bluetooth TOYOTA RAV4 PRIME 2021 Accessories, Audio & Navigation (in English)
Page 140 of 308
1404-3. Media operation
battery.
●Depending on the iPod/iPhone, 
the video sound may not be able 
to be heard.
●Depending on the iPod/iPhone 
and the songs in the iPod/iPhone, 
a cover art may be displayed. This 
function can be changed to “On” 
or “Off”. (P.148) It may take time 
to display the co ver art, and the 
iPod/iPhone may n ot be operated 
while the cover art display is in 
process.
●When an iPod/iPhone is con-
nected and the audio source is 
changed to iPod/iPhone mode, 
the iPod/iPhone will resume play-
ing from the same point it was last 
used.
●Depending on the iPod/iPhone 
that is connected to the system, 
certain functions may not be avail-
able.
●If an iPhone is connected via 
Bluetooth® and USB at the same 
time, system operation may 
become unstable. For known 
phone compatibility  information, 
refer to 
http://www.toyota.com/
audio-multimedia.
●Tracks selected by operating a 
connected iPod/i Phone may not 
be recognized or displayed prop-
erly.
●The system may not function 
properly if a conversion adapter is 
used to connect a device.
The track currently being lis-
tened to can be repeated.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
When shuffle is off (iPhone 5 or 
later)
• track repeat   album repeat   off
When shuffle is off (iPhone 4s or 
earlier)
• track repeat   off
When shuffle is on
• track repeat   off
Tracks or albums can be auto-
matically and randomly 
selected.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
• shuffle (1 album shuffle)   album 
shuffle (all album shuffle)   off
Repeating
Random order
WARNING
●Do not operate the player’s con-
trols or connect the iPod/iPhone 
while driving.
NOTICE
●Do not leave your portable 
player in the car. In particular, 
high temperatures inside the 
vehicle may damage the porta-
ble player.
●Do not push down on or apply 
unnecessary pressure to the 
portable player while it is con-
nected as this may damage the 
portable player or its terminal.
●Do not insert foreign objects into 
the port as this may damage the 
portable player or its terminal. 
Page 142 of 308
1424-3. Media operation
The Bluetooth® audio operation 
screen can be reached by the 
following methods:  P.123
 Connecting a Bluetooth
® 
audio device ( P.144)
 Depending on the type of por-
table player connected, some 
functions may not be avail-
able and/or the screen may 
look differently than shown in 
this manual.
 When an Apple Car-
Play/Android Auto connec-
tion is established, Bluetooth
® 
audio will be suspended and 
become unavailable.
*
*: This function is not made avail- able in some countries or areas.
Select to display the audio 
source selection screen.
Select to return to the top 
screen.
Select to display a song list 
screen.
Select to display the play 
mode selection screen.
Select to display the portable 
device connection screen. 
( P.144)
Select to display the sound 
setting screen. ( P.124)
Select to set repeat playback. 
( P.143)
Select to change the track.
Select and hold to fast 
rewind.
Select to play/pause.
Select to change the track.
Select and hold to fast for-
ward.
Select to set random play-
back. ( P.143)
Bluetooth® audio
The Bluetooth® audio sys-
tem enables users to enjoy 
listening to music that is 
played on a portable player 
on the vehicle speakers via 
wireless communication.
This audio/visual system 
supports Bluetooth
®, a wire-
less data system capable of 
playing portable audio 
music without cables. If 
your device does not sup-
port Bluetooth
®, the 
Bluetooth
® audio system 
will not function.
Overview
Control screen
A
B
C
D
E
F
G
H
I
J
K 
Page 143 of 308
1434-3. Media operation
4
Audio/visual system
Select to change the album.
Displays cover art
Press to change the track.
Press and hold to fast for-
ward/rewind.
Turn to move up/down the 
list. Also, the knob can be 
used to enter selections on 
the list screens by pressing it.
The track or album currently 
being listened to can be 
repeated.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
When random playback is off
• track repeat   album repeat   off
When random playback is on
• track repeat   off
Tracks or albums can be auto-
matically and randomly 
selected. 1
Select  .
