battery TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

RAV4 Plug-in Hybrid_OM_OM42E06E_(EE)
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8
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Pictorial indexSearch by illustration
For safety
and security
Make sure to read through them
(Main topics: Child seat, theft deterrent system)
Plug-in hybrid
system
Plug-in hybrid system features, charging method, etc.
(Main topics: Driving tips, charging methods)
Vehicle status
information and
indicators
Reading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and care
Caring for your vehicle and maintenance procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arises
What to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specifications
Vehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
6-1. Using the air conditioning
system and defogger
Automatic air conditioning sys -
tem.................................... 452
Remote Air Conditioning System
.......................................... 460
Heated steering wheel/Front
seat heaters/Front seat heaters
and ventilators/Rear seat heat -
ers..................................... 462
6-2. Using the interior lights
Interior lights list .................. 465
6-3. Using the storage features
List of storage features ....... 468
Luggage compartment features
.......................................... 472
6-4. Using the other interior fea -
tures
Other interior features ......... 476
7-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................. 488
Cleaning and protecting the
vehicle interior .................. 491
7-2. Maintenance
Maintenance requirements . 494
7-3. Do-it-yourself maintenance
Do-it-yourself service precau -
tions .................................. 496
Hood ................................... 498
Positioning a floor jack ........ 499
Engine compartment........... 501
12-volt battery ..................... 506
Tires .................................... 509
Tire inflation pressure ......... 529
Wheels ................................ 530
Air conditioning filter ........... 532
Cleaning the DC/DC Converter
air intake vent and filter .... 536
Wiper insert replacement .... 539
Electronic key battery ......... 543
Checking and replacing fuses
.......................................... 545
Light bulbs .......................... 548
8-1. Essential information
Emergency flashers ............ 560
If your vehicle has to be stopped
in an emergency ............... 560
If the vehicle is trapped in rising
water ................................. 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed
.......................................... 563
If you think something is wrong
.......................................... 566
If a warning light turns on or a
warning buzzer sounds..... 568
If a warning message is dis -
played ............................... 578
If you have a flat tire (vehicles
without spare tire) ............. 582
If you have a flat tire (vehicles
with spare tire) .................. 593
6Interior features
7Maintenance and care
8When trouble arises

5TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
If the hybrid system will not start
.......................................... 601
If you lose your keys ........... 603
If the fuel filler door cannot be
opened.............................. 603
If the electronic key does not
operate properly ............... 604
If the 12-volt battery is dis -
charged............................. 606
If your vehicle overheats ..... 611
If the vehicle becomes stuck
.......................................... 615
9-1. Specifications
Maintenance data (fuel, oil level,
etc.)................................... 618
Fuel information .................. 627
9-2. Customization
Customizable features ........ 629
9-3. Initialization
Items to initialize ................. 643
What to do if... (Troubleshooting)
.......................................... 646
Alphabetical Index ............. 649
9Vehicle specifications
Index

7
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi -
mately the same amount of electro -
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli -
ances despite of their electromag -
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation statu s of the driving
assist systems
• Hybrid battery (traction battery)
status
The recorded data varies according
to the vehicle grade level, options
and destinations w ith which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outs ide of the vehi-
cle in certain situations.
 Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc -
tions, conduct research and develop -
ment, and improve quality.
Toyota will not disclose the recorded
data to a thir d party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court o f law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
The SRS airbag and seat belt pre-
tensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci -
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer,
before you scrap your vehicle.
Vehicle data recordingScrapping of your Toyota

