TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)
Page 151 of 744
1513-2. Opening, closing and locking the doors
3
Before driving
the effective range, the door may 
lock and unlock repeatedly. In that 
case, follow the fo llowing correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or  more away from 
the vehicle. (Take care to ensure 
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart 
key system. ( P.149)
●If the electronic key is inside the 
vehicle and a door handle 
becomes wet during a car wash, a 
message may be shown on the 
multi-informatio n display and a 
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all 
the doors.
●The lock sensor may not work 
properly if it com es into contact 
with ice, snow, mud, etc. Clean 
the lock sensor and attempt to 
operate it again, or use the lock 
sensor on the lower part of the 
door handle.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being 
unlocked. In this case, return the 
door handle to the original position 
and check that the doors unlock 
before pulling the door handle 
again.
●If there is another electronic key in 
the detection area, it may take 
slightly longer to unlock the doors 
after the door handle is gripped.
■When the vehicle  is not driven 
for extended periods
●To prevent theft of the vehicle, do 
not leave the electronic key within 
6 ft. (2 m) of the vehicle.
●The smart key system can be 
deactivated in advance. ( P.700)
●Battery-saving mode can reduce 
the power consumption of elec-
tronic keys. ( P.149)
■To operate the system properly
Make sure to carry the electronic 
key when operating the system. Do 
not get the electronic key too close 
to the vehicle when operating the 
system from the out side of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key, 
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off 
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key  system does 
not operate properly
●Locking and unlocking the doors: 
Use the mechanical key. ( P.663)
●Starting the hybrid system: 
P. 6 6 4
■Customization
Settings (e.g. smart key system) 
can be changed.
(Customizable features:  P.700)
If the smart key system has been 
deactivated in a customized setting, 
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or 
mechanical key. ( P.128, 663)
●Starting the hybr id system and 
changing power switch modes: 
 P. 6 6 4
●Stopping the hybrid system: 
P. 2 1 4 
Page 152 of 744
1523-2. Opening, closing and locking the doors
■Certification for the smart key system
For vehicles sold in the U.S.A., Hawaii, Ame rican Samoa, Guam, Saipan 
and Puerto Rico
For vehicles sold in Canada 
Page 153 of 744
1533-2. Opening, closing and locking the doors
3
Before driving
WA R N I N G
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac 
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should 
maintain a reasonable distance 
between themselves and the 
smart key system antennas. 
( P.148)
The radio waves may affect the 
operation of such devices. If 
necessary, the entry function 
can be disabled. Ask your Toy-
ota dealer for details, such as 
the frequency of radio waves 
and timing of the emitted radio 
waves. Then, consult your doc-
tor to see if you should disable 
the entry function.
●Users of any electrical medical 
device other than implantable 
cardiac pacemakers, cardiac 
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should 
consult the manufacturer of the 
device for information about its 
operation under the influence of 
radio waves.
Radio waves could have unex-
pected effects on the operation 
of such medical devices.
Ask your Toyota dealer for details 
on disabling the entry function. 
Page 154 of 744
1543-3. Adjusting the seats
3-3.Adjusting the seats
Manual seat
1 Seat position adjustment 
lever
2 Seatback angle adjustment 
lever
3 Vertical height adjustment 
lever (driver’s side only)
Power seat (driver’s side 
only)
1 Seat position adjustment 
switch
2 Seatback angle adjustment 
switch
3 Seat cushion (front) angle 
adjustment switch
4 Vertical height adjustment 
switch
5 Lumbar support adjustment 
switch
■When adjusting the seat
Take care when adjusting the seat 
so that the head restraint does not 
touch the ceiling.
Front seats
The seats can be adjusted 
(longitudinally, vertically, 
etc.). Adjust the seat to 
ensure the correct driving 
posture.
Adjustment procedure
WA R N I N G
■When adjusting the seat posi-
tion
●Take care when adjusting the 
seat position to ensure that 
other passengers are not 
injured by the moving seat. 
Page 155 of 744
1553-3. Adjusting the seats
3
Before driving
Pull the seatback angle adjust-
ment lever  , and adjust the 
seatback angle.
WA R N I N G
●Do not put your hands under the 
seat or near the moving parts to 
avoid injury.
Fingers or hands may become 
jammed in the seat mechanism.
