window TOYOTA RAV4 HYBRID 2020 (in English) Service Manual

3274-5. Using the driving support systems
4
Driving
assist monitor is located as
shown in the illustration.
■Using the camera
If dirt or foreign matter (such as
water droplets, snow, mud, etc.)
is adhering to the camera, it
cannot transmit a clear image.
In this case, flush it with a large
quantity of water and wipe the
camera lens clean with a soft
and wet cloth.
The distance guide lines and
the vehicle width guide lines
NOTICE
●The parking assist monitor may
not operate properly in the fol-
lowing cases.
• If the back of the vehicle is hit, the position and mounting angle
of the camera may change.
• As the camera has a water proof construction, do not
detach, disassemble or modify
it. This may cause incorrect
operation.
• When cleaning the camera lens, flush the camera with a large
quantity of water and wipe it
with a soft and wet cloth.
Strongly rubbing the camera
lens may cause the camera lens
to be scratched and unable to
transmit a clear image.
• Do not allow organic solvent, car wax, window cleaner or a
glass coating to adhere to the
camera. If this happens, wipe it
off as soon as possible.
• If the temperature changes rap- idly, such as when hot water is
poured on the vehicle in cold
weather, the system may not
operate normally.
• When washing the vehicle, do not apply intensive bursts of
water to the came ra or camera
area. Doing so may result in the
camera malfunctioning.
●Do not expose the camera to
strong impact as this could
cause a malfunction. If this hap-
pens, have the vehicle
inspected by your Toyota dealer
as soon as possible.
Differences between the
screen and the actual road

3574-5. Using the driving support systems
4
Driving
Rear camera
If dirt or foreign matter (such as
water droplets, snow, mud, etc.)
is adhering to the camera, it
cannot transmit a clear image.
In this case, flush it with a large
quantity of water and wipe the
camera lens clean with a soft
and wet cloth.
The distance guide lines and
the vehicle width guide lines
Using the cameraNOTICE
●The panoramic view monitor
may not operate
properly in the
following cases.
• If the camera is hit, the position and mounting angle of the cam-
era may change.
• As the camera has a water proof construction, do not
detach, disassemble or modify
it. This may cause incorrect
operation.
• When cleaning the camera lens, flush the camera with a large
quantity of water and wipe it
with a soft and wet cloth.
Strongly rubbing the camera
lens may cause the camera lens
to be scratched and unable to
transmit a clear image.
• Do not allow an organic solvent, car wax, window cleaner or a
glass coating to adhere to the
camera. If this happens, wipe it
off as soon as possible.
• If the temperature changes rap- idly, such as when hot water is
poured on the vehicle in cold
weather, the system may not
operate normally.
• When washing the vehicle, do not apply intensive bursts of
water to the came ra or camera
area. Doing so may result in the
camera malfunctioning.
●Do not expose the camera to
strong impacts as this could
cause a malfunction. If this hap-
pens, have the vehicle
inspected by your Toyota dealer
as soon as possible.
Difference between the
screen and the actual road

3784-6. Driving tips
Perform the following according
to the driving conditions:
Do not try to forcibly open a
window or move a wiper that
is frozen. Pour warm water
over the frozen area to melt
the ice. Wipe away the water
immediately to prevent it from
freezing.
 To ensure proper operation of
the climate control system
fan, remove any snow that
has accumulated on the air
inlet vents in front of the wind-
shield.
 Check for and remove any
excess ice or snow that may
have accumulated on the
exterior lights, vehicle’s roof,
chassis, around the tires or on
the brakes.
 Remove any snow or mud
from the bottom of your shoes
before getting in the vehicle.
Accelerate the vehicle slowly,
keep a safe distance between
you and the vehicle ahead, and
drive at a reduced speed suit-
able to road conditions.
 Park the vehicle and move
the shift lever to P without set- ting the parking brake. The
parking brake may freeze up,
preventing it from being
released. If the vehicle is
parked without setting the
parking brake, make sure to
block the wheels.
Failure to do so may be dan-
gerous because it may cause
the vehicle to move unexpect-
edly, possibly leading to an
accident.
When the parking brake is in
automatic mode, release the
parking brake after shifting
the shift lever to P. (
P.224)
 If the vehicle is left parked
with the brakes damp in cold
temperatures, there is a pos-
sibility of the brakes freezing.
 If the vehicle is parked without
setting the parking brake,
confirm that the shift lever
cannot be moved out of P
*.
*: The shift lever will be locked if it is
attempted to be sh ifted from P to
any other position without
depressing the brake pedal. If the
shift lever can be shifted from P,
there may be a problem with the
shift lock system. Have the vehi-
cle inspected by your Toyota
dealer immediately.
Before driving the vehicle
When driving the vehicle
When parking the vehicle