661-3. Emergency assistance
location, the time of the incident
and the vehicle V IN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu -
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con -
tacts the nearest emergency ser -
vices provider (1 12 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( →P.67)
■Manual Emergency Calls
In the event of an emergency,
press the “SOS” button to call the
eCall control center.* The answer -
ing operator will determine your
vehicle’s location, assess the situa -
tion, and dispatch the necessary
assistance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally p ress the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( →P.67)
When the power switch is turned to
ON, the red indicator light will illumi -
nate for 10 seconds. Then, the
green indicator ligh t will illuminate
for 2 seconds and remain illumi -
nated if the system is functioning
properly.
The indicator lights indicate the fol -
lowing:
 If the green indicator light illumi-
nates and stays on, the system
is enabled.
 If the green indicator light flashes
twice per second, an automatic
or manual Emergency Call is
being made.
 If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys -
tem may be malfunctioning or
the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
The service life of t he backup battery
does not exceed 3 years.
■Free/Open Source Software Infor - mation
This product contains Free/Open
Source Software (FOSS).
The license informa tion and/or the
source code of such FOSS can be found
Indicator lights

67
1
1-3. Emergency assistance
For safety and security
at the following URL.
http://www.opensourceautomotive.com/dcm/toyota/
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make
Emergency Calls in any of the fol-
lowing situations. In such cases,
report to emergen cy services pro- vider (112 system etc.) by other
means such as nearby public
phones.
• Even when the vehicle is in the cel -
lular phone service area, it may be
difficult to connec t to the eCall con- trol center if the reception is poor or
the line is busy. In such cases,
even though the system attempts to connect to the eCall control center,
you may not be able to connect to
the eCall control center to make Emergency Calls and contact emer -
gency services.
• When the vehicle is out of the cellu -
lar phone service area, the Emer -
gency Calls cannot be made.
• When any related equipment (such
as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emer -
gency Call cannot be made.
• During an Emergency Call, the sys -
tem makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor
radio wave reception, the system may not be able to connect to the
cellular network and the call may
finish without connecting. The red indicator light will blink for approxi -
mately 30 seconds to indicate this
disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec -
tion, the system may not be able to
connect to the eCa ll control center.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of t his system is to
assist you in making the Emer - gency Call in case of accidents
such as traffic a ccidents or sudden
medical emergenc ies, and it does not protect the driver or passengers
in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area
immediately.
●If the airbags dep loy when the sys-
tem is operating normally, the sys- tem makes emerge ncy call. The
system also makes emergency call
when the vehicle is struck from the rear or rolls over , even if the air-
bags do not deploy.
●For safety, do not make the Emer -
gency Call while driving.
Making calls during driving may cause mishandling of the steering
wheel, which may lead to unex -
pected accidents.
Stop the vehicle and confirm the safety of your su rroundings before
making the Emergency Call.

79
1
1-4. Theft dete rrent system
For safety and security
●The doors are unlocked using the
mechanical key.
●A person inside the vehicle opens a
door or hood, or unlocks the vehicle using an inside lock button.
●The 12-volt battery is recharged or replaced when the v ehicle is locked.
( →P.606)
■Alarm-operated door lock
In the following cases, depending on the
situation, the door may automatically lock to prevent impro per entry into the
vehicle:
●When a person rem aining in the vehi-
cle unlocks the door and the alarm is
activated.
●While the alarm is activated, a person
remaining in the v ehicle unlocks the door.
●When recharging or replacing the 12-
volt battery.
■Customization (if equipped)
The alarm can be set to deactivate when the mechanical key is used to unlock.
(Customizable features: →P.630)
■The intrusion sensor and tilt
sensor detection
 The intrusion sensor detects
intruders or movement in the
vehicle.
 The tilt sensor detects changes
in vehicle inclination, such as
when the vehicle is towed away.
This system is designed to deter
and prevent vehicle theft but does
not guarantee abs olute security
against all intrusions.
■Setting the intrusion sensor
and tilt sensor
The intrusion sensor and tilt sensor
will be set automa tically when the
alarm is set. ( →P.78)
■Canceling the intrusion sensor
and tilt sensor
If you are leaving pets or other
moving things inside the vehicle,
make sure to disable the intrusion
sensor and tilt sensor before setting
NOTICE
■To ensure the system operates correctly
Do not modify or r emove the system.
If modified or remo ved, the proper
operation of the system cannot be guaranteed.
Intrusion sensor and tilt
sensor

