TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)
Manufacturer: TOYOTA, Model Year: 2020, Model line: RAV4 HYBRID, Model: TOYOTA RAV4 HYBRID 2020Pages: 744, PDF Size: 31.43 MB
Page 121 of 744

121
3
3
Before driving
Before driving
3-1. Key informationKeys ............................ 122
3-2. Opening, closing and  locking the doors
Side doors ................... 128
Back door .................... 134
Smart key system ....... 148
3-3. Adjusting the seats Front seats .................. 154
Rear seats................... 155
Driving position memory .................................. 157
Head restraints............ 160
3-4. Adjusting the steering  wheel and mirrors
Steering wheel ............ 162
Inside rear view mirror 163
Digital Rear-view Mirror 165
Outside rear view mirrors .................................. 174
3-5. Opening, closing the win- dows and moon roof
Power windows ........... 176
Moon roof .................... 179
Panoramic moon roof.. 182 
Page 122 of 744

1223-1. Key information
3-1.Key information
The following keys are provided 
with the vehicle.
Vehicles without smart key 
systemMaster keys
Operating the wireless remote con-
trol function ( P.124)
Key number plate
Vehicles with smart key sys-
tem
Electronic keys
• Operating the smart key system  ( P.148)
• Operating the wireless remote  control function ( P.124)
Mechanical keys Key number plate
■When riding in an aircraft
When bringing a ke y with wireless 
remote control func tion onto an air-
craft, make sure you do not press 
any buttons on the key while inside 
the aircraft cabin. If you are carrying 
the key in your bag etc., ensure that 
the buttons are not likely to be 
pressed accidentally. Pressing a 
button may cause the key to emit 
radio waves that could interfere with 
the operation of the aircraft.
■Key battery depletion
Vehicles without smart key system
●The standard battery life is 1 to 2 
years.
●The battery will be come depleted 
even if the wireless key is not 
used. The following symptoms 
indicate that the  wireless key bat-
tery may be depleted. Replace the 
battery when necessary. ( P.613)
• The wireless remote control does 
not operate.
• The detection area becomes  smaller.
Vehicles with smart key system
●The standard battery life is 1 to 2 
years.
●If the battery bec omes low, an 
alarm will sound in the cabin and a 
message will be disp layed on the 
multi-information display when the 
hybrid system stops.
●To reduce key battery depletion 
when the electronic key is to not 
be used for long periods of time, 
set the electronic key to the bat-
tery-saving mode. ( P.149)
●As the electronic key always 
receives radio waves, the battery 
will become depleted  even if the 
electronic key is not used. The fol-
lowing symptoms indicate that the 
electronic key battery may be 
depleted. Replace the battery 
when necessary.
Keys
Key types
A
B
A
B
C 
Page 123 of 744

1233-1. Key information
3
Before driving
• The smart key system or the wire-less remote control does not oper-
ate.
• The detection  area becomes 
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.613). However, as there is 
a danger that the electronic key may 
be damaged, it is recommended 
that replacement is carried out by 
your Toyota dealer.
●To avoid serious deterioration, do 
not leave the electronic key within 
3 ft. (1 m) of the following electri-
cal appliances t hat produce a 
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones  and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state 
of the electronic key or power 
switch mode, etc. is shown 
(vehicles with smart key sys-
tem)
To prevent trapping the electronic 
key inside the vehicle, leaving the 
vehicle carrying the electronic key 
on your person without turning the 
power switch to O FF or other pas-
sengers from unintentionally taking 
the key out of the vehicle, etc., a 
message that prompts the user to 
confirm the state of the electronic 
key or power switch mode may be 
shown on the multi -information dis-
play. In those cases, follow the 
instructions on the display immedi-
ately.
■If “Key Battery Low Replace 
Key Battery” is displayed on 
the multi-information display 
(vehicles with smart key sys-
tem)
The electronic key has a low battery. 
Replace the electronic key battery.  (
 P.613)
■Replacing the battery
 P.613
■Confirmation of the registered 
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for 
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for 
Details” is dis played on the 
multi-information display (vehi-
cles with smart key system)
This message will  be displayed 
each time the driver’s door is 
opened when the doors are 
unlocked from the outside for 
approximately 10 days after a new 
electronic key has been registered.
If this message is displayed but you 
have not had a new  electronic key 
registered, ask your Toyota dealer to 
check if an unknown electronic key 
(other than those in your posses-
sion) has been registered.
NOTICE
■To prevent key damage
●Do not drop the  keys, subject 
them to strong shocks or bend 
them.
●Do not expose the keys to high 
temperatures for long periods of 
time.
●Do not get the keys wet or wash 
them in an ultrasonic washer, 
etc.
●Do not attach m etallic or mag-
netic materials to the keys or 
place the keys close to such 
materials.
●Do not disassemble the keys. 
Page 124 of 744

