® device 
Setting automatic con-
tact/history transfer
G
H
I
J
K
A
B
C
D 
Page 483 of 748
4835-15. Phone settings
5
Audio
is connected when transfer-
ring contact data, depending 
on the phone, the connected 
Bluetooth
® device may need 
to be disconnected.
 Depending on the type of 
Bluetooth
® phone being con-
nected, it may be necessary 
to perform additional steps on 
the phone.
■Updating the contacts in a 
different way (from the call 
history screen)
*
1 Display the phone top 
screen. ( P.463)
2 Select “History” and select a 
contact not yet registered in 
the contact list.
3 Select “Update Contact”.
4 Select the desired contact.
5 Select a phone type for the 
phone number.
*: For PBAP compatible Bluetooth® 
phones, this function is available 
when “Automatic Transfer” is set 
to off. ( P.482)
●When an Android Auto connection 
is established, this function will be 
unavailable.
*
*
: This function is not made avail- able in some countries or areas.
When the contact is not regis-
tered
1 Select “Transfer Contacts 
from Device”.
2 Select “From Phone 
(Bluetooth)”.
3 Transfer the contact data to 
the system using a 
Bluetooth
® phone.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 To cancel this function, select 
“Cancel”.
4 Check that a confirmation 
screen is displayed when the 
operation is complete.
When the contact is regis-
tered
1 Select “Transfer Contacts 
from Device”.
2 Select “From Phone 
(Bluetooth)”.
3 Select “Replace Contacts” or 
“Add Contact”.
“Replace Contacts”: Select to trans-
fer the contact fr om the connected 
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer 
the desired contact data from the 
connected cellular  phone to add to 
the current one.
Transfer contacts from 
device
From phone (OPP compati-
ble Bluetooth
® phones only) 
Page 484 of 748
4845-15. Phone settings
4Transfer the contact data to 
the system using a 
Bluetooth
® phone.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 To cancel this function, select 
“Cancel”.
5 Check that a confirmation 
screen is displayed when the 
operation is complete.
Backed-up contact data 
(“vCard” formatted) can be 
transferred from USB device or 
Bluetooth
® phone to this sys-
tem.
1 Connect a USB device. 
( P.418)
2 Select “Transfer Contacts 
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2” 
when the multiple USB 
devices are connected. If a 
USB device is connected, 
skip this procedure.
5 Select “Replace Contacts” or 
“Add Contact”. If the contact 
is already registered, skip 
this procedure.
“Replace Contacts”: Select to trans-
fer the contact fro m the connected 
USB device or Bluetooth
® phone 
and replace the current one.
“Add Contact”: Select to transfer  the desired contact data from the 
connected USB device or 
Bluetooth
® phone to add to the cur-
rent one.
6 Select a desired file from 
vCard file list.
7 Check that a confirmation 
screen is displayed when the 
operation is complete.
●Depending on the type of 
Bluetooth® phone used and num-
ber of files, it may take time to dis-
play vCard file lists and download 
contacts.
●Downloading may not complete 
correctly in the  following cases:
• If the engine switch is turned off  during downloading.
• If the USB device or Bluetooth
® 
phone is removed before down-
loading is complete.
New contact data can be regis-
tered.
Up to 4 numbers per person can 
be registered. For PBAP com-
patible Bluetooth
® phones, this 
function is available when “Auto-
matic Transfer” is set to off. 
( P.481)
1 Select “New Contact”.
2 Enter the name and select 
“OK”.
3 Enter the phone number and 
select “OK”.
4 Select the phone type for the 
phone number.
From USB device
Registering a new contact 
to the contacts list 
Page 485 of 748
4855-15. Phone settings
5
Audio
5To add another number to 
this contact, select “Yes”.
■Registering a new contact 
in a different way (from the 
call history screen)
1 Display the phone top 
screen. ( P.463)
2 Select “History” and select a 
contact not yet registered in 
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step  2. 
( P.484)
For PBAP compatible 
Bluetooth
® phones, this function 
is available when “Automatic 
Transfer” is set to off. ( P.481)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select   next to the name 
or desired number.
