TOYOTA RAV4 EV 2013 1.G Owners Manual

When trouble arises5
411
5-1. Essential informationEmergency flashers ......... 412
If your vehicle needs to be towed ........................ 413
If you think something is wrong ......................... 416
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 417
If a warning message is displayed........................ 427
If you have a flat tire......... 447
If the EV (Electric Vehicle) system will not start ....... 465
If you lose your keys ........ 467
If the electronic key does not operate
properly .......................... 468
If the vehicle 12-volt battery is discharged ...... 470
If your vehicle overheats ....................... 475
If the vehicle becomes stuck .............................. 477
If your vehicle has to be stopped in an
emergency ..................... 479

412
5-1. Essential information
Emergency flashers
■Emergency flashers
If the emergency flashers are used for a long time while the EV system is not
operating (while the “READY” indicator is not illuminated), the 12-volt battery
may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch.
All the turn signal lights will
flash. To turn them off, press
the switch once again.

5
When trouble arises
413
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The EV system is operating bu t the vehicle will not move.
● The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, or if the 12-
volt battery is discharged, the vehicle cannot be moved with the front
wheels on the ground, as the front wheels may be locked.
In this case, move the vehicle with both front wheels or all four
wheels lifted.
Jump start procedure ( P. 470)
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.

414 5-1. Essential information
Towing with a sling-type truckDo not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the
front wheels.

5
When trouble arises
415
5-1. Essential information
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the EV system when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
Doing so can lead to EV system damage.

416
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
■ Audible symptoms
●Excessive tire squeal when cornering
● Strange noises related to the suspension system
■ Operational symptoms
●Stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor

5
When trouble arises
417
5-2. Steps to take in an emergency
If a war ning light turns on or a war ning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact your
Toyota dealer.
*: Brake system warning buzzer:
When there is a possible problem that could affect braking performance, the
warning light will come on and a warning buzzer may sound.
Parking brake engaged warning buzzer:
P. 433
Warning lightWarning light/Details
(Red) Brake system warning light (warning buzzer)*
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
■ Brake system warning light operation
Although depressing the brake pedal repeatedly may cause the red brake
system warning light to turn on and the buzzer to sound, this does not indi-
cate a malfunction.
Calmly perform the following actio ns if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to o ccur, have the vehicle inspected by
your Toyota dealer.

418 5-2. Steps to take in an emergency
Stop the vehicle immediately.The following warning indicates the possibility of damage to the vehi-
cle that may lead to an accident. Immediately stop the vehicle in a
safe place and contact your Toyota dealer.
Have the vehicle inspected by your Toyota dealer immediately.Failure to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning lightWarning light/Details
12-volt battery chargi ng system warning light
Indicates a malfunction in the vehicle’s 12-volt battery
charging system.
Warning lightWarning light/Details
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system.
“ABS” warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system.
Electric power steering system warning light (warning
buzzer) Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Slip indicator light
Indicates a malfunction in:
• The VSC;
• The TRAC;
• The hill-start assist control

5
When trouble arises
419
5-2. Steps to take in an emergency
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light goes off.
(Yellow) Brake system warning light
Indicates a malfunction in:
• The regenerative brake system; or
• The electronically controlled brake system
(Flashing) Cruise control indicator light
Indicates a malfunction in the cruise control system
Warning lightWarning light/DetailsCorrection procedure
Open door warning light
(warning buzzer)*
1
Indicates that a door is
not fully closed Check that all the doors
are closed.
SOC (State of Charge)
warning light The amount of charge
remaining in the traction
battery has fallen to the
SOC gauge’s 2 lowest
segments Charge the vehicle.
(Yellow) Plug-in indicator
Indicates a malfunction
with the charging cable. Reconnect the charging
cable.
If the warning light
does not go off even
after reconnecting the
charging cable, contact
your Toyota dealer.
Warning lightWarning light/Details

420 5-2. Steps to take in an emergency
(Flash quickly)Charging indicator
Indicates a malfunction in
the charging system 
P. 5 9
Output control warning
light (warning buzzer) EV system power avail-
able is low (due to the
amount of charge remain-
ing in the traction battery
being low, or low temper-
ature or high tempera-
ture) Charge the vehicle.
Seat belt reminder light
(warning buzzer)*
2
Warns the driver/front
passenger to fasten his/
her seat belt. Fasten the seat belt.
Master warning light A buzzer sounds and the
warning light comes on
and flashes to indicate
that the master warning
system has detected a
malfunction. 
P. 4 2 7
Warning lightWarning light/DetailsCorrection procedure