●Each time   is selected, the 
mode changes as follows:
• random (1 album random)   
album random (all album random) 
  off
●Depending on the Bluetooth® 
device that is connected to the 
system, the music may start play-
ing when selecting   while it is 
paused. Conversely, the music 
may pause when selecting   
while it is playing.
●In the following c onditions, the 
system may not function:
• The Bluetooth
® device is turned 
off.
• The Bluetooth
® device is not con-
nected.
• The Bluetooth
® device has a low 
battery.
●When using the Bluetooth® audio 
and Wi-Fi® Hotspot functions at 
the same time, the following prob-
lems may occur:
• It may take longer than normal to 
connect to the Bluetooth
® device.
• The sound may cut out.
●It may take time to connect the 
phone when Bluetooth® audio is 
being played.
●For operating the portable player, 
see the instruction manual that 
comes with it.
●If the Bluetooth® device is discon-
nected due to poor reception from 
the Bluetooth
® network when the 
power switch is in ACC or ON, the 
system automatically reconnects 
the portable player.
●If the Bluetooth® device is discon-
nected on purpose, such as it was 
turned off, this d oes not happen. 
Control panel
Repeating
Random order
L
M
A
B 
Page 144 of 308
1444-3. Media operation
Reconnect the portable player 
manually.
●Bluetooth® device information is 
registered when the Bluetooth® 
device is connected to the 
Bluetooth
® audio system. When 
selling or disposing of the vehicle, 
remove the Bluetooth
® audio 
information from the system. 
(  P.65)
●In some situations, sound output 
via the Bluetooth® audio system 
may be out of syn c with the con-
nected device or  output intermit-
tently.To use the Bluetooth® audio 
system, it is necessary to regis-
ter a Bluetooth
® device with the 
system.
Registering an additional 
device
1 Display the Bluetooth
® audio 
control screen. ( P.142)
2 Select “Connect”.
3 Select “Add Device”.
 When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.38)
Selecting a registered device
1 Display the Bluetooth
® audio 
control screen. ( P.142)
2 Select “Connect”.
3 Select the desired device to 
be connected.
WARNING
●Do not operate the player’s con-
trols or connect to the 
Bluetooth
® audio system while 
driving.
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your portable 
player in the vehicle. In particu-
lar, high temperatures inside the 
vehicle may damage the porta-
ble player.
Registering/Connecting a 
Bluetooth® device 
Page 146 of 308
1464-4. Audio/visual remote controls
4-4.Audio/visual remote controls 
Some parts of the audio/visual 
system can be adjusted using 
the switches on the steering 
wheel.Volume control switch
“MODE” switch   switch
■Volume control switch
• Press: Volume up/down
• Press and hold (0.8 sec. or  more): Volume up/down con-
tinuously
■“MODE” switch
AM/FM/SXM
• Press: Change audio modes
• Press and hold (0.8 sec. or 
more): Mute/pause
*1 (Press 
and hold again to resume.)
USB*2, 3, iPod/iPhone*3, 
Bluetooth
® audio*2, 3, Android 
Auto
*2, Toyota Apps*2, 3
• Press: Change audio modes
• Press and hold (0.8 sec. or  more): Pause (Press and hold  again to resume the play 
mode.)
*1: If cached radio is enabled, press-
ing and holding the “MODE” 
switch pauses the broadcast. 
(Press and hold again to play 
back the cached radio program.)
*2: When an Apple CarPlay connec-tion is establishe d, this function 
will be unavailable.
*3: When an Android Auto connec- tion is establishe d, this function 
will be unavailable.