4 Enter the name or the phone 
number and select “OK”.
For PBAP compatible 
Bluetooth
® phones, this function 
is available when “Automatic 
Transfer” is set to off. ( P.481)
1 Select “Delete Contacts”. 2
Select the desired contact 
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and 
deleted at the same time.
●When a Bluetooth® phone is 
deleted, the  contact data will be 
deleted at the same time.
Up to 15 contacts (maximum of 
4 numbers per contact) can be 
registered in the favorites list.
■Registering the contacts in 
the favorites list
1 Select “Add Favorite”.
2 Select the desired contact to 
add to the favorites list.
 Dimmed contacts are already 
stored as a favorite.
3 Check that a confirmation 
screen is displayed when the 
operation is complete.
When 15 contacts have 
already been registered to the 
favorites list
1 When 15 contacts have 
already been registered to 
the favorites list, a registered 
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to 
replace a contact.
2 Select the contact to be 
replaced.
Editing the contact data
Deleting the contact data
Favorites list setting 
Page 489 of 748
4895-16. What to do if... (Bluetooth®)
5
Audio
5-16.What to do if... (Bluetooth®)
■When using the hands-free 
system with a Bluetooth® 
device
The hands-free system or 
Bluetooth
® device does not 
work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the 
hands-free system or a 
Bluetooth
® device, first 
check the table below.
Troubleshooting
Likely causeSolution
The connected 
device may not 
be a compatible 
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia i n  t h e  
United States, 
http://www.
toyota.ca/
connected 
in Canada, and 
https://www.
toyotapr.com/
serviciosconecta
dos in Puerto 
Rico
The Bluetooth® 
version of the 
connected cellu-
lar phone may 
be older than the 
specified ver-
sion.Use a cellular 
phone with 
Bluetooth
® ver-
sion 2.0 or 
higher (recom-
mended: Ver. 
4.2 or higher). 
(  P.389) 
Page 490 of 748
4905-16. What to do if... (Bluetooth®)
A Bluetooth® connection can-
not be made.
■When making/receiving a 
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be 
transferred manually/automati-
cally.
Likely causeSolution
An incorrect 
passcode was 
entered on the 
cellular phone.Enter the correct 
passcode on the 
cellular phone.
The registration 
operation has 
not been com-
pleted on the cel-
lular phone side.
Complete the 
registration oper-
ation on the cel-
lular phone 
(approve regis-
tration on the 
phone).
Old registration 
information 
remains on 
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration 
information from 
both this system 
and the cellular 
phone, then reg-
ister the  cellular 
phone you wish 
to connect to this 
system. 
(  P.393)
Likely causeSolution
Another 
Bluetooth
® 
device is already 
connected.
Manually con-
nect the  cellular 
phone you wish 
to use to this 
system. 
(  P.391)
Bluetooth® func-
tion is not 
enabled on the 
cellular phone.Enable the 
Bluetooth
® func-
tion on the cellu-
lar phone.
Automatic 
Bluetooth
® con-
nection on this 
system is set to 
off.
Set automatic 
Bluetooth
® con-
nection on this 
system to on 
when the engine 
switch is in ACC 
or ON. ( P.396)
Preferred device 
settings function 
on this system is 
set to on.
Set preferred 
device settings 
function on this 
system to off. 
( P.396)
Set the desired 
cellular phone to 
the highest auto-
matic connec-
tion priority. 
( P.396)
Likely causeSolution
Your vehicle is in 
a   area.
Move to where 
 no longer 
appears on the 
display.
Likely causeSolution 
Page 491 of 748
4915-16. What to do if... (Bluetooth®)
5
Audio
Phonebook data cannot be edited.
■When using the Bluetooth® 
message function
Messages cannot be viewed.
New message notifications are 
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular 
phone may not 
be compatible 
with transferring 
phonebook data.