1243-1. Key information
The keys are equipped with the 
following wireless remote con-
trol:
Vehicles without smart key 
systemLocks all the doors ( P.128)
Sounds the alarm ( P.125)
Unlocks all the doors 
( P.128)
Opens the side windows
* 
( P.128)
*: This setting must be customized 
at your Toyota dealer.
Vehicles with smart key sys-
tem
Locks all the doors ( P.128)
Unlocks all the doors 
( P.128)
Opens the side windows
*1 
and the moon roof
*1, 2 or 
panoramic moon roof
*1, 2 
( P.128)
NOTICE
●Do not attach a sticker or any-
thing else to the  surface of the 
keys.
●Do not place th e keys near 
objects that produce magnetic 
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place th e keys near 
medical electrical equipment 
such as low-frequency therapy 
equipment or microwave ther-
apy equipment, and do not 
receive medical  attention with 
the keys on your person.
■Carrying the electronic key 
on your person (vehicles with 
smart key system)
Carry the electronic key 3.9 in. 
(10 cm) or more away from elec-
tric appliances that are turned on. 
Radio waves emitted from electric 
appliances within 3.9 in. (10 cm) 
of the electronic key may interfere 
with the key, causing the key to 
not function properly.
■In case of a smart key system 
malfunction or other key-
related proble ms (vehicles 
with smart key system)
 P. 6 6 3
■When an electronic key is lost 
(vehicles with s mart key sys-
tem)
 P. 6 6 1
Wireless remote control
A
B
C
D
A
B
C 
Page 125 of 744

1253-1. Key information
3
Before driving
Opens and closes the power 
back door
*2 ( P.138)
Sounds the alarm ( P.125)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When   is pressed for longer 
than about 1 seco nd, an alarm will 
sound intermittentl y and the vehicle 
lights will flash to deter any person 
from trying to break into or damage 
your vehicle.
To stop the alarm, press any button 
on the key.
Vehicles with smart key system
When   is pressed for longer 
than about 1 seco nd, an alarm will 
sound intermittentl y and the vehicle 
lights will flash to deter any person 
from trying to break into or damage 
your vehicle.
To stop the alarm, press any button 
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function 
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is 
depleted
●Near a TV tower,  electric power 
plant, gas station, radio station, 
large display, airpo rt or other facil-
ity that generates strong radio 
waves or electrical noise
●When carrying a portable radio, 
cellular phone or other wireless 
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that 
emits radio waves) is being used 
nearby
●If window tint wit h a metallic con-
tent or metallic objects are 
attached to the rear window
Vehicles with smart key system
 P.149
D
E 
Page 126 of 744

1263-1. Key information
■Certification for wireless remote control 
Page 127 of 744

1273-1. Key information
3
Before driving
1Releasing
To release the key, press the but-
ton.
2Folding
To stow the key back in its case, 
push the key back to the stowed 
position while pre ssing the button.
To take out the mechanical key, 
slide the release lever   and 
take the key out.
The mechanical key can only be 
inserted in one direction, as the key 
only has grooves on one side. If the 
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to 
insert it.
After using the mechanical key, 
store it in the electronic key. Carry 
the mechanical key together with 
the electronic key. If the electronic 
key battery is dep leted or the entry 
function does not operate properly, 
you will need the m echanical key.  (
 P.663)
■If you lose your keys
 P.661
■If a wrong key is used
The key cylinder rotates freely to 
isolate inside mechanism.
Using the master key 
(vehicles without smart 
key system)
Using the mechanical key 
(vehicles with smart key 
system)
A 
Page 128 of 744

1283-2. Opening, closing and locking the doors
3-2.Opening, closing and locking the doors
■Using the entry function 
(vehicles with smart key 
system)
Carry the electronic key to 
enable this function.
1 Grip the driver’s door handle 
to unlock the door. Holding 
the driver’s door handle for 
approximately 2 seconds 
unlocks all the doors.
Grip the front passenger’s 
door handle or rear door han-
dle (some models) to unlock 
all the doors
*.
Make sure to touch the sensor on 
the back of the handle.
The doors cannot be unlocked for 3 
seconds after the doors are locked.
*: The door unlock settings can be  changed. (
P.129)
2 Touch the lock sensor (the 
indentation on the upper part 
of the door handle) to lock 
the doors.
Check that the d oor is securely 
locked.
■Using the wireless remote 
control
Vehicles without smart key 
system
1 Locks all the doors
Check that the d oor is securely 
locked.
2 Unlocks all the doors
Pressing the button unlocks the 
driver’s door. Pressing the button 
again within 5 seconds unlocks the 
other doors.
Press and hold to open the side 
windows.
*
*
: This setting must be customized  at your Toyota dealer.
Side doors
The vehicle can be locked 
and unlocked using the 
entry function, wireless 
remote control, key or door 
lock switch.
Unlocking and locking the 
doors from the outside 
Page 129 of 744