842-1. Plug-in hybrid system
2-1.Plug-in hybrid system
The illustration is an example for explanation and may differ from the actual item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
Plug-in hybrid system features
The plug-in hybrid system is a system excellent in both economi cal
efficiency of electric vehicles and practicality of hybrid vehicles.
 EV driving can be performed using electricity charged from an external
power source.*
 If the amount of electricity remaining in the hybrid battery (traction bat-
tery) becomes low, the vehicle is automatically controlled in such a
way that it can be driven as a hybrid vehicle through the joint use of the
gasoline engine.
*: The EV driving range will vary i n accordance with conditions such as vehicle
speed, the amount of c harge remaining in the hybrid battery (traction battery)
and the usage of the air conditioning system. The gasoline engi ne may also be
used simultaneously in accordan ce with driving conditions.
System components
A
B
C

85
2
2-1. Plug-in hybrid system
Plug-in hybrid system
The plug-in hybrid system oper -
ates in the following modes.
The multi-information display can be
used to check which mode the plug-in
hybrid system is curr ently being driven
in. ( →P.168)
■EV mode
When a sufficient amount of elec -
tricity is remaini ng after charging*1,
EV driving is performed using elec -
tricity stored in the hybrid battery
(traction battery).*2
When in EV mode, the EV drive mode
indicator illuminates.
*1: The amount of remaining charge can
be checked on the SOC (State of
Charge) gauge. ( →P.174)
*2: Depending on the situation, EV driv-
ing may be cancel ed and both gaso-
line engine and electric motor are
used. ( →P.90)
■AUTO EV/HV mode
Normally, the elec tricity stored in
the hybrid battery (traction battery)
is used for EV driving. However,
when more power is required, such
as for driving uphill or accelerating
suddenly, the gasoline engine
starts and provides powerful accel-
eration by strongly depressing the
accelerator pedal.
When the vehicle is in a condition
where EV driving is possible, EV
mode and AUTO EV/HV mode can
be switched by operating the
switch. ( →P.86)
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi -
nates.
■HV mode
When in HV mode, the vehicle is
driven using both the gasoline
Plug-in hybrid system oper -
ation mode

862-1. Plug-in hybrid system
engine and electric motor. (→P.89)
• If electricity needed for EV driv -
ing in EV mode or AUTO EV/HV
mode is not remaining, the oper -
ation mode will be automatically
switched to HV mode.
• The operation mode can be
switched to HV mode at any tim -
ing by operating the switch to
keep electricity for EV driving
etc.* ( →P.86). Switching to HV
mode when driving on a highway
or when driving uphill is recom -
mended in order to conserve bat -
tery power.
When in HV mode, t he HV drive mode
indicator illuminates.
*: The EV driving range may reduce
even after switching to HV mode.
■Hybrid battery (traction bat -
tery) charge mode ( →P.87)
Electricity generated in the gasoline
engine can be charged in the hybrid
battery (traction battery) by switch -
ing to the hybrid battery (traction
battery) charge mode when elec -
tricity needed for EV driving is not
remaining.*
• The system may not be able to
switch to the hybrid battery (trac -
tion battery) charge mode due to
the state of the plug-in hybrid
system. ( →P.88)
• Charging time differs depending
on the driving state of the vehicle
when driving in hybrid battery
(traction battery) charge mode.
When in the hybrid battery (traction bat -
tery) charge mode, the hybrid battery
charge mode indicator illuminates.
*: When in the hybrid b attery (traction
battery) charge mode, the hybrid bat -
tery can be charged while driving.
However, the gasoline engine runs to
charge the battery and fuel consump-
tion becomes higher compared with
driving in HV mode.
The plug-in hybrid system opera -
tion modes can be switched using
the switches.
■Switching the plug-in hybrid
system operation modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the fol -
lowing table shows.
When in EV mode, the EV drive mode
indicator illuminates.
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi -
nates.
When in HV mode, the HV drive mode
indicator illuminates.
Switching the plug-in hybrid
system operation modes