For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia in the 
United States, 
http://www.
toyota.ca/connec
ted in Canada, 
and https://www.
toyotapr.com/
serviciosconecta
dos in Puerto 
Rico
Automatic con-
tact transfer 
function on this 
system is set to 
off.Set automatic 
contact transfer 
function on this 
system to on. 
(  P.482)
Passcode has 
not been entered 
on the cellular 
phone.
Enter the pass-
code on the cel-
lular phone if 
requested 
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has 
not completed.
Complete trans-
fer operation on 
the cellular 
phone (approve 
transfer opera-
tion on the 
phone).
Likely causeSolution
Automatic con-
tact transfer 
function on this 
system is set to 
on.Set automatic 
contact transfer 
function on this 
system to off. 
( P.482)
Likely causeSolution
Message trans-
f e r  i s  n o t  e n a b l e d  
on the cellular 
phone.
Enable mes-
sage transfer on 
the cellular 
phone (approve 
message trans-
fer on the 
phone).
Automatic trans-
fer function on 
this system is set 
to off.Set automatic 
transfer function 
on this system to 
on. ( P.482)
Likely causeSolution
Notification of 
SMS/MMS/E-
mail reception on 
this system is set 
to off.Set notification 
of SMS/MMS/E-
mail reception on 
this system to 
on. ( P.480)
Automatic mes-
sage transfer 
function is not 
enabled on the 
cellular phone.Enable auto-
matic transfer 
function on the 
cellular phone. 
Page 492 of 748
4925-16. What to do if... (Bluetooth®)
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the 
screen each time the engine 
switch is in ACC or ON.
Even though all conceivable 
measures have been taken, the 
symptom status does not 
change.
●For details, refer to the owner’s 
manual that came with the cellular 
phone.
Likely causeSolution
Connection con-
firmation display 
on this system is 
set to on.
To turn off the 
display, set con-
nection confir-
mation display 
on this system to 
off. ( P.396)
Likely causeSolution
The cellular 
phone is not 
close enough to 
this system.Bring the cellu-
lar phone closer 
to this system.
Radio interfer-
ence has 
occurred.
Turn off Wi-Fi® 
devices or other 
devices that may 
emit radio 
waves.
The cellular 
phone is the 
most likely cause 
of the symptom.
Turn the cellular 
phone off, 
remove and rein-
stall the battery 
pack, and then 
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s 
Bluetooth
® con-
nection.
Disable the 
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular 
phone’s security 
software and 
close all applica-
tions.
Before using an 
application 
installed on the 
cellular phone, 
carefully check 
its source and 
how its operation 
might affect this 
system.
Likely causeSolution 
Page 494 of 748
4945-17. Connected Services overview
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the 
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps  installed on a smartphone to be displayed on and operated from 
the screen via a Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps  installed on the system to be displayed on and operated from th e 
screen.
A few settings must be performed before Toyota Apps can be 
used. ( P.496)
By using a smartphone or DCM
A
B 
Page 496 of 748
4965-17. Connected Services overview
data.
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P.386)
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile app lication opera-
tional procedures can also be con-
firmed by visiting
http://www.toyota.com/
connected-services
in the United States.
●If a Toyota mobile application is 
used while iPod  audio/video is 
being played back, system opera-
tion may become unstable.
*: Vehicles equipped with DCM
■Subscription
 After you have signed the 
Telematics Subscription Ser-
vice Agreement and are 
enrolled, you can begin 
receiving services. A variety 
of subscription terms are 
available. Contact your 
Preparation before using 
Toyota mobile application
Type B: Function 
achieved by using 
DCM and the system
*
The functionality of Wi-Fi® 
Hotspot is made possible 
through the shared work of 
the DCM and the system.
These are subscription-
based telematics services 
that use Global Positioning 
System (GPS) data and 
embedded cellular technol-
ogy to provide safety and 
security as well as conve-
nience features.
These services are available 
by subscription on select, 
telematics hardware-
equipped vehicles and sup-
ported by the Toyota 
response center, which 
operates 24 hours a day, 7 
days a week.
For details about Wi-Fi
® 
Hotspot: P.398
Before using the function