1293-2. Opening, closing and locking the doors
3
Before driving
Vehicles with smart key sys-
tem
1 Locks all the doors
Check that the door is securely 
locked.
2Unlocks all the doors
Pressing the button unlocks the 
driver’s door. Pressing the button 
again within 5 seconds unlocks the 
other doors.
Press and hold to open the side 
windows and moon roof (if 
equipped) or panoramic moon roof 
(if equipped).
*
*
: This setting must be customized  at your Toyota dealer.
■Using the key
Vehicles without smart key 
system
1 Locks all the doors
Turn and hold to close the side win-
dows.
*
2Unlocks all the doors
Turning the key unlocks the driver’s 
door. Turning the key again within 5 
seconds unlocks th e other doors.
Turn and hold to open the side win-
dows.
*
*
: These settings must be custom- ized at your Toyota dealer.
Vehicles with smart key sys-
tem
The doors can also be locked 
and unlocked with the mechani-
cal key. ( P.663)
■Switching the door unlock func-
tion (vehicles with smart key 
system)
It is possible to set which doors the 
entry function unlocks using the 
wireless remote control.
1 Turn the power  switch to OFF.
2 When the indicator light on the 
key surface is not on, press and 
hold  ,   or   for 
approximately 5 seconds while 
pressing and holding  .
The setting changes each time an 
operation is per formed, as shown 
below. (When changing the setting 
continuously, release the buttons, 
wait for at least 5 seconds, and 
repeat step 2 .) 
Page 130 of 744

1303-2. Opening, closing and locking the doors
Vehicles with alarm: To prevent 
unintended triggering of the alarm, 
unlock the doors using the wireless 
remote control and open and close 
a door once after t he settings have 
been changed. (If a door is not 
opened within 60 seconds after 
 is pressed, the doors will be 
locked again a nd the alarm will 
automatically be set.)
In a case that the alarm is triggered, 
immediately stop the alarm. ( P. 8 5 )
■Operation signals
Doors: A buzzer sounds and the 
emergency flashers flash to indicate 
that the doors  have been 
locked/unlocked using the entry 
function or wireless remote control. 
(Locked: Once; Unlocked: Twice)
Side windows and moon roof (if 
equipped) or panoramic moon roof 
(if equipped): A buzzer sounds to 
indicate that the side windows and 
moon roof or panoramic moon roof  are operating us
ing the wireless 
remote control.
■Security feature
Vehicles without smart key system
If a door is not opened within 
approximately 60 s econds after the 
vehicle is unlocked using the wire-
less remote control, the security fea-
ture automatically locks the vehicle 
again.
Vehicles with smart key system
If a door is not opened within 
approximately 60 s econds after the 
vehicle is unlocked using the entry 
function or wireles s remote control, 
the security featur e automatically 
locks the vehicle again. (However, 
depending on the location of the 
electronic key, the key may be 
detected as being  in the vehicle. In 
this case, vehicle may be unlocked.)
■When the door cannot be 
locked by the lock sensor on 
the upper part of the door han-
dle (vehicles with smart key 
system)
If the door will not  lock even when 
the topside sensor  area is touched, 
try touching both the topside and 
underside sensor areas at the same 
time.
When gloves are being worn, 
remove the gloves.
■Door lock buzzer (vehicles with 
smart key system)
If an attempt to lock the doors using 
the entry function or wireless remote 
control is made when a door is not 
fully closed, a buzzer sounds contin-
uously for 5 seconds. Fully close the 
door to stop the buzzer, and lock the 
Multi-informa- tion dis-
play/BeepUnlocking func- tion
Exterior: Beeps 3 times 
Interior: Pings  once
Holding the 
driver’s door han-
dle unlocks only 
the driver’s door.
Holding the pas-
senger’s door 
handle or press-
ing the back door 
opener switch 
unlocks all the 
doors.
Exterior: Beeps  twice 
Interior: Pings  once
Holding a door 
handle or press-
ing the back door 
opener switch 
unlocks all the 
doors.