●Make sure to leave enough 
space around the feet so they 
do not get stuck.
●Manual seat only: After adjust-
ing the seat, make sure that the 
seat is locked in position.
■Seat adjustment
To reduce the risk of sliding under 
the lap belt durin g a collision, do 
not recline the seat more than 
necessary.
If the seat is too reclined, the lap 
belt may slide past the hips and 
apply restraint forces directly to 
the abdomen, or your neck may 
contact the shoulder belt, increas-
ing the risk of death or serious 
injury in the event of an accident.
Adjustments should not be made 
while driving as the seat may 
unexpectedly move and cause 
the driver to lose control of the 
vehicle.
Rear seats
Reclining adjustments and 
folding the seatbacks can 
be done with lever opera-
tion.
Adjustment procedure
WA R N I N G
■When operating the seatback
Observe the following precau-
tions.
Failure to do so may cause death 
or serious injury.
●Keep other passengers from 
being hit with the seatback.
●Do not bring your hands close 
to the moving parts or between 
the seats, as we ll as do not let 
any part of your body get 
caught.
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Page 156 of 744
1563-3. Adjusting the seats
■Before folding down the 
seatbacks
1 Park the vehicle in a safe 
place.
Apply the parking brake ( P.224) 
and shift the shift lever to P. 
(  P.220)
2 Adjust the position of the 
front seat and the angle of 
the seatback. ( P.154)
Depending on the position of the 
front seat, if the seatback is folded 
backward, it may interfere with the 
operation of the rear seat.
3 Lift up and push down the 
head restraints of the rear 
outboard seats, and lower 
the head restraint of the rear 
center seat. ( P.160)
4 Stow the armrest of the rear 
seat if it is pulled out. 
( P.551)
This step is not necessary when 
operating the left side seat only.
■Folding down the seat-
backs
While pulling the seatback angle 
adjustment lever  , fold the 
seatback down.
■Returning the rear seat-
backs
To avoid trapping the seat belt 
between the seat and the inside 
of the vehicle, pass the seat belt 
outside the seat belt guide   
and then return the seatback 
securely to the locked position.
WA R N I N G
●After adjusting the seat, make 
sure that the seat is locked in 
position. 
If the seatback is not securely 
locked, the red  marking will be 
visible. Make sure that the red 
marking is not visible.
Folding down the rear 
seatbacks
WA R N I N G
Observe the following precau-
tions.
Failure to do so may result in 
death or serious injury.
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Page 157 of 744
1573-3. Adjusting the seats
3
Before driving
*: If equipped
■Recording procedure
1 Check that the shift lever is in 
P.
2 Turn the power switch to ON.
3 Adjust the driver’s seat to the 
desired positions.
4 While pressing the “SET” but-
ton, press button “1” or “2” 
until the buzzer sounds.
If the selected button has already 
been preset, the previously 
recorded positio n will be overwrit-
WA R N I N G
■When folding the rear seat-
backs down
●Do not fold the seatbacks down 
while driving.
●Stop the vehicle on level 
ground, set the parking brake 
and shift the shift lever to P.
●Do not allow anyo ne to sit on a 
folded seatback or in the lug-
gage compartment while driv-
ing.
●Do not allow child ren to enter 
the luggage compartment.
●Do not operate the rear seat if it 
is occupied.
●Be careful not to get feet or 
hands caught in the moving 
parts or joints of the seats 
during operation.
●Do not allow children to operate 
the seat.
■After returning  the rear seat-
back to the upright position
●Make sure that the seatback is 
securely locked in position by 
lightly pushing it back and forth. 
If the seatback is not securely 
locked, the red  marking will be 
visible. Make sure that the red 
marking is not visible.
●Check that the seat belts are 
not twisted or caught in the 
seatback.
Driving position mem-
or y*
This feature automatically 
adjusts the driver’s seat to 
suit your preferences.
Your preferred driving posi-
tion (the position of the 
driver’s seat) can be 
recorded and recalled by 
pressing a button.
Two different driving posi-
tions can be recorded into 
memory.
Each electronic key can be 
registered to recall your pre-
ferred driving position.
Recording/recalling a 
driving position 
Page 158 of 744
1583-3. Adjusting the seats
ten.
■Recall procedure
1 Check that the shift lever is in 
P.
