TOYOTA RAV4 PRIME 2021 Accessories, Audio & Navigation (in English)
Page 151 of 308
1514-6. Tips for operating the audio/visual system
4
Audio/visual system
Station interference: When a 
reflected signal and a signal 
received directly from a radio 
station are very nearly the same 
frequency, they can interfere 
with each other, making it diffi-
cult to hear the broadcast.
Static: AM is easily affected by 
external sources of electrical 
noise, such as high tension 
power lines, lightening or electri-
cal motors. This results in static.
■SiriusXM
 Cargo loaded on the roof lug-
gage carrier, especially metal 
objects, may adversely affect 
the reception of SiriusXM Sat-
ellite Radio.
 Alternation or modifications 
carried out without appropri-
ate authorization may invali-
date the user’s right to 
operate the equipment.
■Certification
Audio Plus/Premium Audio
 Use of the Made for Apple 
badge means that an acces-
sory has been designed to 
connect specifically to the 
Apple product(s) identified in 
the badge, and has been cer-
tified by the developer to meet 
Apple performance stan-
dards. Apple is not responsi-
ble for the operation of this 
device or its compliance with 
safety and regulatory stan-
dards. Please note that the 
use of this accessory with an 
Apple product may affect 
wireless performance.
 iPhone, iPod, iPod classic, 
iPod nano, iPod touch, and 
Lightning are trademarks of 
Apple Inc., registered in the 
U.S. and other countries.
■Compatible models
The following iPod nano
®, iPod 
touch
® and iPhone® devices 
can be used with this system.
Made for
• iPhone XS Max
• iPhone XS
• iPhone XR
• iPhone X
iPod/iPhone 
Page 152 of 308
1524-6. Tips for operating the audio/visual system
• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus
• iPhone SE
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPod touch (6th generation)
• iPod touch (5th generation)
• iPod nano (7th generation)
Audio
 Use of the Made for Apple 
badge means that an acces-
sory has been designed to 
connect specifically to the 
Apple product(s) identified in 
the badge, and has been cer-
tified by the developer to meet 
Apple performance stan-
dards. Apple is not responsi-
ble for the operation of this 
device or its compliance with 
safety and regulatory stan-
dards. Please note that the 
use of this accessory with an 
Apple product may affect 
wireless performance.
 iPhone, iPod, iPod classic, 
iPod nano, iPod touch, and 
Lightning are trademarks of 
Apple Inc., registered in the 
U.S. and other countries. 
■Compatible models
The following iPod touch
® and 
iPhone
® devices can be used 
with this system.
Made for
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus
• iPhone SE
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPod touch (6th generation)
• iPod touch (5th generation)
●This system only supports audio 
playback.
●Depending on difference between 
models or software versions etc., 
some models might be incompati-
ble with this system.
This device supports high-reso-
lution sound sources.
The definition of high-resolution 
is based on the standards of 
groups such as the CTA (Con-
sumer Technology Association).
Supported formats and play-
able media are as follows.
High-resolution sound 
source 
Page 153 of 308
1534-6. Tips for operating the audio/visual system
4
Audio/visual system
■Supported formats
WAV, FLAC, ALAC, OGG Vor-
bis
■Playable media
USB
*: USB video only
*1: Only compatible with Windows  Media Audio Standard
*2: Sound source of 48kHz or more is down-converted to 
48kHz/24bit.
File information
Compatible USB devices
USB communi-
cation formatsUSB 2.0 HS (480 
Mbps)
File formatsFAT 16/32
Correspon-
dence classMass storage 
class
Compatible audio format
Compatible compressed files
ItemUSB
Compatible file  format
MP3/WMA/AAC
WAV(LPCM)/FLAC/ALAC/OGG  Vorbis
Compatible file 
format (video)
*MP4/AVI/WMV
Folders in the  deviceMaximum3000
Files in the deviceMaximum 9999
Files per folderMaximum 255
Corresponding sampling fre-
quency
File typeFrequency (kHz)
MP3 files: 
MPEG 1 LAYER 
3
32/44.1/48
MP3 files: 
MPEG 2 LSF 
LAYER 3
16/22.05/24
WMA files: 
Ver. 7, 8, 9
*1 
(9.1/9.2)32/44.1/48
AAC files: 
MPEG4/AAC-LC11.025/12/16/ 22.05/24/32/ 44.1/48
WAV (LPCM) 
files
*2
8/11.025/12/16/22.05/24/32/
44.1/48/88.2/
96/176.4/192
FLAC*2
8/11.025/12/16/ 22.05/24/32/
44.1/48/88.2/
96/176.4/192
ALAC*2
8/11.025/12/16/ 22.05/24/32/44.1/48/64/ 88.2/96
OGG Vorbis*28/11.025/16/
22.05/32/44.1/ 48 
Page 154 of 308
1544-6. Tips for operating the audio/visual system
*1: Variable Bit Rate (VBR) compati-ble
*2: Only compatible with Windows Media Audio Standard
 MP3 (MPEG Audio Layer 3), 
WMA (Windows Media Audio) 
and AAC (Advanced Audio 
Coding) are audio compres-
sion standards.
