window TOYOTA RAV4 HYBRID 2020 (in English) Workshop Manual

5226-1. Using the air conditioning system and defogger
tized such as reducing fan
speed, etc.
Press the eco air conditioning
mode switch.
When the eco air conditioning
mode is on, the indicator illumi-
nates on the eco air conditioning
mode switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors (if equipped)
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors (if
equipped).
Press the rear window defogger
and outside rear view mirror defoggers switch.
The defoggers will automatically
turn off after
15 minutes.
When the rear window defogger
and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” switch on will
dehumidify the air from the outlets
and defog the windshield effec-
tively.
●If you turn “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to a ny setting except
off.
■Outside/recirculated air mode
●Setting to the recirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor

5627-1. Maintenance and care
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle
surface and harm your vehicle’s
paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system (if
equipped)
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.149)
■Aluminum wheels
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
Cleaning and protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

5667-1. Maintenance and care
Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
NOTICE
■Cleaning detergents
●Do not use the f ollowing types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use a polish wax or pol-
ish cleaner. The instrument
panel’s or other interior part’s
painted surface may be dam-
aged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system abov e or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.243)
■Cleaning the inside of the rear
window
●Do not use a gla ss cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires.
Use a cloth dampened with
lukewarm water to gently wipe
the window clean. Wipe the win-
dow in strokes running parallel
to the heater wires.
●Be careful not to scratch or
damage the heater wires.
Cleaning the leather areas

5717-2. Maintenance
7
Maintenance and care
Parking brake
• Does the park-ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck pointsVehicle exterior
ItemsCheck points
Doors
• Do the doors operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.

5897-3. Do-it-yourself maintenance
7
Maintenance and care
Your vehicle is equipped with a
tire pressure warning system
that uses tire pressure warning
valves and transmitters to detect
low tire inflation pressure before
serious problems arise.
If the tire pressure drops
below a predetermined level,
the driver is warned a screen
display
* and by a warning
light. ( P.642)
*: Vehicles with tire inflation pres-
sure display function only
 Vehicles with tire inflation
pressure display function
only: The tire pressure
detected by the tire pressure
warning system can be dis-
played on the multi-informa-
tion display. ( P. 9 8 )
The illustration used is intended
as an example, and may differ
from the image that is actually
displayed on the multi-informa-
tion display.
■Routine tire inflation pressure
checks
The tire pressure warning system
does not replace routine tire inflation
pressure checks . Make sure to
check tire inflation pressure as part
of your routine o f daily vehicle
checks.
■Tire inflation pressure*
*
: Vehicles with tire inflation pres- sure display function only
●It may take a few minutes to dis-
play the tire inflation pressure
after the power switch is turned to
ON. It may also take a few min-
utes to display the tire inflation
pressure after infl ation pressure
has been adjusted.
●Tire inflation pressure changes
with temperature.
The displayed values may also be
different from the values mea-
sured using a tire pressure gauge.
■Situations in which the tire
pressure warning system may
not operate properly (if
equipped)
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a
tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a
tire that is not of the specified size.
• Tire chains, etc. are equipped.
• An auxiliary-support ed run-flat tire
is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the speci-
fied level.
• If wheel withou t tire pressure
Tire pressure warning
system (if equipped)

6117-3. Do-it-yourself maintenance
7
Maintenance and care
Stopper
Claw
2 Remove the 2 metal plates
from the wiper insert pulled
out, and install the plates to a
new wiper insert.
Make sure that the cutout location
and warp direction of the metal
blades are same as the original.
3Install the wiper insert to the
wiper blade from the side
without the stopper.
4 Secure the stopper of the
wiper insert with the claw of
the wiper blade.
1 Lift up the rear window wiper
arm head cap.
2 Move the wiper blade until a
click sound can be heard and the claw detaches, and then
remove the wiper blade from
the wiper arm.
3 Pull the wiper insert out past
the stopper on the wiper
blade, and then continue to
pull until it is completely
removed.
Lightly grasp between the claws of
the wiper blade to allow the wiper
insert to lift up, making it easier to
remove.
4 Remove the 2 metal plates
from the old wiper insert and
Rear window wiper
A
B

6137-3. Do-it-yourself maintenance
7
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system (if
equipped) and wireless remote
control will no t function properly.
●The operationa l range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used batteries accord-
ing to the local laws.
Vehicles without smart key
system
1 Remove the cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged.
NOTICE
■To prevent damage
●Be careful not to damage the
claws when replacing the wiper
insert.
●After the wiper blade is removed
from the wiper arm, place a
cloth, etc., between the rear
window and wiper arm to pre-
vent damage to the rear win-
dow.
●Be sure not to pull excessively
on the wiper insert or deform its
metal plates.
Wireless remote con-
trol/electronic key bat-
ter y
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

6308-1. Essential information
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.
WA R N I N G
■Using an emergency hammer*
for emergency escape
The front side windows and rear
side windows, as well as the rear
window can be shattered with an
emergency hammer
* used for
emergency escape. However, an
emergency hammer can not shat-
ter the windshield as it is lami-
nated glass.
*: Contact your Toyota dealer, or
aftermarket accessory manu-
facturer for furt her information
about an emergency hammer.
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.

6638-2. Steps to take in an emergency
8
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.700)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.149)
Use the mechanical key (
P.127) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.149)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the elec-
tronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

6648-2. Steps to take in an emergency
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that
is displayed on the multi-
information display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be star ted, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediatel y when the bat-
tery is depleted. ( P.613)
■Alarm (if equipped)
Using the mechanical key to lock
the doors will not set the alarm sys-
tem.
If a door is unl ocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.85)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.216)
WA R N I N G
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no possibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, do not allow chil-
dren to operate the mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the hybrid sys-
tem