■   switch
AM/FM
• Press: Preset channel  up/down
• Press and hold (0.8 sec. or  more): Seek up/down
• Press and hold (1.5 sec. or  more): Seek up/down continu-
ously while the switch is being 
pressed
SXM
• Press: Preset channel  up/down
• Press and hold (0.8 sec. or  more): Seek for stations in the 
relevant program type/chan-
nel category
• Press and hold (1.5 sec. or  more): Fast channel up/down
USB*1, 2, iPod/iPhone*2, 
Bluetooth
® audio*1, 2
• Press: Track/file up/down
• Press and hold (0.8 sec. or  more): Fast forward/rewind
Steering switches
Steering switch operation
A
B
C 
Page 158 of 308
1584-6. Tips for operating the audio/visual system
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified, 
take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no 
MP3/WMA/AAC 
files are included 
in the USB mem-
ory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
Page 233 of 308
233
8
8
Phone
Phone
8-1. Phone operation (Hands-free system for cellular 
phones) 
Quick reference........... 234
Some basics ............... 235
Placing a call using the  Bluetooth
® hands-free sys-
tem ............................ 239
Receiving a ca ll using the 
Bluetooth
® hands-free sys-
tem ............................ 242
Talking on the Bluetooth
® 
hands-free system..... 243
Bluetooth
® phone message 
function...................... 246
8-2. Setup Phone settings ............ 250
8-3. What to do if...  Troubleshooting .......... 260 
Page 234 of 308
2348-1. Phone operation (Hands-free system for cellular phones)
8-1.Phone operation (Hands-free system for cellular phones) 
The phone screen can be 
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button, 
then select “Phone”.
The following functions can be 
used on phone operation:
 Registering/connecting a 
Bluetooth
® device ( P.38)
 Placing a call using the 
Bluetooth
® hands-free system 
( P.239)
 Receiving a call using the 
Bluetooth
® hands-free system 
( P.242)
 Talking on the Bluetooth
® 
hands-free system ( P.243)The following function can be 
used on message function:
Using the Bluetooth
® phone 
message function ( P.246)
The following functions can be 
made in the system:
 Phone settings ( P.250)
 Bluetooth
® settings ( P.42)
Quick reference
Phone screen operation
Bluetooth® hands-free 
system operation
Message function
Setting up a phone 
Page 235 of 308
2358-1. Phone operation (Hands-free system for cellular phones)
8
Phone
●This system is not guaranteed to 
operate with all Bluetooth® 
devices.
●If your cellular phone does not 
support Bluetooth®, this system 
cannot function.
●In the following  conditions, the 
system may not function:
• The cellular phone is turned off.
• The current position is outside the 
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of 
Bluetooth® phone, some function 
is not available.
●When using the hands-free sys-
tem or Bluetooth® audio and 
Wi-Fi® Hotspot functions at the 
same time, the following problems 
may occur:
• The Bluetooth
® connection may 
be cut.
• Noise may be heard on the 
Bluetooth
® audio playback.
• A noise may be heard during  phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth® 
connection are being used simul-
taneously, each connection may 
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while 
another device is  connected as a 
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function, 
the communication speed may 
decrease or malfunctions may 
occur, such as image distortion or 
audio skipping. If a Bluetooth
® 
device is connected to the system, 
the interference it may cause will 
be reduced. When carrying a 
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it 
or disable its Bluetooth
® function.
●When a device is connected via 
Bluetooth®, the Bluetooth® icon 
on the status bar will be displayed 
in blue. ( P.17)
Some basics
The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.
This system supports 
Bluetooth
®. Bluetooth® is a 
wireless data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.
The operating procedure of 
the phone is explained here.
When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.
WARNING
●While driving, do not operate a 
cellular phone. 
Page 236 of 308
2368-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (P.38)
■Connecting a Bluetooth® 
device
Registering an additional 
device
1 Display the phone top 
screen. ( P.234)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.38)
Selecting a registered device
1 Display the phone top 
screen. ( P.234)
2 Select “Select Device”.
3 Select the desired device to 
be connected.
4 Check that a confirmation 
screen is displayed when the 
connection is complete.
 If an error message is dis-
played, follow the guidance 
on the screen to try again.
■Bluetooth® phone condition 
display
The condition of the Bluetooth
® 
phone appears on the upper 
right side of the screen. ( P.17)
WARNING
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your cellular phone 
in the vehicle. T he temperature 
inside may rise to a level that 
could damage the phone.
Registering/Connecting a 
Bluetooth® phone