4595-11. Tips for operating the audio/visual system
5
Audio
*1: Only compatible with Windows Media Audio Standard
*2: Sound source of 48kHz or more is down-converted to
48kHz/24bit.
*1: Variable Bit Rate (VBR) compati-ble
*2: Only compatible with Windows Media Audio Standard
Corresponding sampling fre-
quency
File typeFrequency (kHz)
MP3 files:
MPEG 1 LAYER
3
32/44.1/48
MP3 files:
MPEG 2 LSF
LAYER 3
16/22.05/24
WMA files:
Ver. 7, 8, 9
*1
(9.1/9.2)32/44.1/48
AAC files:
MPEG4/AAC-LC11.025/12/16/ 22.05/24/32/ 44.1/48
WAV (LPCM)
files
*2
8/11.025/12/16/22.05/24/32/
44.1/48/88.2/
96/176.4/192
FLAC*2
8/11.025/12/16/ 22.05/24/32/
44.1/48/88.2/
96/176.4/192
ALAC*2
8/11.025/12/16/ 22.05/24/32/44.1/48/64/ 88.2/96
OGG Vorbis*28/11.025/16/
22.05/32/44.1/ 48
Corresponding bit rates*1
File typeBit rate (kbps)
MP3 files:
MPEG 1 LAYER
3
32 - 320
MP3 files:
MPEG 2 LSF
LAYER 3
8 - 160
WMA files: Ver.
7, 8CBR 48 - 192
WMA files:
Ver. 9
*2 (9.1/9.2)CBR 48 - 320
AAC files:
MPEG4/AAC-LC8 - 320
OGG Vorbis32-500
File typeQuantization bit rate (bit)
WAV (LPCM)
files
16/24FLAC
ALAC
Compatible channel modes
File typeChannel mode
MP3 files
Stereo, joint ste-
reo, dual chan-
nel and
monaural
WMA files2ch

4605-11. Tips for operating the audio/visual system
MP3 (MPEG Audio Layer 3),
WMA (Windows Media Audio)
and AAC (Advanced Audio
Coding) are audio compres-
sion standards.
 This system can play
MP3/WMA/AAC files on USB
memory.
 MP4, WMV and AVI files can
use the following resolutions:
128x96, 160x120, 176x144
(QCIF), 320x240 (QVGA),
352x240 (SIF), 352x288
(CIF), 640x480 (VGA),
720x480 (NTSC), 720x576
(PAL)
 When naming an
MP3/WMA/AAC file, add an
appropriate file extension
(.mp3/.wma/.m4a).
 This system plays back files
with .mp3/.wma/.m4a file
extensions as
MP3/WMA/AAC files respec-
tively. To prevent noise and
playback errors, use the
appropriate file extension.
 MP3 files are compatible with
the ID3 Tag Ver. 1.0, Ver. 1.1,
Ver. 2.2 and Ver. 2.3 formats.
This system cannot display disc title, track title and artist
name in other formats.
 WMA/AAC files can contain a
WMA/AAC tag that is used in
the same way as an ID3 tag.
WMA/AAC tags carry infor-
mation such as track title and
artist name.
 The emphasis function is
available only when playing
MP3 files.
 This system can play back
AAC files encoded by iTunes.
 The sound quality of
MP3/WMA files generally
improves with higher bit rates.
 m3u playlists are not compati-
ble with the audio player.
 MP3i (MP3 interactive) and
MP3PRO formats are not
compatible with the audio
player.
 The player is compatible with
VBR (Variable Bit Rate).
 When playing back files
recorded as VBR (Variable Bit
Rate) files, the play time will
not be correctly displayed if
the fast forward or reverse
operations are used.
 It is not possible to check fold-
ers that do not include
MP3/WMA/AAC files.
 MP3/WMA/AAC files in fold-
ers up to 8 levels deep can be
played. However, the start of
playback may be delayed
AAC files
1ch, 2ch (Dual
channel is not
supported)
WAV (LPCM)/
FLAC/ALAC/OGG Vorbis
2ch
File typeChannel mode