 This system can play 
MP3/WMA/AAC files on USB 
memory.
 MP4, WMV and AVI files can 
use the following resolutions: 
128x96, 160x120, 176x144 
(QCIF), 320x240 (QVGA), 
352x240 (SIF), 352x288 
(CIF), 640x480 (VGA), 
720x480 (NTSC), 720x576 
(PAL)
 When naming an 
MP3/WMA/AAC file, add an 
appropriate file extension 
(.mp3/.wma/.m4a).
 This system plays back files 
with .mp3/.wma/.m4a file 
extensions as 
MP3/WMA/AAC files respec-
tively. To prevent noise and 
playback errors, use the 
appropriate file extension.
 MP3 files are compatible with 
the ID3 Tag Ver. 1.0, Ver. 1.1, 
Ver. 2.2 and Ver. 2.3 formats. 
This system cannot display 
Corresponding bit rates
*1
File typeBit rate (kbps)
MP3 files:
MPEG 1 LAYER 
3
32 - 320
MP3 files:
MPEG 2 LSF 
LAYER 3
8 - 160
WMA files: Ver. 
7, 8CBR 48 - 192
WMA files:
Ver. 9
*2 (9.1/9.2)CBR 48 - 320
AAC files:
MPEG4/AAC-LC8 - 320
OGG Vorbis32-500
File typeQuantization bit 
rate (bit)
WAV (LPCM) 
files
16/24FLAC
ALAC
Compatible channel modes
File typeChannel mode
MP3 files
Stereo, joint ste-
reo, dual chan-
nel and 
monaural
WMA files2ch
AAC files
1ch, 2ch (Dual 
channel is not 
supported)
WAV (LPCM)/FLAC/ALAC/OGG Vorbis
2ch
File typeChannel mode 
Page 155 of 308
1554-6. Tips for operating the audio/visual system
4
Audio/visual system
album title, track title and art-
ist name in other formats.
 WMA/AAC files can contain a 
WMA/AAC tag that is used in 
the same way as an ID3 tag. 
WMA/AAC tags carry infor-
mation such as track title and 
artist name.
 The emphasis function is 
available only when playing 
MP3 files.
 This system can play back 
AAC files encoded by iTunes.
 The sound quality of 
MP3/WMA files generally 
improves with higher bit rates. 
 m3u playlists are not compati-
ble with the audio player.
 MP3i (MP3 interactive) and 
MP3PRO formats are not 
compatible with the audio 
player.
 The player is compatible with 
VBR (Variable Bit Rate).
 When playing back files 
recorded as VBR (Variable Bit 
Rate) files, the play time will 
not be correctly displayed if 
the fast forward or reverse 
operations are used.
 It is not possible to check fold-
ers that do not include 
MP3/WMA/AAC files.
 MP3/WMA/AAC files in fold-
ers up to 8 levels deep can be 
played. However, the start of 
playback may be delayed  when using USB memory 
containing numerous levels of 
folders. For this reason, we 
recommend creating USB 
memory with no more than 2 
levels of folders.
 The play order of the USB 
memory with the structure 
shown above is as follows:
 The order changes depending 
on the personal computer and 
MP3/WMA/AAC encoding 
software you use. 