2 Turn the power switch to ON.
3 Press one of the buttons for 
the driving position you want 
to recall until the buzzer 
sounds.
■To stop the position recall oper-
ation part-way through
Perform any of the following:
●Press the “SET” button.
●Press button “1” or “2”.
●Operate any of the seat adjust-
ment switches.
■Seat positions that can be 
memorized ( P.154)
The adjusted positions other than 
the position adjusted by lumbar sup-
port switch can be recorded.
■Operating the driving position 
memory after turning the power 
switch to OFF
Recorded seat positions can be 
activated up to 180 seconds after 
the driver’s door is opened and 
another 60 seconds after it is closed 
again.
■In order to corre ctly use the 
driving position memory func-
tion
If a seat position is already in the 
furthest possible position and the 
seat is operated in the same direc-
tion, the recorded position may be 
slightly different w hen it is recalled.
■When recalling the driving posi-
tion
Take care when recalling the driving 
position so that the head restraint 
does not touch the ceiling.
■If the 12-volt b attery is discon-
nected
The memorized positions are 
erased.
■Registering procedure
Record your driving position to 
button “1” or “2” before perform-
ing the following:
Carry only the key you want to 
WA R N I N G
■Seat adjustment caution
Take care during seat adjustment 
so that the seat does not strike 
the rear passenger or squeeze 
your body against the steering 
wheel.
Registering/recall/cancel-
ing a driving position to 
an electronic key (mem-
ory recall function) 
Page 159 of 744
1593-3. Adjusting the seats
3
Before driving
register, and then close the 
driver’s door. 
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be recorded properly.
1Check that the shift lever is in 
P.
2 Turn the power switch to ON.
3 Recall the driving position 
that you want to record.
4 While pressing the recalled 
button, press and hold the 
door lock switch (either lock 
or unlock) until the buzzer 
sounds.
If the button could not be regis-
tered, the buzzer sounds continu-
ously for approximately 3 seconds.
■Recall procedure
Make sure that the doors are 
locked before recalling the driv-
ing position.Carry the electronic 
key that has been registered to 
the driving position, and then 
unlock and open the driver’s 
door using the smart key system 
or wireless remote control.
The driving positi on will move to the 
recorded position.
If the driving position is in a position  that has already been recorded, the 
seat will not move.
■Cancelation procedure
Carry only the key you want to 
cancel and then close the 
driver’s door.
If 2 or more keys are in the vehi-
cle, the driving position cannot 
be canceled properly.
1 Check that the shift lever is in 
P.
2 Turn the power switch to ON.
3 While pressing the “SET” but-
ton, press and hold the door 
lock switch (either lock or 
unlock) until the buzzer 
sounds twice.
If the button could not be canceled, 
the buzzer sounds c ontinuously for 
approximately 3 seconds.
■Recalling the driving position 
using the memory recall func-
tion
●Different driving p ositions can be 
registered for each electronic key. 
Therefore, the driving position that 
is recalled may be different 
depending on the key being car-
ried.
●If a door other than the driver’s 
door is unlocked with smart key 
system, the driving position can-
not be recalled. In this case, press 
the driving position button which 
has been set.
■Customization
Settings (e.g. the unlock door set-
tings of the memory recall function) 
can be customized. (Customizable 
features:  P.702) 
Page 160 of 744
1603-3. Adjusting the seats
■Front seats
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while 
pressing the lock release button 
.
■Center rear seat
1 Up
Pull the head restraints up.
2Down
Push the head restraint down while 
pressing the lock release button 
.
■Outboard rear seats
Head restraints cannot be 
adjusted.
■Adjusting the height of the head 
restraints (front seats)
Make sure that the head restraints 
are adjusted so that the center of 
the head restraint i s closest to the 
top of your ears.
■Adjusting the center rear seat 
head restraint
Always raise the head restraint one 
level from the stowed position when 
using.
Head restraints
Head restraints are provided 
for all seats.
WA R N I N G
■Head restraint precautions
Observe the following precautions 
regarding the head restraints.
Failure to do so m ay result in 
death or serious injury.
●Use the head restraints 
designed for each respective 
seat.
●Adjust the head restraints to the 
correct position at all times.
●After adjusting the head 
restraints, push down on them 
and make sure they are locked 
in position.
●Do not drive with the head 
restraints removed.
Vertical adjustment
A
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