4625-11. Tips for operating the audio/visual system
■ID3 tag
 This is a method of embed- ding track-related information
in an MP3 file. This embed-
ded information can include
the track number, track title,
the artist’s name, the album
title, the music genre, the year
of production, comments,
cover art and other data. The
contents can be freely edited
using software with ID3 tag
editing functions. Although
the tags are restricted to a
number of characters, the
information can be viewed
when the track is played back.
■WMA tag
 WMA files can contain a
WMA tag that is used in the
same way as an ID3 tag.
WMA tags carry information
such as track title and artist
name.
■MP3
 MP3 is an audio compression
standard determined by a
working group (MPEG) of the
ISO (International Standard
Organization). MP3 com-
presses audio data to about
1/10 the size of that on con-
ventional discs.
■WMA
 WMA (Windows Media Audio)
is an audio compression for-
mat developed by Microsoft
®.
It compresses files into a size
smaller than that of MP3 files.
The decoding formats for
AVI Container
Video codec:
 H.264/MPEG-
4 AVC
 MPEG4
 WMV9
 WMV9
Advanced pro-
file
Audio codec:
 AAC
 MP3
 WMA9.2 (7, 8,
9.1, 9.2)
Corresponding
screen size:
 MAX 1920 
1080
Corresponding
frame rate:
 MAX 60i/30p
Windows Media
Video
Video codec:
WMV9
 WMV9
Advanced pro-
file
Audio codec:
 WMA9.2 (7, 8,
9.1, 9.2)
Corresponding
screen size:
 MAX 1920 
1080
Corresponding
frame rate:
 MAX 60i/30p
Te r m s
FormatCodec

4635-11. Tips for operating the audio/visual system
5
Audio
WMA files are Ver. 7, 8 and 9.
 Windows Media is either a
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States
and/or other countries.
This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used
or distributed without a
license from Microsoft Licens-
ing, Inc.
■AAC
 AAC is short for Advanced
Audio Coding and refers to an
audio compression technol-
ogy standard used with
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified:
Take your vehicle to your Toyota
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a
problem in the
USB memory or
its connection.
“No music files
found.”
This indicates
that no
MP3/WMA/AAC
files are included
in the USB mem-
ory.
“No video files
found.”
This indicates
that no video
files are included
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a
problem in the
iPod or its con-
nection.
“No music files
found.”
This indicates
that there is no
music data in the
iPod.
“Please check
the iPod firm-
ware version.”
This indicates
that the software
version is not
compatible. Per-
form the iPod
firmware
updates and try
again.
“Unable to
authorize the
iPod.”
This indicates
that it failed to
authorize the
iPod.
Please check
your iPod.
MessageExplanation
“Music tracks not
supported.
Please check
your portable
player.”This indicates a
problem in the
Bluetooth
®
device.

4685-12. Voice command system operation
5-12.Voice command system operation
■Steering switchTa l k s w i t c h
Voice command system
 Press the talk switch to start
the voice command system.
To cancel voice command,
press and hold the talk switch.
When an Apple Car-
Play/Android Auto connec-
tion is established
 Press and hold the talk switch
to start Siri/Google Assistant.
To cancel Siri/Google Assis-
tant, press the talk switch.
 Press the talk switch to start the voice command system.
■Microphone
 It is unnecessary to speak
directly into the microphone
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice commands are spoken.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are turned towards the microphone.
●In the following c onditions, the
system may not recognize the
command properly and using
voice commands may not be pos-
sible:
• The command is incorrect or unclear. Note that certain words,
accents or speech patterns may
be difficult for the system to recog-
nize.
• There is excessive background
noise, such as wind noise.
●Normally, it is necessary to wait
for a beep before saying a com-
mand. To enable th e ability to talk
over prompts and say commands
before the beep, enable the voice
prompt interrupt function.
(  P.428)
●This system may not operate
immediately after the power
Voice command sys-
tem
The voice command sys-
tem enables the radio,
phone dialing, etc. to be
operated using voice com-
mands. Refer to the com-
mand list for samples of
voice commands. ( P.471)
Using the voice command
system
A

4785-13. Phone operation (Hands-free system for cellular phones)
(P.388)
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is r eceived, the call
will be answered.
• If the switch is pressed during a call when a separate incoming
call is waiting, the waiting call will
be answered.
• If the switch is pressed when an Apple CarPlay/Android Auto con-
nection is established, the Apple
CarPlay/Android Auto phone
application will be displayed on
the system screen.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
A
B

5206-1. Using the air conditioning system and defogger
6-1.Using the air conditioning system and defogger
Automatic mode switch
Left-hand side temperature control knob
Right-hand side temperature control knob
“SYNC” switch
“OFF” switch
Windshield defogger switch
Rear window defogger and outside rear view mirror defoggers
switch
Eco air conditioning mode switch
Fan speed decrease switch
Fan speed increase switch
Airflow mode control switch
Outside/recirculated air mode switch
S-FLOW mode switch
“A/C” switch
■Adjusting the temperature
setting
Turn driver’s side temperature control dial clockwise to
increases the temperature and
turn the dial counterclockwise to
Automatic air conditioning system
Air outlets and fan speed are automatically adjusted accord-
ing to the temperature setting.
Air conditioning controls
A
B
C
D
E
F
G
H
I
J
K
L
M
N