Page 156 of 308
1564-6. Tips for operating the audio/visual system
■ID3 tag
 This is a method of embed-
Compatible video format
FormatCodec
MPEG-4
Video codec:
H.264/MPEG-
4 AVC
 MPEG4
Audio codec:
 AAC
 MP3
Corresponding 
screen size:
 MAX 
1920 1080
Corresponding 
frame rate:
 MAX 60i/30p
AVI Container
Video codec:
H.264/MPEG-
4 AVC
 MPEG4
 WMV9
 WMV9 
Advanced pro-
file
Audio codec:
 AAC
 MP3
 WMA9.2 (7, 8, 
9.1, 9.2)
Corresponding 
screen size:
 MAX 
19201080
Corresponding 
frame rate:
 MAX 60i/30p
Windows Media 
Video
Video codec:
WMV9
 WMV9 
Advanced pro-
file
Audio codec:
 WMA9.2 (7, 8, 
9.1, 9.2)
Corresponding 
screen size:
 MAX 
19201080
Corresponding 
frame rate:
 MAX 60i/30p
Terms
FormatCodec 
Page 157 of 308
1574-6. Tips for operating the audio/visual system
4
Audio/visual system
ding track related information 
in an MP3 file. This embed-
ded information can include 
the track number, track title, 
the artist’s name, the album 
title, the music genre, the year 
of production, comments, 
cover art and other data. The 
contents can be freely edited 
using software with ID3 tag 
editing functions. Although 
the tags are restricted to a 
number of characters, the 
information can be viewed 
when the track is played back.
■WMA tag
 WMA files can contain a 
WMA tag that is used in the 
same way as an ID3 tag. 
WMA tags carry information 
such as track title and artist 
name.
■MP3
 MP3 is an audio compression 
standard determined by a 
working group (MPEG) of the 
ISO (International Standard 
Organization). MP3 com-
presses audio data to about 
1/10 the size of that on con-
ventional discs.
■WMA
 WMA (Windows Media Audio) 
is an audio compression for-
mat developed by Microsoft
®. 
It compresses files into a size 
smaller than that of MP3 files. 
The decoding formats for  WMA files are Ver. 7, 8 and 9.
 Windows Media is either a 
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States 
and/or other countries.
Audio
 This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used 
or distributed without a 
license from Microsoft Licens-
ing, Inc.
Audio Plus/Premium Audio
 This product is protected by 
certain intellectual property 
rights of Microsoft. Use or dis-
tribution of such technology 
outside of this product is pro-
hibited without a license from 
Microsoft.
■AAC
 AAC is short for Advanced 
Audio Coding and refers to an 
audio compression technol-
ogy standard used with 
MPEG2 and MPEG4. 
Page 158 of 308
1584-6. Tips for operating the audio/visual system
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified, 
take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no 
MP3/WMA/AAC 
files are included 
in the USB mem-
ory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
Page 159 of 308
159
5
5
Voice command system
Voice command sys-tem
5-1. Voice command system operation 
Voice command system .................................. 160
Natural language under- standing..................... 163
Command list .............. 164 
Page 160 of 308
1605-1. Voice command system operation
5-1.Voice command system operation 
■Steering switchTalk switch
Voice command system:
• Press the talk switch to start the  voice command system. To can-
cel voice command, press and 
hold the talk switch.
When an Apple CarPlay/Android 
Auto connection is established:
• Press and hold the talk switch to  start Siri/Google Assistant. To 
cancel Siri/Google Assistant, 
press the talk switch.
• Press the talk switch to start the  voice command system.
■Microphone
 It is unnecessary to speak 
directly into the microphone 
when giving a command.
●Voice commands may not be rec-
ognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while 
voice commands are spoken.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are  turned towards the microphone.
●In the following c onditions, the 
system may not  recognize the 
command properly and using 
voice commands may not be pos-
sible:
• The command is incorrect or 
unclear. Note that certain words, 
accents or speech patterns may 
be difficult for the system to recog-
nize.
• There is excessive background  noise, such as wind noise.
●Normally, it is n ecessary to wait 
for a beep before saying a com-
mand. To enable the ability to talk 
over prompts and say commands 
before the beep, enable the voice 
prompt interrupt function. ( P.66)
●This system may not operate 
immediately after the power 
switch is in ACC or ON.
Voice command sys-
tem
The voice command sys-
tem enables the radio, 
phone dialing, etc. to be 
operated using voice com-
mands. Refer to the com-
mand list for samples of 
voice commands. ( P.164)
Using the voice command 
system
A